Smart Business Performance Podcast
Roger interviews business leaders and unpacks the successes they have achieved in measuring the 5Ps: Purpose/Planning, Performance, People, Processes & systems, and Projects. It goes beyond the business results and reveals some of the secrets that led to their success. The podcast is filled with insights and tips that you can easily replicate in your own organization.
Episodes
In this episode of the Smart Business Performance Podcast, Roger welcomes Derek Kinnear and discusses the 5 Procurement Tips to move the bottom-line needle. This episode will boost your Business procurement to a whole new level!
Derek is the former Managing Director of Bidvest Group Procurement since 2009.
He was the Chairman managing the procurement of the 2013 FIFA Confederations Cup and the FIFA 2014 Brazilian Football World...
In this of the Smart Business Performance Podcast, Roger welcomes Bryan Clayton, and discusses the entrepreneurial ventures of Bryan. He definitely will revamp your thoughts about Entrepreneurship by the end of this episode!
Bryan is the CEO and co-founder of GreenPal an online marketplace that connects homeowners with Local lawn care professionals. GreenPal has been called the "Uber for lawn care" by Entrepreneur magazine and ha...
Do you know? Coaching can be a key driver of performance.
Want to know more about coaching and how can it enhance your business performance?
Our guest today, will break down everything you need to know about coaching.
In this of the Smart Business Performance Podcast, Roger welcomes Clive Kaplan, the CEO of GREEN MIND CAPITAL (Pty) Ltd. The company focuses on assisting executives, especially emerging young CA's, in maximizing t...
People say that the topic of cold calling was dead many years ago.
Or… is it?
My guest today says, "false," and by the end of this episode, you will be too!
In this of the Smart Business Performance Podcast, Roger talks with Chantell Kanes, Managing Director at The Cold Calling Company. She has a strong passion for sales consulting and lead generation.
She breaks down everything you need to know about the benefits of Cold c...
In this episode of the Smart Business Performance Podcast, Roger talks with Alina Miertoiu.
Alina is the OKR Product Manager and a Senior Management Consultant at The KPI Institute. She has a professional background in business research, process improvement and management consulting, being involved in international strategy and performance-related projects for clients from various industries, including IT, utilities, healthcare, ve...
In this episode of the Smart Business Performance Podcast, Roger talks with Alina Miertoiu.
Alina is the OKR Product Manager and a Senior Management Consultant at The KPI Institute. She has a professional background in business research, process improvement and management consulting, being involved in international strategy and performance-related projects for clients from various industries, including IT, utilities, healthcare, ve...
Profit first is a way to make more profit for your business and also have predictable cashflows.
In this Episode, Lee Wilson from Profit First Coaching unpacks the methodology into its core components
This is an Interview with Brad Forrest who runs very successful Graduate programs focused on data analytics:
The demand for business-driven analytics is growing exponentially and organisations need a mechanism to develop people to grow and run solutions in an affordable and sustainable way.
Tips
- Select Graduates according to a Profile that suits the type of work
- Train the Graduates using rapid techniques
- Don't train everythi...
In previous podcasts, we spoke about the importance of balancing KPIs to avoid getting distorted results.
When looking at the selection of KPIs for a team or for the overall business, there is another level of balancing to be added.
The idea was first documented by Robert Kaplan & David Norton who I...
When choosing KPIs for every business, team or individual, first consider who the customer is (external or internal) and what they want.
You will typically find that the starting point is that they want a product or serv...
KPIs should always be balanced.
Why?
Because, what you typically find is that if you measure one thing, that thing will improve but something else will deteriorate.
When choosing KPIs, always start by defining who the customer is.
So the next logical step is to figure out what the customer is looking for.
A common mistake I see all the time is that KPIs are set as Customer KPIs when in fac...
The most common question I get is, " How do I choose the right KPIs?"
Great question!
There are millions of things that could be measured. You can only manage what you measure.
So if you measure the wrong things you will manage the wrong things and not get the results you're looking for. (Of course you could be lucky and get the required result, but why leave this to chance?)
So, how do I choose...
What is a Key Performance Indicator?
A KPI is a measure of performance used to measure progress towards a target / a goal / a desired state.
A KPI...
In this episode, Alan Sutton from Vat Solve explains some of the failure points that exist in the creditor's department which leads to a loss of VAT Cashflow.
Alan also explains the types of VAT anomalies that exist and how one can ensure that these are detected and corrected before they result in penalties or compliance issues.
Jordan Morrow is the Global Head of Data Literacy for Qlik in the US. He coined the term Data Literacy - the ability an individual/organisation has to properly consume data and drive insights & decisions. Learn ways in which you can improve data literacy.
Grant Page has successfully gone from a costing clerk to a CEO over his career. Discover what tips he has to give on how to navigate that journey and how to stand out in your organisation. Learn what a CEO looks for in ground-level employees.
In our current Economy, almost Everything is measurable. In this podcast, Steve discusses Capability measurements in correlation with Performance measurements and the 4 quadrants that a person could find themselves in.
Steve Rogers has developed – in correlation with KPI – Key Capability IndicatorsTM as a term to measure how capable someone or something is at a specific point. These KCIs differ from KPI's in the way that Performance looks at the past and Capabilities looks at the potential for the future. In this podcast, Steve discusses 5 KCA's (or Key Capability Areas) that can be effectively used to measure people.
Christine is the Head of Research at the KPI Institute - a Romanian-based company operating in other international spaces such as Australia, Dubai and Malaysia. In this podcast, she discusses the details of what a Smart KPI is and what it should do. She also touches on how they - at The KPI Institute - do what they can to increase and maintain Performance Management and Performance Culture using tools such as Scorecards and Dashboa...
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