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September 10, 2025 8 mins

In this episode of the Reconciliation Roadmap Podcast, host Dixie Crawford discusses the importance of acknowledging and learning from mistakes in reconciliation practices. She emphasises that reconciliation is a messy, non-linear process where missteps are inevitable. The conversation covers common pitfalls organisations face, such as rushing, making assumptions, and failing to engage communities meaningfully. Dixie outlines steps to turn these missteps into opportunities for growth and highlights the significance of accountability and a growth mindset in the reconciliation journey.

Takeaways

  • Reconciliation is not a linear process; it's messy and human.
  • The real test is how we respond to mistakes.
  • Common missteps include rushing, assumptions, and symbolism over substance.
  • Tokenistic consultation leads to frustration and mistrust.
  • Ignoring cultural protocols sends damaging messages.
  • Overloading First Nations staff can lead to burnout.
  • Silence on racism erodes trust in organisations.
  • Acknowledge mistakes to build trust and accountability.
  • Implement feedback loops to create a safe space for learning.
  • Reconciliation is about progress, not perfection.

Chapters

00:00 Introduction to Reconciliation Roadmap
00:38 Understanding Missteps in Reconciliation
03:06 Common Missteps and Their Impact
05:58 Turning Mistakes into Progress
07:51 Practical Tools for Growth

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