In your Phone Tap, we’re taking those annoying customer satisfaction surveys that EVERY business seems to send you now, and bringing it into the FUTURE!
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Episode Transcript
Doesn't it feel like any business that provides a service
always wants you to take their online customer satisfaction survey.
Speaker 2 (00:07):
Yes, yeah, like.
Speaker 1 (00:08):
Where they hand you the receipt and then you have
to go to a website and rate your experience and
fill out a bunch of stuff to provide feedback. And
it's just it's a lot of work. Well not today.
We're making it much much easier by telling a woman
we have a different kind of customer satisfaction test that's
no hassle and guaranteed to make her extremely uncomfortable. You'll
(00:31):
hear your phone tap right now, an.
Speaker 3 (00:38):
Hello, Hi is this Catherine? Yes, this is great. I'm
calling from My name's Bella, Bella to ball. You just
sorted a sandwich to be delivered? I see, Oh yeah,
I did, I did order it. Is there a problem?
Speaker 2 (00:55):
Oh no, I'm just calling to let you know we're
currently doing a new customer satisfaction program to assess our
food quality. I've always thought it was really good soon,
I mean, that's why I keep ordering it. I appreciate
you saying that, but we'll have Rafael find out for sure.
Oh what do you mean?
Speaker 1 (01:16):
I don't know who Rafael is.
Speaker 3 (01:19):
I'm sorry I should have explained.
Speaker 2 (01:21):
He's our delivery guy, and after he drops off your sandwich,
he's gonna sit and watch you eat. Oh that's not necessary.
He can just drop it off and then and then
I'll tell you all afterward how it is.
Speaker 3 (01:32):
Yeah, that doesn't really work.
Speaker 2 (01:34):
I mean, the only true way that we'll be able
to know if the quality meets your expectations is if
Rafael can witness it.
Speaker 1 (01:43):
That's odd I can.
Speaker 2 (01:46):
I know it might make you feel better to just
meet him. Rafael him here real quick. What say hi
to the nice lady? Hi?
Speaker 3 (01:55):
Oh, Hi, he's there.
Speaker 2 (01:59):
Yeah, yeah, he's back from another delivery. So far, he's
watched three people eat their lunch today.
Speaker 3 (02:05):
I heard you like sandwiches. I do like sandwiches.
Speaker 2 (02:09):
Can I just can I just talk to the lady please?
Speaker 3 (02:12):
She wants to talk to you. It's okay, bye. Yeah.
Speaker 2 (02:17):
So the way this is going to work is again,
he's just going to drop the sandwich and then come
on inside with you for a moment.
Speaker 3 (02:25):
No, this is too much.
Speaker 2 (02:27):
I'd like to opt out of the survey, watching or
whatever you're.
Speaker 1 (02:31):
Doing over there.
Speaker 3 (02:32):
Okay, I don't. I'm back, Raia not yet I was.
Speaker 1 (02:37):
In the bathroom, but I wash my hands, smell my fingers.
Speaker 3 (02:40):
I don't want to do that again. Okay, I just
want you to say until her order is ready.
Speaker 2 (02:46):
I don't know if I even want the sandwich anymore.
This guy's gonna come over and watch me eat it.
Speaker 3 (02:50):
I hear you.
Speaker 2 (02:51):
I hear you, and it sounds like you might be
concerned that he's going to ask you questions while you're eating.
Speaker 3 (02:56):
No, that's not my concern at all.
Speaker 2 (02:58):
Listen, if you don't feel like talking, he'll do a
number rating system, so he'll ask, maybe how good is
your sandwich?
Speaker 3 (03:03):
And you just use a hand. The number three is
my favorite.
Speaker 2 (03:06):
What. No, I don't want to use this finger system.
I just want to eat my sandwich.
Speaker 3 (03:10):
Would you rather nod your head as you're eating?
Speaker 2 (03:13):
Yes? Why?
Speaker 1 (03:13):
I don't know.
Speaker 3 (03:14):
If you nod three times, then I'll know it's good.
A thumbs up.
Speaker 2 (03:19):
Get him off the phone.
Speaker 3 (03:20):
I don't need to talk to him. Okay, it sounds
like you're pretty upset. I'm up there. That's enough. Yes,
all you need to do is pull up another chair
to your desk.
Speaker 2 (03:29):
No, you don't have one of those. Maybe you're more
in a cubicle, not in office. I don't know how
to make this any clearer. Do not send someone to
watch me eat?
Speaker 3 (03:37):
Okay, I'm hearing you, and I'm listening to you.
Speaker 2 (03:40):
Are you Are you really listening to me?
Speaker 3 (03:43):
Absolutely? So what we'll do.
Speaker 2 (03:45):
What we'll do, because I am reasonable, is we'll have
Rafael turn his back towards you and then.
Speaker 3 (03:50):
Just peep over his shoulder a couple of times.
Speaker 1 (03:52):
I'm watching you anymore, just like.
Speaker 3 (03:55):
That, just to see how you're enjoying the sandwich. I
don't want him in the room.
Speaker 1 (03:59):
I don't want him picking over his shoulder.
Speaker 3 (04:01):
That's weird.
Speaker 2 (04:03):
Okay, that's gross. I know he sounds gross too. We
are about customer satisfaction here. We want you to be happy.
Speaker 3 (04:10):
So what can we do? Cancel it? I don't want
my handwor they love me out.
Speaker 2 (04:15):
Don't bring the sandwich to Catherine, but you can bring
one to her coworker, Jasmine.
Speaker 1 (04:20):
I'm confused.
Speaker 3 (04:21):
Now, wait, ye will.
Speaker 2 (04:22):
You show up?
Speaker 3 (04:22):
Can you tell him that it's a prank phone call?
Oh yeah, the one that was set up by your coworker.
The first was a caller.
Speaker 1 (04:29):
And we're on Brook and Jeffrey in the morning.
Speaker 3 (04:32):
What this is all a break?
Speaker 2 (04:37):
It's a phone tap and you're on the radio show
Brook and Jeffrey in the Morning.
Speaker 3 (04:40):
I'm actually Brook and that's Jose.
Speaker 2 (04:45):
Was gonna come and watch me eat my lunch?
Speaker 3 (04:48):
How else could we tell if you enjoyed it or not?
It makes you feel more comfortable, you can watch me
eat my lunch. I love company.
Speaker 1 (04:56):
I asked work to watch me eat all the time.
Speaker 3 (04:58):
She doesn't. I don't know. I don't know.
Speaker 1 (05:01):
Oh you got me good.
Speaker 2 (05:02):
You you all really got me good. A week up
every morning with Boom Tabs weekday mornings on the twenties
Brooke and Jeffrey in the Morning,
Hosts And Creators
Alexis Fuller
Brooke Fox
Jeffrey "Young Jeffrey" Dubow
Jose Bolanos
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