The Winners Circle: BTN's Best Practitioners & Travel Manager of the Year

When faced with the rapidly approaching deadline for American Airlines’ removal of content from EDIFACT channels last year, Oracle travel operations director Brian Hendrickson was able to work with his travel management company, online booking tool and global distribution system to enable touchless ticketing for NDC a few days before that deadline hit. Hear his story, along with how he has grown NDC bookings since those early days ...

Faced with growing demand for internal meetings and limited support staff to manage them, Elevance Health travel services manager worked with his company’s meetings and events teams to create an attendee management dashboard to streamline the meeting management process. Hear how he went about creating this tool, bumps along the way and the newfound efficiencies meeting and event planners at Elevance are enjoying as a result of havi...

BTN executive editor Michael B. Baker chats with Akamai Technologies' director of global travel and expense, Priscilla Campbell. Campbell took the reigns on supporting remote workers with satellite meeting spaces. She leveraged her hotel partners to ensure clusters of employees had access to physical meeting spaces for collaborative work events. Baker and Campbell talk about the impact of hybrid work environments on travel and how ...

BTN executive editor Michael B. Baker hosts 2024 BTN Best Practitioner Dorian Stonie, Salesforce senior director of global travel. In this episode, aired Sept. 16, Stonie talks about working with legacy ecosystem players American Express GBT and Concur to implement New Distribution Capability content at scale and what the future holds for the Salesforce program with NDC now fully in play.

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