Business problem solving and improvement - for iPod/iPhone

Business problem solving and improvement - for iPod/iPhone

This series of tracks looks at how two quite different industries respond to problem solving. They show that methodology is similar regardless of the industry's focus or size. Material is taken from The Open University Course T889 Problem solving and improvement: quality and other approaches.

Episodes

March 26, 2010 33 secs
A short introduction to this album.
Mark as Played
Transcript -- A short introduction to this album.
Mark as Played
September 3, 2008 6 mins
The LEAN approach to business at a small cosmetics firm.
Mark as Played
September 3, 2008 2 mins
Training staff to use the LEAN approach in the workplace.
Mark as Played
September 3, 2008 2 mins
A look at what makes the LEAN system attractive to use.
Mark as Played
September 3, 2008 3 mins
A look at the how Scottish Power used the six sigma methodology in order to solve issues of business decline brought on by the deregulation of electricity and gas.
Mark as Played
September 3, 2008 5 mins
A look at how Scottish Power used Six Sigma to streamline and improve their customer correspondence process.
Mark as Played
A look at how Scottish Power use Six Sigma to manage projects and streamline the audit process.
Mark as Played
Transcript -- The LEAN approach to business at a small cosmetics firm.
Mark as Played
Transcript -- Training staff to use the LEAN approach in the workplace.
Mark as Played
Transcript -- A look at what makes the LEAN system attractive to use.
Mark as Played
Transcript -- A look at the how Scottish Power used the six sigma methodology in order to solve issues of business decline brought on by the deregulation of electricity and gas.
Mark as Played
Transcript -- A look at how Scottish Power used Six Sigma to streamline and improve their customer correspondence process.
Mark as Played
Transcript -- A look at how Scottish Power use Six Sigma to manage projects and streamline the audit process.
Mark as Played

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