Conflict Avoidance Process

In episode 84 of The Subcontractors Blueprint podcast, host Jacob Austin dives into conflict avoidance in the construction industry, focusing on the RICS Conflict Avoidance Process (CAP). Jacob underscores the importance of proactive conflict resolution to prevent disputes from escalating into costly legal battles. He explains how the CAP works, its benefits for subcontractors, and the significance of maintaining collaborative relationships with main contractors or clients. By incorporating CAP into contracts, subcontractors can save money, reduce stress, and improve project outcomes, fostering a more cooperative and efficient working environment.

 

KEY TAKEAWAYS:

•  RICS (Royal Institution of Chartered Surveyors) Conflict Avoidance Process (CAP)
•  Proactive conflict resolution to prevent disputes.
•  Steps involved in the CAP process and the role of impartial experts.
•  Advantages of early conflict resolution and speed of the CAP.
•  What to do if CAP is part of your next project.
•  Encouragement for subcontractors to incorporate CAP clauses in contracts where possible.

 

BEST MOMENTS:

"Litigation, adjudication and arbitration might solve the dispute, but they typically leave both parties drained of time and, of course, money."

"CAP is here to flip the script and introduce proactive conflict resolution instead of waiting for a meltdown."

"Transport for London has tested CAP on about 20 projects and found big savings in avoided claims."

"The clue with this process is in the name conflict avoidance process. So this is about dealing with problems as soon as they appear."

"It's the difference between nipping a weed in the bud versus hacking through a full grown, thorny bush."

 

Jacob is on a mission to help the 1 million SME contractors working within the construction industry. If you've taken something of value from this episode, please share the podcast with someone you know, and pass the value on.

HOST BIO: Meet Jacob Austin, a Chartered Quantity Surveyor with a rich background at construction industry giants Balfour Beatty, Kier, and Vistry Group. With extensive involvement in education, health, and residential projects spanning various scales, from £1000s to £100M in concurrent developments, Jacob brings a unique perspective. Having collaborated with numerous small businesses, he's now committed to sharing his expertise to drive their success. Join Jacob on his podcast, where he blends his profound insights and personable approach to offer guidance, industry secrets, and inspirational stories.

LinkedIn - www.linkedin.com/in/jacob-austin/

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