Build Your Salon with Phil Jackson

Do you avoid looking at your salon's financial numbers? Many salon owners do, feeling that knot of dread whenever money is mentioned. You might be brilliant at your work and fully booked, yet never truly understand your business's financial health. It's time to change that.This episode offers a gentle, jargon-free path to making friends with your numbers, turning fear into clarity and control.━━━━━━━━━━━━━━━━━━━━💰 WHY WE AVOID OUR...

Is there a team member in your salon who’s a genius with clients but a complete nightmare in the staff room? You know they're bringing in money, but their bad attitude is poisoning the atmosphere for everyone else. This dilemma keeps countless salon owners awake at night.In this episode, Phil Jackson gives you a direct, honest answer on how to handle toxic, high-performing staff without destroying your salon's culture.━━━━━━━...

Are you constantly battling the urge to drop your salon prices just to fill a quiet column or please a demanding client? Many salon owners fall into the trap of panic discounting, unknowingly devaluing their services and attracting the wrong type of client.In this episode, Phil Jackson cuts through the noise to reveal when discounting is a smart business move and when it's a detrimental mistake.THE PROBLEM WITH RANDOM DISCOUNTS:* R...

Does your salon grind to a halt the moment you step away? Are you constantly interrupted on your days off with questions that only you can answer?Phil Jackson reveals a practical, no-nonsense approach to building salon systems that free you from being the bottleneck and allow your business to truly thrive without you.━━━━━━━━━━━━━━━━━━━━THE PROBLEM: YOU ARE THE SYSTEM* Many salon owners are the central "system" — all knowledg...

Is your salon's third quarter (Q3) slipping away? Many salon owners mentally check out during summer, but you still have two crucial months to turn things around. Don't let Q3 fizzle out and leave you scrambling.

In this episode, Phil Jackson, your Queen of Salons, reveals three essential moves to rescue your Q3 and ensure a strong, planned entrance into autumn.

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📊 WHAT YOU'LL LEARN:

**KNOW YOUR NUMBERS & NAME ...

Is that two-week holiday request from your top team member sending shivers down your spine? The mental maths, the lost revenue, the scramble to cover clients – it feels personal, stressful, and entirely unavoidable. But what if the problem isn't the holiday rota at all?

In this episode, Phil Jackson, your Queen of Salons, reveals how to get paid even when your team is lying on a beach, transforming your salon's income model.

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Are you constantly sacrificing your own salary to keep your salon afloat? Many salon owners pay everyone else but themselves, leaving their personal accounts empty. This isn't just a temporary fix; it's a trap that hides the truth about your business's financial health and leaves you feeling unmotivated and undervalued.

In this episode, Phil Jackson exposes why you're not getting paid what you're worth and how to structure your fina...

AI By your Side is here: https://philjackson.coach

Many salon owners jumped on the AI bandwagon, only to find themselves quietly falling out of love with it. Are you getting generic, "soulless slop" instead of useful content?Phil Jackson reveals the critical distinction: where AI is brilliant for your salon business, and where it's absolutely rubbish.━━━━━━━━━━━━━━━━━━━━📊 WHAT YOU'LL LEARN:* **THE AI DILEMMA IN SALONS** * Init...

Are you constantly coaching your salon team to hit commission targets? If so, your commission scheme might be doing more harm than good, turning you into a full-time system manager instead of a business owner. This traditional approach often leads to unpredictable payroll, resentment over pricing decisions, and a constant recruitment merry-go-round.

In this episode, Phil Jackson challenges conventional thinking and reveals three cri...

Is your salon diary looking sparse this summer? Don't fall into the trap of desperate discounting or panicking about white space. A quiet season isn't a crisis, it's an opportunity for smart planning and growth.

In this episode, Phil Jackson shares five practical strategies to turn your salon's quiet periods into productive, profitable planning seasons.

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1. OPTIMISE YOUR TEAM'S ANNUAL LEAVE

* Encourage team holidays...

Are your salon targets being hit, but there's still no money in the bank? Many salon owners focus on turnover, hoping profit will magically appear, only to be left disappointed. This common mistake can leave you working harder with little to show for it.

In this episode, Phil Jackson reveals how to flip the script and build your salon targets based on the profit you actually want, ensuring every number on your board works for your b...

Are your salon targets being hit, but there's still no money in the bank? Many salon owners focus on turnover, hoping profit will magically appear, only to be left disappointed. This common mistake can leave you working harder with little to show for it.

In this episode, Phil Jackson reveals how to flip the script and build your salon targets based on the profit you actually want, ensuring every number on your board works for your b...

https://10minutemoneyfix.com

Is your salon hitting targets but still losing money? The popular '3x wage' rule for team profitability is a damaging myth that's costing you real money and pushing good salon owners into burnout. It's time to put it in the bin.

In this episode, Phil Jackson, your Queen of Salons, reveals why this rule is flawed and introduces the essential metrics you *actually* need to track for true salon profitability...

Salon Memberships Made Easy: https://queenofmemberships.com

Find summer on Instagram https://instagram.com/flourishbeautyacademy

Are you dreaming of rapid salon growth but worried about the challenges of team management or inconsistent income? Summer Pettingale's journey from Tesco to multiple successful salons proves it's possible.

In this episode, she shares her candid advice on scaling quickly, building a high-performing employed ...

10 Minute Money Fixes: https://10minutemoneyfix.com

Your salon supplier might be your biggest secret profit vampire. The "free" education, exclusive launches, and preferential pricing often come at a hidden cost: dead stock and eroded margins.

In this episode, Phil Jackson exposes the myth of salon supplier "partnerships" and shares how he turned a loss into his business's biggest profit boost.

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THE PARTNERSHIP ILLU...

The moment a trusted team member hands in their resignation can feel like a punch to the gut. You’ve invested in them, trained them, and now they're leaving. But how you handle the first 48 hours after they tell you is absolutely critical. Get it wrong, and you risk losing loyal clients, creating team drama, and suffering significant damage to your salon business.

In this episode, Phil Jackson shares his non-negotiable rule fo...

You’re leaving around £20 on the table with every single client booking in your salon right now. Are your upsells feeling pushy, or worse, are you simply missing the best opportunity to offer them?

Discover how to boost your salon's average bill by implementing a smart pre-appointment upsell strategy that adds value for clients and profit for you, without a hint of hard-sell.

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💰 THE MAGIC UPSELL WINDOW

* Forg...

Check out Giftypoo at https://giftypoo.com

Do you ever feel like your salon business is taking over your life, squeezing out all the joy and creativity you once had? Are you constantly chasing money, leaving no room for your passions or personal fulfilment?

In this episode, Phil Jackson shares a powerful reminder: your business should fund a life, not become your whole life.

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THE BUILDER'S REWARD:

* Phil shares his ...

Is a service on your salon menu quietly costing you money every time it's booked? Many salon owners don't realise certain services are actually 'profit vampires', draining their income without them knowing. Phil Jackson, your Queen of Salons, is here to show you how to find these hidden money-losers and what to do about them.

In this episode, Phil reveals how to identify unprofitable salon services and implement practical strategies...