Resolutions: A Podcast About Dispute Resolution and Prevention
Resolutions is weekly podcast about all things Dispute Resolution. Hosted by a rotating cast of Section of Dispute Resolution members, the pocast consists of a series of conversations with professionals in the dispute resolution community about various topics of interest.
Episodes
How has the field of arbitration evolved, and what can arbitrators learn from the judiciary? In this episode, host Dr. Larry Schooler sits down with Judge J. Michelle Childs of the U.S. Court of Appeals, D.C. Circuit, and keynote speaker at the ABA Dispute Resolution Section's Arbitration Institute, to explore the intersection of arbitration and litigation. Judge Childs shares her perspective on how each method can inform and stren...
In this episode of Resolutions, host Rekha Rangachari sits down with Wisconsin State Bar Ethics Counsel Timothy Pierce to unpack ABA Formal Ethics Opinion 518 — issued October 2025 and focused on a mediator's duty to avoid misleading communications when serving as a third-party neutral. They examine what the Opinion means in practice: the heightened obligation to maintain neutrality, the line between permissible evaluation and proh...
In this episode of Resolutions, American Arbitration Association Commercial Vice President Aaron Gothelf speaks with Peter Silverman, Chair of the EDR Institute, and Tracey Frisch, Division Vice President of Mediation at the American Arbitration Association, about how Early Dispute Resolution and risk-adjusted value decision trees are transforming the way disputes are resolved.
This episode was published by the ABA Section of Dispu...
As courts face increasingly heavy dockets and complex cases, court-appointed neutrals play a vital role in helping the justice system operate more efficiently and effectively. In this episode, Merril Hirsh and Tara Emory of the Academy of Court-Appointed Neutrals share insight into their work and that of their colleagues, highlighting the many ways they support courts nationwide. They also preview the Academy’s upcoming national co...
NYIAC’s Rekha Rangachari sits down with JAMS President & CEO Kimberly Taylor to discuss her vision for the organization and how technology—AI, digital tools, and emerging rule frameworks like the JAMS AI Disputes Clause & Rules—is reshaping the future of dispute resolution.
They explore the importance of intentionally building knowledge, taking the high road in both work and life, and why Taylor believes success is ultimat...
As we celebrate Ombuds Day in October, host Larry Schooler chats with Drs. Shannon Burton and Loraleigh Keashly about their new book The Organizational Ombuds: Foundations, Fundamentals & The Future, a remarkable compilation of history, stories, and analysis of this fascinating profession and facet of dispute resolution.
This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute reso...
In this episode of Resolutions, AAA’s Aaron Gothelf chats with diplomat and author Dennis Ross about what international peace talks can teach us about everyday mediation. From walking in each other’s shoes to the power of active listening, deadlines, and even strategic misdirection, Ross shows how the fundamentals of negotiation are the same—whether you’re brokering peace between nations or resolving a dispute next door.
In this episode, Rekha Rangachari chats with ADR experts Michele Kern-Rappy and Laurie Vahey about early mediation, best practices for success, and how the R.A.I.S.E. Roadmap can streamline the shift from litigation to mediation while balancing professional and personal well-being.
This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunitie...
Established under the Civil Rights Act of 1964, the Community Relations Service (CRS) has long served as a specialized conflict resolution agency within the U.S. Department of Justice. In this episode, former CRS Directors Becky Monroe and Grande Lum reflect on the agency’s origins, its role in supporting communities through tension and crisis, and the questions surrounding its current status. Join us to reflect on its mission, sha...
In this episode of Resolutions, AAA Vice President Aaron Gothelf interviews lawyer, mediator, and author Ronda Muir about the newly released Second Edition of her groundbreaking book, Beyond Smart: Lawyering with Emotional Intelligence.
Together, they explore how emotional intelligence (EQ) offers a competitive advantage for legal professionals, from improving negotiation outcomes to strengthening law firm culture and client relati...
In this episode, Rekha Rangachari sits down with Jeffrey Benz (JAMS), Jill Pilgrim (Pilgrim & Associates Arbitration), and Dr. Katherine Simpson (Simpson ADR) to discuss a career in sports arbitration, the need for arbitration in sports and the arbitration process under the Court of Arbitration for Sport (CAS), and advantages and challenges of this exciting field on domestic and international stages. Through candid examples fr...
In this episode of Resolutions, American Arbitration Association Commercial Vice President Aaron Gothelf sits down with Clearbrief Founder & CEO Jackie Schafer to explore how alternative dispute resolution professionals are integrating AI into their practices. They dive into key questions shaping the future of ADR, including:
- How are attorneys, courts, and neutrals leveraging AI?
- Read more
In this episode of Resolutions, American Arbitration Association Commercial Vice President, Aaron Gothelf interviews social media strategist, Stefanie Marrone on how ADR Professionals can use LinkedIn to increase their web presence and market their practices.
Topics include: what should be in your LinkedIn profile? When and what to post? Who you should connect to? Social media etiquette, and a host of other subjects.
Whether you’re...
Rekha Rangachari interviews Bridget M. McCormack & Colin Rule on AAA-ICDR’s recent partnership with ODR.com and Mediate.com. They share their working relationship over the past years, their shared goal of democratizing ADR, and why we are at a critical juncture of AI development and knowledge building relating to meaningful access to justice.
Tune in to learn how lawyers can stay involved in the new solutions, products, and se...
In this episode of Resolutions, American Arbitration Association Commercial Vice President, Aaron Gothelf interviews former co-chair of the ABA Mediation Committee and current ABA Dispute Resolution Section Counsel Member, Gabrielle Hartley on her 25 year career mediating mid to high conflict divorces, as well as her work to create accessible legal services and promote amicable resolutions in divorce proceedings.
In this episode of Resolutions, Aaron Gothelf interviews Tennessee State Long-Term Care Ombudsman Teresa Teeple to discuss a day in the life of a state long-term care ombudsman.
Topics include: What is a long-term care ombudsman? What types of disputes do they typically handle? The Older Americans Act and its’ impact on long-term care. The fear many long-term care residents have of retaliation and how ombudsmen deal with retaliat...
Listen to our latest podcast, “AI and The Intersection of ADR,” with American Arbitration Association Vice President of Innovation Linda Beyea and AAA Commercial Vice President Aaron Gothelf. They explore AI’s role in dispute resolution, covering topics like the benefits and challenges of AI in ADR, useful AI tools, data protection, ethical considerations, and whether AI could replace human neutrals. Learn about resources and train...
Listen to our latest podcast, “ADR in the Aftermath of the Baltimore Bridge Collapse” featuring LeRoy Lambert, President of the Society of Maritime Arbitrators and American Arbitration Association Commercial Vice President, Aaron Gothelf, as they discuss the role ADR plays in resolving maritime accidents.
Episode Highlights:
- Arbitration in Maritime Disputes:
- Understand how arbitration is used in maritime law, focusing on it...
In this episode, Caroline Stauffer chats with Donna Douglass Williams — Head of Ombuds at Pinterest — about the benefits of investing in an ombuds in the tech industry.
Ready to learn more about this dynamic profession? Ombuds Day is Oct. 12 and to celebrate, we’ll be hosting a complimentary event for all! This year’s signature event, “A Conversation with Thomas Zgambo” offers an opportunity to increase awareness and understanding ...
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