Taking Healthcare by Storm
Quality Insights is a mission-driven non-profit organization that improves health and care for those we serve. For over half a century, we have provided education, data, collaboration and consulting services that impact millions of patients and providers every day. Learn more about what we do through our podcast.
Episodes
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Alan Horowitz, Esq., RN, an innovative healthcare lawyer who helps providers such as skilled nursing facilities, hospices, and home health agencies navigate the most complex regulatory challenges, bridging clinical care, government regulation, and legal advocacy with his deep understanding of both clinical issues and la...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Eileen Kopsaftis, BS, PT, FAFS, CMI, NE, a physical therapist, chronic pain consultant, educator, and author.
Eileen explains how personal loss shaped her focus on preventing chronic disease through movement, nutrition, and self-care, and urges people to rely on proven experts rather than AI or wellness marketing. She challeng...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Dave Devereaux, a nationally recognized expert and thought leader in long-term care.
Dave shares lessons from a 45-year long-term care career and his book Beyond Bedrails and Bingo: Myths, Truths, and the Future of America's Nursing Homes, explaining why nursing homes evoke fear, how COVID eroded trust and changed operations, ...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Matt Duffy, a teacher, coach, athlete, and cardiac arrest survivor.
Matt shares how he collapsed from sudden cardiac arrest during an October 2025 scrimmage and survived because teammates quickly used CPR and an on-site AED. He describes hurling, reflects on how the experience reinforced his priorities in coaching and mentorsh...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Robert Swidler, M.A., J.D., a veteran health law attorney and bioethicist who served as General Counsel to St. Peter's Health Partners for over a decade, co-teaches Law & Bioethics at Columbia University, and helped shape many of New York's foundational health care laws, including its Health Care Proxy Law and Family Heal...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Stacey Petruso, a healthcare professional whose nursing career spans every setting: corrections, hospice, long-term care, and leadership.
Stacey shares her path from a first career in accounting and marketing into nursing, with roles spanning psychiatric correctional care, long-term care, hospice, and director-level lead...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Richie Redding, a performing comedian, keynote speaker, leadership consultant, and healthcare communication expert.
Richie explains how outstanding nurse and physician communication during the COVID-19 ventilator crisis involving his in-laws inspired his work teaching evidence-based listening and levity to build trust un...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Piyali Chakraborty, PhD, Co-Founder and CEO of Ashmi Health.
Dr. Chakraborty shares how her newborn son’s NICU stay and her research in personalized glycemic response led her to found Ashmi Health to improve nutrition care for diabetes and gestational diabetes in rural and underserved communities. She explains how Ashmi ...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Jack Clifford, a retired U.S. Coast Guard Master Chief Petty Officer (E-9) with 21 years of service and founder of eecplocator.com, Atlantic EECP, and the EECP Retreat at Waking Dreams Wellness in Asheville, NC. His book, EECP: The Most Underutilized Therapy in Medicine, is a comprehensive guide for patients, caregivers, and ...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Peter Kowey, MD, Professor of Medicine and Clinical Pharmacology at Thomas Jefferson University, Emeritus Chief of the Division of Cardiovascular Diseases at the Lankenau Heart Institute, and the William Wikoff
Smith Chair in Cardiovascular Research at the Lankenau Institute for Medical Research.
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with John D’Alesandro, founder of Amplefi and a healthcare operations expert who has spent more than two decades helping hospital leaders improve how care actually moves through their systems.
John explains that long ER waits and overcrowding are driven by hospital-wide flow blockages, cultural workarounds, and poor vis...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Brandi Edwards Farmer, BSW, ADC, PRSS, CTTS, Director of the COMAT (Community Outreach MAT) program at Southern Highlands Community Mental Health Center (SHCMHC).
Brandi shares her journey from addiction in rural West Virginia to long-term recovery and leadership at Southern Highlands, where she uses outreach models to connect...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Allen Cooper, co-founder and CEO of ReadyList and the president and CEO of Ancilla Ventures.
Allen shares how ReadyList was created to digitize environmental services workflows, using checklists and inspection data to improve cleaning consistency, accountability, and room readiness. He emphasizes that COVID-19 showed EVS must ...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Brian Hajjar, President & Founder of Telostrand.
Brian describes building non-invasive at-home urine-based molecular tests for infections like HPV, HIV, and hepatitis C to make testing simpler and more accessible. He also explains Telostrand Cloud, a patent-pending system designed to rapidly identify organisms and predict ...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Melanie Sue Hicks, PhD, SHRM-SCP, CFRE, an author, speaker, coach, and global philanthropist who specializes in human connection and resilience.
Dr. Hicks shares how her path into organizational culture grew from early service work, research on generations, and experience in a toxic workplace. She reframes burnout as driven by...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Jimmy Moley, MD, a psychiatrist specializing in mental health care of adults and athletes.
Dr. Moley explains sports psychiatry as a growing subspecialty focused on athletes’ unique mental health needs, from injury recovery and identity challenges to medication considerations and sport culture. He discusses how you...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Janet McConnell, speaker, author and fitness coach.
Janet shares how a midlife health crisis led her from a corporate career to coaching longevity, reframing aging as reinvention and “decay as optional.” She highlights consistent strength training, protein-forward whole foods, and daily challenge for brain and body...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Tamara Ruggles, PharmD, BCGP, FASCP, a Board-Certified Geriatric Pharmacist, Fellow of the American Society of Consultant Pharmacists (ASCP), founder of The Deprescribing Clinic, and host of the Geriatric Pharmacy Focus podcast on the Pharmacy Podcast Network.
Dr. Tamara Ruggles explains how medication-related harm and prescri...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Dr. Chris Peterson, an anesthesiologist, ordained Buddhist priest, meditation teacher, and mindfulness counselor.
Dr. Peterson describes how a midlife crisis and Buddhist counseling deepened his meditation practice and shaped his view of mindfulness as a tool for awakening and compassionate care. He discusses how m...
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Diane Randall, M.A., CHHC, a Whole Living Consultant, Author, College Instructor, and host of Plant Based Curious.
Diane shares how severe burnout and health issues as a high-performing working mother and traveling consultant sparked a shift toward integrated mind-body-spirit wellbeing, reframing discomfort as a catalyst for g...
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