November 13, 2025 • 30 mins
The Ronald McDonald House Charities (RMHC) of Pittsburgh and Morgantown, Inc. provides a way for families to stay close to their children receiving medical care, and is committed to helping the families lead happier, healthier and more productive lives. https://rmhcpgh-mgtn.org/
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Episode Transcript
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Speaker 1 (00:04):
And welcome in. This is a public affairs program shedding
the light on the interest, issues and concerns of the
greater Pittsburgh area. Good morning, everybody. My name is Johnny Hertwell,
I'm your host. My guest this morning is Eleanor Reegal
of the Ronald McDonald House Charities of Pittsburgh and Morgantown.
Good to see you again.
Speaker 2 (00:19):
Good to see you, Johnny.
Speaker 1 (00:21):
I gotta tell you. I gotta tell you and I
kind of mentioned the last time, and this is even
more so now. Somehow, some way, you look younger every
time you come to the radio station. How do you
do that?
Speaker 2 (00:33):
I really don't know, but thank you for you.
Speaker 1 (00:36):
Know, usually you know what you're you're in the business of.
You know. Uh, it's it's can be long hours and
long days and long weeks, and it can be a
very exhausting kind of position, and somehow you look younger
doing it. How do you do that? You know what?
Speaker 2 (00:55):
I am really fortunate to work with a wonderful team.
They make it easy when it is long days, and
I have a wonderful support system at home.
Speaker 1 (01:05):
That's awesome. Okay, Ronal McDonald House. Now I think I
think we need to explain what the Ronal McDonald House
is because I think a lot of people assume that
you're part of the McDonald's Corporation, which they're partners. You
guys work with McDonald's organizations and a lot of the stores,
(01:27):
but that's not exactly what you do. So kind of
explain what the Ronal McDonald House of Pittsburgh and Morgantown
is all about.
Speaker 2 (01:34):
Sure, it started in nineteen seventy nine locally, and it's
a place where families to stay while they're seeking medical
care for their children in the communities of Pittsburgh and Morgantown.
So when you come to a city and most of
our families are living within the country and outside, so
(01:54):
we serve both national and international families.
Speaker 1 (01:57):
Because we got a lot of families coming into the
Greater Pittsburgh area.
Speaker 2 (02:01):
We are very fortunate to have the medical care the
expertise here locally, so we see a lot of families
from a distance, so coming to the cities, it's important
to have a place to really land and rest because
their journey can be difficult. So the houses provide a
great opportunity for that to happen, providing a community where
(02:23):
they are supported not only by the charity but one another.
And I always value those conversations with the families, knowing
that we're taking care of their daily essentials, but other
families are supporting them also.
Speaker 1 (02:39):
So let's say somebody from Peoria, they have a child
who's sick, is maybe going to children's hospital, and they
need a place to stay. And so what's the process
if they're looking for a place to stay and they're
looking for help from Ronald McDonald house, how does that work?
Speaker 2 (02:55):
Sure, so you can go to our website or we
work closely with the social workers of the hospitals and
they are well aware of our support that we provide
the families. So it's a great collaboration.
Speaker 1 (03:07):
And what do they get.
Speaker 2 (03:09):
Oh, well, in Pittsburgh they receive a one bedroom apartment
that has an efficiency kitchen, their own bathroom of course,
a living area. And in Morgantown a beautiful room. Because
we just opened the new Morgantown House probably a month ago.
That's exciting. So the two chapters merged back in twenty eighteen,
(03:32):
the Morgantown House in the Pittsburgh House.
Speaker 1 (03:34):
And because you needed more things to do, well, yeah,
you need more responsibility I got it. I get it.
Speaker 2 (03:40):
Yeah, you know there's a need though, I tell you
I got it. Morgantown, the Children's Hospital there actually built
a self standing children's hospital similar to Pittsburgh, and so
the need was there. They were going to increase their
capacity and so the house needed to increase its capacity.
So we started a journey seven point four million dollars
(04:03):
later for a capital campaign. We have a compece which
is just a walk in the park for allan it's
just pennies. But fortunately the community has come together and
we were able to raise all those dollars, so we're
very grateful for that piece. So now we're serving twenty
seven families there, seventy four in Pittsburgh, so one hundred
(04:24):
and one families every night.
Speaker 1 (04:26):
Right now right this second. Wow, that's amazing. Well, first
of all, it breaks my heart that you know, there's
there's seventy you know, almost one hundred families that need
that kind of service. But that's it's really needed, isn't it.
Speaker 2 (04:40):
It is. There's a lot of sick children, unfortunately, but
the upside is we're there to help.
Speaker 1 (04:46):
Well, speaking of help, tell us the relationship with the
McDonald's corporation. How does that work?
Speaker 2 (04:51):
Sure, it's a very valuable relationship. We have a lot
of McDonald's restaurants within both communities, and so they provide
the donation boxes in the restaurants, which you're probably familiar with,
and all of those dollars and cents do come back
to the local houses. I think that's important. Sometimes people think, oh,
(05:11):
it's going to corporate McDonald's. It is not. It is
coming to help support the families that we support on
a regular basis. In addition to that, they do different campaigns.
This past year they had a shamrock shake campaign and
for every shamrock that was purchased, they donated ten cents.
Let me tell you, our community loves shamrock shakes. We
(05:33):
did really well.
Speaker 1 (05:35):
If the Irish Parade is any indication, yeah, that's right. Okay,
and so but do a lot of people assume that
just the McDonald's corporation just floods you with funds.
Speaker 2 (05:47):
Yes, they do, and they you know, it would be
lovely if that happened. But the partnership is very strong.
But Johnny, you're right. I mean, they're not writing us
a check. But our local owner operators do what they
can both individually and as a group. For example, we
have a dear friend of Gedny Maulkin from the Pittsburgh Penguins.
Speaker 1 (06:10):
Is a rookie. He's a new player, isn't he?
Speaker 2 (06:13):
And you know his number is seventy one. So this
relationship with McDonald's and other partners such as Gino, and
I am a lot of calm Gino by the way,
really so he donates seven hundred and ten dollars for
every point that he scores. Right, not the goals, but
points that he earns. I guess this should right, and
(06:35):
our local co op will match. Oh nice his donation.
So that's another example of how our local owner operators
support our chapter, which is fabulous.
Speaker 1 (06:45):
All right, this is the time of year where you
know that that you that this is this is an
important part of the year for you guys, So tell
us everything we need to know.
Speaker 2 (06:55):
Yes, it is an important part. I think about what
we do annually and I always tell the team let's
stop and reflect about how folks can really support us
and what that means. And so our campaign this year
is really surrounding the words today, tomorrow and together. So
(07:18):
by giving a donation today, you're helping a family both
today and tomorrow so that they can stay together. We
do feel that having a family together during the healing
process makes it so much better. I mean, think about that.
If you're a sick child and you have mom and dad,
(07:39):
and you're sibling with you and maybe grandparents, that's going
to make a huge difference in your healing process. So
we stopped and thought about, you know what, that's what
it's all about today tomorrow, being together.
Speaker 1 (07:54):
Talk a little bit about, you know, the healing process
and the advantage of keeping the family together during that process. Well,
because it has to be. I know that I had
two children go to Children's hospital, and we're just so
fortunate to have a hospital like that in our region.
And I'm so grateful. Now I lived locally, so it
(08:18):
wasn't too difficult for us, however, but if that family
from out of state has to come in and try
to keep that family together, it's difficult.
Speaker 2 (08:29):
It is difficult. But I will share with you a
story of a young lady, her name is Blake, and
we provided them support for the last two and a
half years. They were at the house approximately twenty five
different times. The little one had Leukemiah but I'm here
(08:50):
to tell you not long ago she was able to
ring the bells, Oh good treatment. Yes, and her mom
really took an opportunity to sit down and speak with us,
and in her words, she basically told us what we're
talking about, that our generosity today is more than a gift.
(09:15):
It's a powerful promise that no child or family will
face their medical journey alone. And with everyone's support today,
that makes a difference for the families that we support
each and every day. I think that you know, there's
so many things to be blessed for in this world,
(09:36):
and when you have a sick child, I think that
comes to the forefront because you realize, Wow, you know,
I know, I'm thankful and I'm grateful, but I think
sometimes we forget because we're human, and that just happens,
right until something major occurs in your life that makes
you slow down and think, wow, like this has changed
(10:01):
us forever. It has changed Blake forever and her mom
and being part of that, Johnny, to make that difference
when they're going through something so difficult is fulfilling. And
I know every day that myself and the team goes home,
we know we have impacted someone on some level, and
(10:23):
for that I am extremely grateful.
Speaker 1 (10:27):
So you're you have close to one hundred rooms. You're
seventy four here in Pittsburgh and twenty five in Morgantown,
and so you're impacting almost one hundred families on a
daily basis. Yes, I'm sure you hear some heartbreaking news
from time to time, but I'm sure you've heard some
amazing stories at how your organization has helped them through
(10:52):
that healing process.
Speaker 2 (10:53):
Yes, you're right, not all outcomes are positive, but that's
part of life and we all know that, right, and
it can be very difficult, and not only for the families,
of course, but for the team. You know, if somebody's
staying with us for a long period of time, like
Blake's family two and a half years, that's a long
(11:14):
time to be visiting, coming and going and knowing that
we were able to provide them with a community that
they felt comfortable in. There was comfort there, and so
it goes beyond just the mission for the team that
provides it. Blake's mom made many references to the community
(11:35):
within the houses and knowing that when she came back
she could go in the kitchen and have a cup
of coffee and know that you know, Miss Smith might
be in there and they can have a dialogue. No
matter if the diagnoses are the same or not, they're
still there with a sick child and they understand each
other and what they're going through. And I think, you know,
(11:58):
that's a really positive aspect that goes way beyond our
mission of providing a place for them to stay, way
beyond the rippling effect. Every time I think about it
is just astonishing.
Speaker 1 (12:10):
We're talking with Eleanor regal Well the Ironal McDonald House
Charities of Pittsburgh and Morgantown. All right, Eleanor, you've already
pulled my heart strings, so let me ask you. How
can our community help you in your organization?
Speaker 2 (12:23):
Oh there's so many ways, so I will tell you,
especially at this time of year when it's getting cold,
no one really wants to go out, right, So we
have a very robust meal program, so you can come
and make a meal for the families. And if that's
a little too daunting because we have so many families,
sure you can arrange to have a meal catered. We
work with a lot of different restaurants in the community,
(12:44):
so we're giving back to them. And helping their businesses,
but ultimately we're helping to nourish our families, and so
that's a huge way of giving back.
Speaker 1 (12:53):
Do you have a large kitchen area a dining room?
Speaker 2 (12:57):
So we do. We do in Pittsburgh on the top floor.
And it's a double kitchen, so has two stoves, two refrigerators,
two sinks, like you know, just think, just double everything.
Speaker 1 (13:08):
Because trying to accommodate seventy four different families. Yes, yes,
so there is there a lot of activity all day long.
Speaker 2 (13:16):
I love it, Yes, and especially when we have groups
in to come in and make a meal. We also
have a piano in the living room, so if we're fortunate,
we can have a piano being played. The kitchen is
you know, hopping with folks making meals. Sometimes we have
groups that come in and make cookies. So the house
just smells fantastic.
Speaker 1 (13:36):
All right, I didn't forget my question. How can we
help you now? Making preparing a meal for some of
the families in Pittsburgh or Morgantown is one name? Some
some more.
Speaker 2 (13:48):
Oh, yes, so we have a wish list. Oh okay,
so I always like to think about it from this perspective.
We all have houses or we have an apartment or whatever.
You know, you have a household, and so what you
need in your household, we need in our house. So
paper products, cleaning products, and those are all those items
are listed on our website on the wish list, and
(14:09):
we have set it up so that you can order
it and have it delivered. So if you're not able
to make it to come to deliver it yourself or
go shopping, you can do everything online and so it's
very convenient to help the families that are staying with us.
Speaker 1 (14:24):
Are there items that we need to stay away from
as far as sending them? Is there any restrictions or
you just want or do you primarily want people to
go to the website and order those particular items.
Speaker 2 (14:35):
Yeah, that's the best I think, because we actually evaluate
that on a regular basis. So you know, there's times
where we need pillows, and then there's times we don't
need pillows because we have wonderful donors that provided us
with pillows. So we update the wish list constantly. So
that's a great.
Speaker 1 (14:50):
Resource for So you need bedding as well.
Speaker 2 (14:52):
Yes, yes, we have queen size beds.
Speaker 1 (14:55):
All right, a lot of them. Yes, Yes, we do
do you accommodate because you you have one child in
the hospital, there may be another child in the family.
Do you have something that keeps them occupied as well?
Speaker 2 (15:06):
We do. We have a teen lounge for the teenagers.
We have a little play area for the little ones
with dress up closet. We had a little one not
long ago. He loved the Superman outfit and he was
flying around the house constantly and his dad's like, you know,
he's not going to give that up. I'm like, you
know what, that's okay, he can't have it. He's Superman,
(15:28):
so watch out. We also have a room it's called
the Tree Forest, and we work with local community groups,
individuals and they donate items for the Tree Forest and
get you receive a minute magic ticket when you check
into the house, and you're able to go into the
(15:48):
Tree Forest and select an item. And there's everything in there,
from American girl dolls to trucks, to painting kits, to
crochet kits to stuffed animals. Bar's everything you can imagine.
And then throughout their stay, if it's the patient or
their sibling and someone's just not having a great day,
(16:09):
you get another magic ticket. I will say I'm not
allowed to have the magic tickets because I was told
you give out too many.
Speaker 1 (16:16):
Except your heart is too big, Eleanor. And this time
of year, to have a child in a hospital during
the holidays, it's got to be it's got to be
daunting for the family.
Speaker 2 (16:31):
It is. I mean when you sit back and think
about it, not only do you have all the worries
every day, but now you're not home where you're most comfortable, right,
And so we really try to make it special in
the house. So we have many activities. We're going to
have the North Pole, and so we have one room
that's designated for all textiles and it has pgs and
(16:53):
hats and mittens and socks, I mean all those type
of things. The other room is full with toys. These
are all donated, by the way, and so each family
is given two bags and they're huge bags. Fill the
bags with whatever you need. Then we have a third
room set up with volunteers and they wrap everything for
(17:16):
mom and dad and they're given back to mom and dad.
So whatever holiday you might be celebrating, you have special gifts.
So those are other ways that people can give. And
when we opened up the tree force that I just mentioned,
like any other program I think about, you know, what
(17:36):
would be great for the families to help support them
be on our basic needs that or we provide. When
we opened up the toy Forest, I realized how much
more it was than just giving toys out. What ended
up happening was we were contacted by individual children and
their parents that then held a birthday party, and instead
(18:01):
of asking for gifts for themselves, they asked for gifts
for our tree force, and they would bring them in
in little red wagons. Oh oh, I know, it's amazing
and I never thought anything about that. But the place
is magical. Our houses are magical. I truly believe that.
And so having said that, when we do think about programming,
(18:22):
there's always the rippling effect and I never know where
we're going to land. And it's so exciting, all.
Speaker 1 (18:26):
Right, talk about exciting. What what? What are you looking
forward to in the new year?
Speaker 2 (18:33):
Oh my gosh, there's so much to be thankful for
as we're thinking about that in this time of the season.
Speaker 1 (18:40):
And you just opened up, you know, in Morgantown, and
so you know that's one thing that you're getting up
and running. You probably kind of still figuring out how
the how things work, and people need to get used to,
you know, what you're able to provide. Obviously, the rooms
are are filled, so they must they must know that
(19:00):
the word is out.
Speaker 2 (19:01):
Oh, the word's out. And you're right. It's like in
your own house, if you remodel your kitchen or you
move to a new location setting up your kitchen, you're like, oh, okay, that.
Speaker 1 (19:12):
Where's the lights?
Speaker 2 (19:13):
Way right exactly where's utensils? Okay, it's not going to
work there, and we're we got to move the glasses
because they should be over here. So yes, it's growing
pains and it's exciting regardless.
Speaker 1 (19:23):
Sure, because this was a long process, you said twenty eighteen.
Speaker 2 (19:27):
Well, we merged in twenty eighteen, we had to do
some fundraising, feasibility studies, and then we were ready to
launch in twenty twenty, and then we all know what
happened in March of twenty twenty.
Speaker 1 (19:40):
I'm not familiar with anything about that year. I blocked
that year completely from my.
Speaker 2 (19:45):
Mind, and out of true respect, our border directors put
a hold on everything, not knowing what tomorrow really was
going to be like for anyone, we waited an entire
year before we started up again. And then obviously with
everything in the world stopped for so long, there were
(20:07):
chip shortages, there were inventory issues, you know, the cost
of things went up. You know, our project went from
five million to seven point four within a year and
I didn't change anything. So having said that, that was
kind of like, oh, well, we really have to take
(20:28):
a step back. But I'm happy to say we are here.
We have finished the project and the house is beautiful.
Speaker 1 (20:34):
All right, So the Ronald McDonald House in Pittsburgh and Morgantown.
People assume that, you know that McDonald's is just writing
a check, but that's really not the case. But you're
dependent on those those restaurants and that little box that
says Ronald McDonald house. So tell us about the relationship
with the stores.
Speaker 2 (20:52):
Yeah, it's key. You know, they provide probably more than
twenty five It is probably the thirty percent of our budget,
which when you think about it, that's a lot of dollars.
So it's beyond the donation boxes. You know, like anything
else in the world, you have to get up to
speed and change things up, right, So now we're doing
(21:13):
roundup so you don't even have to worry about it
if you have changed, because we're really in a cashless society, right,
and so now you can round up. So when you
go through the drive through, you can tell the McDonald's representative,
I would like to round up for Ronald McDonald house
and they'll do that automatically.
Speaker 1 (21:31):
Wow. Okay, So what's the sixty to seventy percent of
other than what the donation boxes? How do you make
up that? Right?
Speaker 2 (21:40):
So we have wonderful major donors that just write us
a check, which is great. We've have really great relationships.
In addition to that, we write grants so foundations locally.
Another opportunity is we call dafts, which is the donor
advice funds. So if you were fortunate enough to have
investments and you have a donor advised fund, you can
(22:06):
donate to us, which is actually a tax benefit to
an individual. So we have all that information on our website.
Is another way you can give.
Speaker 1 (22:14):
So not only do you have to do that for
one city, now you have two communities. So Eleanor's a
busy lady these days, aren't you?
Speaker 3 (22:22):
We are?
Speaker 2 (22:23):
And then I have to tell you we merged again,
so we are now going to be evaluating a potential
program in Eerie, so the RMHC Eerie chapter merged with us.
Currently there's not a program locally, but they did do
some fundraising and help support that.
Speaker 1 (22:43):
That's part of your organizations it is now. So the
website just keeps growing, y'a.
Speaker 2 (22:49):
I'll be driving up North seventy nine instead of South
on seventy nine. But it's great because you know what,
at the end of the day, I'm thankful to be
involved with an organization that provides so much support to
the to different communities and we're growing the need is there,
(23:10):
and happy that our boarder directors provide that governance and
strategic vision to make it happen for all these children.
Speaker 1 (23:18):
So tell me about your team, starting with the board
and directors and all the way down.
Speaker 2 (23:21):
Yeah, we have a wonderful border directors. It's made up
of individuals who are businessmen and women. We have legal
counsel on our board, we have human resource expertise. We
really think about, Okay, what do we need to run
our business because I look at our charity as a business,
(23:42):
not just as a nonprofit, to make sure that we're
sustaining ourselves for the future, because we are definitely needed.
So they are very strategic in their decision making, and
so we look at all the expertise that we could
possibly need. And I will tell you there is not
a time where I call a board member and ask
(24:02):
a question or ask for a referral that I don't
get help. They are very dedicated individuals. They all have
their own why stories. You know, when folks get involved
in the charity, I often ask well, why, what's your
why story? And everyone has one. You may not realize
it at the time, but everyone has one. I'll tell you.
(24:25):
Consumer Fresh Produce is another donor, and there was a
gentleman who started the program and they donate a case
of fruit every month to every single apartment in Pittsburgh.
Speaker 1 (24:38):
Wow.
Speaker 2 (24:38):
Yes, So this gentleman that he has since retired, but
he would actually put through working with his boss, the
owner of Consumer Fresh Produce. He would put together the
cases of fruit and he would deliver them himself. And
I happened to be at the house the one day
he arrived and I said, you know, I just I'm curious.
(25:00):
What's your why story? He goes, I don't have one,
so I think you do. I said, So how did
this start? Where did this you know idea come from.
He goes, oh, well, my grandson was at Children's Hospital
of Pittsburgh and then it just went on from there.
And I just looked at him after he was done
telling the story of his grandson, told him, you know, Pap,
(25:23):
you really need to give back. You need to do
something with your produce that you know, manage. So he
took you know, He's like, okay, yeah, I should be
doing something. And so that's how this program started and
has been going on for years.
Speaker 1 (25:37):
He was oblivious of his own why story exactly. There's
always going to be an origination of the why exactly.
That is amazing.
Speaker 2 (25:44):
And each of our board members has one. And then
you know, when I'm interviewing folks to be part of
our team, and we have a leadership team of you know,
Amy's or development director, we have two Family services directors,
and we have a finance director Dana and Kara and Deanna,
and that's our core group of leadership. And then we
(26:05):
have staff. Obviously the report to them. When the folks
are hired, we ask why are you coming to RMAHC.
And it's interesting because it's not oh, I need a job.
It's like well, I looked into your mission and I
want to be part of that. It's very heartfelt. So
we're really fortunate to have a great team.
Speaker 1 (26:26):
All right, we're running out of time, and let's make
it perfectly clear what you need from the listeners.
Speaker 2 (26:33):
We need you to really think about a donation this year,
and you can go to our website. And then in
addition to that, we really need you to look at
our wish list items because as we all know, costs
are going up and we want to continue to provide
our mission to the best of our abilities, and so
if anyone has the opportunity to give back, we would
(26:54):
really appreciate it.
Speaker 1 (26:54):
All right, explain the wish list again, yeaw.
Speaker 2 (26:57):
The wish list is basically items that we need in
the house to paper products, cleaning products, betting, laundry detergent.
We have a laundry room that's free to the families.
So thinking about things you might utilize in your own home,
we need in our homes. So it's pretty simplistic but
absolutely necessary.
Speaker 1 (27:17):
And you mentioned the website, and the website is r MHC,
PGH dash MGTN dot org. You're not going to remember that.
Just google Ron McDonald House Charities of Pittsburgh and Morgantown
or something along that. You'll see the main organization website
under that will be your particular website and you can
(27:40):
go there and those items are listed and you can
even order from the website and that goes directly to
the house. Yes, okay, So what else do you need
in twenty twenty six? Do you have any fundraisers coming
up in the new year?
Speaker 2 (27:54):
Yes, we do. We have a big MAC open that's
usually in June, and that's a great opportunity to go
golfing to come next year.
Speaker 1 (28:02):
I do you know what You've intrigued me that I
definitely want to see the house.
Speaker 2 (28:06):
Okay, Oh, I would love to have you come.
Speaker 1 (28:08):
For because I bet that when somebody sees the house,
it makes more sense to them they understand the process
and who is getting who's the recipients of all this. Yes,
and so I definitely let's do that.
Speaker 2 (28:21):
Yeah, I would love to have you come to the house.
That'd be fabulous. And then we have our Red Shoe Ball,
which is always in November, a great opportunity to fill
the room with friends of the house, whether they're new
or they've been with us for a long time supporting.
It's a great opportunity to touch base with them face
to face and really celebrate, celebrate what we do all year.
Speaker 1 (28:41):
Okay, in the last minute, just explain exactly who you
are and what you provide.
Speaker 2 (28:47):
So we are Ronald McDonald House Charities of Pittsburgh and Morgantown,
and we provide a place for families to stay when
they are seeking medical care in the communities of Pittsburgh
and Morgantown.
Speaker 1 (28:56):
And there's a variety of ways that you can help
out a cash doing nation to become one of the sponsors,
or you can help with the wish list, yes, which
everything is available on the website. Just google Ronald McDonald
House Charities of Pittsburgh and Morgantown. Or if you can,
if you're really industrious, write this down r M h
cpgh MGT dot org. That's a lot of letters. I
(29:20):
can barely read it, let alone. Remember how to do that,
Eleanor It's always a pleasure. I love talking about your organization.
I wish you all the best in the new year.
Speaker 2 (29:28):
Thank you so much, Johnny.
Speaker 1 (29:30):
As always, if you have any comments, concerns, or an
idea for a future program, please email us from this
radio station's website. I'm Johnny Hartwell, thank you so much
for listening.
Speaker 3 (29:51):
Hey, life doesn't stop what cancer starts. Some don't make
it to treatment simply because they don't have a ride.
You can change volunteer to with the American Cancer Society
Road to Recovery program. Visit cancer dot org slash drive
to learn more.
And welcome in. This is a public affairs program shedding
the light on the interest, issues and concerns of the
greater Pittsburgh area. Good morning, everybody. My name is Johnny Hertwell,
I'm your host. My guest this morning is Eleanor Reegal
of the Ronald McDonald House Charities of Pittsburgh and Morgantown.
Good to see you again.
Speaker 2 (00:19):
Good to see you, Johnny.
Speaker 1 (00:21):
I gotta tell you. I gotta tell you and I
kind of mentioned the last time, and this is even
more so now. Somehow, some way, you look younger every
time you come to the radio station. How do you
do that?
Speaker 2 (00:33):
I really don't know, but thank you for you.
Speaker 1 (00:36):
Know, usually you know what you're you're in the business of.
You know. Uh, it's it's can be long hours and
long days and long weeks, and it can be a
very exhausting kind of position, and somehow you look younger
doing it. How do you do that? You know what?
Speaker 2 (00:55):
I am really fortunate to work with a wonderful team.
They make it easy when it is long days, and
I have a wonderful support system at home.
Speaker 1 (01:05):
That's awesome. Okay, Ronal McDonald House. Now I think I
think we need to explain what the Ronal McDonald House
is because I think a lot of people assume that
you're part of the McDonald's Corporation, which they're partners. You
guys work with McDonald's organizations and a lot of the stores,
(01:27):
but that's not exactly what you do. So kind of
explain what the Ronal McDonald House of Pittsburgh and Morgantown
is all about.
Speaker 2 (01:34):
Sure, it started in nineteen seventy nine locally, and it's
a place where families to stay while they're seeking medical
care for their children in the communities of Pittsburgh and Morgantown.
So when you come to a city and most of
our families are living within the country and outside, so
(01:54):
we serve both national and international families.
Speaker 1 (01:57):
Because we got a lot of families coming into the
Greater Pittsburgh area.
Speaker 2 (02:01):
We are very fortunate to have the medical care the
expertise here locally, so we see a lot of families
from a distance, so coming to the cities, it's important
to have a place to really land and rest because
their journey can be difficult. So the houses provide a
great opportunity for that to happen, providing a community where
(02:23):
they are supported not only by the charity but one another.
And I always value those conversations with the families, knowing
that we're taking care of their daily essentials, but other
families are supporting them also.
Speaker 1 (02:39):
So let's say somebody from Peoria, they have a child
who's sick, is maybe going to children's hospital, and they
need a place to stay. And so what's the process
if they're looking for a place to stay and they're
looking for help from Ronald McDonald house, how does that work?
Speaker 2 (02:55):
Sure, so you can go to our website or we
work closely with the social workers of the hospitals and
they are well aware of our support that we provide
the families. So it's a great collaboration.
Speaker 1 (03:07):
And what do they get.
Speaker 2 (03:09):
Oh, well, in Pittsburgh they receive a one bedroom apartment
that has an efficiency kitchen, their own bathroom of course,
a living area. And in Morgantown a beautiful room. Because
we just opened the new Morgantown House probably a month ago.
That's exciting. So the two chapters merged back in twenty eighteen,
(03:32):
the Morgantown House in the Pittsburgh House.
Speaker 1 (03:34):
And because you needed more things to do, well, yeah,
you need more responsibility I got it. I get it.
Speaker 2 (03:40):
Yeah, you know there's a need though, I tell you
I got it. Morgantown, the Children's Hospital there actually built
a self standing children's hospital similar to Pittsburgh, and so
the need was there. They were going to increase their
capacity and so the house needed to increase its capacity.
So we started a journey seven point four million dollars
(04:03):
later for a capital campaign. We have a compece which
is just a walk in the park for allan it's
just pennies. But fortunately the community has come together and
we were able to raise all those dollars, so we're
very grateful for that piece. So now we're serving twenty
seven families there, seventy four in Pittsburgh, so one hundred
(04:24):
and one families every night.
Speaker 1 (04:26):
Right now right this second. Wow, that's amazing. Well, first
of all, it breaks my heart that you know, there's
there's seventy you know, almost one hundred families that need
that kind of service. But that's it's really needed, isn't it.
Speaker 2 (04:40):
It is. There's a lot of sick children, unfortunately, but
the upside is we're there to help.
Speaker 1 (04:46):
Well, speaking of help, tell us the relationship with the
McDonald's corporation. How does that work?
Speaker 2 (04:51):
Sure, it's a very valuable relationship. We have a lot
of McDonald's restaurants within both communities, and so they provide
the donation boxes in the restaurants, which you're probably familiar with,
and all of those dollars and cents do come back
to the local houses. I think that's important. Sometimes people think, oh,
(05:11):
it's going to corporate McDonald's. It is not. It is
coming to help support the families that we support on
a regular basis. In addition to that, they do different campaigns.
This past year they had a shamrock shake campaign and
for every shamrock that was purchased, they donated ten cents.
Let me tell you, our community loves shamrock shakes. We
(05:33):
did really well.
Speaker 1 (05:35):
If the Irish Parade is any indication, yeah, that's right. Okay,
and so but do a lot of people assume that
just the McDonald's corporation just floods you with funds.
Speaker 2 (05:47):
Yes, they do, and they you know, it would be
lovely if that happened. But the partnership is very strong.
But Johnny, you're right. I mean, they're not writing us
a check. But our local owner operators do what they
can both individually and as a group. For example, we
have a dear friend of Gedny Maulkin from the Pittsburgh Penguins.
Speaker 1 (06:10):
Is a rookie. He's a new player, isn't he?
Speaker 2 (06:13):
And you know his number is seventy one. So this
relationship with McDonald's and other partners such as Gino, and
I am a lot of calm Gino by the way,
really so he donates seven hundred and ten dollars for
every point that he scores. Right, not the goals, but
points that he earns. I guess this should right, and
(06:35):
our local co op will match. Oh nice his donation.
So that's another example of how our local owner operators
support our chapter, which is fabulous.
Speaker 1 (06:45):
All right, this is the time of year where you
know that that you that this is this is an
important part of the year for you guys, So tell
us everything we need to know.
Speaker 2 (06:55):
Yes, it is an important part. I think about what
we do annually and I always tell the team let's
stop and reflect about how folks can really support us
and what that means. And so our campaign this year
is really surrounding the words today, tomorrow and together. So
(07:18):
by giving a donation today, you're helping a family both
today and tomorrow so that they can stay together. We
do feel that having a family together during the healing
process makes it so much better. I mean, think about that.
If you're a sick child and you have mom and dad,
(07:39):
and you're sibling with you and maybe grandparents, that's going
to make a huge difference in your healing process. So
we stopped and thought about, you know what, that's what
it's all about today tomorrow, being together.
Speaker 1 (07:54):
Talk a little bit about, you know, the healing process
and the advantage of keeping the family together during that process. Well,
because it has to be. I know that I had
two children go to Children's hospital, and we're just so
fortunate to have a hospital like that in our region.
And I'm so grateful. Now I lived locally, so it
(08:18):
wasn't too difficult for us, however, but if that family
from out of state has to come in and try
to keep that family together, it's difficult.
Speaker 2 (08:29):
It is difficult. But I will share with you a
story of a young lady, her name is Blake, and
we provided them support for the last two and a
half years. They were at the house approximately twenty five
different times. The little one had Leukemiah but I'm here
(08:50):
to tell you not long ago she was able to
ring the bells, Oh good treatment. Yes, and her mom
really took an opportunity to sit down and speak with us,
and in her words, she basically told us what we're
talking about, that our generosity today is more than a gift.
(09:15):
It's a powerful promise that no child or family will
face their medical journey alone. And with everyone's support today,
that makes a difference for the families that we support
each and every day. I think that you know, there's
so many things to be blessed for in this world,
(09:36):
and when you have a sick child, I think that
comes to the forefront because you realize, Wow, you know,
I know, I'm thankful and I'm grateful, but I think
sometimes we forget because we're human, and that just happens,
right until something major occurs in your life that makes
you slow down and think, wow, like this has changed
(10:01):
us forever. It has changed Blake forever and her mom
and being part of that, Johnny, to make that difference
when they're going through something so difficult is fulfilling. And
I know every day that myself and the team goes home,
we know we have impacted someone on some level, and
(10:23):
for that I am extremely grateful.
Speaker 1 (10:27):
So you're you have close to one hundred rooms. You're
seventy four here in Pittsburgh and twenty five in Morgantown,
and so you're impacting almost one hundred families on a
daily basis. Yes, I'm sure you hear some heartbreaking news
from time to time, but I'm sure you've heard some
amazing stories at how your organization has helped them through
(10:52):
that healing process.
Speaker 2 (10:53):
Yes, you're right, not all outcomes are positive, but that's
part of life and we all know that, right, and
it can be very difficult, and not only for the families,
of course, but for the team. You know, if somebody's
staying with us for a long period of time, like
Blake's family two and a half years, that's a long
(11:14):
time to be visiting, coming and going and knowing that
we were able to provide them with a community that
they felt comfortable in. There was comfort there, and so
it goes beyond just the mission for the team that
provides it. Blake's mom made many references to the community
(11:35):
within the houses and knowing that when she came back
she could go in the kitchen and have a cup
of coffee and know that you know, Miss Smith might
be in there and they can have a dialogue. No
matter if the diagnoses are the same or not, they're
still there with a sick child and they understand each
other and what they're going through. And I think, you know,
(11:58):
that's a really positive aspect that goes way beyond our
mission of providing a place for them to stay, way
beyond the rippling effect. Every time I think about it
is just astonishing.
Speaker 1 (12:10):
We're talking with Eleanor regal Well the Ironal McDonald House
Charities of Pittsburgh and Morgantown. All right, Eleanor, you've already
pulled my heart strings, so let me ask you. How
can our community help you in your organization?
Speaker 2 (12:23):
Oh there's so many ways, so I will tell you,
especially at this time of year when it's getting cold,
no one really wants to go out, right, So we
have a very robust meal program, so you can come
and make a meal for the families. And if that's
a little too daunting because we have so many families,
sure you can arrange to have a meal catered. We
work with a lot of different restaurants in the community,
(12:44):
so we're giving back to them. And helping their businesses,
but ultimately we're helping to nourish our families, and so
that's a huge way of giving back.
Speaker 1 (12:53):
Do you have a large kitchen area a dining room?
Speaker 2 (12:57):
So we do. We do in Pittsburgh on the top floor.
And it's a double kitchen, so has two stoves, two refrigerators,
two sinks, like you know, just think, just double everything.
Speaker 1 (13:08):
Because trying to accommodate seventy four different families. Yes, yes,
so there is there a lot of activity all day long.
Speaker 2 (13:16):
I love it, Yes, and especially when we have groups
in to come in and make a meal. We also
have a piano in the living room, so if we're fortunate,
we can have a piano being played. The kitchen is
you know, hopping with folks making meals. Sometimes we have
groups that come in and make cookies. So the house
just smells fantastic.
Speaker 1 (13:36):
All right, I didn't forget my question. How can we
help you now? Making preparing a meal for some of
the families in Pittsburgh or Morgantown is one name? Some
some more.
Speaker 2 (13:48):
Oh, yes, so we have a wish list. Oh okay,
so I always like to think about it from this perspective.
We all have houses or we have an apartment or whatever.
You know, you have a household, and so what you
need in your household, we need in our house. So
paper products, cleaning products, and those are all those items
are listed on our website on the wish list, and
(14:09):
we have set it up so that you can order
it and have it delivered. So if you're not able
to make it to come to deliver it yourself or
go shopping, you can do everything online and so it's
very convenient to help the families that are staying with us.
Speaker 1 (14:24):
Are there items that we need to stay away from
as far as sending them? Is there any restrictions or
you just want or do you primarily want people to
go to the website and order those particular items.
Speaker 2 (14:35):
Yeah, that's the best I think, because we actually evaluate
that on a regular basis. So you know, there's times
where we need pillows, and then there's times we don't
need pillows because we have wonderful donors that provided us
with pillows. So we update the wish list constantly. So
that's a great.
Speaker 1 (14:50):
Resource for So you need bedding as well.
Speaker 2 (14:52):
Yes, yes, we have queen size beds.
Speaker 1 (14:55):
All right, a lot of them. Yes, Yes, we do
do you accommodate because you you have one child in
the hospital, there may be another child in the family.
Do you have something that keeps them occupied as well?
Speaker 2 (15:06):
We do. We have a teen lounge for the teenagers.
We have a little play area for the little ones
with dress up closet. We had a little one not
long ago. He loved the Superman outfit and he was
flying around the house constantly and his dad's like, you know,
he's not going to give that up. I'm like, you
know what, that's okay, he can't have it. He's Superman,
(15:28):
so watch out. We also have a room it's called
the Tree Forest, and we work with local community groups,
individuals and they donate items for the Tree Forest and
get you receive a minute magic ticket when you check
into the house, and you're able to go into the
(15:48):
Tree Forest and select an item. And there's everything in there,
from American girl dolls to trucks, to painting kits, to
crochet kits to stuffed animals. Bar's everything you can imagine.
And then throughout their stay, if it's the patient or
their sibling and someone's just not having a great day,
(16:09):
you get another magic ticket. I will say I'm not
allowed to have the magic tickets because I was told
you give out too many.
Speaker 1 (16:16):
Except your heart is too big, Eleanor. And this time
of year, to have a child in a hospital during
the holidays, it's got to be it's got to be
daunting for the family.
Speaker 2 (16:31):
It is. I mean when you sit back and think
about it, not only do you have all the worries
every day, but now you're not home where you're most comfortable, right,
And so we really try to make it special in
the house. So we have many activities. We're going to
have the North Pole, and so we have one room
that's designated for all textiles and it has pgs and
(16:53):
hats and mittens and socks, I mean all those type
of things. The other room is full with toys. These
are all donated, by the way, and so each family
is given two bags and they're huge bags. Fill the
bags with whatever you need. Then we have a third
room set up with volunteers and they wrap everything for
(17:16):
mom and dad and they're given back to mom and dad.
So whatever holiday you might be celebrating, you have special gifts.
So those are other ways that people can give. And
when we opened up the tree force that I just mentioned,
like any other program I think about, you know, what
(17:36):
would be great for the families to help support them
be on our basic needs that or we provide. When
we opened up the toy Forest, I realized how much
more it was than just giving toys out. What ended
up happening was we were contacted by individual children and
their parents that then held a birthday party, and instead
(18:01):
of asking for gifts for themselves, they asked for gifts
for our tree force, and they would bring them in
in little red wagons. Oh oh, I know, it's amazing
and I never thought anything about that. But the place
is magical. Our houses are magical. I truly believe that.
And so having said that, when we do think about programming,
(18:22):
there's always the rippling effect and I never know where
we're going to land. And it's so exciting, all.
Speaker 1 (18:26):
Right, talk about exciting. What what? What are you looking
forward to in the new year?
Speaker 2 (18:33):
Oh my gosh, there's so much to be thankful for
as we're thinking about that in this time of the season.
Speaker 1 (18:40):
And you just opened up, you know, in Morgantown, and
so you know that's one thing that you're getting up
and running. You probably kind of still figuring out how
the how things work, and people need to get used to,
you know, what you're able to provide. Obviously, the rooms
are are filled, so they must they must know that
(19:00):
the word is out.
Speaker 2 (19:01):
Oh, the word's out. And you're right. It's like in
your own house, if you remodel your kitchen or you
move to a new location setting up your kitchen, you're like, oh, okay, that.
Speaker 1 (19:12):
Where's the lights?
Speaker 2 (19:13):
Way right exactly where's utensils? Okay, it's not going to
work there, and we're we got to move the glasses
because they should be over here. So yes, it's growing
pains and it's exciting regardless.
Speaker 1 (19:23):
Sure, because this was a long process, you said twenty eighteen.
Speaker 2 (19:27):
Well, we merged in twenty eighteen, we had to do
some fundraising, feasibility studies, and then we were ready to
launch in twenty twenty, and then we all know what
happened in March of twenty twenty.
Speaker 1 (19:40):
I'm not familiar with anything about that year. I blocked
that year completely from my.
Speaker 2 (19:45):
Mind, and out of true respect, our border directors put
a hold on everything, not knowing what tomorrow really was
going to be like for anyone, we waited an entire
year before we started up again. And then obviously with
everything in the world stopped for so long, there were
(20:07):
chip shortages, there were inventory issues, you know, the cost
of things went up. You know, our project went from
five million to seven point four within a year and
I didn't change anything. So having said that, that was
kind of like, oh, well, we really have to take
(20:28):
a step back. But I'm happy to say we are here.
We have finished the project and the house is beautiful.
Speaker 1 (20:34):
All right, So the Ronald McDonald House in Pittsburgh and Morgantown.
People assume that, you know that McDonald's is just writing
a check, but that's really not the case. But you're
dependent on those those restaurants and that little box that
says Ronald McDonald house. So tell us about the relationship
with the stores.
Speaker 2 (20:52):
Yeah, it's key. You know, they provide probably more than
twenty five It is probably the thirty percent of our budget,
which when you think about it, that's a lot of dollars.
So it's beyond the donation boxes. You know, like anything
else in the world, you have to get up to
speed and change things up, right, So now we're doing
(21:13):
roundup so you don't even have to worry about it
if you have changed, because we're really in a cashless society, right,
and so now you can round up. So when you
go through the drive through, you can tell the McDonald's representative,
I would like to round up for Ronald McDonald house
and they'll do that automatically.
Speaker 1 (21:31):
Wow. Okay, So what's the sixty to seventy percent of
other than what the donation boxes? How do you make
up that? Right?
Speaker 2 (21:40):
So we have wonderful major donors that just write us
a check, which is great. We've have really great relationships.
In addition to that, we write grants so foundations locally.
Another opportunity is we call dafts, which is the donor
advice funds. So if you were fortunate enough to have
investments and you have a donor advised fund, you can
(22:06):
donate to us, which is actually a tax benefit to
an individual. So we have all that information on our website.
Is another way you can give.
Speaker 1 (22:14):
So not only do you have to do that for
one city, now you have two communities. So Eleanor's a
busy lady these days, aren't you?
Speaker 3 (22:22):
We are?
Speaker 2 (22:23):
And then I have to tell you we merged again,
so we are now going to be evaluating a potential
program in Eerie, so the RMHC Eerie chapter merged with us.
Currently there's not a program locally, but they did do
some fundraising and help support that.
Speaker 1 (22:43):
That's part of your organizations it is now. So the
website just keeps growing, y'a.
Speaker 2 (22:49):
I'll be driving up North seventy nine instead of South
on seventy nine. But it's great because you know what,
at the end of the day, I'm thankful to be
involved with an organization that provides so much support to
the to different communities and we're growing the need is there,
(23:10):
and happy that our boarder directors provide that governance and
strategic vision to make it happen for all these children.
Speaker 1 (23:18):
So tell me about your team, starting with the board
and directors and all the way down.
Speaker 2 (23:21):
Yeah, we have a wonderful border directors. It's made up
of individuals who are businessmen and women. We have legal
counsel on our board, we have human resource expertise. We
really think about, Okay, what do we need to run
our business because I look at our charity as a business,
(23:42):
not just as a nonprofit, to make sure that we're
sustaining ourselves for the future, because we are definitely needed.
So they are very strategic in their decision making, and
so we look at all the expertise that we could
possibly need. And I will tell you there is not
a time where I call a board member and ask
(24:02):
a question or ask for a referral that I don't
get help. They are very dedicated individuals. They all have
their own why stories. You know, when folks get involved
in the charity, I often ask well, why, what's your
why story? And everyone has one. You may not realize
it at the time, but everyone has one. I'll tell you.
(24:25):
Consumer Fresh Produce is another donor, and there was a
gentleman who started the program and they donate a case
of fruit every month to every single apartment in Pittsburgh.
Speaker 1 (24:38):
Wow.
Speaker 2 (24:38):
Yes, So this gentleman that he has since retired, but
he would actually put through working with his boss, the
owner of Consumer Fresh Produce. He would put together the
cases of fruit and he would deliver them himself. And
I happened to be at the house the one day
he arrived and I said, you know, I just I'm curious.
(25:00):
What's your why story? He goes, I don't have one,
so I think you do. I said, So how did
this start? Where did this you know idea come from.
He goes, oh, well, my grandson was at Children's Hospital
of Pittsburgh and then it just went on from there.
And I just looked at him after he was done
telling the story of his grandson, told him, you know, Pap,
(25:23):
you really need to give back. You need to do
something with your produce that you know, manage. So he
took you know, He's like, okay, yeah, I should be
doing something. And so that's how this program started and
has been going on for years.
Speaker 1 (25:37):
He was oblivious of his own why story exactly. There's
always going to be an origination of the why exactly.
That is amazing.
Speaker 2 (25:44):
And each of our board members has one. And then
you know, when I'm interviewing folks to be part of
our team, and we have a leadership team of you know,
Amy's or development director, we have two Family services directors,
and we have a finance director Dana and Kara and Deanna,
and that's our core group of leadership. And then we
(26:05):
have staff. Obviously the report to them. When the folks
are hired, we ask why are you coming to RMAHC.
And it's interesting because it's not oh, I need a job.
It's like well, I looked into your mission and I
want to be part of that. It's very heartfelt. So
we're really fortunate to have a great team.
Speaker 1 (26:26):
All right, we're running out of time, and let's make
it perfectly clear what you need from the listeners.
Speaker 2 (26:33):
We need you to really think about a donation this year,
and you can go to our website. And then in
addition to that, we really need you to look at
our wish list items because as we all know, costs
are going up and we want to continue to provide
our mission to the best of our abilities, and so
if anyone has the opportunity to give back, we would
(26:54):
really appreciate it.
Speaker 1 (26:54):
All right, explain the wish list again, yeaw.
Speaker 2 (26:57):
The wish list is basically items that we need in
the house to paper products, cleaning products, betting, laundry detergent.
We have a laundry room that's free to the families.
So thinking about things you might utilize in your own home,
we need in our homes. So it's pretty simplistic but
absolutely necessary.
Speaker 1 (27:17):
And you mentioned the website, and the website is r MHC,
PGH dash MGTN dot org. You're not going to remember that.
Just google Ron McDonald House Charities of Pittsburgh and Morgantown
or something along that. You'll see the main organization website
under that will be your particular website and you can
(27:40):
go there and those items are listed and you can
even order from the website and that goes directly to
the house. Yes, okay, So what else do you need
in twenty twenty six? Do you have any fundraisers coming
up in the new year?
Speaker 2 (27:54):
Yes, we do. We have a big MAC open that's
usually in June, and that's a great opportunity to go
golfing to come next year.
Speaker 1 (28:02):
I do you know what You've intrigued me that I
definitely want to see the house.
Speaker 2 (28:06):
Okay, Oh, I would love to have you come.
Speaker 1 (28:08):
For because I bet that when somebody sees the house,
it makes more sense to them they understand the process
and who is getting who's the recipients of all this. Yes,
and so I definitely let's do that.
Speaker 2 (28:21):
Yeah, I would love to have you come to the house.
That'd be fabulous. And then we have our Red Shoe Ball,
which is always in November, a great opportunity to fill
the room with friends of the house, whether they're new
or they've been with us for a long time supporting.
It's a great opportunity to touch base with them face
to face and really celebrate, celebrate what we do all year.
Speaker 1 (28:41):
Okay, in the last minute, just explain exactly who you
are and what you provide.
Speaker 2 (28:47):
So we are Ronald McDonald House Charities of Pittsburgh and Morgantown,
and we provide a place for families to stay when
they are seeking medical care in the communities of Pittsburgh
and Morgantown.
Speaker 1 (28:56):
And there's a variety of ways that you can help
out a cash doing nation to become one of the sponsors,
or you can help with the wish list, yes, which
everything is available on the website. Just google Ronald McDonald
House Charities of Pittsburgh and Morgantown. Or if you can,
if you're really industrious, write this down r M h
cpgh MGT dot org. That's a lot of letters. I
(29:20):
can barely read it, let alone. Remember how to do that,
Eleanor It's always a pleasure. I love talking about your organization.
I wish you all the best in the new year.
Speaker 2 (29:28):
Thank you so much, Johnny.
Speaker 1 (29:30):
As always, if you have any comments, concerns, or an
idea for a future program, please email us from this
radio station's website. I'm Johnny Hartwell, thank you so much
for listening.
Speaker 3 (29:51):
Hey, life doesn't stop what cancer starts. Some don't make
it to treatment simply because they don't have a ride.
You can change volunteer to with the American Cancer Society
Road to Recovery program. Visit cancer dot org slash drive
to learn more.
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