Engaging Customers on Their Terms, in Any Environment: Mani Suri, Chief Information Officer, Ulta Beauty
If one wants to see how technology can completely change the landscape of business, the retail sector is a great place to start. From creating in-store experiences that continue to attract customers, to hybrid and online solutions that empower 24/7 sales, to the backend systems that power the supply chain, any business that doesn’t keep up with technology will end up in the retail graveyard. Perhaps no company understands the diverse nature of consumers more than Ulta Beauty, where everything from different skin tones, ages, preferences, and styles all come into play. Remember, “beauty is in the eye of the beholder.”
For this episode of the Restless Ones, Jonathan sits with Mani Suri, CIO of Ulta Beauty, who believes the opportunity for his business doesn’t just rely on the abundance of products they offer (over 25,000) to meet the various customer demands, but the abundance of technology available for use – including computing power, storage, and connectivity. Mani believes these on-demand resources remove the “parking-lot” constraints from the retailer and leave only the far-reaching limits of his team’s imagination in the way of making the company’s and customers’ retail dreams come true.
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McCartney: A Life in Lyrics
"McCartney: A Life in Lyrics" offers listeners the opportunity to sit in on conversations between Paul McCartney and poet Paul Muldoon dissecting the people, experiences, and art that inspired McCartney’s songwriting. These conversations were held during the past several years as the two collaborated on the best selling book, “The Lyrics: 1965 to Present.” Over two seasons and 24 episodes of “McCartney: A Life in Lyrics”, you’ll hear a combination master class, memoir, and improvised journey with one of the most beloved figures in popular music. Each episode focuses on one song from McCartney’s iconic catalog – spanning early Beatles through his solo work. Season 1 premieres on October 4th. “McCartney: A Life in Lyrics” is a co-production between iHeart Media, MPL and Pushkin Industries. Cover Portrait © 1967 Paul McCartney / Photographer: Linda McCartney
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