The Combustion Chronicles
Join the unapologetic Shawn Nason as he deep dives into the power, influence, and opportunities embedded in Experience Ecosystems™. When bold leaders fuel big, consumer-centric ideas with courage, vision, and commitment, the result is a game-changing explosion that creates a people-first new normal. It’s time to blow up some silos and ignite an experience revolution by putting people first.
Episodes
November 15, 2023 • 31 mins
In the dynamic landscape of the healthcare industry, where the stakes are high and the challenges are ever-evolving, the need for a robust and healthy environment cannot be overstated. Faith Zaslavsky, a seasoned leader in the field, sheds light on the critical elements that contribute to the prosperity of any healthcare organization — an environment that prioritizes stakeholders, embraces transparency in leadership, fosters innova...
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November 1, 2023 • 32 mins
In a world constantly evolving with technological advancements and innovative breakthroughs, it's easy to assume that every aspect of our lives will also see remarkable progress. However, when it comes to healthcare, particularly the patient experience, the journey towards improvement has been a challenging one.
In today’s episode, Shawn Nason interviews Denise Wiseman, founder of The PX Community, a healthcare organization aiming ...
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October 25, 2023 • 28 mins
The healthcare landscape has always been a dynamic and ever-evolving domain, driven by scientific advancements, breakthroughs, and shifting demographics. However, the COVID-19 pandemic that erupted in early 2020 brought about seismic changes, rapidly transforming the way healthcare organizations operate and strategize. In the midst of these challenges, healthcare leaders and professionals had to adapt and recalibrate their strategi...
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October 18, 2023 • 36 mins
What if the healthcare system revolved around you, the patient, and not the other way around? Imagine a world where your healthcare experience was as tailored and personalized as your favorite streaming service's recommendation algorithm. In today's rapidly evolving landscape, the concept of Consumer-Focused Healthcare is no longer just a utopian dream; it's a reality that's reshaping the way we approach our well-being.
In today’s ...
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October 11, 2023 • 36 mins
Picture this: a healthcare system that doesn't discriminate based on income, geography, or social status. A system where everyone, regardless of their background, has equal access to quality medical care. Unfortunately, the reality we face today is far from this ideal. Healthcare disparities, soaring costs, and a lack of access have created a chasm that separates those who can afford care from those who cannot.
In this episode, Sha...
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October 4, 2023 • 26 mins
Can we truly afford to ignore the untapped potential of half the population when it comes to healthcare leadership? Imagine the transformative power of revitalizing this sector with more women and diversity at the helm. It's not just a question of 'why,' but a resounding 'why not?'
In today’s episode, Shawn Nason welcomes back Robin Glasco, an executive search consultant in the healthcare industry to the show. They discuss Robin's ...
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September 26, 2023 • 28 mins
Imagine a world where diseases are not just treated but predicted, where access to healthcare is democratized, and where patients are empowered like never before. This isn't science fiction; it's the potential of healthcare innovation. The possibilities are boundless, and the potential for positive change is immense.
In today’s episode, Shawn Nason is joined by Dr. Karen Murphy, the Executive Vice President and Chief Innovation Off...
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September 20, 2023 • 33 mins
In the ever-evolving landscape of healthcare, the pursuit of excellence is an unwavering commitment. The healthcare industry is a dynamic and multifaceted realm, where innovation and adaptation are essential for delivering high-quality patient care. At the heart of this mission lies the intricate web of learning and development – the cornerstone upon which the healthcare industry builds its future.
In today’s episode, Shawn Nason i...
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September 13, 2023 • 27 mins
Diversity, equity, and inclusion is a challenge that corporations all over the nation are trying to conquer. Some have settled for checking the box, but privately, they’re still operating under the same hard and fast rules that they’ve always used. In other cases, some efforts are being guided by forward-thinking leaders with a vision to make the dream of equality in the workplace a reality.
In today’s episode, Shawn Nason speaks w...
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September 6, 2023 • 41 mins
Have you ever wondered what it would be like to receive healthcare that is not only efficient and effective, but also filled with love and magic? Imagine a world where every interaction with a healthcare professional leaves you feeling seen, heard, and cared for. It may sound like a dream, but for Dr. Adrienne Boissy, it's a vision that she is determined to turn into reality.
In today’s episode, Shawn Nason sits down with Dr. Adrie...
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March 29, 2023 • 28 mins
My guest today has a passion for pushing the boundaries of the customer experience and a keen eye for unlocking and maximizing the true potential of a workforce.
Scott Roth, is Chief Customer Officer at Beamery, the leader in talent lifecycle management. He is responsible for designing, building, and implementing talent transformation initiatives to unlock the potential in their workforce and ultimately achieve key business target...
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March 22, 2023 • 23 mins
Today’s episode is very special for Shawn because his daughter attended Camp Kesem, a camp founded to help children through and beyond a parent’s cancer, put on by the incredible organization led by today’s guest. Kesem is a nonprofit that works with kids of parents who’ve had cancer and Shawn has been amazed and in awe of their work, their vision, and the impact they have had on so many people.
In this episode, Shawn sits down wi...
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March 15, 2023 • 33 mins
We are deeply rooted in human-centered design. That starts with showing empathy and having a design that is inclusive. As a society we have to learn how to empathize instead of sympathize. Our guest today understands this all too well. Today's special guest is Victor Udoewa, a multi-talented rocket scientist with a personality that is just as impressive as his career bio.
In today’s episode, Shawn and Victor discuss how organizatio...
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March 8, 2023 • 33 mins
Ever wonder what exactly does a Chief Marketing Officer do? How do they define their role as a storyteller and as an engine of growth? How do they create culture centric lifestyle brands? Today’s special guest, Marisa Thalberg answers all these questions and much more!
In this week’s episode, Shawn sits down with Marisa to talk about the role of the CMO and how they fare against the new kid on the block, the new title to emerge in ...
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March 1, 2023 • 41 mins
Innovation is at the forefront of our success. It affects every aspect of our lives be it health, agriculture, transportation, or technology. The human mind is curious by design and our desire to seek out better, more efficient solutions to our everyday problems is the reason we enjoy the lifestyle we live in today.
However, new innovation also brings about new challenges which in turn demand more innovation in order to be success...
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February 22, 2023 • 31 mins
What does it mean to be successful at marketing? How do you run a successful marketing campaign? Companies spend millions of dollars trying to find answers to these questions. Many regard the whole concept of marketing campaigns as dark magic. In reality, it can be sized down to an exact science; as exact as conducting a symphony according to our guest today.
In today’s episode, Shawn Nason sits down with marketing expert Ali Jawin...
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February 15, 2023 • 29 mins
Experience is everything and it is a well-known fact that healthcare experiences can be absolutely horrendous at times. There is an ever-present need for all aspects of the healthcare Experience Ecosystem™ to work in sync with one another as our guest on today’s podcast will point out.
In today’s episode, Shawn Nason sits down with healthcare expert and longtime friend, Sid Stolz to talk about making experiences better for people ...
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February 8, 2023 • 27 mins
As consumers, we rely heavily on our experiences when determining whether a product, place or service is good or bad. By creating positive experiences, brands can really establish themselves in their target niche. One way to go about it is by creating special moments and by providing enhanced comfort and ease of access that would invoke a sense of joy and happiness within a customer.
In today’s episode, Shawn Nason speaks with Lis...
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February 1, 2023 • 34 mins
What does it mean to use tragic circumstances as a means to serve others?
How can men take the fear, uncertainty, and vulnerability that often accompany their darkest moments and turn it into a chance to connect with others and free themselves of the social stigma surrounding men and being vulnerable?
Beyond this, what does it look like to create an environment where men can be vulnerable and open without fear of criticism or jud...
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January 25, 2023 • 25 mins
What does it mean to optimize to embrace a customer-obsessed mindset in your company?
While many corporations spend money and time focused on maximizing profits alone, is it possible to focus on creating a positive customer experience while producing a positive ROI executives need to see?
Beyond this, what does it look like to maximize the human experience within a highly regulated industry that incorporates extraordinary care for...
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