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July 29, 2025 26 mins

In the next 12-24 months, most patient journeys will start with an AI-powered question about their health information, says Dr. Justin Norden, CEO of Qualified Health. He also shares highlights from the company’s launch, where he is seeing generative AI deliver real ROI right now, and how leaders should be thinking about governance and safety, especially as policy is constantly changing. 

All that, plus the Flava of the Week about the launch of Amazon Diagnostics in India. How will this new offering impact the home testing space when it launches in the U.S., and how can diagnostics and the broader longevity space alter the starting points of health journeys? 

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This show is produced by the Healthcare Rap Community, where healthcare leaders and consumers come together to inspire change at the intersection of traditional sick care and consumer-based well care. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#440) 

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