Ensuring Timely Service

Episode Transcript

Speaker 1 (00:10):
Eight eighteen thirteen ten wib and ask the experts brought
to you by hams Arborcare online Hamsarbarcare dot com. That's
h a m ms arborcare dot com. Great website. Speaking
of great websites, not only can you learn more about
Hamsarborcare at Hamsarborcare dot com. If you are looking for
some cool stuff like some body wash, shampoo and other

(00:33):
cool things, just head on over to Game of Trees
dot com. Tellphone number for Hamsarborcare eight six six five
nine six five three nine six. That's eight six six
five nine six five three nine six. And joining us
this morning from Hamsarborcare is mester arborist Kevin Ham. Kevin,
are you ready for this hot, sweltering heat we're gonna
have the next couple of days.

Speaker 2 (00:55):
Yeah, and it just put a bunch of moisture down
for humidity.

Speaker 1 (01:00):
It's it's gonna be warm. Now you get a chance
to go down to Guatemala and I'm gonna guess temperatures
probably similar comparable to that that type of.

Speaker 2 (01:11):
I'm switching at to November, so that could be a
little less humid in November. The dry season has started
but oh, I did.

Speaker 1 (01:22):
Not realize they had a dry so well that that
might be a little more comfortable for you, you know, Kevin,
speaking of comfortable, one of the great things about working
in radio is generally when I'm leaving here at the
end of the day, if something pops up, it could
typically wait till the next morning, and it was like, yeah,
we'll finish it tomorrow. That's not always the case in
the world of arbor care is sometimes things pop up.

(01:44):
And you recently shared a video to your YouTube channel
about an ash tree that I think it was an
ash tree that split and and it was in kind
of a precarious area, and if I remember this correctly,
you were like driving home at the end of the
day when when the situation popped up, tell us a
little story and talk a little bit about this tree

(02:05):
and what you were able to do it. Kind of
last minute, end of the day kind of thing.

Speaker 2 (02:11):
Yeah, you know, it was kind of interesting. Last year,
it had a failure the other direction on it, and
we happened to be like in the neighborhood and one
of our guys took care of it and it was
a homeowners association and we ended up you know, getting
another gig with this homewation because we stopped buy and

(02:32):
help them get something off their driveway. And then I
stopped and I looked at that particular tree and I said, well,
you know, you know, the people were going to be
there for another couple of years, and I'm like, you
could just you can keep the tree, you know it
It's yeah, it's got a big wound on it, but
you know, it was a treated ash tree, and you know,

(02:53):
just degree of probability it probably stands here for another
ten years, actually what I said. And then yesterday at
six fifteen, I'm on Highway nineteen and I'm like four
miles away from this place, and I get the call
and it's like, yeah, a tree on a house, and
so I get there. I'm like, this one, I guess

(03:15):
it did in the last ten years. And there was
laying on the house and the other parts were precariously
over the driveways and it was a duplex, you know,
and the street and I'm just like, this thing could
go in the night, you know, and it was probably

(03:40):
probably it'll stand there for me to go up there
and take some pieces off, you know, kind of one
of those decisions. And so I put my stuff on
and I actually filmed it and I got the video
up right away last night, and it also a good
start this morning. But it was yeah, I felt a
lot and with the rain this morning, that rain would
have put it down for sure this morning, just the

(04:01):
way that that rain on all the leaves there would
have been, and then then who does it hit, you know,
if it gets in the road or whatever. It just
was the right thing to do. I had the capability
run up there take it off, and so we probably
you know, made the homeowner association really happy in this case.

Speaker 1 (04:23):
It's a really cool video. You can see it up
at YouTube and such a I want to ask you
two a little bit more about home erre associations, something
that pop into my head this week too and just
as sidetracked as a personal question with chainsaws. I you know,
typically I always think like bigger things are better, Like
if you've got a chainsaw with a big long blade
or what do you call the bar bar? Yeah, bar,

(04:44):
that's the right word, big long bar. I think, well,
that's got to be the most powerful, bestest, biggest thing.
One of the things I've noticed in watching your videos
Kevin and watching the work that you guys are doing
a lot of times you're using something with a very
short bar, and it seems like those seem to really
just rip right cut, nice smooth rip. Sounds like it's
it's ripping. It's like like it's like a knife through

(05:07):
butter those things like is is there some kind of
am I missing something there?

Speaker 2 (05:12):
Well, you know, the the long bar. One of our
guys really like the long bar. You can you can
even for limming, your kickback potential is higher with a
with a long bar. But if you know what you're doing,
you don't have to bend over to make the cut.
So if you're you're limming, a lot of loggers like

(05:33):
a long bar. They can always make their their their
felling cuts with a single you know swipe. You don't
have to wrap around the backside for the back cut.
So long bars have their place, you know. For climbing,
you'll usually have you know, twelve to sixteen inch bar

(05:55):
because you're hanging on your hip and then if it's
any longer than sixteen inches is it's it's like below
your feet and that's that's real cumbersome. Uh. And so
for climbing, climbing saws a little top handle saws and
now we use oftentimes battery saws. I have some really
nice modified ported you know, they're they're loud, they're sound tough,

(06:18):
but you got to pull that cord and start it.
And I recently went back and I used the chain
or a gas saw in the tree, and I was
kind of frustrated. I had to start that thing all
the time, and and that on off battery. It really
is handy. And so last night I was using my
Huskvarna battery saw, and uh, I it was kind of funny.

(06:44):
I threw the chain. Like on the first cut, I
somehow threw the chain off the so I had to
in the tree put the chain back on, uh and
and then we got her done. But yeah, those those
small saws to have their place for sure.

Speaker 1 (07:01):
They seem to. And like I said, maybe it's it's
probably a lot to do also with proper maintenance and
you know, and having all that. I just watched that.
I'm like, gosh, it is obviously there's a ton of technique,
but I just watch you with that song. It's like
I think, just it's just clides right through and it's
just it's a perfect thing. I Hey, we started this

(07:21):
morning off, there was kind of an orange hue in
the air, and then it got dark and storms and
lightning and all that stuff rolled through. I've got to
guess your phones are going to be busy this morning
with folks, whether it was from the the wind and
rain or even lightning. Occasionally trees do suffer damage, and
you guys are there for folks when you when you
we kind of just illustrated there about trees that that

(07:44):
need prompt attention. You guys are able to able to
take care of that stuff, aren't you.

Speaker 2 (07:48):
Yeah? Absolutely, you know, I'm We've got some people with
some calendar work and they're like they're like calling us
because they're afraid they're going to get stuck behind some
farm work. You know, there is the urgency of the
storm work, and we really we try to, you know,
maintain a balance. Oftentimes the storm work is is slightly

(08:12):
delayed coming in, and so we just stay on the calendar,
We do what we're going to do, and then we
fold into the various storm contracts that end up coming in.
But yeah, we so we're off this morning after the
rain here we had to wait out the rain. Had
our safety meeting this morning and then the guys are off.

(08:34):
I signed two kind of precarious ones yesterday and so
we're getting after them right away this morning.

Speaker 1 (08:42):
Talking this morning with Kevin ham mester arborist at Ham's
Arbor CARTELF number eight six six five nine six five
three nine six. That's eight six six five nine six
five three nine six. You mentioned that that tree you
were working on yesterday, that the homeowners associations. Let's talk
a little bit about working with them. I know there
can be some complexities there, and developing a good relationship

(09:05):
with those associations is very important, but let's talk about
doing work with them and on homes in those in
those areas that are covered by home art associations.

Speaker 2 (09:14):
Yeah, you know, we have dedicated office staff and so
for you know, this type of client, uh, you know,
there's somebody that they can talk to at our organization.
A lot of tree companies, you know, it's it's the
guy running the show, right and and so the phone
doesn't get answered during the day. We have you know,

(09:36):
we have totally systematized like that, so we have someone
to field these these calls. And then oftentimes there's there's
you know, annual maintenance that has to be done, and
they have a dependable crew that does that. We just
finished up, in fact, our crew where this tree fell.
They drove off that site at three point thirty. They

(09:57):
were they were like there, not at this particular tree,
but in that in that vicinity. And and then we
were able to you know, get right back there and
take care of them, and and and so that for
the these consistent annual things. A lot of times, you know,
there's budgetary concerns and they want to schedule something in

(10:20):
the following calendar year. You know, we work all winter long,
so we can accommodate. Hey, they want to get into
next year. Old January February is next year, you know,
so let's let's write it up now and we can
we can be there to serve you. And I just
looked at a big one that had a bunch of
common areas that were basically on the right of ways

(10:41):
on on a pretty busy road in Madison, and and
they need those areas taken care of. And you know,
so we can that. That's some nice, you know, calendar
work that you can schedule in. And even shrub pouring.
I know, our brists don't really get excited about shrub crooning.

(11:02):
But it is what it is, and and they're under
a lot of trees, and so we we but we
take pride in doing that work as well, and and
we try to do it properly and write and some
shrubs you share, some you don't, but you know in
this case they were talking about some shrubs just got

(11:22):
hacked off that it probably shouldn't have been hacked off,
you know, And so they have somebody with an agricultural
eye and training to be looking at these little decision
making things. I mean, it only takes a moment too
to wreck something.

Speaker 1 (11:40):
That's yeah, that's and that you know, you thought, you
talk about that, you think about you know, the obviously
the experience and talk about the proper technique and of
course being able to identify and know exactly how to
properly care for trees shrubs, and you know you work
with a master arborist and working with the team at
Ham's Arborcare. It's a great day with you got that
homeowners association, it's got your own property. Maybe you haven't

(12:03):
had it checked out. You think, okay, everything's going real well.
As illustrated by an earlier part of our conversation, you
never really know until you know, so you definitely want
to have your trees inspected. Hams Barborcare, the Kevin and
the team love to do it for you. I'll can
just pick up phone game a call this morning eight
six six five nine six five three nine six. That's
eight six six five nine six five three nine six

(12:24):
telephone number and more information available to you at Hamsarborcare
dot com. That's h A m Msarborcare dot com. Kevin,
it's always great catching up. You enjoy this great Dan.
We'll do it all again real soon.

Speaker 2 (12:35):
Thank you, Sean.

Speaker 1 (12:36):
Take Care news comes your way now here on thirteen
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