The CUInsight Experience

The CUInsight Experience

The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, founder and president/CEO of Zealyst. In each episode, they explore leadership, life, and the credit union movement through candid conversations with industry leaders and changemakers. Together, they uncover lessons, insights, and experiences that help listeners become better leaders and strengthen the movement we all serve. The CUInsight Experience is produced by John Pettit, Managing Editor of CUInsight.com.

Episodes

July 3, 2026 37 mins

“My biggest goal is that the industry wins, thrives, and survives. You don't do that alone. That's a whole movement.” – April Clobes

Welcome to episode 237 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jilly Nowacki, co-founder, president and CEO of Zealyst.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delive...

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“Moving forward, moving ahead, it doesn't diminish what came before. It honors it.” - Jilly Nowacki

Welcome to episode 236 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, co-founder, president and CEO of Zealyst.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology ...

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June 5, 2026 44 mins

“Remember to give your team time to shine.” – Samantha Beeler

Welcome to episode 235 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a compr...

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May 22, 2026 44 mins

“Our values are also meant to be adjectives.” – Brent Rempe

Welcome to episode 234 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehe...

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May 8, 2026 43 mins

“Investment in people is literally a business strategy. We win when our people win.” – Faye Nabhani

Welcome to episode 233 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to hel...

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April 24, 2026 38 mins

“You have to lead through your people.” – Ken Cahoon 

Welcome to episode 232 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehe...

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April 10, 2026 42 mins

“Our primary avenue of communication is creating moments.” – Liz Ponder Welcome to episode 231 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance Cooperative Holdings, Inc. Trellance is the parent company behind some of the most trusted credit union tech providers, such as Rise Analyt...

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March 27, 2026 43 mins

“Getting it right means getting the right people, balance, structure, and authority—and everyone loving what they’re doing.” – Mark Zook

Welcome to episode 230 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money m...

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March 13, 2026 35 mins

“Creating space isn't accidental, but an actual decision that must be made every day.” - Jilly Nowacki

Welcome to episode 229 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time money movement e...

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February 27, 2026 34 mins

“As women, we have a lot of work to do—and that work is something we have to continue to be impatient about.” – Tansley Stearns

Welcome to episode 228 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacri...

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February 13, 2026 30 mins

“Don’t lose that zeal and passion, but don’t trade on the cheapest human emotions—fear and contempt.” – Scott Simpson

Welcome to episode 227 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alac...

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January 30, 2026 33 mins

“When someone joins an organization, you're not just buying into the work; you're buying into the leader too.” - Jilly Nowacki

Welcome to episode 225 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables re...

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January 16, 2026 24 mins

“Purpose makes leadership feel worth it.” - Randy Smith

Welcome to episode 225 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time money movement experiences for loan payments, A2A transfers, dig...

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December 5, 2025 33 mins

“You have people that listen, then you have people that are waiting to talk.” – Fred Robinson Welcome to episode 224 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualifi...

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November 21, 2025 33 mins

“Leaders who intentionally practice gratitude create strong cultures, deeper connections, and more resilient teams.” – Randy Smith

Welcome to episode 223 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and...

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November 7, 2025 38 mins

“Alignment doesn’t happen by accident—it’s built through clarity.” – Jill Nowacki

Welcome to episode 222 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qu...

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October 24, 2025 41 mins

“Failure’s mistakes teach us so much more than our successes ever do.” – Caroline Willard

Welcome to episode 221 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified ...

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October 10, 2025 40 mins

“If you have a fear of failure, you won't launch.” - Brad Bergmooser

Welcome to episode 220 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long...

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September 26, 2025 37 mins

The Type 2 Fun is where all the stories come from.” – Randy Smith

This episode is sponsored by The Sheeter Group, a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.

In this season, Jill and I will have...

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September 12, 2025 30 mins

“People feel like they belong when they know their contribution matters.” – Jill Nowacki Welcome to episode 218 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified be...

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