July 28, 2023 • 14 mins
Megan Chody, Proud Owner of Garrett Popcorn Shops & Director of Garrett Cares and Lindsay Alberti, Director of Marketing, Garrett Popcorn Shops & Frango Chocolate, joined Angela for her latest episode of Women Inspire Chicago Podcast. Check It Out and Be Inspired!
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Episode Transcript
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(00:00):
I Heard Media Chicago presents the WomenInspire Chicago podcast, hosted by Angela Ingram
I Heard Chicago Senior Vice President ofCommunications and produced by I Heard Chicago's Jasmine
Bidant. Angela hosts inspiring conversations withsome of Chicago's top women executives as they
share their personal stories of success,including their triumphs, detours, pitfalls,
(00:21):
and challenges. Megan Jodie, Proudowner of Garrett Popcorn Shops and director of
Garrett Cares, and Lindsay Alberti,director of Marketing Garrett Popcorn Shops and Frango
Chocolate, joined Angela for her latestepisode of Women Inspire Chicago. Check it
out and be inspired. Thank you, Jasmine. Welcome Megan and Lindsay to
(00:44):
Women Inspire Chicago. When you thinkabout Garrett Popcorn and Frango Chocolate, those
are two iconic brands that are partof the fabric of Chicago. I mean,
it's just a standard. I haveto do a disclaimer here because my
favorite snack food is popcorn and especiallyGarrett Popcorn. So I don't want both
(01:04):
of you to share briefly about yourbackground and why it is that you prefer
to be called a brand ambassador ofGarrett Popcorn Shops. Thank you for having
us. First of all, Ithink that's the highest praise for any brand
is to be a brand ambassador andfeel so passionate about what it is.
(01:25):
It's taste, the process, thepurchase, the way you see it on
Instagram and you want to like itand know that you're part of something.
So if you're a brand ambassador,you're always speaking about the benefits and the
importance of the brand. And forme, that's the best title there is,
you know, with food and beverage. For me, it's the connectivity.
You talked about your love just apopcorn in general, and how much
(01:49):
that means to you. And it'sjust such an honor to be able to
work for a brand right that meansso much to so many people. And
I take that very seriously from amarketing perspective, you know, to make
sure that we're really living up ourfans expectations and what they're hoping to see
from Garrett and from Franco. Thankyou well. That brings us to the
importance of building brand legacy and connectingwith fans in the community. Why is
(02:10):
that so important to you? That'swhat we're made of the fan that talks
about Garrett and has a story,because really people just want to be heard,
and we're a brand that people careabout and they want to share their
Garrett stories. So the heavy liftingis done by our fans and we just
need to sort of use We haveone mouth and two ears, use them
(02:31):
proportionately, and our fans speak.I have a fan that doesn't speak.
So when I go to visit myfamily in Louisville, my brother in law
always says, make sure you bringGarrett popcorn. My sister and brother in
law had a dog named Coco.We decided to do a test. So
I walk in with my Garrett popcorntine and she has his popcorn, so
(02:53):
we put it on the floor.He walked over nift his regular dash of
popcorn, look back at us,walked over to Garrett and just start chopping
away. I mean, it wasa commercial in the making. And so
from that point on until he wentto Puppy Heaven, I had to take
Garrett hopcorn home. Tell us alittle bit about Garrett cares out in the
(03:15):
communities in which you live and youwork and you do business. We decided,
rather than just having tens at afancy gala. We wanted to be
a part of communities that were importantto both our team members and our fans,
and that was a direct decision.And then Lindsay took that ball and
(03:36):
ran with it, and I'm goingto let her speak to that. But
that's also a way of letting peopleknow we want Garrett in the communities that
love and adore Garrett. Yeah.Absolutely, And as Megan said, right,
it's about championing and supporting our fans, our community, and our team
members. And so when we thinkabout how we support for Garrett Cares,
we think about some of the pillarsthat are really important that define our brands.
(03:58):
Right. We're all about celebrating andhonoring our fans, so we look
at opportunities for that. Right.Bud Billikin is a wonderful example, and
we'll be back on August twelfth andexcited to be there. But they are
talking about celebrating the Southside community,the students and back to school and really
honoring the hard work that they've donewith their drill teams and marching bands,
and we're so honored to have ourfloat there and really be in the community.
(04:20):
Right, It's also about how weare interacting and really being present as
a whole team across the board withour community, and that's the best place
to hear these amazing stories too,right and really immerse ourselves and support our
fans. We all have stories,and that's one of the reasons why we
developed Women Inspire Chicago is really tolisten to the stories, the behind the
(04:41):
scenes. What is it that reallyis a driving force for you? When
you think about your defining values ofleadership for Garrett Popcorn Shops and Frango Chocolate,
how do those values drive you again, it gets back to success following
your passion. And it's so easyto be passionate about both Frango and Garrett
(05:01):
if you embody that every day.I get excited every time I walk in
a jewel I'm moving bags because peoplehave been pulling it off the shelves and
I'm like, wait, that displaydoesn't look great, and it matters to
me because it's not just a reflectionof the bag, but it's a reflection
of the entire team and the hardwork. I'm in there moving bags around
(05:24):
because it matters to me and itmakes a difference as a leader. That
is the mark of a great leader. And I was so impressed when we
reached out to you, Megan andasked about you being a part of Women
Inspire Chicago, and within a momentyou said, if Lindsay can be a
part of it as well. Butthat's so important to be able to bring
people along with you. I mean, you recognize that she's an integral part
(05:46):
of your team and what you doevery day when it comes to shining the
spotlight on Garrett Popcorn Shops and FrangoChocolate, it's a team effort. It's
a team effort. Yeah, wewould like to think that we can do
it all by our sales, butwe really cannot. And you mentioned earlier
about there is no eye and team, and I know that we hear that
so often, but when I lookat your leadership is the epitome of what
(06:10):
you do every day. Let's talkabout some detours and challenges that you've had
along the way, and you aswell, Lindsay. When I was listening
to your podcast previously and you weretalking about championing change, and I was
reflecting on my own career and kindof some pitfalls and maybe where there were
challenges, it had me thinking probablyone of the things that was most in
(06:31):
my way as I was coming upwas myself the kind of fear around perfection,
right, and that as especially Ithink even as women, but this
need to show up and kind ofalways be perfect, always get it right.
What if we shifted that and changedit to a learning and growing mentality
that allows you right to kind oflet go of that fear. You start
(06:51):
being interested in taking on challenges,challenges that you might not understand, and
when you're able to do that,you find yourself in really interesting places.
Have that freedom right to take achance to fail and see and see what
happens. That's when we grow.It makes all the difference in the world.
You need to learn to pivot,and as women sometimes that's very difficult
(07:12):
for us to do. And Ican so relate to the perfection. You
don't want to mess up. Youdon't want to Oh what happens if I
don't say this right? What happensif I leave something out? What happens
if the order happens to change?You learn to pivot. Practice doesn't make
perfect perfect practice makes perfect. Butfor Garrett, that's what we start with
(07:33):
when we hire a new cook.Because we are only as good as the
worst batch of Garrett Popcorn that weserve, and we want our cooks to
feel empowered to say, hey,if that's not an eight and a half
or better, we're not serving it. So there are pitfalls. Sometimes we
do have a bad batch and wehonor that, we get a complaint from
(07:53):
one of our fans, we makeit right, but we really try to
be our best every day. Ithink it's those moments right where we do
pivot or where we do stumble ourfall, where we unlock something in ourselves
right and we can take that andlearn and grow and that opens up a
new door for success. And it'snot about the mistake. It's about how
the mistake is handled and what youlearn from it. And it's really about
(08:18):
opportunity. So when we look atthe history of Garrett Popcorn all the way
back to nineteen forty nine, mostof the leadership has been women. Let's
talk about to slight the talented menin our organization as well. We're not
throwing shade. But to your point, for women to inspire fellow women,
you have to find a way tosay, yes, this is what Gladys
(08:43):
envisioned. Gladys was an entrepreneur beforethat word was even in the American lexicon.
Lindsay figured that out for us.We've heard a lot of things,
but to embrace it and move itforward and be proud of it, and
not from a conceited standpoint, butjust like, yes, you two can
do it as well. If Gladyscan do it, her daughter can do
it, her daughter after that justsuper exciting, and it just you know,
(09:07):
the world is full of talented,interesting, respectful women that want to
elevate each other, and we're justa metaphor for that. The reality of
it is that you know, we'regoing to come and go, and then
we need to think about who arewe bringing along that can take the baton
and keep it moving. And Ithink sometimes as women, and I'm guilty
(09:28):
of this, that I hinder myselfsometimes because I am so focused on the
perfection and so focused on wanting toget it right, that I place restrictions
on myself that a lot of womendo that are totally totally unnecessary for us
to do. So do you thinkthat being a woman sometimes in business is
a hindrance versus a help. Idon't at all. I think that it's
(09:52):
just a reframing right of what wewant to represent, what people need.
Also, these days, right,the world looks a little different. I
think we're at a really interesting pivotalpoint right now where EQ is being talked
about, right, like the emotionalintelligence, the importance of vulnerability, the
importance of empathy, the importance ofauthenticity and listening. And I don't care
(10:13):
if you're a man or a woman. As long as you have those traits
and can embody them as a leader, I think that's what's really really successful.
I do think women have the opportunityto really embrace that, but anyone
can tap into that, right It'sjust about understanding what your team needs and
how important it is to listen andmeet people where they're at on that given
(10:33):
day, bringing your full self towork and really embracing that. I think
that's what the future of leadership lookslike, and I'm really excited about that,
and I think women are poised tobring that companies and organizations. Women
in leadership. What does it looklike if you had a crystal ball,
I think it looks as individual asthe person. I have three daughters.
They've all followed very disparate paths,but they are leaders in their own right.
(10:58):
And they're surprising themselves daily. Don'tsuffer from perfection, suffer from inaction.
That's what leadership is. It's individualized. You've got to be a leader
for yourself first before you can sharethat with others. Kind of a twist
on Megan's individuals too. I alsothink it's making sure as a leader,
right, like we all have ourown visions and our own biases of what
(11:20):
we want and as I think aboutmanaging a team and people as well,
right, you need to understand thatone on one, what a team member
needs might look very different than anotherteam member. It's really important to manage
the total person. That is reallythe mark of a good leader. When
as you talked about individualizing it andknowing that what works for Angela perhaps doesn't
work for Megan, or it doesn'twork for Lindsay, and being able to
(11:41):
make that determination and then move forwardand have them move forward with you.
As we take a look at upand coming women in leadership, Jasmine Bennett
is the producer of Women Inspire Chicago, but she has a job description that
ranges from podcasts producer to promotion tothe host of her own radio show.
She has really decided I'll take everythingthat's coming towards me and at some point
(12:07):
what makes the most sense for me. It all work out, and so
Jasminae would love for you to chimein too at this point, as you
have listened to both Megan and Lindsayreally talk about their leadership path and what's
most important to them. I thinkit is absolutely amazing that you all put
such an emphasis on the community andyou're using your power to empower others.
So the quote that I had isfrom Peter Strappel. He says, a
(12:30):
legacy is not leaving something for people, is leaving something in people. And
I really think Garrett does that inthe most amazing way. We all have
a story. What both of youdo and including your teams, is make
us feel like we are part ofthe Garrett Popcorn Shops family. Any of
us that have worked in the shopand see what our shop team members do.
(12:52):
Michelle Malias's in the corner anytime wedo. You know, a broadcast
or someone interviews one of us there, you realize how hard they're working,
absolutely and so you've got to showup for them because they're showing up for
us in our brand. So I'minspired by the people that show up to
work every day at our Garrett Popcornshop around the world. Thank you all
(13:13):
so much for being with us today. As we wrap up this conversation,
is there anything else that you wantto say to your fans and trust me,
they're all out there. Well,you know, some people say they
hate Mondays, but we believe aGarrett Popcorn that Monday is the best day
of the week and we have anotheropportunity to create a new fan to do
our best recipe, to be ourbest selves and speaking for myself and using
(13:37):
the pronoun I that's what I tryto do on a daily basis, bring
my best self to the fans outthere. Thank you. I mean,
the brand would not be what itis today without you. Immense gratitude and
a big thank you. Thank youso much Megan and Lindsay for joining our
conversation today. Thank you for charingnot only Garrett Popcorn Shop story, your
story. We feel like we're partof family, of your family, and
(14:00):
it has just been a blessing tobe able to be in your presence today.
So thank you so much. Rightback at you. Thanks for listening
to the Women Inspire Chicago podcast hostedby angela Ingram presented by iHeart Media Chicago
and produced by Jasmine Bennett
I Heard Media Chicago presents the WomenInspire Chicago podcast, hosted by Angela Ingram
I Heard Chicago Senior Vice President ofCommunications and produced by I Heard Chicago's Jasmine
Bidant. Angela hosts inspiring conversations withsome of Chicago's top women executives as they
share their personal stories of success,including their triumphs, detours, pitfalls,
(00:21):
and challenges. Megan Jodie, Proudowner of Garrett Popcorn Shops and director of
Garrett Cares, and Lindsay Alberti,director of Marketing Garrett Popcorn Shops and Frango
Chocolate, joined Angela for her latestepisode of Women Inspire Chicago. Check it
out and be inspired. Thank you, Jasmine. Welcome Megan and Lindsay to
(00:44):
Women Inspire Chicago. When you thinkabout Garrett Popcorn and Frango Chocolate, those
are two iconic brands that are partof the fabric of Chicago. I mean,
it's just a standard. I haveto do a disclaimer here because my
favorite snack food is popcorn and especiallyGarrett Popcorn. So I don't want both
(01:04):
of you to share briefly about yourbackground and why it is that you prefer
to be called a brand ambassador ofGarrett Popcorn Shops. Thank you for having
us. First of all, Ithink that's the highest praise for any brand
is to be a brand ambassador andfeel so passionate about what it is.
(01:25):
It's taste, the process, thepurchase, the way you see it on
Instagram and you want to like itand know that you're part of something.
So if you're a brand ambassador,you're always speaking about the benefits and the
importance of the brand. And forme, that's the best title there is,
you know, with food and beverage. For me, it's the connectivity.
You talked about your love just apopcorn in general, and how much
(01:49):
that means to you. And it'sjust such an honor to be able to
work for a brand right that meansso much to so many people. And
I take that very seriously from amarketing perspective, you know, to make
sure that we're really living up ourfans expectations and what they're hoping to see
from Garrett and from Franco. Thankyou well. That brings us to the
importance of building brand legacy and connectingwith fans in the community. Why is
(02:10):
that so important to you? That'swhat we're made of the fan that talks
about Garrett and has a story,because really people just want to be heard,
and we're a brand that people careabout and they want to share their
Garrett stories. So the heavy liftingis done by our fans and we just
need to sort of use We haveone mouth and two ears, use them
(02:31):
proportionately, and our fans speak.I have a fan that doesn't speak.
So when I go to visit myfamily in Louisville, my brother in law
always says, make sure you bringGarrett popcorn. My sister and brother in
law had a dog named Coco.We decided to do a test. So
I walk in with my Garrett popcorntine and she has his popcorn, so
(02:53):
we put it on the floor.He walked over nift his regular dash of
popcorn, look back at us,walked over to Garrett and just start chopping
away. I mean, it wasa commercial in the making. And so
from that point on until he wentto Puppy Heaven, I had to take
Garrett hopcorn home. Tell us alittle bit about Garrett cares out in the
(03:15):
communities in which you live and youwork and you do business. We decided,
rather than just having tens at afancy gala. We wanted to be
a part of communities that were importantto both our team members and our fans,
and that was a direct decision.And then Lindsay took that ball and
(03:36):
ran with it, and I'm goingto let her speak to that. But
that's also a way of letting peopleknow we want Garrett in the communities that
love and adore Garrett. Yeah.Absolutely, And as Megan said, right,
it's about championing and supporting our fans, our community, and our team
members. And so when we thinkabout how we support for Garrett Cares,
we think about some of the pillarsthat are really important that define our brands.
(03:58):
Right. We're all about celebrating andhonoring our fans, so we look
at opportunities for that. Right.Bud Billikin is a wonderful example, and
we'll be back on August twelfth andexcited to be there. But they are
talking about celebrating the Southside community,the students and back to school and really
honoring the hard work that they've donewith their drill teams and marching bands,
and we're so honored to have ourfloat there and really be in the community.
(04:20):
Right, It's also about how weare interacting and really being present as
a whole team across the board withour community, and that's the best place
to hear these amazing stories too,right and really immerse ourselves and support our
fans. We all have stories,and that's one of the reasons why we
developed Women Inspire Chicago is really tolisten to the stories, the behind the
(04:41):
scenes. What is it that reallyis a driving force for you? When
you think about your defining values ofleadership for Garrett Popcorn Shops and Frango Chocolate,
how do those values drive you again, it gets back to success following
your passion. And it's so easyto be passionate about both Frango and Garrett
(05:01):
if you embody that every day.I get excited every time I walk in
a jewel I'm moving bags because peoplehave been pulling it off the shelves and
I'm like, wait, that displaydoesn't look great, and it matters to
me because it's not just a reflectionof the bag, but it's a reflection
of the entire team and the hardwork. I'm in there moving bags around
(05:24):
because it matters to me and itmakes a difference as a leader. That
is the mark of a great leader. And I was so impressed when we
reached out to you, Megan andasked about you being a part of Women
Inspire Chicago, and within a momentyou said, if Lindsay can be a
part of it as well. Butthat's so important to be able to bring
people along with you. I mean, you recognize that she's an integral part
(05:46):
of your team and what you doevery day when it comes to shining the
spotlight on Garrett Popcorn Shops and FrangoChocolate, it's a team effort. It's
a team effort. Yeah, wewould like to think that we can do
it all by our sales, butwe really cannot. And you mentioned earlier
about there is no eye and team, and I know that we hear that
so often, but when I lookat your leadership is the epitome of what
(06:10):
you do every day. Let's talkabout some detours and challenges that you've had
along the way, and you aswell, Lindsay. When I was listening
to your podcast previously and you weretalking about championing change, and I was
reflecting on my own career and kindof some pitfalls and maybe where there were
challenges, it had me thinking probablyone of the things that was most in
(06:31):
my way as I was coming upwas myself the kind of fear around perfection,
right, and that as especially Ithink even as women, but this
need to show up and kind ofalways be perfect, always get it right.
What if we shifted that and changedit to a learning and growing mentality
that allows you right to kind oflet go of that fear. You start
(06:51):
being interested in taking on challenges,challenges that you might not understand, and
when you're able to do that,you find yourself in really interesting places.
Have that freedom right to take achance to fail and see and see what
happens. That's when we grow.It makes all the difference in the world.
You need to learn to pivot,and as women sometimes that's very difficult
(07:12):
for us to do. And Ican so relate to the perfection. You
don't want to mess up. Youdon't want to Oh what happens if I
don't say this right? What happensif I leave something out? What happens
if the order happens to change?You learn to pivot. Practice doesn't make
perfect perfect practice makes perfect. Butfor Garrett, that's what we start with
(07:33):
when we hire a new cook.Because we are only as good as the
worst batch of Garrett Popcorn that weserve, and we want our cooks to
feel empowered to say, hey,if that's not an eight and a half
or better, we're not serving it. So there are pitfalls. Sometimes we
do have a bad batch and wehonor that, we get a complaint from
(07:53):
one of our fans, we makeit right, but we really try to
be our best every day. Ithink it's those moments right where we do
pivot or where we do stumble ourfall, where we unlock something in ourselves
right and we can take that andlearn and grow and that opens up a
new door for success. And it'snot about the mistake. It's about how
the mistake is handled and what youlearn from it. And it's really about
(08:18):
opportunity. So when we look atthe history of Garrett Popcorn all the way
back to nineteen forty nine, mostof the leadership has been women. Let's
talk about to slight the talented menin our organization as well. We're not
throwing shade. But to your point, for women to inspire fellow women,
you have to find a way tosay, yes, this is what Gladys
(08:43):
envisioned. Gladys was an entrepreneur beforethat word was even in the American lexicon.
Lindsay figured that out for us.We've heard a lot of things,
but to embrace it and move itforward and be proud of it, and
not from a conceited standpoint, butjust like, yes, you two can
do it as well. If Gladyscan do it, her daughter can do
it, her daughter after that justsuper exciting, and it just you know,
(09:07):
the world is full of talented,interesting, respectful women that want to
elevate each other, and we're justa metaphor for that. The reality of
it is that you know, we'regoing to come and go, and then
we need to think about who arewe bringing along that can take the baton
and keep it moving. And Ithink sometimes as women, and I'm guilty
(09:28):
of this, that I hinder myselfsometimes because I am so focused on the
perfection and so focused on wanting toget it right, that I place restrictions
on myself that a lot of womendo that are totally totally unnecessary for us
to do. So do you thinkthat being a woman sometimes in business is
a hindrance versus a help. Idon't at all. I think that it's
(09:52):
just a reframing right of what wewant to represent, what people need.
Also, these days, right,the world looks a little different. I
think we're at a really interesting pivotalpoint right now where EQ is being talked
about, right, like the emotionalintelligence, the importance of vulnerability, the
importance of empathy, the importance ofauthenticity and listening. And I don't care
(10:13):
if you're a man or a woman. As long as you have those traits
and can embody them as a leader, I think that's what's really really successful.
I do think women have the opportunityto really embrace that, but anyone
can tap into that, right It'sjust about understanding what your team needs and
how important it is to listen andmeet people where they're at on that given
(10:33):
day, bringing your full self towork and really embracing that. I think
that's what the future of leadership lookslike, and I'm really excited about that,
and I think women are poised tobring that companies and organizations. Women
in leadership. What does it looklike if you had a crystal ball,
I think it looks as individual asthe person. I have three daughters.
They've all followed very disparate paths,but they are leaders in their own right.
(10:58):
And they're surprising themselves daily. Don'tsuffer from perfection, suffer from inaction.
That's what leadership is. It's individualized. You've got to be a leader
for yourself first before you can sharethat with others. Kind of a twist
on Megan's individuals too. I alsothink it's making sure as a leader,
right, like we all have ourown visions and our own biases of what
(11:20):
we want and as I think aboutmanaging a team and people as well,
right, you need to understand thatone on one, what a team member
needs might look very different than anotherteam member. It's really important to manage
the total person. That is reallythe mark of a good leader. When
as you talked about individualizing it andknowing that what works for Angela perhaps doesn't
work for Megan, or it doesn'twork for Lindsay, and being able to
(11:41):
make that determination and then move forwardand have them move forward with you.
As we take a look at upand coming women in leadership, Jasmine Bennett
is the producer of Women Inspire Chicago, but she has a job description that
ranges from podcasts producer to promotion tothe host of her own radio show.
She has really decided I'll take everythingthat's coming towards me and at some point
(12:07):
what makes the most sense for me. It all work out, and so
Jasminae would love for you to chimein too at this point, as you
have listened to both Megan and Lindsayreally talk about their leadership path and what's
most important to them. I thinkit is absolutely amazing that you all put
such an emphasis on the community andyou're using your power to empower others.
So the quote that I had isfrom Peter Strappel. He says, a
(12:30):
legacy is not leaving something for people, is leaving something in people. And
I really think Garrett does that inthe most amazing way. We all have
a story. What both of youdo and including your teams, is make
us feel like we are part ofthe Garrett Popcorn Shops family. Any of
us that have worked in the shopand see what our shop team members do.
(12:52):
Michelle Malias's in the corner anytime wedo. You know, a broadcast
or someone interviews one of us there, you realize how hard they're working,
absolutely and so you've got to showup for them because they're showing up for
us in our brand. So I'minspired by the people that show up to
work every day at our Garrett Popcornshop around the world. Thank you all
(13:13):
so much for being with us today. As we wrap up this conversation,
is there anything else that you wantto say to your fans and trust me,
they're all out there. Well,you know, some people say they
hate Mondays, but we believe aGarrett Popcorn that Monday is the best day
of the week and we have anotheropportunity to create a new fan to do
our best recipe, to be ourbest selves and speaking for myself and using
(13:37):
the pronoun I that's what I tryto do on a daily basis, bring
my best self to the fans outthere. Thank you. I mean,
the brand would not be what itis today without you. Immense gratitude and
a big thank you. Thank youso much Megan and Lindsay for joining our
conversation today. Thank you for charingnot only Garrett Popcorn Shop story, your
story. We feel like we're partof family, of your family, and
(14:00):
it has just been a blessing tobe able to be in your presence today.
So thank you so much. Rightback at you. Thanks for listening
to the Women Inspire Chicago podcast hostedby angela Ingram presented by iHeart Media Chicago
and produced by Jasmine Bennett
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