The CUInsight Experience

The CUInsight Experience

The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, founder and president/CEO of Zealyst. In each episode, they explore leadership, life, and the credit union movement through candid conversations with industry leaders and changemakers. Together, they uncover lessons, insights, and experiences that help listeners become better leaders and strengthen the movement we all serve. The CUInsight Experience is produced by John Pettit, Managing Editor of CUInsight.com.

Episodes

September 11, 2026 • 47 mins

“Be willing to fail, own it, pivot, and try the next thing. Because you’re going to win more than you fail.” – Michael Wilson  Welcome to episode 241 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, co-founder, president and CEO of Zealyst.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, deliv...

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“Constantly proving yourself is a privilege.” – Danielle Milner

Welcome to episode 240 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, co-founder, president and CEO of Zealyst.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve mor...

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August 14, 2026 • 43 mins

“The culture isn’t just a sidecar to the credit union motorcycle. It has to be the fuel that runs what we do.” — Deonne Christensen 

Welcome to episode 239 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, co-founder, president and CEO of Zealyst.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, ...

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July 31, 2026 • 45 mins

“You get this feeling that your job as a leader is to sink the long putt. But your job is to caddy.” – Kelly Botti

Welcome to episode 238 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jilly Nowacki, co-founder, president and CEO of Zealyst.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative te...

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“My biggest goal is that the industry wins, thrives, and survives. You don't do that alone. That's a whole movement.” – April Clobes

Welcome to episode 237 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jilly Nowacki, co-founder, president and CEO of Zealyst.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delive...

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June 19, 2026 • 30 mins

“Moving forward, moving ahead, it doesn't diminish what came before. It honors it.” - Jilly Nowacki

Welcome to episode 236 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, co-founder, president and CEO of Zealyst.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology ...

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June 5, 2026 • 44 mins

“Remember to give your team time to shine.” – Samantha Beeler

Welcome to episode 235 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a compr...

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May 22, 2026 • 44 mins

“Our values are also meant to be adjectives.” – Brent Rempe

Welcome to episode 234 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehe...

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May 8, 2026 • 43 mins

“Investment in people is literally a business strategy. We win when our people win.” – Faye Nabhani

Welcome to episode 233 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to hel...

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April 24, 2026 • 38 mins

“You have to lead through your people.” – Ken Cahoon 

Welcome to episode 232 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehe...

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April 10, 2026 • 42 mins

“Our primary avenue of communication is creating moments.” – Liz Ponder Welcome to episode 231 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance Cooperative Holdings, Inc. Trellance is the parent company behind some of the most trusted credit union tech providers, such as Rise Analyt...

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March 27, 2026 • 43 mins

“Getting it right means getting the right people, balance, structure, and authority—and everyone loving what they’re doing.” – Mark Zook

Welcome to episode 230 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money m...

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March 13, 2026 • 35 mins

“Creating space isn't accidental, but an actual decision that must be made every day.” - Jilly Nowacki

Welcome to episode 229 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time money movement e...

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February 27, 2026 • 34 mins

“As women, we have a lot of work to do—and that work is something we have to continue to be impatient about.” – Tansley Stearns

Welcome to episode 228 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacri...

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February 13, 2026 • 30 mins

“Don’t lose that zeal and passion, but don’t trade on the cheapest human emotions—fear and contempt.” – Scott Simpson

Welcome to episode 227 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alac...

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January 30, 2026 • 33 mins

“When someone joins an organization, you're not just buying into the work; you're buying into the leader too.” - Jilly Nowacki

Welcome to episode 225 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables re...

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January 16, 2026 • 24 mins

“Purpose makes leadership feel worth it.” - Randy Smith

Welcome to episode 225 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time money movement experiences for loan payments, A2A transfers, dig...

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December 5, 2025 • 33 mins

“You have people that listen, then you have people that are waiting to talk.” – Fred Robinson Welcome to episode 224 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualifi...

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November 21, 2025 • 33 mins

“Leaders who intentionally practice gratitude create strong cultures, deeper connections, and more resilient teams.” – Randy Smith

Welcome to episode 223 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and...

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November 7, 2025 • 38 mins

“Alignment doesn’t happen by accident—it’s built through clarity.” – Jill Nowacki

Welcome to episode 222 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qu...

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