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May 6, 2025 6 mins

What if your customers could become your best marketers?


In this minisode of Small Business Bytes on This is Small Business, host Andrea Marquez dives into the power of user-generated content (UGC) and why UGC is a game-changer for businesses of all sizes. You’ll learn how UGC builds trust, loyalty, and engagement with your audience, discover simple ways to encourage your customers to create content, and get actionable tips to use UGC effectively.


Whether you’re a brand that's just getting started or an established business looking to grow, this minisode will give you tools you can tap into when it comes to the content your customers are already creating.


So, how will you start leveraging UGC? Share your ideas or results with us in a Spotify comment, Apple Podcasts review, or email us at Thisissmallbusiness@amazon.com. Doing that will not only hold you accountable but could also inspire another entrepreneur to take their next big step.


Sources:

 

If you want to know more about influencer marketing and Brittany Hennessy's story, listen to: How Influencer marketing Can Help You Grow Your Business - This is Small Business


If you want to know more about marketing and Liz Downing's story, listen to: How to Build Your Marketing Strategy - This is Small Business


Consumer Behavior Stats 2021: The Post-Pandemic Shift in Online Shopping Habit - Nosto


UGC Content 101: A Comprehensive Introduction - American Marketing Association


Consumer Confessions: How does UGC Impact and Influence the Shopping Experience? - TurnTo Networks


Why User-Generated Content Is Winning - Forbes


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