SYS 207: Adapting to Change: How We Keep Our Team Updated with Rapidly Advancing AI and Tech

🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day discusses the challenges small businesses face in adapting to technology changes and keeping up with rapidly evolving AI and app features. He shares a valuable learning experience from a recent team stand-up meeting, where a staff member discovered an underutilised tagging feature in their content management app.

 

This revelation sparked a conversation regarding staying informed about the tools they use. It also highlighted the need to evolve processes continuously. Steve emphasises that team members should regularly review app updates. They should also explore new features to maximise effectiveness and drive business growth.

 

Tune in to learn how to leverage technology and foster a culture of continuous improvement within your team.

KEY TAKEAWAYS

💡 Embrace Continuous Learning: Team members must stay updated on the features and capabilities of the apps they use. Regularly reviewing app updates can lead to discovering new functionalities that enhance productivity.

💡 Encourage Initiative: Acknowledging and celebrating when team members independently find ways to improve processes can foster a culture of innovation and ownership.

💡 Measure Impact: When implementing new features or processes, tracking and measuring their effects on business outcomes is important. This helps in understanding the value of changes made.

💡 Adapt and Evolve Processes: As technology and tools evolve, so should the processes. Regularly revisiting and updating standard operating procedures (SOPs) ensures the team uses the best practices available.

💡 Foster Collaboration and Communication: Regular team meetings should include discussions about new app features and updates. This keeps everyone informed and allows for collective brainstorming on effectively leveraging these tools.

BEST MOMENTS

04:38 - 💬 “The acknowledgement here was actually, this is a really positive thing, that somebody has independently improved the way that we are working in the business without me getting involved and prompting them to do it.”

06:05 - 💬 “The risk is that when something's documented, that becomes the way it's done. Regardless of the evolution of technology or the evolution of the process.”

06:56 - 💬 “We need to read those monthly app updates that come out. Those things that you often just trash and think, oh, I'll get back to that sometime.”

08:42 - 💬 “Encouraging and reminding our staff to keep ahead of the game by keeping an eye on what's going on and being aware of how that might benefit the business is a massively positive thing.”

TIMESTAMPED OVERVIEW

00:00 Staying updated with technology is challenging.

05:54 Update processes continuously for evolving best practices.

07:47 Encourage staff versatility; stay updated on trends.

LINKS TO CONNECT WITH THE HOST

• Website: https://www.systemizeyoursuccess.com

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