Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:01):
Hello, hello, and welcome back to the Boutique Practice Podcast.
Today's episode is when I've been itching to record because I think it's going to set some of you free, and we're gonna be talking about it, the concept of building a social media optional practice.
Now, if you're listening to this, you'll probably fall into one of two camps.
(00:22):
Number one, you love creating content and it feels natural and fun to you, and you want to do it.
Or number two, you absolutely hate it.
It feels like an endless hamster wheel you can't keep up with.
And no matter how many reels you post, it doesn't translate to actual patients in your practice.
So if you fall into camp two, or even if you're in camp one, but you want more margin, you're gonna wanna lean in.
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Hey, friend, and welcome to the Boutique Practices Podcast.
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If you're a woman in healthcare who's felt torn between your mantle as a healer, and let's just say the rest of your life, you are not alone.
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If you've been praying for a business model that is low maintenance part-time.
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All cash, highly profitable and potentially social media optional because you don't have time to be dancing on TikTok all day and you know that you can deliver life-changing results for your patients, but you need something that allows you to have the margin you've been craving, then you're in the right place.
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I'm your host, Dr.
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Alex, and I'm here to show you how to use heavenly strategy to grow a practice and a business that honors every role God's given you.
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From your practice to your home and everything in between.
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Think Proverbs 31.
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Wisdom meets boutique practice simplicity.
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So whether you're rocking scrubs, yoga pants, or a spit on cupboard t-shirt, take a deep breath, press play, and let's build the dream practice God's placed on your heart today.
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Okay, so let's dive in.
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Let's, let me just be honest.
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I have a love-hate relationship with social media.
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I've said this on so many different platforms, so many different times.
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I love that it allows for me To connect with people that I never would be able to connect with in person because they are all over the world or all over the country.
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And as a matter of fact, some of my best friends, people that I talked to the most, like Dr.
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Lauren, I really connected primarily with over social media.
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Me and her were both in Dallas at the same time, but on opposite ends, like an hour from each other.
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And we really didn't even get to know each other.
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Super well until she moved to Houston.
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And so her, along with some of my best friends and coaches and people that I, you know, I talk to on a daily basis, I primarily connect with through and because of social media.
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And so while that is, you know, while I think there's a blessing to it, I think there's so many benefits to it.
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I also hate it for business.
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I have tried to like it.
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I've worked really hard to create systems to manage it, and I've spent tens of thousands of dollars on social media managers.
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But here's the truth.
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I sit down to produce and I find myself sucked into the scroll hole.
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Suddenly, 30 minutes are gone, not because I was connecting with patients or potential patients or creating and and producing, but because I got distracted scrolling.
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And while I have set up so many different systems and ways to get off of the app, I've done apps, I've deleted my apps.
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You know, deleted my profiles or like, I don't know, it's not when you delete it, but it's like it's there but you can't access it like you deactivate.
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That's where deactivated them.
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I've done so many different things.
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I have right now an app called Be Present on my phone that is helping, but at the end of the day, even though I have gotten so much better.
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I don't want to be a part of the problem, the problem of constant noise, distraction, and comparison and being an addition to what so many people are already fighting.
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Like I don't wanna play into that role.
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So, you know, there's this, this piece of me that doesn't like it for myself and I also don't like it for what I know that it has a potential to do for other people.
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And so then.
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You know, there's that, and then there's also the algorithms like, oh my goodness, they constantly change.
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You have to like be a full-time social media specialist to keep up with them.
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You could literally pour hours into creating content that only gets seen for, a handful of people depending on how the algorithm works.
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I remember I was following this one.
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She's an influencer, she's a business owner.
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She's got hundreds of thousands of followers, and all of a sudden I didn't hear anything from her.
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And,, I kind of noticed, but I kind of didn't notice.
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And then she sent an email out to all of her followers, all of the people on her email list, and she's like, Hey, I just realized that for some reason Instagram is not showing my content to my followers.
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Like I, and what we realized, what she realized, and I've learned this myself, is once you pay for ads and you turn them off.
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The platforms won't show your organic content.
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They literally, once you show that you're willing to pay to play, they punish you when you stop.
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And so she was creating tons of great content and all of a sudden she was getting zero views, zero, you know, engagement, like compared to what she had before.
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And she came out, she sent this email and she said, Hey guys, like I'm not gonna be showing up there anymore 'cause I'm spending all this time and energy here and it's not even showing my stuff to my followers.
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Like, and I get it.
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I was, I was.
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So frustrated when the same thing happened to me and I was thinking, okay, you know, if you don't ever show my stuff to new people, that would kind of suck.
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But like for the people who actively raise their hand and said, they want my content, you're not gonna show my stuff to them.
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Like, what in the world is this? Like it, it literally blew my mind.
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It pissed me off, I'll be honest.
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Like it really, it enraged me and.
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At that point, I was like, I'm done.
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I am so done.
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Not only that, what I also learned, which is another truth bomb, once you create content on social media, it is only gonna be searchable for about 30 minutes, like searchable on the worldwide web in the biggest search engines at a IE Google.
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So when you create that content.
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It, you can search for it for about 30 minutes, and that's about it.
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Unless you are actually looking for the specific title of that post and you have the name of the profile that posted it, it will never pop up.
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Again, after 30 minutes, you could, and I, y'all, I have, I'm embarrassed to say I spent 2, 3, 4 hours sometimes trying to get the perfect reel together for it to never be searchable again, unless it goes viral and people know it and they know the name of it, and they know my name.
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It's gone.
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You will never see it again in Google.
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And so.
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That, that blew my mind as well, and I realized that there's a much better way to utilize, put your content online, that you will actually find it again, and not just find it again.
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But people will be able to type in a keyword like pregnant prenatal chiropractor in my area and a blog post or something that I shared.
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5, 6, 7, 8 years ago will still pop up because it's got the right keywords, it's got the right SEO, which is something we'll talk about in more detail in another episode.
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But, you know, there's so many better ways, especially for a local brick and mortar business to get your name and.
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Face in front of people who are actually looking for you versus people who might just be scrolling, say that's, oh, it's interesting, and then like, forget three seconds later, because we all have the attention span of a goldfish anymore.
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And never do anything, never move forward.
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And so for that reason, I, you know, the, the real, the reality is in all of my years.
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So here's another truth problem.
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In all of my years of practice, not once, like I've been in practice seven, almost eight years, no seven years.
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And I have been on social media creating content longer than that.
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'cause I was trying to get ahead of the game and I have never once had a patient say, I found you because of that reel you posted.
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At best, people might say, oh yeah, I saw some of your stuff after my friend recommended you, or I saw, I Googled and I found you, and then I was looking at some of your content and it really resonated with me.
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But never was social media a part, an entry point.
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It might have been a small part of the nurture journey, but honestly, if you don't have a ton on social media, there's other ways to nurture people that do not.
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Do not suck the life out of you.
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Like they suck the life out of, if they suck the life out of you.
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Like they suck the life out of me.
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At the end of the day, I've never gotten a return on investment for organic social media.
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Whether it was ti like from my time, my money, or my energy.
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It just has never been there.
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So.
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And I've, I've taken lots of courses.
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I also wanna preface this, like I have taken a ton of coaching and, and, um, courses on creating social media and building a social media presence for a local brick and mortar business.
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I have a following, but never has it just like actually brought patients.
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So it's like, one thing I will say is it is a good opportunity to nurture people.
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So I wanna talk about.
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Now why a social media practice might be right for you? Let's first define, like I mentioned, 2D different types of searching.
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The first one is scroll based searching.
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Like I said, that is what social media is.
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People are scrolling for entertainment.
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They might stumble across your content, but they aren't looking for you.
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And even if they like it, like I said, their attention span is.
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About the, you know, three seconds like a goldfish.
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If you aren't at this point like moving all around and doing all the things and doing stuff to keep their attention.
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You've seen those posts where it's like, why are you like putting a banana in a microwave? Like something stupid like that to keep your attention and keep you engaged.
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Um, people scroll past, so they might be like, oh, that's really cool.
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Fact fit next thing.
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And they, they, you know, they don't have any intent versus intent based searching.
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Searching.
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That is Google.
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That is blogging, that is podcasting, that's Pinterest.
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That's using platforms that are SEO driven, meaning people are literally searching with the intent to find what they're looking for and answer a provider or solution.
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And when you show up in those spaces, your content not only lasts longer, it's searchable for months, even years instead of 30 minutes.
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So if you wanna market and work smarter, not harder.
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I would encourage you to start thinking about how to create evergreen content, meaning content that will last will be searchable.
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That you can use key words, that people can go in there and type into Google, and your stuff will pop up years later because the energy and time you put into it was actually worth it, versus creating content on Instagram or TikTok that will be.
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Basically worthless, you know, a few minutes later if it doesn't go viral.
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And so the benefits of a social media.
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Optional practice is number one.
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You're gonna get more time and energy freedom back.
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You don't have to spend hours filming reels, editing captions, and tracking stats just to maybe get seen by a few people or maybe get seen by your best friends and your family.
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Number two, you're gonna get longer term result.
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A blog post, a podcast episode, even a Pinterest pin can can bring leads for months or years later.
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Versus social media.
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Like I said, it's gone in 30 minutes.
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I actually have a post a couple of posts that have gone close to viral or viral.
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I've had people use.
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The sound, the original audio on one of my posts that I've seen hundreds of copies of, I have had some very successful social media posts, i have one specifically that was really, really popular.
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I was like, yes, this is finally going to be the one to bring me a patient.
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I don't remember how many likes, but it was, it was like micro, viral or I don't know what you call it.
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It's like barely, almost viral, but not quite there, like it was tens of thousands of likes and comments and dah, dah, dah, dah, dah.
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Not a single person came in to our practice because of that post.
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That that post was all over the place share.
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I was just like mind blown because it was about my specialty, prenatal chiropractic, and everyone was like, this is so awesome.
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We love it.
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We love this for you.
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What we, I wish I had this.
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I want this share with my friend and dah dah.
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I live in Dallas now, the third largest metroplex or metro area in the country.
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Meaning there's millions of people who probably have seen that post.
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And millions of people that could have said, shared, liked, commented, whatever, and come in and made an appointment.
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Not a single person, not one.
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Okay.
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That is why I am so passionate about not wasting my time and energy on creating social media content.
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Now, here's the thing.
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We're gonna talk about this in a minute.
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I actually love social media for ads purposes, but.
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Organic content.
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You can miss me with that.
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Okay, so the third reason that I am not a huge fan of social media is because I also have better, I have more strengths in other places that I, I enjoy.
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Like I love talking and doing this podcast.
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I don't particularly love writing, but I know people who love writing and can create some incredible blogs and it's an outlet for them if you love relationships and creating a network of referral partners.
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It's also a passion of mine is becoming friends with people, colleagues in my community because nobody quite gets it, like somebody else in the community, like another doctor, like I'm friends with some obs, I'm friends with some other types of healthcare provider census and stuff like that.
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It is different.
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Like it's, you get it, you're listening to this 'cause you wanted something different.
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And so having some local friends that I can go to coffee with and connect with who get it is huge.
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And it's awesome that we also can refer to each other.
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We know like love and trust one another with our patients.
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Like I am very particular with who I refer to.
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The people who refer to me are also that way, and so it is so much more fun for me to go to dinner with a girlfriend who's a fellow healthcare provider, a referral partner, than it is for me to spend two to three hours trying to create a post.
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Okay, so last but not least, there's there.
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You might also choose something that has a deeper level of alignment.
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You might choose a marketing method that feels good and actually works, but it also fits with your lifestyle and values, which was basically what I just said in my last point.
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Like I.
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Prefer to have friendships than to have followers.
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It's just that simple.
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So for me, podcasting is simple.
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I don't have to dress up, I don't have to spend out, you know, two hours editing this.
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It's literally, if this episode is 15 minutes long, I spend about 15 minutes editing it.
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And you might have noticed items, but sometimes editing, but you get the point.
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And if you're still here listening after one or two or three episodes, then it probably is not that big of a deal.
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Right.
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Um, but this episode I've had.
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I still get business from being a guest on another show, on from an episode that is four years old.
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Because of SEO purposes, I still get people emailing, setting calls, booking to work with me.
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Because of one single podcast episode and more to come.
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Okay.
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That is the benefit.
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You will never see a social media post that is four years old that is still generating business, not one that's not been boosted by ads.
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Okay? I can hit record and talk and, and share this with you and put it out to the whole world, and it's done.
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And it's so much easier.
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And I've seen.
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Practices thrive completely off of different styles of marketing.
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Y'all.
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Before social media, we still had to market our businesses and practices and so going to a oldie but goodie still works like referral networks, like having several people in your community who know, like, love and trust you and are willing to send patients with you that like to co-work with you or co-manage patients with you on a regular month.
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That is a funnel too.
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That's a form of marketing and you don't have to rely on Instagram to and, and likes and follows to measure your impact.
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Okay, so here's what I'm, I wanted to do one last caveat before I step outta this episode, but I will say I, I do, for the purposes of social media, I do like ads.
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I do like paid ads if you have the risk tolerance to do so.
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Now, I, I wanna be clear like.
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You have to be able to be willing to pay, number one, pay to play.
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So for me, in certain seasons, for certain reasons, I absolutely am fine paying to play.
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But I also like ads because they are measurable.
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They are very clear.
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I think this is like the scientist in me where I'm like, okay, I'm gonna put money in and I'm gonna test and I'm gonna measure, and I'm gonna look at actual stats that aren't based on suppositions.
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Like most of the stats for organic content.
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I can look at it and say, did this ad work or did it not? And did it need to go to which audience did this ad work better and which title can I move these around and how can I play? And I can measure clearly my ROI, I can say I put a dollar in and I got four patients and got.
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You know, $50 out, that is a clear return on investment.
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But with organic content, you can't really say that.
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You can ask, how'd you find us? You know, who referred you? You can ask that question, and like I said, I've asked that question that's in my paperwork.
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I've literally been very intentional to try to find out, to find, see if ever one of my pieces of social media content brought me any business for my brick and mortar practice.
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And it never has it have.
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So like I said, it, it, it is okay, organic, it's okay for nurturing, showing up and showing people that's you a real business and all of that.
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Maybe it's just creating content because you enjoy creating content.
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But for me it, it's a no.
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So if you want to use social media though, and maybe you, you you wanna use it strategically, and you wanna repurpose content, there are tons of ways to do that, which we're gonna talk about on another episode.
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But if you're one of those people who's like, you know what, I actually, I love creating social media content and it does work for my business, and I would like to know, you know, because I'm, I'm not gonna lie, I'm gonna tell you, I know other people like Dr.
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Lauren for example, who loves creating social media content and built her business utilizing social media content.
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I am all for it if you like doing it and it works for you.
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And so that's why in the next episode I'm give you a little teaser of that conversation.
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Dr.
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Lauren, is going to tell us exactly why she does like social media, what she's doing a little bit differently in this season because she's trained more than I am and she's grown her practice with it and she's really good at it.
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She really enjoys it.
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But.
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I, I'll also tell you, we've been having these conversations not to like spill all the beans, but for her, you know, a social media optional practice.
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Is for a lot of people a way to go in certain seasons, even for herself.
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So in the next episode, she's gonna share her perspective and some alternatives that we've both been experimenting with our business on, with social media.
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And it, I think it'll be a great perspective if you're somebody who's listening to this and you're like, Alex, I, I feel like you really like hate social media.
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Yeah.
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There there's another perspective I wanna give you.
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The opportunity to hear from somebody who has made social media work for them and her opinion.
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And so that's where Dr.
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Lauren is gonna come in.
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However, if you feel burnt out, frustrated, or feeling like social media is the only way to grow.
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Hear me clearly, it's not.
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You can build a sustainable purpose-filled practice without it.
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If this resonates with you in any way, shape, or form, please share with another friend, a healthcare provider who needs to hear it, who needs to know that you do not have to have a social media or a busy social media, or it constantly, you know, posted social media always in there, always in the apps, always doing the thing, and the TikTok dances.
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And you done gotta do all that.
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You done gotta do the most.
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I'm just telling you, I'm just here.
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You, you know, you can, don't shoot the messenger.
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You know, if you've, this is the first time you've heard it and you're like, man, why hasn't anybody told me this before? I want you to know it's, it's not new.
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I also will say it is not new if you search social media, optional business.
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In Google, you're gonna find several people who are saying the same things in all different types of businesses.
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So many people are done and over it, and you can be too.
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You don't have to hang out on the grams all day long anymore.
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It is possible, so cannot wait for the next episode.
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Make sure to tune in because Dr.
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Lauren is gonna tell you her perspective as a micro influencer and what she does, how it's been working for her, what she's been changing, what's been a little bit differently.
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And then we are also going to share with you our new strategy, a strategy I am testing out right now that I am like literally falling in love with because it is just making.
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My life is so much easier.
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I'm not gonna lie, my life, and I've done it before, um, and I'm, I'm bringing it back.
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It's actually a strategy I've used in the past that I am bringing back.
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That honestly made me feel so much more peaceful in my business, gave me so much more time and energy back.
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Cannot wait to talk to you guys about that in the next episode.
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So please tune in, share with a friend, and I'll see you then.