Build Your SaaS

Fast Company called Acquired "the #1 tech podcast sensation." I've been a huge fan of the show for years. So, I was surprised when they contacted me and wanted to switch to Transistor for podcast hosting!

Since switching, they've had a breakout year. Their clips started showing up everywhere on my social media feed; they had chart-topping episodes on Nintendo, Nike, and Costco, and they interviewed the CEOs of NVIDIA, Uber,...

The whole team is on the show! Jon, Helen, Jason, Josh, and Justin are on the mics to discuss our recent team retreat to Nashville, Tennessee. If you're wondering what a retreat looks like for a remote team, you'll get a lot out of this episode. We also reveal some of our exploits in Music City:

"Going to a Tiki Bar is usually a mistake."

Highlights

• (00:10) - Welcome
• (01:15) - Highlights of our retreat in Nashville
• (1...

Justin catches up with his old internet friend Paul Jarvis. Today, Paul co-founded Fathom Analytics with Jack Ellis: a simple alternative to Google Analytics. Paul is also the author of the book "Company of One," which has influenced a whole generation of indie entrepreneurs (and has been reviewed by Cal Newport, Chris Guillebeau, Ben Chestnut, Tiago Forte, and more). Previously, Justin and Paul did a weekly mastermind, wh...

Tim reached out after the Aaron Francis episode: "I wanted to pitch you on the idea of coming on the podcast and sharing my journey of building side projects for the last decade while raising a family. I can also share the guardrails I put in place before finally going full-time on T.LY."

Highlights:

• (00:12) - Welcome
• (01:18) - Who is Tim Leland?
• (03:25) - What guardrails did you put in place?
• (06:29) - What's the sa...

This week Jon and Justin are joined by Marcella Chamorro. Previously, she worked in startup marketing but has recently transitioned to coaching founders and teams. We discussed how startup founders and their team members can realize their full potential.

Here are some highlights:

• (00:24) - Introducing Marcella
• (03:08) - How do you define your coaching?
• (05:15) - What do you see with rising stars?
• (09:42) - Do you nav...

In this podcast episode, Michele Hansen (Geocodio) gives us an update on Section 174 and provides her take on "bootstrapping with kids."

Michele explains you can be a part of the Small Software Business Alliance, and fight Section 174. If you're in the USA, please contact Congress!

In the second half of the episode, Justin and Michele talk about the challenges of balancing starting a business while you have young kids. For ...

In this episode, Justin speaks with Aaron Francis about being a new parent and trying to bootstrap a startup. Aaron argued the other side of Justin's tweet thread: "Wait until your kids are older to start a company." Aaron is well-positioned to talk about this because he has twins and is also bootstrapping Hammerstone with his co-founder Colleen. The whole conversation is a nuanced take on the topic and full of important i...

Jon and Justin welcome Joshua Anderton to the Transistor team! Josh is an amazingly talented full-stack web developer (Laravel, Rails, Tailwind CSS, Alpine, and more!) He's been helping us as a part-time contractor since Oct 2022, and we're excited to have him on board full-time! In this episode, we discuss why we hired another person and how we think about hiring at Transistor.

• (00:28) - 150!
• (01:32) - Trials into paid...

Michele Hansen (co-founder of Geocodio) is raising the alarm about Section 174. This legislation could dramatically increase your tax bill this year if you're a small software company in the USA. Michele is organizing a response through the Small Software Business Alliance.

👉 ACT NOW:

1. Sign up for Michele's list
2. US citizens: tweet and call your Senators today. They need to know that this is a small business issue and that...

Jon's back from his first real vacation in years. In this episode, we discuss how we've been removing inactive accounts on Transistor, SVB, Section 174, Revin is shutting down their Merchant of Record service, SaaS sales tax compliance:

• (00:37) - Jon in vacation mode
• (02:35) - Kicking off inactive accounts
• (04:35) - Silicon Valley Bank
• (06:11) - What is Mercury bank?
• (13:21) - Section 174 in the USA
• (19:23) - Sales ...

"I don't get it: if that money is for the government, how come the pizza place put it in their cash register?!?"

(Jon is on vacation - our next real episode is coming soon!)

Listen to our past episodes on the headache that is SaaS sales tax compliance:

• Part 1
• Part 2

Thanks to our monthly supporters

• Pascal from sharpen.page
• Rewardful.com
• Greg Park
• Mitchell Davis from RecruitKit.com.au
• Marcel Fahle, weare...

Last week's episode hit a nerve! "The idea that every small software company in the world will be able to be in perfect compliance will every foreign federal, provincial, state, and municipal government that imposes a sales tax is ridiculous. It's an impossible task.

• (00:11) - Follow up to previous episode
• (02:37) - Responses we got about sales tax
• (06:25) - A brief history of sales tax
• (09:01) - Many vendors aren't col...

Sales tax compliance: nobody in SaaS wants to talk about it. Jon and Justin tried to do something about it and it turned into a nightmare. According to Stripe Tax, there are about 90 different regions that software companies may have to register in, and then calculate, collect, and remit sales tax on their behalf. But in North America, many SaaS companies don't seem to care: many that we looked at weren't collecting sales ...

The whole Transistor team got together for a retreat in Montréal. Jon, Justin, Helen, and Jason chat about the experience. 

What should we talk about next? 

• Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles
• Leave a review/comment on Podchaser; it's like Reddit, but for podcasts.
• Email us: support@transistor.fm

Thanks to our monthly supporters:

1. Jason Charnes
2. Mitchell Davis from RecruitKit.com.a...

It's the fourth anniversary of Transistor's public launch! This is part 2 of "Jon and Justin answer your questions."

• (00:37) - When did you start paying yourself how much you wanted to make?
• (01:39) - Any broad advice for startups?
• (11:43) - How did you decide on your tech stack?
• (14:21) - How did you prioritize features?
• (15:54) - Were you embarrased by the first version you shipped?
• (17:53) - How did you decide on...

It's the fourth anniversary of Transistor's public launch! In this two-part series, Jon and Justin answer your questions.

• 01:22 - Our history
• 14:51 - What is the secret to running Transistor as a company? See our values here.
• 21:19 - What was the most challenging aspect of the past 4 years?
• 22:14 - Where do you see Transistor at 5 or 10 year?
• 26:19 - Do you ever feel like you're not doing enough? Book: Running the Dream.
• 32:...

Baptiste Jamin co-founded Crisp with a friend he met in high school.

Highlights (go straight to 🔥 for the best stuff):

• 1:42 – Crisp competes with massive companies: Zendesk, HelpScout, Intercom
• 2:52 – How did Crisp get started? (they started young!)
• 4:40 – The key insight that lead them to start Crisp 🔥
• 7:03 – "Being young and in France, how much did you know about the startup ecosystem?"
• 9:39 – How they bootstrapped Cris...

Dave Zohrob is the co-founder of Chartable (a podcast analytics startup), talks about selling his company to Spotify in February 2022.

Highlights (go straight to 🔥 for the best stuff):

• 1:00 – What's the Spotify office in New York like?
• 5:24 – Dave's first startup: he started an indie record label (Tellall Records)
• 7:12 – Founding in Chartable in 2017
• 8:00 – Behind the scenes: talking to Chris Enns (our editor at Lemon Pro...

Patrick Campbell just sold his startup, ProfitWell, to Paddle for $200 million.

Highlights (go straight to 🔥 for the best stuff):

• 0:00 – "My problem is I'm always curious if other people are living a better dream than me."
• 1:30 – The major downside to bootstrapping is the lack of network
• 2:20 – Selling ProfitWell to Paddle, and integrating the two teams.
• 4:15 – How ProfitWell got started (2012)
• 6:00 – Initially three co-fou...