The CUInsight Experience

The CUInsight Experience

The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com, and Jilly Nowacki, founder, president, and CEO of Humanidei. In each episode, they engage in wide-ranging conversations about leadership lessons learned, life, and credit unions. Join them as they dive deep into topics that help us become better leaders and strengthen our movement, uncovering valuable insights that we can all learn from. The CUInsight Experience is produced by John Pettit, managing editor of CUInsight.com.

Episodes

April 24, 2026 38 mins

“You have to lead through your people.” – Ken Cahoon 

Welcome to episode 232 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytic...

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“Our primary avenue of communication is creating moments.” – Liz Ponder

Welcome to episode 231 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance Cooperative Holdings, Inc. Trellance is the parent company behind some of the most trusted credit union tech providers, such as Rise Analytics, Pro...

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March 27, 2026 43 mins

“Getting it right means getting the right people, balance, structure, and authority—and everyone loving what they’re doing.” – Mark Zook

Welcome to episode 230 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real...

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March 13, 2026 35 mins

“Creating space isn't accidental, but an actual decision that must be made every day.” - Jilly Nowacki

Welcome to episode 229 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time money movement experien...

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February 27, 2026 34 mins

“As women, we have a lot of work to do—and that work is something we have to continue to be impatient about.” – Tansley Stearns

Welcome to episode 228 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time mon...

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February 13, 2026 30 mins

“Don’t lose that zeal and passion, but don’t trade on the cheapest human emotions—fear and contempt.” – Scott Simpson

Welcome to episode 227 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time money movemen...

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January 30, 2026 33 mins

“When someone joins an organization, you're not just buying into the work; you're buying into the leader too.” - Jilly Nowacki

Welcome to episode 225 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real...

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January 16, 2026 24 mins

“Purpose makes leadership feel worth it.” - Randy Smith

Welcome to episode 225 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time money movement experiences for loan payments, A2A transfers, digital disburs...

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December 5, 2025 33 mins

“You have people that listen, then you have people that are waiting to talk.” – Fred Robinson

Welcome to episode 224 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benef...

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November 21, 2025 33 mins

“Leaders who intentionally practice gratitude create strong cultures, deeper connections, and more resilient teams.” – Randy Smith

Welcome to episode 223 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession need...

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November 7, 2025 38 mins

“Alignment doesn’t happen by accident—it’s built through clarity.” – Jill Nowacki

Welcome to episode 222 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and lon...

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October 24, 2025 41 mins

“Failure’s mistakes teach us so much more than our successes ever do.” – Caroline Willard

Welcome to episode 221 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and...

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October 10, 2025 40 mins

“If you have a fear of failure, you won't launch.” - Brad Bergmooser

Welcome to episode 220 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term i...

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September 26, 2025 37 mins

The Type 2 Fun is where all the stories come from.” – Randy Smith

This episode is sponsored by The Sheeter Group, a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.

In this season, Jill and I will have conversations cen...

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September 12, 2025 30 mins

“People feel like they belong when they know their contribution matters.” – Jill Nowacki

Welcome to episode 218 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit pl...

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August 29, 2025 42 mins

“When we have presence, it creates space for trust, clarity, and a real, true connection.” - Jill Nowacki

Welcome to episode 217 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qual...

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August 15, 2025 39 mins

“Sometimes there are monumental changes, but other times it’s what can you do today to get one step closer?" - Randy Smith

Welcome to episode 216 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and success...

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August 1, 2025 33 mins

“No matter how much success you achieve, you won’t feel like you’re enough if you aren’t fulfilled in the success you have.” – Jill Nowacki

Welcome to episode 215 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succes...

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July 18, 2025 43 mins

It’s not about you—and if you remember that, you’re making it about the people you serve.” – John Bratsakis

Welcome to episode 214 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qua...

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July 4, 2025 41 mins

“Every time I’ve just been myself, it’s really worked to my advantage.” - Patty Corkery

Welcome to episode 213 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, s...

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