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October 23, 2025 28 mins

Customers don’t buy specs. They buy feelings.

 

In this week’s AutoKnerd episode, Andrew Sardone reveals why flooding your walkaround with 20 features kills connection — and how limiting your presentation to 5–7 emotionally relevant moments boosts trust, memory, and sales.

 

You’ll learn:

• Why 95% of decisions are made emotionally (Harvard Business Review)

• The psychology of working memory and the 7±2 rule

• How to structure your walkaround for impact — not overload

 

🎯 Get your free companion tool:

AutoKnerd Tool 062 – The Rule of 7 Walkaround Planner

https://www.autoknerd.com/tools

 

💌 Join the AutoKnerd newsletter for weekly tools, insights, and coaching resources. www.AutoKnerd.com

Every Thursday: one new episode, one new skill, one new reason to love the car business again.

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