When Staff Leave Without Warning: The Employee Retention Strategies That Prevent It | Ep 230

🎙 In this episode of Systemize Your Success, I share a personal experience that one of our community members faced when two of her virtual assistants unexpectedly disappeared. It was a stark reminder of the challenges we all encounter in managing remote teams. 

 

I delve into the importance of building strong relationships with our team members, emphasising the need to hire based on shared values and to create an environment where trust and communication thrive. I discuss practical steps for onboarding, providing feedback, and fostering connections among team members, all aimed at minimising the impact of sudden departures. 

 

By the end of the episode, I hope to equip you with actionable strategies to not only retain your team but also to create a workplace where everyone feels valued and motivated to contribute.

KEY TAKEAWAYS

💡 Hiring Based on Values: When hiring virtual assistants or employees, prioritise aligning their core values and work ethic with your business's values. This alignment can help prevent future issues and create a more cohesive work environment.

💡 Effective Onboarding: A professional onboarding process sets a positive tone for new hires. Ensuring they have everything they need from day one can foster a sense of belonging and commitment to the business.

💡 Regular One-on-One Meetings: Conducting weekly one-on-one meetings fosters open communication, allowing employees to share their thoughts and concerns. This practice helps build trust and provides insights into any challenges they may be facing.

💡 Daily Stand-Up Meetings: Implementing daily stand-up meetings encourages team members to share their daily goals and challenges. This fosters connection among remote workers, helping to combat feelings of isolation and build a supportive team culture.

💡 Facilitating Peer Relationships: Encourage collaboration among team members on projects. By allowing them to work together independently, you help them build relationships that can enhance loyalty and commitment to the team and the business.

BEST MOMENTS

00:36 - 💬 “People will come and go. There are things we can do before people arrive, while they're there, and after they've gone to minimise the impact on us as a business and also our personal feelings behind it as well.”

01:55 - 💬 “Her question was, what can I do next time to make sure this minimises the chance of this happening again? Rather than putting blame on either herself or actually on the person, it's actually thinking forward.”

05:21 - 💬 “We just want to actually feel like we're making a difference. So when we give people the opportunity to do that, it can make them more loyal to us as a business.”

10:07 - 💬 “That's what most good employees want to hear. They want to actually improve, they want to know that they are actually making a difference, they want to know that their jobs are safe as well, they want to feel secure.”

14:02 - 💬 “It's super important in my opinion to try to connect your remote team members together to work to start building a relationship between each other.”

TIMESTAMPED OVERVIEW

00:00 Building Trust Beyond Transactions

03:50 Align, Onboard, Invest for Success

09:06 “Valuable Weekly Staff Check-Ins”

12:31 Trust-Building Through Collaboration

15:46 Building a Loyal Team Environment

16:56