In this episode of the Drop In CEO podcast Errol Allen shares insights on helping C-Suite leaders and organizations enhance their process efficiency, reduce costs, and achieve better business outcomes. Errol delves into the importance of process documentation, the role of CEOs in leading these initiatives, and the benefits of thorough documentation for training and internal operations. Highlighted is a case study where Errol helped a company streamline operations, resulting in improved morale, better performance, and increased company value. Tune in to learn how to overcome resistance in process documentation and when to consider automation for optimal efficiency.
Episode Highlights:
02:15 Errol's Personal and Professional Journey
10:27 The Importance of Process Documentation
21:22 Navigating Resistance and Achieving Buy-In
Errol Allen is a process improvement and systems expert who helps organizations align people, processes, and technology for better efficiency and ROI. With a hands-on approach shaped by roles at companies like ADT, GEICO, and The Houston Post, Errol launched his consulting business in 2011 to pursue his passion for smart systems and stellar service. He facilitates cross-functional process improvements across industries like property management, logistics, and manufacturing. A Houston native and natural storyteller, Errol’s insights have been featured in the Houston Business Journal, Customer Experience Magazine (UK), and more. His favorite saying? “I’m just having fun!”
Connect with Errol Allen:
LinkedIn: https://www.linkedin.com/in/errolallen/
Company Website: http://www.errolallenconsulting.com
For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/
See omnystudio.com/listener for privacy information.
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