January 30, 2025 • 5 mins
Collen's dad has gone through hell, bribing delivery workers to take away his old refrigerator. So she thought Danielle should call him as their boss, after suffering back issues from moving the fridge!
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Don't answer the phone, Elvis durand the Elvis durand phone tappen.
Speaker 2 (00:04):
All right, Danielle, is this yours?
Speaker 3 (00:05):
Yes? What do you have?
Speaker 1 (00:07):
Colleen emails that my family recently bought a refrigerator from
a major department store, but when the new fridge came,
the movers would not take the old one away because
they said it was too big and against the policy.
After lots of fighting and frustration, my father paid the
workers some cash to move the fridge. Here's where you
come in. Call them and say that now they have
(00:27):
some back problems.
Speaker 2 (00:28):
Because they move the fridge. Oh yeah, tell them my
dad is responsible. Okay, good gam Let's go Today's Danielle
phone tap and yeah, Hi, this is Lisa Sanders from CIL.
Speaker 1 (00:41):
Yes, I'm calling you about a delivery that you had
at your house back in July.
Speaker 2 (00:45):
Yes, for a refrigerator.
Speaker 1 (00:47):
Yes, you had some of my workers move your old refrigerator.
Speaker 3 (00:52):
Yes, and that was.
Speaker 2 (00:53):
An illegal thing to do.
Speaker 1 (00:55):
No, yes, no, yes, Why is that because we weren't
supposed to move your refrigerator in the first place, and
you're not supposed to bribe my workers to move it
for you.
Speaker 3 (01:06):
I didn't bribe anybody, ma'am. In last they abed to
tell me in any of the written policy statements that
because I had a sub zero that they weren't going
to do this. Your people were gracious enough to help
me out. Okay, But if I want to imply that
I was bribing people, then I suggest you get an
attorney immediately. Well, this is customer service. This happened back
in July.
Speaker 2 (01:26):
Yes, can I explain the problem.
Speaker 1 (01:28):
One of the workers, Willie, has back issues now because
of moving that refrigerator, and you are going to be
responsible for his medical bills.
Speaker 3 (01:35):
No I'm not.
Speaker 2 (01:36):
Oh yes you are.
Speaker 3 (01:37):
No, I'm not.
Speaker 1 (01:38):
You should not have paid him money to move the
refrigerator in the first place, and then he wouldn't.
Speaker 2 (01:42):
Have the seat that I paid him, Sir, don't be
stupid with me.
Speaker 3 (01:45):
Don't be stupid with me either. Not my issue.
Speaker 1 (01:47):
Man, The poor guy for twenty bucks has a lifetime
of bills because he has back issues.
Speaker 3 (01:51):
Now he's employed to do heavy lifting. They didn't send
either the right people or a guy with a healthy back.
Speaker 2 (01:55):
No, no, that's not my problem. He had a healthy
back till he left your house, sir.
Speaker 3 (01:59):
So I didn't illegally do anything.
Speaker 2 (02:01):
You bribed money, I didn't know.
Speaker 3 (02:03):
Don't don't even say those words. I didn't bribe anybody.
You didn't right bribe these peoples when they're a fraudulent
act involved. Giving somebody a tip for doing good service
is not a fraudulent act.
Speaker 2 (02:12):
You didn't give them.
Speaker 3 (02:13):
That's where you went to school, but that's not in
my book.
Speaker 1 (02:15):
What do you expect when you you know, we tell
you we're not going to move something, and you expect
us to move it?
Speaker 3 (02:19):
Well? I expect when I sign a contract which stays
so remove the old refrigerator, they honor it well. Or
did you fail to see that part of the receipt?
Speaker 2 (02:26):
Did you fail to see that?
Speaker 3 (02:28):
I didn't fail to see anything, because there's nothing to read.
You check, you check the receipt, and you check the
bill of sale, and he'll say there's to deliver a
refrigerator and pick up the old one.
Speaker 2 (02:37):
I have the contract right in front of me, and
right on it it says.
Speaker 3 (02:40):
Unless it's a contract in front of me, and it
doesn't say that.
Speaker 1 (02:43):
The law is is that when somebody goes to a
job and they know they're not supposed to do something,
but somebody bribes them to do it.
Speaker 3 (02:50):
I didn't bribe him to do it.
Speaker 2 (02:51):
Especially somebody who has no money like poor Willy.
Speaker 3 (02:53):
No, No, you're confusing to issues. Poor Willy may not
have money, but poor Willy was not bribe.
Speaker 2 (02:58):
If someone waves a twenty dollars bill in your face
and you don't have money, you're going to take it.
Speaker 3 (03:01):
No, that's unfortunately bad judgment on poor Willie's part. If
poor WILLI doesn't have money, I am not paying his
medical bills.
Speaker 1 (03:06):
When Willie said to you, look, we cannot move this
refrigerator for you. My boss finds out, I'll be in trouble.
What was your response, I'll give you twenty dollars right.
Speaker 3 (03:14):
No, yes, that's not what I said.
Speaker 2 (03:16):
Tell me what your response a saying?
Speaker 3 (03:18):
You tell me what he said?
Speaker 2 (03:19):
Do you know Willy has three children.
Speaker 3 (03:21):
I feel sorry for Willy. Willie also has workmen's compensation
that Mack should pay if that's not my.
Speaker 2 (03:25):
Problem, but it's not Necessary's fault.
Speaker 3 (03:27):
Where are we going with this? Is there anything else
in this conversation we need to go over?
Speaker 2 (03:31):
Yes, if I give you Willy's number, will you call
him and tell him yourself?
Speaker 3 (03:34):
No?
Speaker 2 (03:34):
Why not?
Speaker 3 (03:35):
Because I don't need to.
Speaker 2 (03:36):
Well, it'd be nice if you did that, because A.
Speaker 3 (03:38):
I have no way of knowing that Willy hurt himself
on the job. B. I have no way of even
knowing that Willy hurt himself and my house. If I
understand it correctly, there was about six or seven. In fact,
there's a full truckload of refrigerator. So I have no
way of knowing whether Willy was trained properly to lift
not lift, you know, pull not pull. That's just trying
to say that I'm the only one that he got
hurt on. But sir, oh please, sir, please do.
Speaker 2 (03:57):
Me for you have a sub zero refrigerator moved?
Speaker 3 (04:00):
So they move it? Wait? Did will he move it
by himself?
Speaker 1 (04:02):
No?
Speaker 2 (04:02):
But he moved it with the other three guys and
they don't.
Speaker 3 (04:04):
Have Oh I'm sorry he didn't move it with other
three people?
Speaker 2 (04:06):
Well two people? What?
Speaker 3 (04:07):
I'm sorry. I'm sorry you were there, right? You know
how many people moved the refrigeration?
Speaker 2 (04:11):
Really told me with three people?
Speaker 3 (04:12):
Willy's wrong, unfortunately.
Speaker 2 (04:14):
Or four people whatever, I'm.
Speaker 3 (04:15):
Sorry there was more. There was five.
Speaker 2 (04:17):
I know that you paid sixty bucks total. That's what
I mean.
Speaker 3 (04:20):
I'm sorry you were there. There was five people, not
just Willy that moved it alone. Oh so Willy was
probably lifting something heavier than and what three people would
lift it with a regular refrigerator.
Speaker 2 (04:28):
You think because you have more money than he does,
that you can do that.
Speaker 3 (04:30):
How do you know how much money I have?
Speaker 1 (04:31):
Because you have more money than poor Willy. I know
that I know how much Willy makes.
Speaker 3 (04:35):
How do you know how much I have.
Speaker 2 (04:36):
Because I know the type of house that they delivered to.
Speaker 3 (04:39):
Oh, I see, because where I live determines how much
I make.
Speaker 2 (04:41):
Yeah, it does.
Speaker 3 (04:42):
Oh really, that's kind of biased. I think. I hope
this is being recorded.
Speaker 2 (04:45):
It's not being recorded, so I wish it would. It's
illegal to do those things.
Speaker 3 (04:49):
You can call Willy for me and say that he
didn't hurt it in his back in my house. You
can do that and that's fine. You could tell Willy
that he'll have to recuperate his losses other ways. It
was very nice talking to you. We have nothing else
to discuss, Well.
Speaker 2 (05:00):
We actually do.
Speaker 3 (05:01):
What's that?
Speaker 1 (05:01):
It's Danielle Monaro from Elvis Duran in the Morning show,
and you got phone tapped.
Speaker 2 (05:07):
By Colleen. Oh my god, you are great, sir.
Speaker 3 (05:13):
Really, you're pretty good yourself.
Speaker 2 (05:14):
Thank you.
Speaker 3 (05:15):
Now say goodbye to my daughter because you probably won't
be around tomorrow. I'm going to drop the sub zero
on the.
Speaker 2 (05:21):
Elvis Duran phone tap. This phone tab was pre recorded
with permission granted by all parts the
Speaker 1 (05:28):
Elvis Duran phone Tap only on Elvis Duran in the
Morning Show
Don't answer the phone, Elvis durand the Elvis durand phone tappen.
Speaker 2 (00:04):
All right, Danielle, is this yours?
Speaker 3 (00:05):
Yes? What do you have?
Speaker 1 (00:07):
Colleen emails that my family recently bought a refrigerator from
a major department store, but when the new fridge came,
the movers would not take the old one away because
they said it was too big and against the policy.
After lots of fighting and frustration, my father paid the
workers some cash to move the fridge. Here's where you
come in. Call them and say that now they have
(00:27):
some back problems.
Speaker 2 (00:28):
Because they move the fridge. Oh yeah, tell them my
dad is responsible. Okay, good gam Let's go Today's Danielle
phone tap and yeah, Hi, this is Lisa Sanders from CIL.
Speaker 1 (00:41):
Yes, I'm calling you about a delivery that you had
at your house back in July.
Speaker 2 (00:45):
Yes, for a refrigerator.
Speaker 1 (00:47):
Yes, you had some of my workers move your old refrigerator.
Speaker 3 (00:52):
Yes, and that was.
Speaker 2 (00:53):
An illegal thing to do.
Speaker 1 (00:55):
No, yes, no, yes, Why is that because we weren't
supposed to move your refrigerator in the first place, and
you're not supposed to bribe my workers to move it
for you.
Speaker 3 (01:06):
I didn't bribe anybody, ma'am. In last they abed to
tell me in any of the written policy statements that
because I had a sub zero that they weren't going
to do this. Your people were gracious enough to help
me out. Okay, But if I want to imply that
I was bribing people, then I suggest you get an
attorney immediately. Well, this is customer service. This happened back
in July.
Speaker 2 (01:26):
Yes, can I explain the problem.
Speaker 1 (01:28):
One of the workers, Willie, has back issues now because
of moving that refrigerator, and you are going to be
responsible for his medical bills.
Speaker 3 (01:35):
No I'm not.
Speaker 2 (01:36):
Oh yes you are.
Speaker 3 (01:37):
No, I'm not.
Speaker 1 (01:38):
You should not have paid him money to move the
refrigerator in the first place, and then he wouldn't.
Speaker 2 (01:42):
Have the seat that I paid him, Sir, don't be
stupid with me.
Speaker 3 (01:45):
Don't be stupid with me either. Not my issue.
Speaker 1 (01:47):
Man, The poor guy for twenty bucks has a lifetime
of bills because he has back issues.
Speaker 3 (01:51):
Now he's employed to do heavy lifting. They didn't send
either the right people or a guy with a healthy back.
Speaker 2 (01:55):
No, no, that's not my problem. He had a healthy
back till he left your house, sir.
Speaker 3 (01:59):
So I didn't illegally do anything.
Speaker 2 (02:01):
You bribed money, I didn't know.
Speaker 3 (02:03):
Don't don't even say those words. I didn't bribe anybody.
You didn't right bribe these peoples when they're a fraudulent
act involved. Giving somebody a tip for doing good service
is not a fraudulent act.
Speaker 2 (02:12):
You didn't give them.
Speaker 3 (02:13):
That's where you went to school, but that's not in
my book.
Speaker 1 (02:15):
What do you expect when you you know, we tell
you we're not going to move something, and you expect
us to move it?
Speaker 3 (02:19):
Well? I expect when I sign a contract which stays
so remove the old refrigerator, they honor it well. Or
did you fail to see that part of the receipt?
Speaker 2 (02:26):
Did you fail to see that?
Speaker 3 (02:28):
I didn't fail to see anything, because there's nothing to read.
You check, you check the receipt, and you check the
bill of sale, and he'll say there's to deliver a
refrigerator and pick up the old one.
Speaker 2 (02:37):
I have the contract right in front of me, and
right on it it says.
Speaker 3 (02:40):
Unless it's a contract in front of me, and it
doesn't say that.
Speaker 1 (02:43):
The law is is that when somebody goes to a
job and they know they're not supposed to do something,
but somebody bribes them to do it.
Speaker 3 (02:50):
I didn't bribe him to do it.
Speaker 2 (02:51):
Especially somebody who has no money like poor Willy.
Speaker 3 (02:53):
No, No, you're confusing to issues. Poor Willy may not
have money, but poor Willy was not bribe.
Speaker 2 (02:58):
If someone waves a twenty dollars bill in your face
and you don't have money, you're going to take it.
Speaker 3 (03:01):
No, that's unfortunately bad judgment on poor Willie's part. If
poor WILLI doesn't have money, I am not paying his
medical bills.
Speaker 1 (03:06):
When Willie said to you, look, we cannot move this
refrigerator for you. My boss finds out, I'll be in trouble.
What was your response, I'll give you twenty dollars right.
Speaker 3 (03:14):
No, yes, that's not what I said.
Speaker 2 (03:16):
Tell me what your response a saying?
Speaker 3 (03:18):
You tell me what he said?
Speaker 2 (03:19):
Do you know Willy has three children.
Speaker 3 (03:21):
I feel sorry for Willy. Willie also has workmen's compensation
that Mack should pay if that's not my.
Speaker 2 (03:25):
Problem, but it's not Necessary's fault.
Speaker 3 (03:27):
Where are we going with this? Is there anything else
in this conversation we need to go over?
Speaker 2 (03:31):
Yes, if I give you Willy's number, will you call
him and tell him yourself?
Speaker 3 (03:34):
No?
Speaker 2 (03:34):
Why not?
Speaker 3 (03:35):
Because I don't need to.
Speaker 2 (03:36):
Well, it'd be nice if you did that, because A.
Speaker 3 (03:38):
I have no way of knowing that Willy hurt himself
on the job. B. I have no way of even
knowing that Willy hurt himself and my house. If I
understand it correctly, there was about six or seven. In fact,
there's a full truckload of refrigerator. So I have no
way of knowing whether Willy was trained properly to lift
not lift, you know, pull not pull. That's just trying
to say that I'm the only one that he got
hurt on. But sir, oh please, sir, please do.
Speaker 2 (03:57):
Me for you have a sub zero refrigerator moved?
Speaker 3 (04:00):
So they move it? Wait? Did will he move it
by himself?
Speaker 1 (04:02):
No?
Speaker 2 (04:02):
But he moved it with the other three guys and
they don't.
Speaker 3 (04:04):
Have Oh I'm sorry he didn't move it with other
three people?
Speaker 2 (04:06):
Well two people? What?
Speaker 3 (04:07):
I'm sorry. I'm sorry you were there, right? You know
how many people moved the refrigeration?
Speaker 2 (04:11):
Really told me with three people?
Speaker 3 (04:12):
Willy's wrong, unfortunately.
Speaker 2 (04:14):
Or four people whatever, I'm.
Speaker 3 (04:15):
Sorry there was more. There was five.
Speaker 2 (04:17):
I know that you paid sixty bucks total. That's what
I mean.
Speaker 3 (04:20):
I'm sorry you were there. There was five people, not
just Willy that moved it alone. Oh so Willy was
probably lifting something heavier than and what three people would
lift it with a regular refrigerator.
Speaker 2 (04:28):
You think because you have more money than he does,
that you can do that.
Speaker 3 (04:30):
How do you know how much money I have?
Speaker 1 (04:31):
Because you have more money than poor Willy. I know
that I know how much Willy makes.
Speaker 3 (04:35):
How do you know how much I have.
Speaker 2 (04:36):
Because I know the type of house that they delivered to.
Speaker 3 (04:39):
Oh, I see, because where I live determines how much
I make.
Speaker 2 (04:41):
Yeah, it does.
Speaker 3 (04:42):
Oh really, that's kind of biased. I think. I hope
this is being recorded.
Speaker 2 (04:45):
It's not being recorded, so I wish it would. It's
illegal to do those things.
Speaker 3 (04:49):
You can call Willy for me and say that he
didn't hurt it in his back in my house. You
can do that and that's fine. You could tell Willy
that he'll have to recuperate his losses other ways. It
was very nice talking to you. We have nothing else
to discuss, Well.
Speaker 2 (05:00):
We actually do.
Speaker 3 (05:01):
What's that?
Speaker 1 (05:01):
It's Danielle Monaro from Elvis Duran in the Morning show,
and you got phone tapped.
Speaker 2 (05:07):
By Colleen. Oh my god, you are great, sir.
Speaker 3 (05:13):
Really, you're pretty good yourself.
Speaker 2 (05:14):
Thank you.
Speaker 3 (05:15):
Now say goodbye to my daughter because you probably won't
be around tomorrow. I'm going to drop the sub zero
on the.
Speaker 2 (05:21):
Elvis Duran phone tap. This phone tab was pre recorded
with permission granted by all parts the
Speaker 1 (05:28):
Elvis Duran phone Tap only on Elvis Duran in the
Morning Show
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