June 2, 2023 • 19 mins
Today on this part of the show, Moote is panicking about the half marathon, we highlight jelly roll's new album, the craziest customer complaints and an upside down pizza
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Episode Transcript
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(00:00):
We're having a great Friday morning.It's mood Kimmy. Notice you're on George's
(00:03):
number one for New Country ninety fourpoint nine lable. For some reason,
four day weeks feel like they takesix days to get through, don't they.
Yes, n I don't know it'sFriday, said, really, yeah,
that's true. You gave me inon vacations. You're like, I
don't know, man, I justshow up here and I even know what
day it was all week. That'sgreat. All right, on the show
today, I'll tell you why I'mabout to have a panic attack, or
(00:25):
at least a week for now you'llsee me in full panic mode. Uh.
Seven thirty we got Brooks and Donetickets. That show is next Thursday
at Gas South Arena UM. Theneight ten we got Hearty tickets for the
Georgia Rodeo. It's also National DonutDay. Here's what we want to do
this morning. I want to sendsomeone some Dunkin donuts and coffee. So
hit that free iHeart app hold thattalk back down, tell us what you
(00:47):
do all the folks around you.In an hour from now, we're gonna
grab somebody and we are gonna sendyour workplace some donuts toffee on us and
you courtesy if you all right?Next week one week from today. Uh,
the Hotland and a Half Marathon isSunday the eleventh. But next week,
next Friday is going to be reallyreal for me. I rode fifty
(01:07):
miles on exercise bike yesterday, justtrying to like switch it up a little
bit. Yeah, oh yeah,fifty miles about you're looking slimmer, I
can tell I better. Geez yep, I rode fifty miles a day because
you gotta switch up the training becauseI don't want I've been getting a hurt
because I keep hurting my ankle becauseI have so much scar tissue from playing
basketball my whole life. And soI gotta be careful because thirteen point one
(01:30):
miles with Gracie from Dawsonville High School. Um, she's a sophomore there.
She has scrubal policy. She's gonnabe in a wheelchair. And I know
I can. I know my determinationwill get me through. It's just how
much pain I'm gonna be in,especially Oh, I'm gonna need a wheelchair
as well to leave the race course. Strangely, I'm not as concerned about
the pain in your ankle as Iam the painting your nipples because I know,
(01:53):
oh no, it's not. Ithappens. They have things for it.
Because I was just saying, takecare of it, my staper rash
stuff. I'm gonna lose those suckersup somewhere. If you've ever seen someone
running a race and you see thebloody nipples through their shirt, it is
nightmare feeling. Well, it's anamazing cause. We are so excited for
you to do it and excited tosupport you in it as well. The
(02:14):
hut A Half Marathon. It's abenefits camp Dream which does development disabilities and
physical disability camps, and also theKyle Peasy Foundation that works with athletes in
wheelchairs to help them. They're supplyingthe wheelchairs. So all right, next
Friday, Panic attack, full on, let's go. Good luck man,
thanks for listening to move Kimmy andOtis in the morning. I love your
(02:34):
guys show Stacy, You're amazing.Thank you. Hey, let's go ninety
four point nine The Bull twenty fourpoint nine, The Bull. I'm Brian
moot. It is National donut Day. Here's what we want to do.
We want to send you some dunkindonuts here on Kimmy and Otis, so
go hit that free iHeart app,hold that microphone down on the bullets called
the talk Back, tell us aboutyour work, the folks that you work
(02:54):
with, and we at six fortyfive will send your someone's it's not everybody.
I only got a bunch of somany doughnuts. We'll send somebody donuts
and coffee on us today. Andum I'll tell you about this drink of
the summer in just a minute.But first, just another reason I love
the Braves. Churst Park has someof the best hot dog prices in the
(03:16):
country. It looks like it's afourth from the bottom with three ninety nine
and if you want to compare thatto the Orioles that have eight dollars and
twenty five cents for a hot dog. Hot dog right Otis as the end
game host for the Braves. Andby the way, when you see Otis
at a game, hashtag find BravesOtis take a picture from eating a hot
dog. It would be great.What's the best food right now? Hot
(03:37):
dogs are great? Three the overheador the profit margin, and that the
Braves have like a burger with wafflebun. That's the jam. Yeah,
that is the problem. That soundsincredible. I've not tasty, but I've
smelled it walking by. Sometimes yousee something and smelling it's so good.
You keep yourself you refuse to eatit. Right, it looks like it's
like a heart attack on a play. That's gonna set my life back.
(04:00):
Oh good, it's gonna hurt mento be addicted to that. I can't
be. I also have an updateon one of the amazing dogs from Pause
Atlanta. It's actually Sparky who cameby the studio a few months ago.
He had to have one of hislegs amputated because of cancer, but he's
doing great, is cancer free nowand is looking for his home. He
absolutely loves people. He's just asenergetic as he was before. He loves
(04:23):
to be a snuggle buddy, andhe'd make an amazing family dog. So
if you're looking to add you cango to ninety f nine The Bull dot
com slash Kimmy's Critters. He's upthere. The thing about when when a
dog has a leg amputated, ittheir their gait or cadence becomes so like
happy. Yeah, and they andtheir ears flop. Yeah, they look
so happy like they're a little pogostThey they're a good example for us to
(04:46):
be to persevere and dogs are alwaysjust happy to be here. And this
year's drink of the Summer is evidentlya wine float, which I've never heard
of. Um cream in it.Yes, it's a glass of wine with
a scoop of ice cream dropped intoit and summer seeing you can also add
a little bit of like a spritzeror something. Um and so I guess
(05:08):
it's an alcoholic group your floats.How are we going to figure this out
for the end of the show.I don't know. I mean, we're
gonna have to do it right wineyour store right now, We're gonna have
to do here at the works.It's like, literally got down the blind.
Let's get ninety. We're trying winefloats. Not our fault. We
have to its research exactly. MoveKimmy and otis your new Bull morning show.
(05:29):
Thank you for all you doing themorning so I listen to you guys
every morning on my way to world. Thank you guys so much. I
love ninety four point nine The Bull. Ninety four point nine The Bull.
Hope you're having a great Friday morning. It's moot Kimmy and Otis. We
have an iHeart talk back. It'son our free I heeart app. Go
ahead and hit that anytimes on microphone, anytime you got something on your mind.
Anything we're talking about on the show. A couple days ago, we're
talking about redneck di I y wins. Yeah, and the Melissa from Dalton
(05:54):
left this on our talk back.Yeah, I'm redneck Toma. My wish
you'll offer was coming off and don'ta whacking keep an owner was a type
clip in it and tied about sixmonths. Six months. That's impressive,
honestly, press here. Oh itdidn't sound good, but it worked.
We had a truck that the motorsbroke on the winch wipper, so we
(06:15):
had utill. We tied bailing twinearound both of them that came around through
the window and if you wanted toclear the windshield you had to kind of
like do like like pull the stringsback and forth. Yeah, just to
clear HI. Clearly, you didn'tuse them effectively, but if you got
too much dirt on the windshield youcould spray it down and like keep the
bailing police and some kind It isalso National Donut Day still got some time
(06:38):
left. Six forty five. Thismorning, we're gonna randomly draw and send
some donuts a coffee to an officerjob site. So on that iHeart talk
back, tell us who you are, who you work with, and let's
get y'all somebody some donuts and somecoffee for your Friday. Ninety four point
nine The Bulls speaking of all timefavorites, Brooks and Done playing next Thursday,
Gas Out Rena. We got ticketsfor you to that at seven thirty
(06:59):
this morning. It moot Kimmy andotis. Every night at eleven o'clock you
can hear the brand new country musicon Kimmy's New and Notable. And on
Friday, we'd like to highlight somebody. And there's a brand new album out
today. We've all been waiting forit. Jelly Roll has dropped his first
debut country album called Wits at Chapel, and there's so many good songs on
it. We've been playing neat.A favor of that song is just so,
I mean, it'll get stuck inyour head, the one with Lady
(07:20):
Wilson to Save Me Right that aswell. But there's another one on there
that has a Georgia tie. Hedid a collaboration with Brantley Gilbert called behind
Bars. It was a cheeky referenceto alcohol. Behind Bars there so good.
(07:46):
I don't really have you seen theHulu documentary. If you haven't,
it's really cool. It shows aJelly Rolls evolution over this last year,
going from playing thousand percent shows toselling out Bridgestone Arena Nashville, but also
his evolution from hip hop and AnnieR Nashville, I grow up on the
South Side to now being in countrymusic. It's just kind of that evolution,
how natural it was for him growingup around country music. It's really
(08:07):
cool. And the connection he haswith people that love him, with being
in jail, having addiction issues,coming from families with addiction, all those
things are really really incredible, especiallybecause now he's on the cover of Billboard
as one of the country power players. So really excited for him. Story
of redemption for sure and Jelly rolland you've seen the pictures. They've filmed
a video for it with Brantley andJelly where they're behind bars, they're in
(08:28):
jail, and they just kept teasingthat something big was coming. George's number
one for New Country ninety four pointnine the Bullets National Donut Day. We
want to send somebody some coffee andsome donuts from Duncan, So make sure
you get that free iHeartRadio app.Hold that talk back down and tell us
the folks you work with. You'reon your way in job site, office
wherever, and coming up here atsix forty five, We're gonna randomly draw
(08:50):
or we're gonna send him to youright there at the work site. Good
day for donuts Friday, for sure. Speaking of work sites, So six
fifty five, I think we mayhave someone waiting to tell us the greatest
customer service complaint story of all timeinvolving pizza. We put this question on
Facebook yesterday. What are the weirdestcustomer service interactions you ever had? And
(09:11):
what brought it up is we sawthis article. People are like irately complaining
in droves that they can't open craftsingles you know sheese, Yeah. They
say it's so hard to get thatone wrapper off. You need to change
this craft. Who has time tocomplain about some I don't find that particularly
hard, but I do know children'stoys come in the craziest things, like
I remember trying to get a Barbieout of the box was like impossible.
(09:33):
If so, your kids can't getthem out of this toy? Yeah is
Brian. By the way, ifyou ever struggled with Craft Singles after a
few drinks, you'll totally get thosepeople who were complaining about them. Melanie
Whitfield said she works at a cardealership and they had to tell a customer
they wouldn't be open until Monday.The customer showed up before like as they
(09:54):
were leaving with a baseball bat chasingthe manager. Not a way to get
a car, No, I don'tthink. Miranda Sheridan had a man throw
a plunger at her um at aningles at which she was a cashier because
she politely reminded him that he wasin the express lane with an overflowing card
(10:15):
of stuff is better than the sourcream? I guess wow, okay brand
uh. Lorie Freeze was a tellerum and at a check in the cash
place and had somebody come in andask her if they could fax money to
Mars. He was dressed in camouflagecarrying a huge duffle bag. She said
(10:37):
they had security walking out. Yeah. Sure. And finally, this one's
just great sense of humor. RichardLackman was a shoe salesman and had a
woman who had a prosthetic come into try on shoes. He didn't know
that until she clicked it loose andand like handed her his entire leg.
She asked her half off his shoestoo. You should get a discount from
(10:58):
the sense of humor. Just holdthis just hopped off. I guess if
you work in customer service, youwork in retail, you work in any
kind of food serving, you knowsituation. What's the worst complaint you've ever
gotten from a customer? What isthe dumbest thing they've complained about? Woman
in the pizza service. I've beenin that industry as well. You'll never
(11:20):
believe. It's just mind blowing whatthe customer was complaining about. Oh angry,
and I'm like, what happened?You know? Six fifty five your
New Bull Morning Show. Y'all area blast and love to King Mood,
Kimmy and otis ninety four point nineThe Bull, It's Moot, Kimmy in
otis with you. Georgie's number onefrom New Country, ninety four point nine.
The Bull It's called Ask the show. We are here for you.
(11:41):
I you've got a question for us. We got Maria from Lawrenceville, and
this one is just about can somebodyplease beat you in terms of, uh,
we'll just say just a dumb customercomplaint. Yeah, I don't know
if they can. Um. SoI work at a restaurant. It's a
tiny restaurant and we sort of pizzaand this lady came in. She ordered
take out and it was like fine, and then I gave her the box
(12:05):
and two minutes later she comes likestorming back, so angry, and I'm
like what happened, you know,and she's like I can't believe you think
it's acceptable to serve me dough AndI'm like what. And so she opens
the pizza box and I realized sheflipped it upside down. It's like a
(12:26):
Frisbee of trust. Yeah, Ijust dope, I mean yeah, And
so I'm like sorry, man,like actually like, oh, I think
I think you might have flipped it. And that made her really mad or
she's really stupid, and she waslike, that's not true. I didn't
do that. You're trying to scamme, and I was just like,
ye, yes, I'm definitely tryingto scam you. Over yeah, like
how much money are you really goingto scam off? Exactly? Also,
(12:50):
you can see the boxes upside down. That's right far with this whole thing.
It's like, did you think likethe lid, like the fold end
part is supposed to be on thebottom, right, I mean that?
Or she is genuinely the dumbest personI ever met. It's not terrible too,
because in theory it's a customer,so you really have to be like,
oh, that's no problem. Ithappens all the time. Go back
(13:11):
here. No one ever has broughtthis back like this. You're an idiot.
Appreciate you calling it four or fourseven four one h ninety four nine.
Dumbest customer complaint where you work?We want to hear it now.
We're having a great Friday morning.We are commercial free right now, so
don't go anywhere. It's moved.Kimmy and otis here at ninety four point
nine. The bull happen Friday.So the worst customer complaints you've ever either
(13:35):
received or had to make for somethingridiculous four or four seven four one ninety
four nine. I'm otis Patty andKatweeda. You caught about the worst customer
complaint. Well, yeah, actuallyI made the worst. Oh no,
okay, I kind of love thisthough. This is a safe place for
you to complain. I went throughthe drives through. I don't think it
(13:56):
was the worst. It was reallyon their part. I went through the
drive through at Wendy for I wasbringing surprising my husband with lunch, and
there was no burger on the burger. No, okay, you're in the
right for that. I just gottwo buns. Yeah it was bread with
all the tappings, but no actualmeat. You know how they do,
(14:16):
like the burger places will do theprotein burger, which just let us and
meet you got the carb burger?Yeah, yeah, that's right. Ninety
four point nine The Bullets. MootKimmy at Ota seven thirty, got your
Brooks and done tickets for you.They're playing Gas South Areena next Thursday.
I'm Brian Moot. I am veryuncomfortable complaining about anything. I would send
(14:39):
you a sternly worded email, butI probably wouldn't have a face to face
interaction. See, you've never hadany kind of customer complaint. No,
but I get very anxious with mywife. Does I leave? I physically
leave the room. That's strong.I'm otis. Have you guys worked in
customer service, because I definitely have. It's sprint. One was in college
and people would come in and screamat me, why why is my bill
(15:00):
cut off? Why did my phonenot work? And I'm like, well,
you didn't pay your bill. Ohyeah, that's how that works,
like the cars out of gas man. Hey, my name is Otis.
Good morning, William and Athens.Your dumbest customer complaint involved family drama.
Well, I worked for a bigbox reteller. I'm one of the managers,
and I was called over to I'lllisten to the customer complaining. So
(15:22):
a gentleman standing behind the woman andas I'm you know, reassuring the customer
that that's not the way we docustomer service. They walked off and the
husband listen to me, he goes, don't worry. She doesn't listen to
her mama at home either. WhenI realized she was complaining about her own
daughter. Oh, so the daughterwas working at your place of business and
the mom and dad came in andshe was upset about it all the way.
(15:45):
I guess she was treading more waitingon her mother. I didn't want
her falling. Just say what thedaughter said about her mama when you know
I confronted her about her customer service. Every customer is important, including her
mother. It's such a funny,like small town kind of thing where it's
like, I'm not I'm not helpingher. Why that's my aunt in no
(16:07):
way not doing it. Don't bringyour family drama out in public media and
shopping. Thank you, Thank you. Thanks William ninety four point nine the
bullets Moot, Kimmy and otis.We are commercial free right now, so
don't go anywhere. It is NationalDonut Day. So this morning we had
the idea to come in here andsend donuts and coffee to somebody from Duncan.
(16:29):
So we opened up the talk backon that free iHeart app and then
we spun our wheel in here andwe found Kate who is a nurse at
north Side Hospital in Forsyth and they'reon College Department. We're gonna give her
a call right now. Good morning, it's this Kate from north Side Hospital.
Hey, Kate is Moot, Kimmyand otis on the bull How are
(16:49):
you fantastic? We appreciate you andwhat you do up at the north Side
Forsyth Oncology Center. I want tosend you guys some donuts a coffee for
that look Coffee Donuts Day. Hey, we're so excited. Everyone's going to
be so it's so so excited.Thank y'all so much. Y'all that work
in healthcare are incredible, incredible people, and you deserve it. All right,
(17:11):
thank y'all. We can't give youa physical hug right now because it's
a long drive, but we cansend you coffee and donuts. Well,
Happy Nationale Donuts Day. Thanks.Happy Friday ninety four point nine. The
ball Rachel Alexa answers your questions nowwith mood killing and ODIs. It's advice
with an attitude. Let's do thisevery Monday, Wednesday, Friday seven twenty
(17:33):
five. We ask our a littledinged up smart speaker your questions because you
got a little more attitude than theaverage smart speaker. John and Loganville asks
Alexa, what do you think aboutgoing to court? Going to court is
like going to the adult principal's office. It is the worst. I am
not sure what happened, but itseems like every court just decided that they
don't ever need to put any effortinto the design or vibe of the building.
(17:56):
How about throwing some comfy chairs,mood lighting, and maybe some old
school hits playing over the speaker.Softly, let the people about to go
to jail take a little power napto Kenny g while other cases are going
on. Right, come on,doesn't have to be so bad so depressing.
Yeah, I've got to go tocourt next Tuesday. Shop too.
(18:18):
Maggie and Alice asks Alexa, whyis my husband so against paying someone to
do yard work? This question isas old as time and it revolves around
male stubbornness. For some reason,men take it as an offense to their
manliness to pay someone else to handletheir yard. Instead, they'd rather put
it off for way too long andthen hurt their backs struggling with a weed
(18:40):
whacker. Do your husband a favorand pay someone. When he is gone,
he will act like it's no bigdeal and he would have done it,
but secretly he will be grateful.Right ever, see that guy just
struggling with an old rusty No,this is literally the fight my parents have
because my dad had a heart attacklast year, so he's not supposed to
be mowing the lawn, which meansthat my mom and him are supposed to
(19:00):
do it together, and my Mom'slike, just pay somebody to come and
do this. Just at that point, you really should. You can't let
the grass beat you. No,No, Lillian Duluthe. Why do people
leave you on red and not replywhen you text them? People leave you
on read because they are monsters.Seriously, it's a weird flex to let
you know that saw what you saidbut are choosing not to reply to it.
(19:23):
Such a terrible mind game that leavesthe other person and text limbo for
hours guilty. The monster is theperson that created a situation on your phone
where somebody knows when you monster.The monsters the one who turns it on
aka Brian. I don't have mynot I don't I don't need you to
know when I read it because Idon't need to respond to media. I
(19:44):
kind of like it. Deep downinside. You question yourself about whether or
not what you texted me was worthmy time When I don't reply back for hours
We're having a great Friday morning.It's mood Kimmy. Notice you're on George's
(00:03):
number one for New Country ninety fourpoint nine lable. For some reason,
four day weeks feel like they takesix days to get through, don't they.
Yes, n I don't know it'sFriday, said, really, yeah,
that's true. You gave me inon vacations. You're like, I
don't know, man, I justshow up here and I even know what
day it was all week. That'sgreat. All right, on the show
today, I'll tell you why I'mabout to have a panic attack, or
(00:25):
at least a week for now you'llsee me in full panic mode. Uh.
Seven thirty we got Brooks and Donetickets. That show is next Thursday
at Gas South Arena UM. Theneight ten we got Hearty tickets for the
Georgia Rodeo. It's also National DonutDay. Here's what we want to do
this morning. I want to sendsomeone some Dunkin donuts and coffee. So
hit that free iHeart app hold thattalk back down, tell us what you
(00:47):
do all the folks around you.In an hour from now, we're gonna
grab somebody and we are gonna sendyour workplace some donuts toffee on us and
you courtesy if you all right?Next week one week from today. Uh,
the Hotland and a Half Marathon isSunday the eleventh. But next week,
next Friday is going to be reallyreal for me. I rode fifty
(01:07):
miles on exercise bike yesterday, justtrying to like switch it up a little
bit. Yeah, oh yeah,fifty miles about you're looking slimmer, I
can tell I better. Geez yep, I rode fifty miles a day because
you gotta switch up the training becauseI don't want I've been getting a hurt
because I keep hurting my ankle becauseI have so much scar tissue from playing
basketball my whole life. And soI gotta be careful because thirteen point one
(01:30):
miles with Gracie from Dawsonville High School. Um, she's a sophomore there.
She has scrubal policy. She's gonnabe in a wheelchair. And I know
I can. I know my determinationwill get me through. It's just how
much pain I'm gonna be in,especially Oh, I'm gonna need a wheelchair
as well to leave the race course. Strangely, I'm not as concerned about
the pain in your ankle as Iam the painting your nipples because I know,
(01:53):
oh no, it's not. Ithappens. They have things for it.
Because I was just saying, takecare of it, my staper rash
stuff. I'm gonna lose those suckersup somewhere. If you've ever seen someone
running a race and you see thebloody nipples through their shirt, it is
nightmare feeling. Well, it's anamazing cause. We are so excited for
you to do it and excited tosupport you in it as well. The
(02:14):
hut A Half Marathon. It's abenefits camp Dream which does development disabilities and
physical disability camps, and also theKyle Peasy Foundation that works with athletes in
wheelchairs to help them. They're supplyingthe wheelchairs. So all right, next
Friday, Panic attack, full on, let's go. Good luck man,
thanks for listening to move Kimmy andOtis in the morning. I love your
(02:34):
guys show Stacy, You're amazing.Thank you. Hey, let's go ninety
four point nine The Bull twenty fourpoint nine, The Bull. I'm Brian
moot. It is National donut Day. Here's what we want to do.
We want to send you some dunkindonuts here on Kimmy and Otis, so
go hit that free iHeart app,hold that microphone down on the bullets called
the talk Back, tell us aboutyour work, the folks that you work
(02:54):
with, and we at six fortyfive will send your someone's it's not everybody.
I only got a bunch of somany doughnuts. We'll send somebody donuts
and coffee on us today. Andum I'll tell you about this drink of
the summer in just a minute.But first, just another reason I love
the Braves. Churst Park has someof the best hot dog prices in the
(03:16):
country. It looks like it's afourth from the bottom with three ninety nine
and if you want to compare thatto the Orioles that have eight dollars and
twenty five cents for a hot dog. Hot dog right Otis as the end
game host for the Braves. Andby the way, when you see Otis
at a game, hashtag find BravesOtis take a picture from eating a hot
dog. It would be great.What's the best food right now? Hot
(03:37):
dogs are great? Three the overheador the profit margin, and that the
Braves have like a burger with wafflebun. That's the jam. Yeah,
that is the problem. That soundsincredible. I've not tasty, but I've
smelled it walking by. Sometimes yousee something and smelling it's so good.
You keep yourself you refuse to eatit. Right, it looks like it's
like a heart attack on a play. That's gonna set my life back.
(04:00):
Oh good, it's gonna hurt mento be addicted to that. I can't
be. I also have an updateon one of the amazing dogs from Pause
Atlanta. It's actually Sparky who cameby the studio a few months ago.
He had to have one of hislegs amputated because of cancer, but he's
doing great, is cancer free nowand is looking for his home. He
absolutely loves people. He's just asenergetic as he was before. He loves
(04:23):
to be a snuggle buddy, andhe'd make an amazing family dog. So
if you're looking to add you cango to ninety f nine The Bull dot
com slash Kimmy's Critters. He's upthere. The thing about when when a
dog has a leg amputated, ittheir their gait or cadence becomes so like
happy. Yeah, and they andtheir ears flop. Yeah, they look
so happy like they're a little pogostThey they're a good example for us to
(04:46):
be to persevere and dogs are alwaysjust happy to be here. And this
year's drink of the Summer is evidentlya wine float, which I've never heard
of. Um cream in it.Yes, it's a glass of wine with
a scoop of ice cream dropped intoit and summer seeing you can also add
a little bit of like a spritzeror something. Um and so I guess
(05:08):
it's an alcoholic group your floats.How are we going to figure this out
for the end of the show.I don't know. I mean, we're
gonna have to do it right wineyour store right now, We're gonna have
to do here at the works.It's like, literally got down the blind.
Let's get ninety. We're trying winefloats. Not our fault. We
have to its research exactly. MoveKimmy and otis your new Bull morning show.
(05:29):
Thank you for all you doing themorning so I listen to you guys
every morning on my way to world. Thank you guys so much. I
love ninety four point nine The Bull. Ninety four point nine The Bull.
Hope you're having a great Friday morning. It's moot Kimmy and Otis. We
have an iHeart talk back. It'son our free I heeart app. Go
ahead and hit that anytimes on microphone, anytime you got something on your mind.
Anything we're talking about on the show. A couple days ago, we're
talking about redneck di I y wins. Yeah, and the Melissa from Dalton
(05:54):
left this on our talk back.Yeah, I'm redneck Toma. My wish
you'll offer was coming off and don'ta whacking keep an owner was a type
clip in it and tied about sixmonths. Six months. That's impressive,
honestly, press here. Oh itdidn't sound good, but it worked.
We had a truck that the motorsbroke on the winch wipper, so we
(06:15):
had utill. We tied bailing twinearound both of them that came around through
the window and if you wanted toclear the windshield you had to kind of
like do like like pull the stringsback and forth. Yeah, just to
clear HI. Clearly, you didn'tuse them effectively, but if you got
too much dirt on the windshield youcould spray it down and like keep the
bailing police and some kind It isalso National Donut Day still got some time
(06:38):
left. Six forty five. Thismorning, we're gonna randomly draw and send
some donuts a coffee to an officerjob site. So on that iHeart talk
back, tell us who you are, who you work with, and let's
get y'all somebody some donuts and somecoffee for your Friday. Ninety four point
nine The Bulls speaking of all timefavorites, Brooks and Done playing next Thursday,
Gas Out Rena. We got ticketsfor you to that at seven thirty
(06:59):
this morning. It moot Kimmy andotis. Every night at eleven o'clock you
can hear the brand new country musicon Kimmy's New and Notable. And on
Friday, we'd like to highlight somebody. And there's a brand new album out
today. We've all been waiting forit. Jelly Roll has dropped his first
debut country album called Wits at Chapel, and there's so many good songs on
it. We've been playing neat.A favor of that song is just so,
I mean, it'll get stuck inyour head, the one with Lady
(07:20):
Wilson to Save Me Right that aswell. But there's another one on there
that has a Georgia tie. Hedid a collaboration with Brantley Gilbert called behind
Bars. It was a cheeky referenceto alcohol. Behind Bars there so good.
(07:46):
I don't really have you seen theHulu documentary. If you haven't,
it's really cool. It shows aJelly Rolls evolution over this last year,
going from playing thousand percent shows toselling out Bridgestone Arena Nashville, but also
his evolution from hip hop and AnnieR Nashville, I grow up on the
South Side to now being in countrymusic. It's just kind of that evolution,
how natural it was for him growingup around country music. It's really
(08:07):
cool. And the connection he haswith people that love him, with being
in jail, having addiction issues,coming from families with addiction, all those
things are really really incredible, especiallybecause now he's on the cover of Billboard
as one of the country power players. So really excited for him. Story
of redemption for sure and Jelly rolland you've seen the pictures. They've filmed
a video for it with Brantley andJelly where they're behind bars, they're in
(08:28):
jail, and they just kept teasingthat something big was coming. George's number
one for New Country ninety four pointnine the Bullets National Donut Day. We
want to send somebody some coffee andsome donuts from Duncan, So make sure
you get that free iHeartRadio app.Hold that talk back down and tell us
the folks you work with. You'reon your way in job site, office
wherever, and coming up here atsix forty five, We're gonna randomly draw
(08:50):
or we're gonna send him to youright there at the work site. Good
day for donuts Friday, for sure. Speaking of work sites, So six
fifty five, I think we mayhave someone waiting to tell us the greatest
customer service complaint story of all timeinvolving pizza. We put this question on
Facebook yesterday. What are the weirdestcustomer service interactions you ever had? And
(09:11):
what brought it up is we sawthis article. People are like irately complaining
in droves that they can't open craftsingles you know sheese, Yeah. They
say it's so hard to get thatone wrapper off. You need to change
this craft. Who has time tocomplain about some I don't find that particularly
hard, but I do know children'stoys come in the craziest things, like
I remember trying to get a Barbieout of the box was like impossible.
(09:33):
If so, your kids can't getthem out of this toy? Yeah is
Brian. By the way, ifyou ever struggled with Craft Singles after a
few drinks, you'll totally get thosepeople who were complaining about them. Melanie
Whitfield said she works at a cardealership and they had to tell a customer
they wouldn't be open until Monday.The customer showed up before like as they
(09:54):
were leaving with a baseball bat chasingthe manager. Not a way to get
a car, No, I don'tthink. Miranda Sheridan had a man throw
a plunger at her um at aningles at which she was a cashier because
she politely reminded him that he wasin the express lane with an overflowing card
(10:15):
of stuff is better than the sourcream? I guess wow, okay brand
uh. Lorie Freeze was a tellerum and at a check in the cash
place and had somebody come in andask her if they could fax money to
Mars. He was dressed in camouflagecarrying a huge duffle bag. She said
(10:37):
they had security walking out. Yeah. Sure. And finally, this one's
just great sense of humor. RichardLackman was a shoe salesman and had a
woman who had a prosthetic come into try on shoes. He didn't know
that until she clicked it loose andand like handed her his entire leg.
She asked her half off his shoestoo. You should get a discount from
(10:58):
the sense of humor. Just holdthis just hopped off. I guess if
you work in customer service, youwork in retail, you work in any
kind of food serving, you knowsituation. What's the worst complaint you've ever
gotten from a customer? What isthe dumbest thing they've complained about? Woman
in the pizza service. I've beenin that industry as well. You'll never
(11:20):
believe. It's just mind blowing whatthe customer was complaining about. Oh angry,
and I'm like, what happened?You know? Six fifty five your
New Bull Morning Show. Y'all area blast and love to King Mood,
Kimmy and otis ninety four point nineThe Bull, It's Moot, Kimmy in
otis with you. Georgie's number onefrom New Country, ninety four point nine.
The Bull It's called Ask the show. We are here for you.
(11:41):
I you've got a question for us. We got Maria from Lawrenceville, and
this one is just about can somebodyplease beat you in terms of, uh,
we'll just say just a dumb customercomplaint. Yeah, I don't know
if they can. Um. SoI work at a restaurant. It's a
tiny restaurant and we sort of pizzaand this lady came in. She ordered
take out and it was like fine, and then I gave her the box
(12:05):
and two minutes later she comes likestorming back, so angry, and I'm
like what happened, you know,and she's like I can't believe you think
it's acceptable to serve me dough AndI'm like what. And so she opens
the pizza box and I realized sheflipped it upside down. It's like a
(12:26):
Frisbee of trust. Yeah, Ijust dope, I mean yeah, And
so I'm like sorry, man,like actually like, oh, I think
I think you might have flipped it. And that made her really mad or
she's really stupid, and she waslike, that's not true. I didn't
do that. You're trying to scamme, and I was just like,
ye, yes, I'm definitely tryingto scam you. Over yeah, like
how much money are you really goingto scam off? Exactly? Also,
(12:50):
you can see the boxes upside down. That's right far with this whole thing.
It's like, did you think likethe lid, like the fold end
part is supposed to be on thebottom, right, I mean that?
Or she is genuinely the dumbest personI ever met. It's not terrible too,
because in theory it's a customer,so you really have to be like,
oh, that's no problem. Ithappens all the time. Go back
(13:11):
here. No one ever has broughtthis back like this. You're an idiot.
Appreciate you calling it four or fourseven four one h ninety four nine.
Dumbest customer complaint where you work?We want to hear it now.
We're having a great Friday morning.We are commercial free right now, so
don't go anywhere. It's moved.Kimmy and otis here at ninety four point
nine. The bull happen Friday.So the worst customer complaints you've ever either
(13:35):
received or had to make for somethingridiculous four or four seven four one ninety
four nine. I'm otis Patty andKatweeda. You caught about the worst customer
complaint. Well, yeah, actuallyI made the worst. Oh no,
okay, I kind of love thisthough. This is a safe place for
you to complain. I went throughthe drives through. I don't think it
(13:56):
was the worst. It was reallyon their part. I went through the
drive through at Wendy for I wasbringing surprising my husband with lunch, and
there was no burger on the burger. No, okay, you're in the
right for that. I just gottwo buns. Yeah it was bread with
all the tappings, but no actualmeat. You know how they do,
(14:16):
like the burger places will do theprotein burger, which just let us and
meet you got the carb burger?Yeah, yeah, that's right. Ninety
four point nine The Bullets. MootKimmy at Ota seven thirty, got your
Brooks and done tickets for you.They're playing Gas South Areena next Thursday.
I'm Brian Moot. I am veryuncomfortable complaining about anything. I would send
(14:39):
you a sternly worded email, butI probably wouldn't have a face to face
interaction. See, you've never hadany kind of customer complaint. No,
but I get very anxious with mywife. Does I leave? I physically
leave the room. That's strong.I'm otis. Have you guys worked in
customer service, because I definitely have. It's sprint. One was in college
and people would come in and screamat me, why why is my bill
(15:00):
cut off? Why did my phonenot work? And I'm like, well,
you didn't pay your bill. Ohyeah, that's how that works,
like the cars out of gas man. Hey, my name is Otis.
Good morning, William and Athens.Your dumbest customer complaint involved family drama.
Well, I worked for a bigbox reteller. I'm one of the managers,
and I was called over to I'lllisten to the customer complaining. So
(15:22):
a gentleman standing behind the woman andas I'm you know, reassuring the customer
that that's not the way we docustomer service. They walked off and the
husband listen to me, he goes, don't worry. She doesn't listen to
her mama at home either. WhenI realized she was complaining about her own
daughter. Oh, so the daughterwas working at your place of business and
the mom and dad came in andshe was upset about it all the way.
(15:45):
I guess she was treading more waitingon her mother. I didn't want
her falling. Just say what thedaughter said about her mama when you know
I confronted her about her customer service. Every customer is important, including her
mother. It's such a funny,like small town kind of thing where it's
like, I'm not I'm not helpingher. Why that's my aunt in no
(16:07):
way not doing it. Don't bringyour family drama out in public media and
shopping. Thank you, Thank you. Thanks William ninety four point nine the
bullets Moot, Kimmy and otis.We are commercial free right now, so
don't go anywhere. It is NationalDonut Day. So this morning we had
the idea to come in here andsend donuts and coffee to somebody from Duncan.
(16:29):
So we opened up the talk backon that free iHeart app and then
we spun our wheel in here andwe found Kate who is a nurse at
north Side Hospital in Forsyth and they'reon College Department. We're gonna give her
a call right now. Good morning, it's this Kate from north Side Hospital.
Hey, Kate is Moot, Kimmyand otis on the bull How are
(16:49):
you fantastic? We appreciate you andwhat you do up at the north Side
Forsyth Oncology Center. I want tosend you guys some donuts a coffee for
that look Coffee Donuts Day. Hey, we're so excited. Everyone's going to
be so it's so so excited.Thank y'all so much. Y'all that work
in healthcare are incredible, incredible people, and you deserve it. All right,
(17:11):
thank y'all. We can't give youa physical hug right now because it's
a long drive, but we cansend you coffee and donuts. Well,
Happy Nationale Donuts Day. Thanks.Happy Friday ninety four point nine. The
ball Rachel Alexa answers your questions nowwith mood killing and ODIs. It's advice
with an attitude. Let's do thisevery Monday, Wednesday, Friday seven twenty
(17:33):
five. We ask our a littledinged up smart speaker your questions because you
got a little more attitude than theaverage smart speaker. John and Loganville asks
Alexa, what do you think aboutgoing to court? Going to court is
like going to the adult principal's office. It is the worst. I am
not sure what happened, but itseems like every court just decided that they
don't ever need to put any effortinto the design or vibe of the building.
(17:56):
How about throwing some comfy chairs,mood lighting, and maybe some old
school hits playing over the speaker.Softly, let the people about to go
to jail take a little power napto Kenny g while other cases are going
on. Right, come on,doesn't have to be so bad so depressing.
Yeah, I've got to go tocourt next Tuesday. Shop too.
(18:18):
Maggie and Alice asks Alexa, whyis my husband so against paying someone to
do yard work? This question isas old as time and it revolves around
male stubbornness. For some reason,men take it as an offense to their
manliness to pay someone else to handletheir yard. Instead, they'd rather put
it off for way too long andthen hurt their backs struggling with a weed
(18:40):
whacker. Do your husband a favorand pay someone. When he is gone,
he will act like it's no bigdeal and he would have done it,
but secretly he will be grateful.Right ever, see that guy just
struggling with an old rusty No,this is literally the fight my parents have
because my dad had a heart attacklast year, so he's not supposed to
be mowing the lawn, which meansthat my mom and him are supposed to
(19:00):
do it together, and my Mom'slike, just pay somebody to come and
do this. Just at that point, you really should. You can't let
the grass beat you. No,No, Lillian Duluthe. Why do people
leave you on red and not replywhen you text them? People leave you
on read because they are monsters.Seriously, it's a weird flex to let
you know that saw what you saidbut are choosing not to reply to it.
(19:23):
Such a terrible mind game that leavesthe other person and text limbo for
hours guilty. The monster is theperson that created a situation on your phone
where somebody knows when you monster.The monsters the one who turns it on
aka Brian. I don't have mynot I don't I don't need you to
know when I read it because Idon't need to respond to media. I
(19:44):
kind of like it. Deep downinside. You question yourself about whether or
not what you texted me was worthmy time When I don't reply back for hours
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