NBDA: Bicycle Retail Radio
The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com. Podcast is made possible by donations. Support the show by donating here: https://nbda.com/donate
Episodes
In this episode, we chat with Ryan Elson, CEO of bikebook, about his background in the industry and background in founding the company. Ryan shares how bikebook empowers mechanics and bike shops by boosting online visibility, simplifying service booking, and creating stronger connections with customers.
We also dive into the platform’s expansion into the U.S. market and his advice for shops navigating today’s evolving...
Today we have 5 questions with buycycle.
The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel will talk through an agenda on various topics.
Listen to our April 15th panel in this BRR episode.
Why should customers do business with you?
What makes your store unique?
What is your brand story?
Need help with your answers? This episode is for you.
Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.
The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely...
Get tips on how to bring people in for service NOW on this week's Friday Flex.
This episode’s guest is Anthony Mikrut, National Sales Manager at BikeCo, who takes us behind the scenes of the company and shares how they support independent bike dealers.
We discuss BikeCo’s portfolio of iconic brands, their approach to warranty management, navigating the direct-to-consumer challenge, and what makes top-performing dealers successful. Tune in for a deeper look at how BikeCo is adapting to the evolvin...
This week's Friday Flex focuses on service center profitability. Listen for some quick tips!
This episode’s guest is Mike Carr, Vice President of Sales and Marketing at INTENSE, to explore the brand's storied history of innovation and focus on building future success.
From its humble beginnings in the 1990s with founder and CEO Jeff Steber crafting aluminum frames in his garage, to developing performance-proven carbon models, INTENSE has always been focused on “form and function."
Did you miss our last Growing Ridership Panel? Listen to the recap on this week's Friday Flex.
The NBDA is holding quarterly forum style meetings on Growing Ridership and Retailer Foot Traffic. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel will talk through an agenda on various topics.
In this episode, Tony Steward, owner of The Bike Lab, shares how the Entrepreneurial Operating System (EOS) can help bike shop owners regain focus, build stronger teams, and break through growth barriers to achieve lasting success.
Tony explains why EOS is more than just another business trend—it’s a proven system that simplifies operations and helps you focus on what truly matters. If you’re ready to move beyond "...
If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com
Our newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnershi...
The NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance. Listen to our December 10th panel in this episode.
This week's Flex we're talking about Inventory Turn: what it is, and how you can implement it more in your store.
This episode’s guests are SRAM Technical Field Guide Sean Owen and Midwest Regional Manager Dan Jennings for an actionable discussion about service center add-on sales and modernizing service packages.
They’ll share valuable insights on how retailers can enhance customer experience, drive profitability, and adapt to the evolving landscape of bicycle service. Tune in for expert tips on building stronger connections with...
Our Friday Flex is a shorter episode with quick business tips for specialty bicycle retailers. This week Heather covers mastering inventory cycle counts in your bike shop.
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.
The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and ...
It's a quick hit Friday Flex covering key takeaways from our Consumer Research report!
Today is a Bicycle Retail Radio recap of our State of the Canadian Bicycle Industry webinar.
In case you missed it, listen in to this 60-minute webinar exploring the current state and future outlook of the Canadian bicycle industry. This expert panel discussion featured:
- Patrick Duquet, Commercial Logistics Manager and Edward Wright, Vice President, Canada from HLC, a leading distributor with valuable insights into ...
How can you reinvest in your business by doing a simple clean up? Heather has some ideas.
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