January 18, 2024 • 31 mins
Joelle is deeply passionate about learning. Joelle believes there is a better way to live than what we're taught. And she is on this planet to bring people together, to get curious about the body and mind, and to explore a better way to live. Joelle is a writer and speaker with 15 years experience of bringing people to their highest potential. And currently working on her first book. Joelle comes alive when leading people to their highest potential. And she's ready to lead your team to theirs. Joelle is a National Certified Counselor (NCC) and she is certified in Integrated Somatic Trauma Therapy, trauma-informed mindfulness, trauma-informed yoga, and psychological first aid.
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Episode Transcript
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(00:20):
Welcome to CEOs. You should know. I'm your host, Mike Howard,
CEO of the Wheeling Area Chamber ofCommerce, and we are pleased to partner
with iHeartRadio Wheeling and presenting this programlocally. CEOs, you should know we
are sponsored by our good friends atWest Banco and appreciate everything they do for
us at the Chamber and for ourOhio Valley community. Our guest today is
(00:42):
none other than Joel Moray, founderand CEO herself of Joel Moray Coaching.
Joel, Welcome to CEOs. Youshould know. Hello, Michael, how
are you today? Well, I'mlovely been looking forward to this. Maybe
we could call it Founders. Youshould know too. We were joking that
what happens if you wake up oneday and someone else was the founder of
your business. That'd be funny,wouldn't it. Well, we have kind
(01:03):
of a demented sense of humor beingand both her brothers, Scott and Dean,
because it's kind of how we roll. Well, welcome. We're looking
forward to hearing your story and talkingto you about what you're doing. We
love our partnership with you. You'vebeen a Chamber ambassador and maybe former board
you've been with the chamber for anumber of years, yes, and now
rocking and rolling doing your own thing. Well let's go back though, Okay,
(01:25):
a little bit. Where'd you growup? Tell us a little bit
about school and fun stuff back inthe in those early years. Yeah,
so I grew up in what isknown locally as y t R. Yorkville,
Ohio, Tiltonsville, Ohio, Rayland. Well, that's right. It
is kind of a trimopolis or something, right, is that a word it
(01:48):
is? Now? Yeah? Yeah, I always say we lived in all
three towns and our phone number neverchanged. That's funny, the same phone
number. So yeah, so Igrew up there. I went to Buckeye
Local High School. Okay, Ididn't know if that well, yeah,
that's the merged high school though,right from my history of that whole area
is not great yet, but I'mworking on it. So that's great.
So what was what was life likein the in the Connor house? I
(02:10):
bet that was fun because we cantalk about this because I know your brothers.
I did not know your your mom. I think I met your dad
once. But yeah, I betthat was a fun growing up experience,
wasn't it? It was loud.It's a good way to I think my
wife's family was like that too,So yeah, good way to describe it.
Yeah it was. It was loud, but in the best ways.
(02:30):
I mean that in the best ways. Loud engaging a lot of energy,
Yeah, a lot of creativity.So where where did you and I work
together for a very brief period oftime, like what twenty years ago?
Yeah, I was. I wasa wee baby bird, just kind of
coming up right out of undergrad school. Actually, I think I was still
in undergraduate school. I think thatI was an intern there. Ye,
(02:51):
it was Mcore Media. We weredoing the WB all that fun stuff.
You know. I had to wearMichigan Frog outfits and granch outfits and those
were the days. So give usa little progression about where you got,
how you got to where you arenow? How much time do we have
on the well you give us cliffnotes version. So I graduated from West
Liberty State College now known as WestLiberty University in the early part of the
(03:15):
two thousand, early two thousands,and from there my first job career out
of college was I worked at Ogilbyas an event planner in the conference services
department and I really enjoyed that.I was there for a few years,
and then an event planning opportunity atat another place became available in Columbus,
(03:37):
Ohio, so I protually relocated toColumbus. I knew that, okay,
yeah, for several years and workedthere doing all sorts of different types of
event planning. Some of it wasnational, so I would travel quite a
bit. I would say that fromage you know, twenty six to twenty
eight, I was on an airplanemore than I wasn't, but in the
best ways. My graduation from highschool present from my mother was a set
(04:01):
of luggage, and it was therewas never been a more appropriate gift.
Ever. It wasn't like, hey, get out, It was like,
you know, she knew what toget you. This is what you need.
Yeah, she knew I was goingsomewhere, so so yeah. So
the lived in Columbus for you know, a few years, and did event
planning and things there, and everytime I came home for the weekend came
back to the valley, it wascalingy. He was pulling me back here
(04:25):
and things were really starting to happen, you know, in the in the
late nineties, Center Market was aplace that you probably didn't want to be
in the daytime or nighttime, andwhat you know. In by by the
point of two thousand and six,seven eight, started seeing things were really
changing and I thought, Hey,this looks like a you know, I
might want to come home. Andso it was around that time that I
(04:48):
saw a job posting for marketing directorfor City of Wheeling, and I thought,
ooh interesting. And one of thethings they sort of required in that
job description was, you know,event planning erience preferred. I thought,
why I got that in speak?I got that one, you know.
And so UH was granted interview withmister Hare and the city manager and at
the time Mayor spar Shane and uhyes, And then I came back to
(05:13):
Wheeling in January two thousand and eight, and I haven't really left. I
haven't really left. And there's beena couple other I think your last employment
from a big employer was AEP.That's right, YEP. So it was
with the city for about four orfive years and then transitioned to red Regional
Economic forgot about that one too,which is of the board sort of a
partner there with the city. Sopartner with us, we love them.
(05:34):
Yes, as we said, itwas a different side of the same coin,
you know, so it was aposition change, but not really in
a sense. And so it waswith the folks that READ for about another
four or five years, and thenbecame the external affairs manager for American Electric
Power servicing the Northern Panhandle, atwhich time I then became a board member
(05:55):
of RED and so I would sayI was READ for twelve years, but
only five of those were paid.Only five paid. Okay, Yeah,
we're talking with Joel Murray, founderand CEO of Joel Moray Coaching, and
that's what came next after ap correct, Okay, making sure I get the
timeline right here, You got it. Tell us about either the waking up
in the middle of the night sweatsor the aha moment that told you this
(06:16):
is what I'm gonna do. Yeah, So a lot of things, a
lot of different factors kind of ledinto this, and not in the least
of which, you know, wasaround the springtime of twenty twenty, you
know, things really started to kindof shift, and back in I think
it was twenty eighteen, I tookco Starters, which is a program that
(06:43):
for those who don't know, it'sa program that is in parts sort of
facilitated in partnership with Wheeling Heritage andRead And I was no longer I was
a board member of RD at thetime, I was no longer employee there,
and I took Coast Starters and Ihad this idea. You know,
I'd been doing sort of group coachingwork for a year or two at that
point, mostly in the space ofthings like yoga and kind of personal development
(07:09):
and mostly women, that kind ofthing, and I thought, you know,
this is something, but I don'tknow how to make it something,
you know, and I need Ineed some help. The I knew the
business model was solid, I justneeded help kind of getting everything to sort
of coalesce, and co Starters reallyprovided that. So I took co Starters
(07:29):
and through that I really owe alot to the two facilitators we had,
which were Zach Abraham and our friendsat Eerie Insurance. Yeah, names just
gave me this terrible anyway, soJohn Billy So. So they were very
helpful and they really really helped formulatethese ideas they had. They had a
(07:53):
lot of ideas kind of in Recharge, it's sort of like a mastermind and
you come in with your sort ofproblem and they give you some solutions.
And through that I started thinking,Okay, now I understand the economics of
this. Now I understand how toactually monetize this so that it is a
business and not just a hobby.If you have a hobby like that,
it's perfectly fine staying a hobby.But anyone who knows anyone in the Connors
(08:13):
family knows that we don't hobby verywell. We we had goals or forget
it right, exactly as my dadalways said, you got to be all
in. You know. My dadwas an all in kind of guy,
and we definitely take after that.So so we so through through that coast
orders, I really was able toget a solid business plan and I started
(08:35):
kind of looking at will people payfor this as individuals or do I stay
in this group coaching model? Andthe group coaching model made sense. On
the individual side, I thought it'dbe great if I could take health insurance
for this. Well, how doyou do that? Well, you become
a therapist, which is what Idid. So went to graduate school.
(08:56):
I went to WVU online in asynchronousprogram and earned a dual master's degree in
clinical rehabilitation in clinical mental health counseling. I wonder if we do sales rehability.
Yeah. I think a lot ofus out there, at least I
know I had peers of my life. I needed some rehabs. Some of
the managers I had sales rehab.That's funny. So that's where we are
now. So I have a dualmaster's degree from WVU. I'm nationally board
(09:18):
start. I watched you walk.You didn't even know I was there.
I didn't know you were there.How about that because my daughter was walking
for her undergrad So yeah, wellsaid I heard a name and look at
my wife. I said, that'sJoelle. Yeah that was me. So
yeah. So so on the individualside, I'm now working as a mental
health counselor here and wheeling in agroup private practice. And but I have
(09:39):
this love for group work, andthat is really what Joel. I'm kind
of the same way with you.You know. I've thought about the coaching,
but I love groups of people.That's just the way I me too.
Community wired me too. I'm wiredfor community. All humans are really
wired for community. But I reallylove community and I love being with people
and bringing other people together so theycan help each other. As well.
(10:01):
So how do these individuals or groupsfind you. Let's make sure we do
that a couple of times here.Yeah. Sure. So on the therapy
side, I work at a placecalled The Process. They can find that
The PROCESSLLC dot com if you're interestedin that sort of thing. But on
the group coaching side, I'm superactive on Instagram, which is at Joel
(10:22):
Murray and my website which is simplyJoelmurray dot com. And they can find
me in either of those places toconnect for the group things. And so
well that was easier than like JaneSmith, wasn't it Not like that name
maybe was taken. Yeah, right, So for groups, I primarily work
with businesses, corporations, nonprofits,those types of things. So this is
(10:43):
the primary program that I have iscalled Workplace Wellness. This is a corporate
wellness program and that's really the mainfocus of that. So this program and
we're going to do a lunch andlearn with you on January thirty first,
So if you're listening to this inFebruary or March, it's already happened and
I'm sure we'll probably do it again. That's a quick, little two hour
kind of thing. What what allprograms do you have? Do you have
(11:07):
monthly year? I mean, howwhat's your setup so far? Yeah?
So, lots of options, thankyou for asking that question. Lots and
lots of options. So we havelunch and learn. As the name implies,
you're gonna eat and we're gonna learn. Yep, You're gonna eat some
food and I'm gonna talk to you. And so the you know, a
lunch and learn can also be doneat breakfast. You know, it could
(11:28):
be a breakfast in whatever. Yeahright, so and so you know,
the group is having a meal andI'm kind of talking about them. It's
sort of lecture style. I'd sayabout eighty percent lecture and about twenty percent
experiential, okay, for the forthe group. I really try to make
all of my talks very immersive andan experience rather than people just sitting and
(11:50):
being talked about. Yeah right,or just here's your lecture for the day.
So we have the lunch and learn, which is you know, anywhere,
you know, sixty to ninety minutes, whatever your organization needs or wants,
and we we'll get into the actualcontent here in a second. Another
option is a half day or afull day workshop. This is fantastic if
your organization has things like your leadershipteam does an annual retreat, or your
(12:13):
board of directors does an annual retreat, or maybe you have maybe you're a
smaller organization and you do a staffretreat. I know it read we always
did a staff retreat every year,and the executive committee of the board always
did a retreat. So so ifyou have something like that, that's where
those half day and full day workshopsreally come in to play there. So
this would be a much deeper diveand a lot more experience. You're gonna
(12:35):
learn a lot more and you're gonnado a lot more. So if someone
from a company hears this, butthey're not the person to make the decision
on this, I'm going to guessgo to the CEO or go to the
HR department is probably your usual endsexactly, Okay, exactly yep. And
so you have HR and the leadershipteam, the C suite, and then
we also have recurring an ongoing program. So this would be for organizations who
(12:58):
are interested in not just that onetime learning experience, but an ongoing support
for your staff and your team whereI come in once a month and work
with your group on an ongoing basisto provide ongoing support. So all of
this is centered on managing our stressand anxiety at work. So if you
(13:18):
are interested in providing some mental healthsupport and some just general support to manage
the stress and the overwhelm and foryour staff, this is a great program
for your workplace wellness. And whatwe see here is these are all evidence
based, clinically informed practices that wedo because I am a clinician. Even
though you're not hiring me as aclinician, I am one. You bring
(13:41):
that in. You bring that inbecause that's my purview, right, It's
what I know. And so sowe talk about how to increase employee retention,
increase productivity, engagement, and happinesswhen people are at work. And
there's some fascinating research out there aboutinvesting in your people in this way,
(14:01):
Yeah, will significantly increase their engagement. You know, Ever since March twelfth,
twenty twenty in, employee engagement hastaken a nose dive as well as
you know, they're overwhelmed, theiryou know, their burnout levels are rapidly
increasing, and so we want totry to prevent absenteeism and increase engagement in
productivity. Excellent. So what Iwant to do now is take a quick
(14:22):
leadership pause or a pause to talkabout leadership for men, and we can
come back to more on the seminarthings if we need to do that.
One of my favorite questions is alwaysasking about influences in your life. And
we talk with people about you know, coaches, teachers, professors, business
mentors, that type of thing.But I know from knowing you and your
(14:45):
brothers that your parents had quite aninfluence on you. Tell us about your
dad. Oh, my dad,what a guy, I tell you.
Thanks for asking about him. Iappreciate that. So my dad was definitely
an out of the box thinker inevery way, the king of the dad
joke. Excuse me, Yeah,he might be on one of my idols.
(15:05):
After I talked to Scott a fewtimes. That's the kind of jokes
I like and tell yeah, yeah, he's the king of the dad joke
for sure. He was an allin kind of guy, as we mentioned
earlier, and he would say,you know, if you're going to do
something, do it all the way, be all in in whatever that means,
and back in. You know,my dad served in the US Navy
during Vietnam and then came out ofthat and had my brother Dean with my
(15:28):
mom, and like every good guyfrom the High Valley, started work at
steel mill. And so he'd soreto the steel mill for about twelve years,
and really he was a writer andthat was calling on him and tugging
at him, and so he quitthe mill to become a full time writer,
and everyone thought he had lost hismind. Who quits the mill to
(15:50):
be an artist? I mean,that just doesn't make any sense, right,
And he did and was award winningand was eminated for a Pulitzer at
one point by the Nutting family.And so what I learned from my dad
was don't be afraid to go afteryour dream even if no one else can
see it, and go all inand lean into your creativity. Don't be
(16:12):
afraid to ask tough questions. Hewas an investigative journalist. Oh yeah.
So I also get my deep,deep love of curiosity from him as well.
That's why I talk about a lotand the sales stuff that I do
is for salespeople, I think themost. And in your profession most professions,
become a great question asker, yes, slash listener yes, as soon
(16:33):
as you asked a question. Theproblem with salespeople, then they want to
talk. No, no, no, you got to shut up and let
people answer your question. Yeah,yeah, so yeah, that's great.
And then we were talking before wehit the record button about your owner operator,
Mom. I'm the owner operator.She was the owner operator of Jackie's
Hair Design in beautiful downtown or Ohio. You know, she was the resident
hairdresser there in your field for many, many many years, a couple decades.
(16:57):
And so I grew up in hersalon, and you know, always
say that my friends and I hadwaxed eyebrows in like the sixth grade because
we grew up in the salon,you know. And and so yeah,
so my mom again, you know, coming from this blue collar town where
everybody, you know, the menworked in the steel mill and the women,
if they worked outside the home,were a nurser, a teacher,
(17:18):
or you know, an admin somewhere. Yeah, and my mom said,
well, I'm not gonna do anyof those things. I'm gonna own my
own business. And my mom wentto cosmetology school while she was in high
school, graduated high school with thisyou know, license and certification, and
was in business for herself for ever. So I'm guessing a little bit of
that entrepreneurial spirit from her, yeah, came over to you. Yeah for
sure. And could she have goneand worked at a big salon or you
(17:41):
know, at the mall or whateverand you know, and had a more
regular income and four onk and allthe things. Yeah, but she said,
why would I do that. I'mwork for myself, work for myself.
Tell us your mom passed away notthat long ago, and as did
your father. You guys had arough couple of years there. Tell us
the story of her funeral. Thatwas fabulous. If you don't mind,
(18:02):
I'd be happy to. So.Yeah, we've unfortunately had two significant uh
losses here in the last couple ofyears, both mom and dad. And
we've been told that the Connors kidsthrow a heck of a funeral, and
I say, I'll take it.So, uh my mom uh would often
talk about uh her her passing,and she would say, you know,
(18:23):
she would was very quirky, andshe had these like amazing one liners and
all these amazing stories, and shewould say, you know, when I'm
when I'm gone, you write thisdown. So when I'm gone, you
guys can tell these stories again.And so she did not want anybody.
She was very clear she did notwant people standing around, you know,
in her words, I don't wantyou stands and over a casket crying.
I want a celebration. I wantto party. And she wanted, you
(18:45):
know, a ticker tape parade featuringmarching bands and fire trucks and and all
kinds of things and uh. Andwe said, well, she's she's not
going to get that, so butwe'll we'll have a good time. So
we were leaving the funeral home forthe last time and about to uh to
do the pre sessional to the cemetery. And this is obviously a big moment's
very somber, and she was shewas beloved, and there were a lot
(19:07):
of people at her funeral. Soso we're outside the the uh, the
funeral home and the you know,my mom. We're placing my mom into
the to the hearse if that's what'sso called that and uh. And so
we're all lined up in our vehiclesand my oldest brother Dean starts going car
to car and said it was July. He says, roll your windows down,
sun roofs open. We're playing CopaCabana. We're giving her her parade,
(19:30):
and we did so. We paradedthrough through the downtown Yorkville, downtown
metropolis, thriving downtown New Yorkville,and we we went by where her where
her uh her beauty salon was andshe called her her salon the shop.
So we drove by the shop anduh or where the shop had been,
and we're waving in that area andwe're singing copa Cabana and we're like pulling
(19:52):
into the cemetery with all this musicplan and I thought, you know,
someone who doesn't know what's going onhere probably think that is the weirdest funeral
I've ever seen. Drive by.Everyone is like dancing behind this this hears
as we're taking her there. Butshe got her parade, and we're really
happy that we gave her that becauseit's all she wanted was for people to
have a good time as they talkedabout her. That's a great story and
I'm really glad you shared with us. What we love to talk about here
(20:12):
on CEOs. You should know isthat personal side of things and how it's
influenced your life. And it soundslike your mom and dad were great influencers.
Who else over the years have youyou seen as a mentor or someone
who really helped you along the way? Yeah, so many people. Definitely.
One of my professors at Wes Libertya great guy by the name of
(20:32):
Chris Lee, and Chris is afantastic guy. He was encouraged us to
think outside the box, go againstthe green, you know, kind of
question things, question the standards orwhatnot. Yeah, question the standards.
And I remember when I was doingmy senior project at West Liberty, Chris
said, if you get arrested inthe process of this project, it's an
(20:55):
automatic a. So just to giveyou a little we didn't get arrested in
the making up of the of thething, but that in your back book.
But but that's the type of thingyou know, he would. And
I think what he really meant bythat was, you know, don't be
so black and white in your thinking. He really encouraged creativity and seeing the
(21:15):
world differently. So that really stuckwith me a lot. Another person who
definitely was it enormous help to meas a guy by the name of Anthony
Salatino known as sal Uh. Hewas very instrumental in getting me to West
Liberty. To begin with, Ihad a tremendous internship when I was an
undergraduate school at MTV Networks and Viacomin New York City. Oh yeah,
(21:38):
And that was from a random chanceencounter meeting someone. They were sitting at
my table where I worked as asa restaurant server, and I told him
I want to work for VH oneone day, and they put their card
on the table and said, well, I'm the creative Services director from TV
Networks. Do you want an internship? And that's a true story. And
to show up, that's a greatJust show you just showed up for work
(22:00):
and this happened. Yeah, showup, places Cameah, just take a
shower and walk outside and things canhappen to you. And that guy's name
is Mark Malabrigo. And to thisday, that was in two thousand and
one when we first met, andMark, to this day and I are
good friends. In fact, he'sbeen willing to visit many times and he's
always an overnight guest in our homewhen he comes here. I mean,
(22:21):
so that relationship has continued and hewas very instrumental. And then more recently
I've been really inspired by female entrepreneursoften been inspired by female entrepreneurs. Laura
mall right here in downtown Wheeling.I've told her this story to her face,
and I'll tell everyone else now too, that when she took over this
this state farm from her dad,I was incredibly impressed by that. She
(22:44):
were the same age and she's just, you know, owning a business in
downtown Wheeling, and I thought,wow, you know, I want to
be like that one day. Andand so that so female business owners in
general, but Laura, that's aspecifically, So that's awesome. Were kidding
around a little bit when you sawone of my little questions on the page
about leadership style, and you're like, I have to think about my style.
(23:06):
Well, from what I can seeand hear, a lot of what
you do is probably leadership by example. Yeah, you're just doing your thing.
Yeah, and people see it andgo, okay, yeah, I
would say that that's probably accurate.You know, lead by example. Put
your money where your mouth is.You know, it's it's you, if
you're It's one thing to sort ofquote tell people what to do. It's
(23:27):
another thing to show them and justuse your actions and not words. Spoiler
alert therapists are not here to tellyou what to do. Everyone wants the
answer, right, Everyone comes inand says, tell me what to do.
It's not really what our role is. However, we can inspire and
guide you so that you're coming upwith some of these your own sort of
answers to these things. Oh yeah, And so I think inspiration inspiring others
(23:52):
to tap into what their true giftsare and lead with their own potential.
So helping others kind of drag theirpotent out of themselves so that they can
lean into it. Yeah. So, through your life, whether it's work,
family, whatever the situation might be, has there been that one thing
where you're like, boy, Idon't know that I ever want to go
through that again, but I learnedsomething from that. I call it the
(24:15):
toughest life lesson or you know,the not the hard knocks that get you.
Has there been anything that's kind ofshaped you like that or just a
combination of them. Oh, Ithink it's certainly been a combination. One
thing would definitely be adoption. Mykids are both adopted, not just my
kids, my and my husband's childrenare adopted. This Yeah, yeah,
So I highly recommend it to anyonewho's interested in doing that. It is
(24:41):
one of those been there, donethat got the T shirt. I don't
know if I'm going to do thatagain. It was an incredibly powerful lesson
in all sorts of things, particularlypatients, humility, and learning to just
observe others as well. That wasreally really powerful. I've never had I
don't have any regrets in my life. I don't ever look back and think
(25:03):
I have I wish this thing hadn'thave happened, because everything that we've been
through, you know, really shapesus. It does very much. You
know, we might look back andsay I wish I would have done things
differently. Always say if I hadmy forty five year old brain in my
twenty five year old body, Iwould have been a millionaire by now.
You know, we often talk mylife and often talk about that. I'd
love to know what I know nowand take it back about twenty five years
(25:23):
with the energy I had then.One thing, That's what I'm saying.
That's exactly what I mean. So, you know, but that's not a
regretful way. That's just you know, hey, we've learned some things and
we've evolved, and so yeah,that's good stuff, all right, So
we're talking with Joel Moray, founderand CEO of Joel Murray Coaching. So
in our last couple of minutes here, let's go back to what it is
(25:45):
you do, why you do it, and appeal either to the business person,
the CEO, the HR, whoever'sout there listening as to how again
you can help them. What aresome of the things that might be triggers
for them to go, Okay,I need to call her or I need
to get on her website. Yeah. So we are seeing an incredible increase
(26:06):
in increase in employee absenteeism. Yeah, and that was funny when you sent
me the information to do the adfor that. That kind of caught me.
Yeah, I guess I could seethat. Especially if you're working from
home, it's a little more easyto be absent too. Yeah, but
that's an interesting angle here. Sopeople are missing work, calling off work,
taking taking their PTO days, ortaking their sick days for mental health.
(26:33):
For I'm exhausted, I just can'ttoday. I'm just done right,
And I almost kind of felt thatway this morning when I look up after
the business after hours. Yeah.Yeah, well it's definitely casual Friday.
I'm gonna go casual. Yeah,I can see. I mean I have
felt that way myself. You know, this week in particular, it's been
this is our full first full weekof us have worked December fifteen, you
(26:55):
know, and if you throw Thanksgivingin there and it's like yeah, yeah,
yeah, so it's you know,this this week has been a lot,
I think a lot for everyone.So, you know, people are
missing work because they're exhausted mentally,physically exhausted, and when they're at work,
they're a little less engaged than maybethey once were. They are a
little less enthusiastic about signing up forprojects that may used to really light them
(27:21):
up and now they do it,but they're like, uh okay, you
know, sort of not really allin. You know, they're doing the
work, but it's just not tothe level that it once was or that
it could be. So a littlebit of productivity, you know, is
down. Creativity is down, andengagement is down. And so we're having
a workplace wellness program where people arespecifically talking about how stress, anxiety,
(27:45):
overwhelm, and burnout are truly affectingpeople. That engages us to normalize the
conversation. Number one, and you'regoing to get very specific tools to help
you and your team deal with it. So we're never gonna be able to
take away those stress you know,We're not gonna be able to take away
the fact that you have an angrycustomer. We're never gonna be able to
take away the fact that there's asupply chain issue. You know, we
(28:07):
can't change certain things. So wesow what is then the solution. Well,
a solution isn't just quitting your job. The solution isn't just you know,
calling off every Friday because you're exhausted. The solution is, let's get
some tools in place so that we'rebetter able to process, manage, and
understand actually what is happening, youknow. And so that's what workplace Boness
is all about. It's interesting becauseone of my favorite books by Jeffrey Gettemer
(28:30):
isn't even one of his sales books. It's his leadership book, and in
that book he talks about resiliency,and his thing is it's not anything about
the angry customer or the boss ofwhat happens to you. It's all about
your resiliency and how you're going toreact to it. And it sounds to
me that's where you're coming in.Exactly. These things aren't just going to
(28:52):
go away. It's how do wedeal with them, how do we react
to him, and how do weput place things in place so that when
they keep coming up, we're gonnahave a We're gonna have a plan.
Yeah, exactly, exactly. Soif you're you know, if your people
are clearly you know, stressed,overwhelmed, et cetera, if your engagement
is to employee engagement is down,if you've noticed creativity is down, that
(29:14):
sort of thing, or if employeesare just going you know, they're not
complaining about their job, they're juststressed. You know, this is the
program that you want to help them. And if you're seeing or hear seeing
like we're on TV, if you'rehearing this before January thirty first, we
are partnering with Joel for workplace Wellnessat the Chamber on January thirty first.
You can find that at Wheeling Chamberdot com. Come check out what she
has to say. I'm sure they'regoing to get a good snapshot of your
(29:37):
program that day. Yeah, theywill. It'll be an interactive there will
be audience participation, it'll be engagingone of my core values for myself personally
and for the business is humor.So you're gonna have a lot of that.
And we try to take this reallyheavy topic. This sometimes can be
super complex and difficult to understand,and we're going to deliver it to you
in a way that you're gonna understandvery easily. Going to get very specific
(30:00):
tools to help with your employee retention, engagement, productivity, happiness. Do
you want you employees to be happy? Can tell them one more time how
to get a hold of you.Yep, you can get me at Joelmurray
dot com if I'm me on Instagram, LinkedIn, Facebook, all the places,
and I'd love to engage with youand talk about I'd like to learn
more about everyone's business. Yeah,and so that we can learn specifically what
(30:22):
your specific pain points are. Andthen we'll tailor right and I'm gonna spell
that out from j O E LL E and you correct me if I
miss you up here O R AY Joe L. Moray correct, Okay,
good And then again January thirty,first, you'll be with us at
the waterfront for the Wheeling Area Chamberof Commerce Lunch and learn, and we
(30:44):
just appreciate you coming in, spendinga little time with us and telling this
your story. Well, I appreciatebeing invited in here, and it's always
fun to hang out with you inthe morning. Yeah. Well, and
you know, I'm thinking you mightactually have another thing on the side,
as you can help people plan theirfunerals. Now, do you have a
da I event planning? Back?Round? Up's right, we may be
on to something here. We didthe same thing from my wife ten years
ago. I mean it was acelebration of life. Yeah. Man,
(31:07):
that's so much different than most mostfunerals, it is. Yeah, thank
you for coming in. You've beenlistening to CEOs you should know again our
guest has been Joel Murray, founderand CEO of Joel Murray Coaching and CEOs
you should Know here on iHeartRadio andthe Wheeling Area Chamber of Commerce is brought
to you in part by our goodfriends at West Banco and we will see
(31:29):
you next time on CEOs you shouldknow
Welcome to CEOs. You should know. I'm your host, Mike Howard,
CEO of the Wheeling Area Chamber ofCommerce, and we are pleased to partner
with iHeartRadio Wheeling and presenting this programlocally. CEOs, you should know we
are sponsored by our good friends atWest Banco and appreciate everything they do for
us at the Chamber and for ourOhio Valley community. Our guest today is
(00:42):
none other than Joel Moray, founderand CEO herself of Joel Moray Coaching.
Joel, Welcome to CEOs. Youshould know. Hello, Michael, how
are you today? Well, I'mlovely been looking forward to this. Maybe
we could call it Founders. Youshould know too. We were joking that
what happens if you wake up oneday and someone else was the founder of
your business. That'd be funny,wouldn't it. Well, we have kind
(01:03):
of a demented sense of humor beingand both her brothers, Scott and Dean,
because it's kind of how we roll. Well, welcome. We're looking
forward to hearing your story and talkingto you about what you're doing. We
love our partnership with you. You'vebeen a Chamber ambassador and maybe former board
you've been with the chamber for anumber of years, yes, and now
rocking and rolling doing your own thing. Well let's go back though, Okay,
(01:25):
a little bit. Where'd you growup? Tell us a little bit
about school and fun stuff back inthe in those early years. Yeah,
so I grew up in what isknown locally as y t R. Yorkville,
Ohio, Tiltonsville, Ohio, Rayland. Well, that's right. It
is kind of a trimopolis or something, right, is that a word it
(01:48):
is? Now? Yeah? Yeah, I always say we lived in all
three towns and our phone number neverchanged. That's funny, the same phone
number. So yeah, so Igrew up there. I went to Buckeye
Local High School. Okay, Ididn't know if that well, yeah,
that's the merged high school though,right from my history of that whole area
is not great yet, but I'mworking on it. So that's great.
So what was what was life likein the in the Connor house? I
(02:10):
bet that was fun because we cantalk about this because I know your brothers.
I did not know your your mom. I think I met your dad
once. But yeah, I betthat was a fun growing up experience,
wasn't it? It was loud.It's a good way to I think my
wife's family was like that too,So yeah, good way to describe it.
Yeah it was. It was loud, but in the best ways.
(02:30):
I mean that in the best ways. Loud engaging a lot of energy,
Yeah, a lot of creativity.So where where did you and I work
together for a very brief period oftime, like what twenty years ago?
Yeah, I was. I wasa wee baby bird, just kind of
coming up right out of undergrad school. Actually, I think I was still
in undergraduate school. I think thatI was an intern there. Ye,
(02:51):
it was Mcore Media. We weredoing the WB all that fun stuff.
You know. I had to wearMichigan Frog outfits and granch outfits and those
were the days. So give usa little progression about where you got,
how you got to where you arenow? How much time do we have
on the well you give us cliffnotes version. So I graduated from West
Liberty State College now known as WestLiberty University in the early part of the
(03:15):
two thousand, early two thousands,and from there my first job career out
of college was I worked at Ogilbyas an event planner in the conference services
department and I really enjoyed that.I was there for a few years,
and then an event planning opportunity atat another place became available in Columbus,
(03:37):
Ohio, so I protually relocated toColumbus. I knew that, okay,
yeah, for several years and workedthere doing all sorts of different types of
event planning. Some of it wasnational, so I would travel quite a
bit. I would say that fromage you know, twenty six to twenty
eight, I was on an airplanemore than I wasn't, but in the
best ways. My graduation from highschool present from my mother was a set
(04:01):
of luggage, and it was therewas never been a more appropriate gift.
Ever. It wasn't like, hey, get out, It was like,
you know, she knew what toget you. This is what you need.
Yeah, she knew I was goingsomewhere, so so yeah. So
the lived in Columbus for you know, a few years, and did event
planning and things there, and everytime I came home for the weekend came
back to the valley, it wascalingy. He was pulling me back here
(04:25):
and things were really starting to happen, you know, in the in the
late nineties, Center Market was aplace that you probably didn't want to be
in the daytime or nighttime, andwhat you know. In by by the
point of two thousand and six,seven eight, started seeing things were really
changing and I thought, Hey,this looks like a you know, I
might want to come home. Andso it was around that time that I
(04:48):
saw a job posting for marketing directorfor City of Wheeling, and I thought,
ooh interesting. And one of thethings they sort of required in that
job description was, you know,event planning erience preferred. I thought,
why I got that in speak?I got that one, you know.
And so UH was granted interview withmister Hare and the city manager and at
the time Mayor spar Shane and uhyes, And then I came back to
(05:13):
Wheeling in January two thousand and eight, and I haven't really left. I
haven't really left. And there's beena couple other I think your last employment
from a big employer was AEP.That's right, YEP. So it was
with the city for about four orfive years and then transitioned to red Regional
Economic forgot about that one too,which is of the board sort of a
partner there with the city. Sopartner with us, we love them.
(05:34):
Yes, as we said, itwas a different side of the same coin,
you know, so it was aposition change, but not really in
a sense. And so it waswith the folks that READ for about another
four or five years, and thenbecame the external affairs manager for American Electric
Power servicing the Northern Panhandle, atwhich time I then became a board member
(05:55):
of RED and so I would sayI was READ for twelve years, but
only five of those were paid.Only five paid. Okay, Yeah,
we're talking with Joel Murray, founderand CEO of Joel Moray Coaching, and
that's what came next after ap correct, Okay, making sure I get the
timeline right here, You got it. Tell us about either the waking up
in the middle of the night sweatsor the aha moment that told you this
(06:16):
is what I'm gonna do. Yeah, So a lot of things, a
lot of different factors kind of ledinto this, and not in the least
of which, you know, wasaround the springtime of twenty twenty, you
know, things really started to kindof shift, and back in I think
it was twenty eighteen, I tookco Starters, which is a program that
(06:43):
for those who don't know, it'sa program that is in parts sort of
facilitated in partnership with Wheeling Heritage andRead And I was no longer I was
a board member of RD at thetime, I was no longer employee there,
and I took Coast Starters and Ihad this idea. You know,
I'd been doing sort of group coachingwork for a year or two at that
point, mostly in the space ofthings like yoga and kind of personal development
(07:09):
and mostly women, that kind ofthing, and I thought, you know,
this is something, but I don'tknow how to make it something,
you know, and I need Ineed some help. The I knew the
business model was solid, I justneeded help kind of getting everything to sort
of coalesce, and co Starters reallyprovided that. So I took co Starters
(07:29):
and through that I really owe alot to the two facilitators we had,
which were Zach Abraham and our friendsat Eerie Insurance. Yeah, names just
gave me this terrible anyway, soJohn Billy So. So they were very
helpful and they really really helped formulatethese ideas they had. They had a
(07:53):
lot of ideas kind of in Recharge, it's sort of like a mastermind and
you come in with your sort ofproblem and they give you some solutions.
And through that I started thinking,Okay, now I understand the economics of
this. Now I understand how toactually monetize this so that it is a
business and not just a hobby.If you have a hobby like that,
it's perfectly fine staying a hobby.But anyone who knows anyone in the Connors
(08:13):
family knows that we don't hobby verywell. We we had goals or forget
it right, exactly as my dadalways said, you got to be all
in. You know. My dadwas an all in kind of guy,
and we definitely take after that.So so we so through through that coast
orders, I really was able toget a solid business plan and I started
(08:35):
kind of looking at will people payfor this as individuals or do I stay
in this group coaching model? Andthe group coaching model made sense. On
the individual side, I thought it'dbe great if I could take health insurance
for this. Well, how doyou do that? Well, you become
a therapist, which is what Idid. So went to graduate school.
(08:56):
I went to WVU online in asynchronousprogram and earned a dual master's degree in
clinical rehabilitation in clinical mental health counseling. I wonder if we do sales rehability.
Yeah. I think a lot ofus out there, at least I
know I had peers of my life. I needed some rehabs. Some of
the managers I had sales rehab.That's funny. So that's where we are
now. So I have a dualmaster's degree from WVU. I'm nationally board
(09:18):
start. I watched you walk.You didn't even know I was there.
I didn't know you were there.How about that because my daughter was walking
for her undergrad So yeah, wellsaid I heard a name and look at
my wife. I said, that'sJoelle. Yeah that was me. So
yeah. So so on the individualside, I'm now working as a mental
health counselor here and wheeling in agroup private practice. And but I have
(09:39):
this love for group work, andthat is really what Joel. I'm kind
of the same way with you.You know. I've thought about the coaching,
but I love groups of people.That's just the way I me too.
Community wired me too. I'm wiredfor community. All humans are really
wired for community. But I reallylove community and I love being with people
and bringing other people together so theycan help each other. As well.
(10:01):
So how do these individuals or groupsfind you. Let's make sure we do
that a couple of times here.Yeah. Sure. So on the therapy
side, I work at a placecalled The Process. They can find that
The PROCESSLLC dot com if you're interestedin that sort of thing. But on
the group coaching side, I'm superactive on Instagram, which is at Joel
(10:22):
Murray and my website which is simplyJoelmurray dot com. And they can find
me in either of those places toconnect for the group things. And so
well that was easier than like JaneSmith, wasn't it Not like that name
maybe was taken. Yeah, right, So for groups, I primarily work
with businesses, corporations, nonprofits,those types of things. So this is
(10:43):
the primary program that I have iscalled Workplace Wellness. This is a corporate
wellness program and that's really the mainfocus of that. So this program and
we're going to do a lunch andlearn with you on January thirty first,
So if you're listening to this inFebruary or March, it's already happened and
I'm sure we'll probably do it again. That's a quick, little two hour
kind of thing. What what allprograms do you have? Do you have
(11:07):
monthly year? I mean, howwhat's your setup so far? Yeah?
So, lots of options, thankyou for asking that question. Lots and
lots of options. So we havelunch and learn. As the name implies,
you're gonna eat and we're gonna learn. Yep, You're gonna eat some
food and I'm gonna talk to you. And so the you know, a
lunch and learn can also be doneat breakfast. You know, it could
(11:28):
be a breakfast in whatever. Yeahright, so and so you know,
the group is having a meal andI'm kind of talking about them. It's
sort of lecture style. I'd sayabout eighty percent lecture and about twenty percent
experiential, okay, for the forthe group. I really try to make
all of my talks very immersive andan experience rather than people just sitting and
(11:50):
being talked about. Yeah right,or just here's your lecture for the day.
So we have the lunch and learn, which is you know, anywhere,
you know, sixty to ninety minutes, whatever your organization needs or wants,
and we we'll get into the actualcontent here in a second. Another
option is a half day or afull day workshop. This is fantastic if
your organization has things like your leadershipteam does an annual retreat, or your
(12:13):
board of directors does an annual retreat, or maybe you have maybe you're a
smaller organization and you do a staffretreat. I know it read we always
did a staff retreat every year,and the executive committee of the board always
did a retreat. So so ifyou have something like that, that's where
those half day and full day workshopsreally come in to play there. So
this would be a much deeper diveand a lot more experience. You're gonna
(12:35):
learn a lot more and you're gonnado a lot more. So if someone
from a company hears this, butthey're not the person to make the decision
on this, I'm going to guessgo to the CEO or go to the
HR department is probably your usual endsexactly, Okay, exactly yep. And
so you have HR and the leadershipteam, the C suite, and then
we also have recurring an ongoing program. So this would be for organizations who
(12:58):
are interested in not just that onetime learning experience, but an ongoing support
for your staff and your team whereI come in once a month and work
with your group on an ongoing basisto provide ongoing support. So all of
this is centered on managing our stressand anxiety at work. So if you
(13:18):
are interested in providing some mental healthsupport and some just general support to manage
the stress and the overwhelm and foryour staff, this is a great program
for your workplace wellness. And whatwe see here is these are all evidence
based, clinically informed practices that wedo because I am a clinician. Even
though you're not hiring me as aclinician, I am one. You bring
(13:41):
that in. You bring that inbecause that's my purview, right, It's
what I know. And so sowe talk about how to increase employee retention,
increase productivity, engagement, and happinesswhen people are at work. And
there's some fascinating research out there aboutinvesting in your people in this way,
(14:01):
Yeah, will significantly increase their engagement. You know, Ever since March twelfth,
twenty twenty in, employee engagement hastaken a nose dive as well as
you know, they're overwhelmed, theiryou know, their burnout levels are rapidly
increasing, and so we want totry to prevent absenteeism and increase engagement in
productivity. Excellent. So what Iwant to do now is take a quick
(14:22):
leadership pause or a pause to talkabout leadership for men, and we can
come back to more on the seminarthings if we need to do that.
One of my favorite questions is alwaysasking about influences in your life. And
we talk with people about you know, coaches, teachers, professors, business
mentors, that type of thing.But I know from knowing you and your
(14:45):
brothers that your parents had quite aninfluence on you. Tell us about your
dad. Oh, my dad,what a guy, I tell you.
Thanks for asking about him. Iappreciate that. So my dad was definitely
an out of the box thinker inevery way, the king of the dad
joke. Excuse me, Yeah,he might be on one of my idols.
(15:05):
After I talked to Scott a fewtimes. That's the kind of jokes
I like and tell yeah, yeah, he's the king of the dad joke
for sure. He was an allin kind of guy, as we mentioned
earlier, and he would say,you know, if you're going to do
something, do it all the way, be all in in whatever that means,
and back in. You know,my dad served in the US Navy
during Vietnam and then came out ofthat and had my brother Dean with my
(15:28):
mom, and like every good guyfrom the High Valley, started work at
steel mill. And so he'd soreto the steel mill for about twelve years,
and really he was a writer andthat was calling on him and tugging
at him, and so he quitthe mill to become a full time writer,
and everyone thought he had lost hismind. Who quits the mill to
(15:50):
be an artist? I mean,that just doesn't make any sense, right,
And he did and was award winningand was eminated for a Pulitzer at
one point by the Nutting family.And so what I learned from my dad
was don't be afraid to go afteryour dream even if no one else can
see it, and go all inand lean into your creativity. Don't be
(16:12):
afraid to ask tough questions. Hewas an investigative journalist. Oh yeah.
So I also get my deep,deep love of curiosity from him as well.
That's why I talk about a lotand the sales stuff that I do
is for salespeople, I think themost. And in your profession most professions,
become a great question asker, yes, slash listener yes, as soon
(16:33):
as you asked a question. Theproblem with salespeople, then they want to
talk. No, no, no, you got to shut up and let
people answer your question. Yeah,yeah, so yeah, that's great.
And then we were talking before wehit the record button about your owner operator,
Mom. I'm the owner operator.She was the owner operator of Jackie's
Hair Design in beautiful downtown or Ohio. You know, she was the resident
hairdresser there in your field for many, many many years, a couple decades.
(16:57):
And so I grew up in hersalon, and you know, always
say that my friends and I hadwaxed eyebrows in like the sixth grade because
we grew up in the salon,you know. And and so yeah,
so my mom again, you know, coming from this blue collar town where
everybody, you know, the menworked in the steel mill and the women,
if they worked outside the home,were a nurser, a teacher,
(17:18):
or you know, an admin somewhere. Yeah, and my mom said,
well, I'm not gonna do anyof those things. I'm gonna own my
own business. And my mom wentto cosmetology school while she was in high
school, graduated high school with thisyou know, license and certification, and
was in business for herself for ever. So I'm guessing a little bit of
that entrepreneurial spirit from her, yeah, came over to you. Yeah for
sure. And could she have goneand worked at a big salon or you
(17:41):
know, at the mall or whateverand you know, and had a more
regular income and four onk and allthe things. Yeah, but she said,
why would I do that. I'mwork for myself, work for myself.
Tell us your mom passed away notthat long ago, and as did
your father. You guys had arough couple of years there. Tell us
the story of her funeral. Thatwas fabulous. If you don't mind,
(18:02):
I'd be happy to. So.Yeah, we've unfortunately had two significant uh
losses here in the last couple ofyears, both mom and dad. And
we've been told that the Connors kidsthrow a heck of a funeral, and
I say, I'll take it.So, uh my mom uh would often
talk about uh her her passing,and she would say, you know,
(18:23):
she would was very quirky, andshe had these like amazing one liners and
all these amazing stories, and shewould say, you know, when I'm
when I'm gone, you write thisdown. So when I'm gone, you
guys can tell these stories again.And so she did not want anybody.
She was very clear she did notwant people standing around, you know,
in her words, I don't wantyou stands and over a casket crying.
I want a celebration. I wantto party. And she wanted, you
(18:45):
know, a ticker tape parade featuringmarching bands and fire trucks and and all
kinds of things and uh. Andwe said, well, she's she's not
going to get that, so butwe'll we'll have a good time. So
we were leaving the funeral home forthe last time and about to uh to
do the pre sessional to the cemetery. And this is obviously a big moment's
very somber, and she was shewas beloved, and there were a lot
(19:07):
of people at her funeral. Soso we're outside the the uh, the
funeral home and the you know,my mom. We're placing my mom into
the to the hearse if that's what'sso called that and uh. And so
we're all lined up in our vehiclesand my oldest brother Dean starts going car
to car and said it was July. He says, roll your windows down,
sun roofs open. We're playing CopaCabana. We're giving her her parade,
(19:30):
and we did so. We paradedthrough through the downtown Yorkville, downtown
metropolis, thriving downtown New Yorkville,and we we went by where her where
her uh her beauty salon was andshe called her her salon the shop.
So we drove by the shop anduh or where the shop had been,
and we're waving in that area andwe're singing copa Cabana and we're like pulling
(19:52):
into the cemetery with all this musicplan and I thought, you know,
someone who doesn't know what's going onhere probably think that is the weirdest funeral
I've ever seen. Drive by.Everyone is like dancing behind this this hears
as we're taking her there. Butshe got her parade, and we're really
happy that we gave her that becauseit's all she wanted was for people to
have a good time as they talkedabout her. That's a great story and
I'm really glad you shared with us. What we love to talk about here
(20:12):
on CEOs. You should know isthat personal side of things and how it's
influenced your life. And it soundslike your mom and dad were great influencers.
Who else over the years have youyou seen as a mentor or someone
who really helped you along the way? Yeah, so many people. Definitely.
One of my professors at Wes Libertya great guy by the name of
(20:32):
Chris Lee, and Chris is afantastic guy. He was encouraged us to
think outside the box, go againstthe green, you know, kind of
question things, question the standards orwhatnot. Yeah, question the standards.
And I remember when I was doingmy senior project at West Liberty, Chris
said, if you get arrested inthe process of this project, it's an
(20:55):
automatic a. So just to giveyou a little we didn't get arrested in
the making up of the of thething, but that in your back book.
But but that's the type of thingyou know, he would. And
I think what he really meant bythat was, you know, don't be
so black and white in your thinking. He really encouraged creativity and seeing the
(21:15):
world differently. So that really stuckwith me a lot. Another person who
definitely was it enormous help to meas a guy by the name of Anthony
Salatino known as sal Uh. Hewas very instrumental in getting me to West
Liberty. To begin with, Ihad a tremendous internship when I was an
undergraduate school at MTV Networks and Viacomin New York City. Oh yeah,
(21:38):
And that was from a random chanceencounter meeting someone. They were sitting at
my table where I worked as asa restaurant server, and I told him
I want to work for VH oneone day, and they put their card
on the table and said, well, I'm the creative Services director from TV
Networks. Do you want an internship? And that's a true story. And
to show up, that's a greatJust show you just showed up for work
(22:00):
and this happened. Yeah, showup, places Cameah, just take a
shower and walk outside and things canhappen to you. And that guy's name
is Mark Malabrigo. And to thisday, that was in two thousand and
one when we first met, andMark, to this day and I are
good friends. In fact, he'sbeen willing to visit many times and he's
always an overnight guest in our homewhen he comes here. I mean,
(22:21):
so that relationship has continued and hewas very instrumental. And then more recently
I've been really inspired by female entrepreneursoften been inspired by female entrepreneurs. Laura
mall right here in downtown Wheeling.I've told her this story to her face,
and I'll tell everyone else now too, that when she took over this
this state farm from her dad,I was incredibly impressed by that. She
(22:44):
were the same age and she's just, you know, owning a business in
downtown Wheeling, and I thought,wow, you know, I want to
be like that one day. Andand so that so female business owners in
general, but Laura, that's aspecifically, So that's awesome. Were kidding
around a little bit when you sawone of my little questions on the page
about leadership style, and you're like, I have to think about my style.
(23:06):
Well, from what I can seeand hear, a lot of what
you do is probably leadership by example. Yeah, you're just doing your thing.
Yeah, and people see it andgo, okay, yeah, I
would say that that's probably accurate.You know, lead by example. Put
your money where your mouth is.You know, it's it's you, if
you're It's one thing to sort ofquote tell people what to do. It's
(23:27):
another thing to show them and justuse your actions and not words. Spoiler
alert therapists are not here to tellyou what to do. Everyone wants the
answer, right, Everyone comes inand says, tell me what to do.
It's not really what our role is. However, we can inspire and
guide you so that you're coming upwith some of these your own sort of
answers to these things. Oh yeah, And so I think inspiration inspiring others
(23:52):
to tap into what their true giftsare and lead with their own potential.
So helping others kind of drag theirpotent out of themselves so that they can
lean into it. Yeah. So, through your life, whether it's work,
family, whatever the situation might be, has there been that one thing
where you're like, boy, Idon't know that I ever want to go
through that again, but I learnedsomething from that. I call it the
(24:15):
toughest life lesson or you know,the not the hard knocks that get you.
Has there been anything that's kind ofshaped you like that or just a
combination of them. Oh, Ithink it's certainly been a combination. One
thing would definitely be adoption. Mykids are both adopted, not just my
kids, my and my husband's childrenare adopted. This Yeah, yeah,
So I highly recommend it to anyonewho's interested in doing that. It is
(24:41):
one of those been there, donethat got the T shirt. I don't
know if I'm going to do thatagain. It was an incredibly powerful lesson
in all sorts of things, particularlypatients, humility, and learning to just
observe others as well. That wasreally really powerful. I've never had I
don't have any regrets in my life. I don't ever look back and think
(25:03):
I have I wish this thing hadn'thave happened, because everything that we've been
through, you know, really shapesus. It does very much. You
know, we might look back andsay I wish I would have done things
differently. Always say if I hadmy forty five year old brain in my
twenty five year old body, Iwould have been a millionaire by now.
You know, we often talk mylife and often talk about that. I'd
love to know what I know nowand take it back about twenty five years
(25:23):
with the energy I had then.One thing, That's what I'm saying.
That's exactly what I mean. So, you know, but that's not a
regretful way. That's just you know, hey, we've learned some things and
we've evolved, and so yeah,that's good stuff, all right, So
we're talking with Joel Moray, founderand CEO of Joel Murray Coaching. So
in our last couple of minutes here, let's go back to what it is
(25:45):
you do, why you do it, and appeal either to the business person,
the CEO, the HR, whoever'sout there listening as to how again
you can help them. What aresome of the things that might be triggers
for them to go, Okay,I need to call her or I need
to get on her website. Yeah. So we are seeing an incredible increase
(26:06):
in increase in employee absenteeism. Yeah, and that was funny when you sent
me the information to do the adfor that. That kind of caught me.
Yeah, I guess I could seethat. Especially if you're working from
home, it's a little more easyto be absent too. Yeah, but
that's an interesting angle here. Sopeople are missing work, calling off work,
taking taking their PTO days, ortaking their sick days for mental health.
(26:33):
For I'm exhausted, I just can'ttoday. I'm just done right,
And I almost kind of felt thatway this morning when I look up after
the business after hours. Yeah.Yeah, well it's definitely casual Friday.
I'm gonna go casual. Yeah,I can see. I mean I have
felt that way myself. You know, this week in particular, it's been
this is our full first full weekof us have worked December fifteen, you
(26:55):
know, and if you throw Thanksgivingin there and it's like yeah, yeah,
yeah, so it's you know,this this week has been a lot,
I think a lot for everyone.So, you know, people are
missing work because they're exhausted mentally,physically exhausted, and when they're at work,
they're a little less engaged than maybethey once were. They are a
little less enthusiastic about signing up forprojects that may used to really light them
(27:21):
up and now they do it,but they're like, uh okay, you
know, sort of not really allin. You know, they're doing the
work, but it's just not tothe level that it once was or that
it could be. So a littlebit of productivity, you know, is
down. Creativity is down, andengagement is down. And so we're having
a workplace wellness program where people arespecifically talking about how stress, anxiety,
(27:45):
overwhelm, and burnout are truly affectingpeople. That engages us to normalize the
conversation. Number one, and you'regoing to get very specific tools to help
you and your team deal with it. So we're never gonna be able to
take away those stress you know,We're not gonna be able to take away
the fact that you have an angrycustomer. We're never gonna be able to
take away the fact that there's asupply chain issue. You know, we
(28:07):
can't change certain things. So wesow what is then the solution. Well,
a solution isn't just quitting your job. The solution isn't just you know,
calling off every Friday because you're exhausted. The solution is, let's get
some tools in place so that we'rebetter able to process, manage, and
understand actually what is happening, youknow. And so that's what workplace Boness
is all about. It's interesting becauseone of my favorite books by Jeffrey Gettemer
(28:30):
isn't even one of his sales books. It's his leadership book, and in
that book he talks about resiliency,and his thing is it's not anything about
the angry customer or the boss ofwhat happens to you. It's all about
your resiliency and how you're going toreact to it. And it sounds to
me that's where you're coming in.Exactly. These things aren't just going to
(28:52):
go away. It's how do wedeal with them, how do we react
to him, and how do weput place things in place so that when
they keep coming up, we're gonnahave a We're gonna have a plan.
Yeah, exactly, exactly. Soif you're you know, if your people
are clearly you know, stressed,overwhelmed, et cetera, if your engagement
is to employee engagement is down,if you've noticed creativity is down, that
(29:14):
sort of thing, or if employeesare just going you know, they're not
complaining about their job, they're juststressed. You know, this is the
program that you want to help them. And if you're seeing or hear seeing
like we're on TV, if you'rehearing this before January thirty first, we
are partnering with Joel for workplace Wellnessat the Chamber on January thirty first.
You can find that at Wheeling Chamberdot com. Come check out what she
has to say. I'm sure they'regoing to get a good snapshot of your
(29:37):
program that day. Yeah, theywill. It'll be an interactive there will
be audience participation, it'll be engagingone of my core values for myself personally
and for the business is humor.So you're gonna have a lot of that.
And we try to take this reallyheavy topic. This sometimes can be
super complex and difficult to understand,and we're going to deliver it to you
in a way that you're gonna understandvery easily. Going to get very specific
(30:00):
tools to help with your employee retention, engagement, productivity, happiness. Do
you want you employees to be happy? Can tell them one more time how
to get a hold of you.Yep, you can get me at Joelmurray
dot com if I'm me on Instagram, LinkedIn, Facebook, all the places,
and I'd love to engage with youand talk about I'd like to learn
more about everyone's business. Yeah,and so that we can learn specifically what
(30:22):
your specific pain points are. Andthen we'll tailor right and I'm gonna spell
that out from j O E LL E and you correct me if I
miss you up here O R AY Joe L. Moray correct, Okay,
good And then again January thirty,first, you'll be with us at
the waterfront for the Wheeling Area Chamberof Commerce Lunch and learn, and we
(30:44):
just appreciate you coming in, spendinga little time with us and telling this
your story. Well, I appreciatebeing invited in here, and it's always
fun to hang out with you inthe morning. Yeah. Well, and
you know, I'm thinking you mightactually have another thing on the side,
as you can help people plan theirfunerals. Now, do you have a
da I event planning? Back?Round? Up's right, we may be
on to something here. We didthe same thing from my wife ten years
ago. I mean it was acelebration of life. Yeah. Man,
(31:07):
that's so much different than most mostfunerals, it is. Yeah, thank
you for coming in. You've beenlistening to CEOs you should know again our
guest has been Joel Murray, founderand CEO of Joel Murray Coaching and CEOs
you should Know here on iHeartRadio andthe Wheeling Area Chamber of Commerce is brought
to you in part by our goodfriends at West Banco and we will see
(31:29):
you next time on CEOs you shouldknow
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