Can’t Fix the Misspelled Birth Announcement

Shannon ordered a birth announcement, but the cards came out wrong! So Danielle calls from the shop to say, tough, there's nothing they can do!

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Episode Transcript

Speaker 1 (00:00):
Don't answer the phone. Elvis Duran, see Elvis durand phones happen.
All right, Danielle, what's it all about today?

Speaker 2 (00:05):
All right?

Speaker 3 (00:06):
Well, Paul and Shannon just had a baby and it's
a baby girl.

Speaker 1 (00:10):
They named her Danielle.

Speaker 3 (00:11):
She ordered some birth announcements that she wanted to send
out to her friends and they came back wrong. So
she obviously is waiting for a call from the place
that she ordered from to see if they could correct it.

Speaker 1 (00:22):
I'm calling to tell her it is not gonna happen. Hmm.
Let's see what happens in today's phone tap.

Speaker 3 (00:29):
Hello, Yeah, Hi, I'm looking for Shannon.

Speaker 2 (00:31):
Please, this is Shannon.

Speaker 3 (00:34):
Yeah, Hi, Shannon, This is Stephanie from deterst Engravings.

Speaker 2 (00:37):
Oh my, did you get my call?

Speaker 1 (00:40):
What was the problem.

Speaker 2 (00:43):
Well, I affered the welcome to the Jungle birth announcements
and there must have been some mistake because it says
meet our daughter Daniel and my daughter is Danielle.

Speaker 1 (00:55):
Yeah, it says welcome.

Speaker 3 (00:55):
I have here the order Welcome to the Jungle, meet
our new daughter daniel.

Speaker 2 (01:00):
My daughter's name is Danielle.

Speaker 1 (01:02):
So then why did you type Daniel on the order form.

Speaker 2 (01:04):
Well, I obviously didn't type daniel. My daughter's name is
Danielle d A N I E L L E.

Speaker 3 (01:12):
Well that's how I would spell it too. By apparently
you're spelling it daniel. I don't know how you people
think you new parents nowadays. You you this is an
opportunity for you to make the name a little more
exotic than Neelle.

Speaker 2 (01:25):
No, that's not what I want. I don't want her
name to be exotic. I want her name to be Danielle,
n Annyelle. Are you for real right now?

Speaker 1 (01:33):
This is how you spelled it on the order form.

Speaker 2 (01:36):
It is not spelled that way on the order form.
I would not spell it that way on the order form. Okay.
I just had to give birth and ousements to my
entire family, okay, and I want it to be Danielle.
I put Danielle. Okay, okay very much.

Speaker 3 (01:48):
You know, we have no refund policy, and if we
were mistaken, we would give you a refund. But I
didn't make the mistake, and so it's a personalized I.

Speaker 2 (01:57):
Didn't make a mistake. I didn't make a mistake.

Speaker 1 (02:00):
What are you getting so upset about? You can easily
fix it at home.

Speaker 2 (02:04):
Because I have to send four hundred cars out to
my entire family and friends. Okay, and I'm not going
to send it to my daughter daniel when her name
is Danielle. Thank you.

Speaker 3 (02:14):
Okay, Okay, Well, what you need to do is go
over and purchase a precise V five rolling ball extra
fine pen from Pie because we have found in our
research that it is the same exact color ink. And
you can just go ahead and put the L on
the E in there yourself and it will look exactly
the same.

Speaker 2 (02:31):
With my newborn baby sitting here. That's what I have
time to do. Yeah, thank you.

Speaker 3 (02:36):
Okay, maybe you got a problem with your like keyboard,
unplug it from the computer and plug it back in.

Speaker 1 (02:41):
Maybe a key with.

Speaker 2 (02:42):
Stopping with the keyboard. Okay, it is not a problem
with the keyboard.

Speaker 1 (02:45):
I'm not so you did mean Daniel.

Speaker 2 (02:48):
No, I didn't. You're just you're just making me blustered
because I'm so confused right now. It's what's happening.

Speaker 1 (02:55):
Well, it's not my fault you confuse about your kids name.

Speaker 2 (02:58):
It's eye fall right, I'm not confused about that, Okay,
I'm confused as to why this company would be so stupid.

Speaker 1 (03:07):
When you say stupid you're talking about yourself?

Speaker 2 (03:12):
Are you kidding me? Right now? I just want to
have you also been through pregnancy for nine months? Yes?

Speaker 1 (03:19):
Yeah?

Speaker 2 (03:20):
And what's your kid's name? Huh?

Speaker 1 (03:22):
John?

Speaker 2 (03:23):
And so what if you ordered worst announcement cards and
they came back as Joan? How would you feel about that?
H j O A N.

Speaker 1 (03:33):
My kid's name isn't Joan.

Speaker 2 (03:37):
I wouldn't have stupid right now? Are you stupid?

Speaker 3 (03:40):
I wouldn't have put that into the order form because
that's not my kid's name.

Speaker 2 (03:43):
I think you need to check your atittudram okay, because
I am I am as the customer is always.

Speaker 1 (03:50):
What can you do me a favor?

Speaker 3 (03:52):
What? Just raise your kid to listen to Elvis Durant
in the Morning Show and then we'll give you a refund.
What this is Dean Yemen Narrow from Elvis duran in
the Morning Show and you just got phone taffed, like.

Speaker 1 (04:08):
Is your husband Paul on the phone?

Speaker 2 (04:09):
Paul? Oh my god, the Elvis Durant's phone tail