February 10, 2025 • 4 mins
Carl ordered a huge tv to be delivered for the Super Bowl, so Garrett calls from the store with a little delay issue.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Don't answer the phone. Elvis Duran, the Elvis Duran phone tapp.
All right, Garrett, tell us all about your phone tap.
Super Bowl Sunday happened in just in a few days,
a lot of people ordering TVs, throwing parties. So Rachel
wanted to play a phone tap on her boyfriend Carl.
Carl ordered a big TV, like almost eighty inches, right,
so he's expect eighty wow.
Speaker 2 (00:20):
Yeah, it's a TV.
Speaker 1 (00:21):
He's expecting it to come to the house for a
Super Bowl. So I'm gonna call from the store that
he bought it from and said, hey, that's not gonna happen.
This is a bad idea. All right, let's listen to
take you care Carl. Hey, this is Phil Dumphy over
at Alpsett. How are you.
Speaker 3 (00:36):
I am great. I'm just sitting here waiting for you, guys.
Speaker 1 (00:39):
Fantastic when you're gonna be coming.
Speaker 3 (00:41):
I actually have to run to the pharmacy for like
a half hour.
Speaker 1 (00:44):
Okay, well you know, take your time, no need to rush.
And that's why I'm calling. I won't be able to
get you your TV. It looks like until Monday, is
is that? Okay?
Speaker 3 (00:54):
Excuse me?
Speaker 1 (00:55):
Yeah, the Monday. We had a we had a problem
with the truck.
Speaker 3 (00:59):
Is it with him? What do you mean Monday Sunday
is the super Bowl. When I was in your store,
I explained that to you.
Speaker 1 (01:06):
I can guarantee delivery for Monday for you.
Speaker 3 (01:08):
No, you got to be kidding me. First of all,
I took off a day from work today because you
guys told me you'd have the TV here today.
Speaker 1 (01:16):
Well, that's what our original plans were. But then unfortunately,
the truck hit a pothole, and then the pothole kind
of threw some stuff around. Some iPods got cracked, some
iPads got cracked, some TVs broke. It just happened.
Speaker 3 (01:27):
There are other TVs that you have to be other
TVs in the warehouse. I'm having fifty people over my
house on Sunday for a Super Bowl party, and there
will be a TV in my house.
Speaker 1 (01:37):
Hun, So you don't have a TV? Is this your
first TV that you're ever buying?
Speaker 3 (01:43):
Wait a second, Listen. When I went in there and
spoke to your salesperson, they told me this whole spiel
about the Super Bowl sale and how one of them
is going to.
Speaker 1 (01:50):
Be Can you just like get a TV from another
room just for the time being.
Speaker 3 (01:54):
That does not do me any good. You got to
be kidding me. Listen to me.
Speaker 2 (01:58):
Yes, I'm having fifty people to my house to watch
an eighty inch screen TV. I'm not putting a thirty
two inch TV in my living room for fifty people
to watch in my house.
Speaker 1 (02:10):
Sir, Well, can I ask where is your other TV
that you had?
Speaker 3 (02:13):
I threw it out. I threw it out because you
told me I would have a TV in my house.
Speaker 1 (02:20):
What if I give you a great radio system that
you can hook up to your house? You know different.
You know no one's going to be listening to this.
Speaker 3 (02:26):
You're listening to the Super Bowl on a radio. What
are we supposed to act it out like shadow puppets?
You gotta be kidding me.
Speaker 1 (02:32):
Well, sir, you shouldn't have gotten rid of the TV
that you had until you had a new one coming
here to that, right, Well.
Speaker 3 (02:36):
I'd have a TV in my house today, sir.
Speaker 1 (02:39):
I totally get it. When the Tony Awards were on,
my TV went out and I totally missed the first
hour and a half of the.
Speaker 3 (02:45):
Tony Awards super Bowl. This is not the Tony Awards,
are you kidding me? Fit be if you a TV
in my house on Super Bowl Sunday.
Speaker 1 (02:55):
I definitely have like a twenty four inch I can
get you.
Speaker 3 (02:57):
Listen to me, Jack Golf, I was at your but
because of your reputation and you're supposed to stand by
your your product. This is a disgrace. You call me
up three days before I need my TV in my house.
Are you kidding me?
Speaker 2 (03:13):
Uh? Huh?
Speaker 3 (03:13):
What are you doing?
Speaker 2 (03:15):
Oh?
Speaker 1 (03:15):
Well, excuse me, well, sir, this is my lunch break
and I'm just trying to go too bird with one stone.
Speaker 3 (03:23):
Excuse wait, listen to me. Are you a customer service?
You know I called me with a mouthful of.
Speaker 1 (03:29):
Food one lunchtime. You don't understand that.
Speaker 3 (03:32):
Put that food out of your mouth right now, all
right now, as a.
Speaker 1 (03:38):
Professional, all right, fine, I'm sorry that was a bad
move on my part.
Speaker 3 (03:43):
Kidding me.
Speaker 1 (03:44):
Listen, all right?
Speaker 3 (03:45):
Can you how you deal with customers? Carl say, Rachel, Honey,
you've just been fun taps? Oh I love yeah.
Speaker 1 (04:00):
The Elvis Duran phone tap.
Speaker 3 (04:03):
This phone tab was pre recorded with permission granted by
all participants.
Speaker 1 (04:07):
The Elvis Duran phone tap only on Elvis Duran in
the morning show
Don't answer the phone. Elvis Duran, the Elvis Duran phone tapp.
All right, Garrett, tell us all about your phone tap.
Super Bowl Sunday happened in just in a few days,
a lot of people ordering TVs, throwing parties. So Rachel
wanted to play a phone tap on her boyfriend Carl.
Carl ordered a big TV, like almost eighty inches, right,
so he's expect eighty wow.
Speaker 2 (00:20):
Yeah, it's a TV.
Speaker 1 (00:21):
He's expecting it to come to the house for a
Super Bowl. So I'm gonna call from the store that
he bought it from and said, hey, that's not gonna happen.
This is a bad idea. All right, let's listen to
take you care Carl. Hey, this is Phil Dumphy over
at Alpsett. How are you.
Speaker 3 (00:36):
I am great. I'm just sitting here waiting for you, guys.
Speaker 1 (00:39):
Fantastic when you're gonna be coming.
Speaker 3 (00:41):
I actually have to run to the pharmacy for like
a half hour.
Speaker 1 (00:44):
Okay, well you know, take your time, no need to rush.
And that's why I'm calling. I won't be able to
get you your TV. It looks like until Monday, is
is that? Okay?
Speaker 3 (00:54):
Excuse me?
Speaker 1 (00:55):
Yeah, the Monday. We had a we had a problem
with the truck.
Speaker 3 (00:59):
Is it with him? What do you mean Monday Sunday
is the super Bowl. When I was in your store,
I explained that to you.
Speaker 1 (01:06):
I can guarantee delivery for Monday for you.
Speaker 3 (01:08):
No, you got to be kidding me. First of all,
I took off a day from work today because you
guys told me you'd have the TV here today.
Speaker 1 (01:16):
Well, that's what our original plans were. But then unfortunately,
the truck hit a pothole, and then the pothole kind
of threw some stuff around. Some iPods got cracked, some
iPads got cracked, some TVs broke. It just happened.
Speaker 3 (01:27):
There are other TVs that you have to be other
TVs in the warehouse. I'm having fifty people over my
house on Sunday for a Super Bowl party, and there
will be a TV in my house.
Speaker 1 (01:37):
Hun, So you don't have a TV? Is this your
first TV that you're ever buying?
Speaker 3 (01:43):
Wait a second, Listen. When I went in there and
spoke to your salesperson, they told me this whole spiel
about the Super Bowl sale and how one of them
is going to.
Speaker 1 (01:50):
Be Can you just like get a TV from another
room just for the time being.
Speaker 3 (01:54):
That does not do me any good. You got to
be kidding me. Listen to me.
Speaker 2 (01:58):
Yes, I'm having fifty people to my house to watch
an eighty inch screen TV. I'm not putting a thirty
two inch TV in my living room for fifty people
to watch in my house.
Speaker 1 (02:10):
Sir, Well, can I ask where is your other TV
that you had?
Speaker 3 (02:13):
I threw it out. I threw it out because you
told me I would have a TV in my house.
Speaker 1 (02:20):
What if I give you a great radio system that
you can hook up to your house? You know different.
You know no one's going to be listening to this.
Speaker 3 (02:26):
You're listening to the Super Bowl on a radio. What
are we supposed to act it out like shadow puppets?
You gotta be kidding me.
Speaker 1 (02:32):
Well, sir, you shouldn't have gotten rid of the TV
that you had until you had a new one coming
here to that, right, Well.
Speaker 3 (02:36):
I'd have a TV in my house today, sir.
Speaker 1 (02:39):
I totally get it. When the Tony Awards were on,
my TV went out and I totally missed the first
hour and a half of the.
Speaker 3 (02:45):
Tony Awards super Bowl. This is not the Tony Awards,
are you kidding me? Fit be if you a TV
in my house on Super Bowl Sunday.
Speaker 1 (02:55):
I definitely have like a twenty four inch I can
get you.
Speaker 3 (02:57):
Listen to me, Jack Golf, I was at your but
because of your reputation and you're supposed to stand by
your your product. This is a disgrace. You call me
up three days before I need my TV in my house.
Are you kidding me?
Speaker 2 (03:13):
Uh? Huh?
Speaker 3 (03:13):
What are you doing?
Speaker 2 (03:15):
Oh?
Speaker 1 (03:15):
Well, excuse me, well, sir, this is my lunch break
and I'm just trying to go too bird with one stone.
Speaker 3 (03:23):
Excuse wait, listen to me. Are you a customer service?
You know I called me with a mouthful of.
Speaker 1 (03:29):
Food one lunchtime. You don't understand that.
Speaker 3 (03:32):
Put that food out of your mouth right now, all
right now, as a.
Speaker 1 (03:38):
Professional, all right, fine, I'm sorry that was a bad
move on my part.
Speaker 3 (03:43):
Kidding me.
Speaker 1 (03:44):
Listen, all right?
Speaker 3 (03:45):
Can you how you deal with customers? Carl say, Rachel, Honey,
you've just been fun taps? Oh I love yeah.
Speaker 1 (04:00):
The Elvis Duran phone tap.
Speaker 3 (04:03):
This phone tab was pre recorded with permission granted by
all participants.
Speaker 1 (04:07):
The Elvis Duran phone tap only on Elvis Duran in
the morning show
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