Managing Vendors

Think180 expert Jim Everett advises you how to get the best from vendors and contractors. Based on the successful Think180 workshops, this handy guide is for employees and others who engage and manage external resources. Outsourcing situations range from a single contractor working on a project team, to a program outsourced to a large vendor company. Most corporate training programs teach how to manage employees. Few address day-to-day issues and skills for managing outside resources. This is where Think180 comes to your rescue!

Episodes

Epsd 9 - Contracts and Agreements

August 11, 2009 • 13 mins

Basics for what a vendor manager needs to know about creating, interpreting and working with agreements, for managing vendors and keeping performance and delivery on track. For even more information and depth, visit Think180.com podcast page, where you can request the extended article http://think180.com/Pages/FIGs/podcast.html

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Epsd 8 - Choose the Right Provider - Selection Process

November 11, 2008 • 10 mins

Once proposals are in, be sure you make the best decision for the right provider.

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Epsd 7 - Choose a Vendor - The Selection Criteria

August 14, 2008 • 8 mins

Before inviting proposals, be clear on what makes the right vendor for the job.

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Special Episode - Ego in Client-Vendor Relationships

June 12, 2008 • 10 mins

Client ego can hinder smooth delivery and quality of work from vendors

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Epsd 2 - Managing Contractors Vs. Employees

February 13, 2008 • 9 mins

What are the differences when managing contractors and vendors from managing employees? (shortened version)

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Epsd 6 - Choose a Vendor - Preparing to Select

January 24, 2008 • 9 mins

Before you choose a vendor, get the process in place so it goes smoothly

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Epsd 5 - Scoping Work - define job to be done

October 16, 2007 • 7 mins

Before engaging a vendor, define the job to be done.

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Epsd 4 - Manipulation - Games That Clients Play

April 7, 2007 • 9 mins

Some clients use tactics and games, thinking they will squeeze better results.

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Epsd 3 - Manipulation - Games That Vendors Play

April 7, 2007 • 8 mins

Be aware of ways that some vendors may try to gain advantage through indirect tactics.

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Epsd 1 - Introduction - Using External Resources

April 28, 2006 • 7 mins

How vendors and contractors are used and managed.

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