Marketing Mouths | Healthcare Marketing and Content Podcast

Marketing Mouths | Healthcare Marketing and Content Podcast

Marketing Mouths is a podcast series for healthcare marketers by healthcare marketers. Conversations with hospital marketing directors, digital marketing experts, social media pros, IT specialists, PR people, Physician Relations pros, and other interesting people that operate, or help those that operate, marketing and related departments at hospitals all over the U.S. You'll learn and share and have a little fun at the same time. Don't miss the soon to be infamous "Marketing Mouths Wheel of Questions" at the end of every PodChat - where Bill asks more personal questions of the MM guests. Marketing Mouths. Think of it as "word of mouth" marketing information fresh off the lips of health marketing experts.

Episodes

May 15, 2019
ep14-crisis-communication-kena-lewis

In this episode, guest Kena Lewis shares tips on:

  • How Orlando Regional Medical Center responded to the Pulse Nightclub shooting in 2016
  • Using an approval system for outgoing communications to update social media and press
  • Getting a crisis ...
Mark as Played
ep13-make-the-most-of-your-website-desiree-davis

In this episode, guest Desiree Davis shares tips on:

  • How many local patients start their healthcare journey online
  • Having a strong presence on Google
  • Optimizing service line sections of your website
  • Getting to know core metric...
Mark as Played
ep12-intersection-of-social-media-and-healthcare-elissa-nauful

In this episode, guest Elissa Nauful shares tips on:

  • Social listening to know what people are saying about your business, products and services
  • Taking advantage of social media platforms
  • Creating a content plan to...
Mark as Played
ep11-service-line-marketing-mark-mathis

In this episode, guest Mark Mathis shares tips on:

  • Determining benchmarks for service line marketing
  • Journey mapping to understand the patient’s decision-making process
  • Executing a strategy with the end in mind
  • Optimizing a campaign
  • R...
Mark as Played
ep10-storytelling-for-internal-external-marketing-eric-harris

In this episode, guest Eric Harris shares tips on:

  • Using stories to pass ideas from one person to another
  • Framing your idea in a narrative structure
  • Putting the Campfire Method to work in your presentations and mee...
Mark as Played
ep9-email-marketing-becky-goplin

In this episode, guest Becky Goplin shares tips on:

  • Meeting your patients where they are
  • Cutting through the clutter with your emails
  • Creating a content calendar
  • Starting an email marketing campaign
  • Integrating email with CRM
  • Determining em...
Mark as Played
ep8-personas-patient-journeys-matt-dion

In this episode, guest Matt Dion shares tips on:

  • Creating content by understanding your audience
  • Targeting your content to your patients’ current needs
  • Finding out what people go through with health journeys to help them solve their pro...
Mark as Played
ep7-the-art-of-connection-michael-gelb

In this episode, guest Michael Gelb shares tips on:

  • Embracing humility
  • Being a "glow worm" since emotions are contagious
  • Shifting out of patterns that prevent you from connection
  • Freeing yourself up to connect and respond intelligently ...
Mark as Played
ep6-community-engagement-david-tytell

In this episode, guest David Tytell shares tips on:

  • Focusing on an emotional response
  • Understanding your audience and their personas
  • Defining your next campaign
  • Identifying a need
  • Creating an event for your community
  • Constructing givea...
Mark as Played
ep5-self-leadership-ken-blanchard

In this episode, guest Ken Blanchard shares tips on:

  • Challenging assumed constraints to remove limitations on yourself
  • Activating your points of power beyond your work position (personal, task, knowledge, relationship)
  • Getting what you need t...
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ep4-video-as-a-marketing-tool-chris-eastwood-todd-johnson

In this episode, guests Chris Eastwood and Todd Johnson share tips on:

  • Using video as part of your marketing mix
  • Getting started with a small project
  • Telling physician stories for introductory services
  • Keeping audienc...
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ep3-creating-a-sense-of-community-denise-mananas

In this episode, guest Denise Mananas shares tips on:

  • Telling stories about the people in your business: patients, staff and providers
  • Building a community internally and externally
  • Sorting out how to meet the needs of your com...
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ep2-old-school-marketing-techniques-in-modern-times-brian-q-davis

In this episode, guest Brian Q. Davis shares tips on:

  • Changing your mindset as consumer and patient attention changes so you get the most out of your marketing budget
  • Sorting out how to connect people who are at...
Mark as Played

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