Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
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How do you schedule it all from vacation, school schedules, off days, sick days? What happens to client care when something comes up with your family? If you're transitioning from a solo practice, it's nine to five.
What are the steps that actually make it work? Hey, friend, today's episode comes straight from a question inside our Boutique Practices school group.
(00:23):
If you're not there, you need to be.
It's where I drop free trainings, host live coffee hours, and help you get clarity on how to start or grow or glow up your boutique practice.
It's also where you can spend your own questions that might get answered and show up right here on the podcast.
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Hey, friend, and welcome to the Boutique Practices Podcast.
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If you're a woman in healthcare who's felt torn between your mantle as a healer, and let's just say the rest of your life, you are not alone.
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If you've been praying for a business model that is low maintenance part-time.
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All cash, highly profitable and potentially social media optional because you don't have time to be dancing on TikTok all day and you know that you can deliver life-changing results for your patients, but you need something that allows you to have the margin you've been craving, then you're in the right place.
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I'm your host, Dr.
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Alex, and I'm here to show you how to use heavenly strategy to grow a practice and a business that honors every role God's given you.
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From your practice to your home and everything in between.
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Think Proverbs 31.
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Wisdom meets boutique practice simplicity.
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So whether you're rocking scrubs, yoga pants, or a spit on cupboard t-shirt, take a deep breath, press play, and let's build the dream practice God's placed on your heart today.
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Okay, so I love this question because it's one of the main reasons I started coaching women in boutique practices.
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So let's dive in.
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If you are tired of trying to fit business into your life, if you've tried having your full schedule work around your practice.
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Kids ministry marriage, or just the real life care chaos of life? You know, this scheduling is less about time management and more about margin management, and that's what I help women do inside my coaching programs.
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We build practices with margin.
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We design businesses that fit your life, not the other way around.
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Not only that, I, I just wanna add something.
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Not only do we design it to fit your life, we help you design and craft a custom business.
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For you, for what you need and are called to bring to this earth.
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Okay, so here's the first thing we need to do.
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There's really five steps when it comes to figuring out how to make it all work.
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And the first step is building a custom business, which starts with a mindset shift.
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Okay? Your business is not.
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Cookie cutter.
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Okay.
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You have to recognize your business is going to be different than anybody else's business.
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We cannot slap an old model onto our life and expect for how everybody else is doing it and how the world has always been doing it.
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And.
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I think that it's going to work, especially if we are a mom, we are a wife.
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We have so much going on, so we need to get really clear on a couple of things.
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First, when I help women craft and design their practice, I like to have them think of their practice or their, this process, like a 3D printer.
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Okay? In a 3D printer, you have to know what goes.
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In the printer, like what resources do you have? But you also need to decide on what outputs do you want the outputs of the printer look like, your patient results, your income goals, your schedule, your sanity, like all of the things that you need to come out of your practice.
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But like I said, we also need to know what do you have to put into your practice? This is your time, your resources, your gifts, your energy, your calling.
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All of those things have to go in.
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And then we have to program the machine with instructions.
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This is our systems, these are our KPIs.
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These are the, the parameters and the boundaries of our practice to allow for it to print out what we want on the other end.
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So.
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Think of it this way, like if you had a three, 3D printer, if you're not familiar what that is with what that is, it's, it's a device where you can do input materials and have it print out an actual item.
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So say for example, you wanted to print out blue Legos.
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You would have to know, first of all what you want it to look like when it comes out.
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Do you want big like duplo style legos? And forgive my mom reference.
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I've got little kids and it's what, that's all around my house right now and I kind of like Legos.
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But besides the point, do you want big blue legos? Do you want square legos? Do you want rectangle legos? Do you want duplos? Do you want, what kind of Legos do you want it to make? Then you also have to recognize.
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What color do you want it to be? How many do you want it to make? Those are all things you have to consider.
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You also have to consider what materials you have to put in the machine.
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If you put felt inside of a 3D printer to print plastic Legos, it's not going to work.
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Okay? A lot of us.
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Are trying to output what everybody else or what the world thinks a practice should be putting out, what it should be, what, like, what we should expect from a practice, but we don't have the same materials putting it in and we're trying to figure out some equation, some magic, prompts to get the machine to do something.
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That is impossible.
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And then we get frustrated and we say, well, I just don't have what it takes, so I'm just not gonna do the thing.
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But instead, what we need to do is get creative.
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If we've got felt, maybe we don't need to produce Legos.
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Maybe there's something else that somebody is looking for that it, that would be excited and happy to buy.
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That would be made out of felt, trust me, there's somebody who's looking for what you have to create that is going to be specifically unique to what you actually have to put into the machine.
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Okay? So when we are designing our practice, that's how I like to think about it.
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Okay? We have to know what we have to put in, what we're trying to get out, and we have to give the machine the right instructions.
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That is the blueprint.
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That's what we use.
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When we are building out somebody's practice and here's the cool thing about a 3D printer, y'all, you can change it.
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You can change what you put into it.
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You can change what you want out of it.
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You can give it different instructions.
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It's not gonna, it doesn't have to print the same thing day after day, year after year.
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That's the cool thing about it.
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Everyone's blueprint is different and sometimes in every season it might look different.
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Some of us have babies and nap schedules.
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Some of us are homeschooling or helping out aging parents.
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Some of us have teenagers that wanna travel and do different things.
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Some of us are trying to get started while some of us are scaling past six figures.
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While some of us are wanting to open multiple locations and bring on teams, y'all, we are all in different phases and stages.
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And what we must focus on and understand is we do not want to build someone else's business.
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We want to build our own.
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Okay? So that's what we walk through inside the Boutique Practices 2.0
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program.
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We take the glow method and create a plan that is fully customized to your season, to your gifts, to the outputs that you need and you want and desire, and that God has called your machine to create.
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Okay.
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That's part one.
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Step two is we have to know, we're talking about scheduling.
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Right? That was one of the, the first part of the questions is how do we make it all work with the schedule? Well, that's one of the inputs we have to recognize.
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We all have different time.
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Schedules that we need to put into our practice.
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The first thing that I like to do when we are figuring things out for a practice or outlining the blueprint of a practice is obviously to set the goals.
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What is the output? The goals include things like your revenue goals and in order to determine revenue goals, which are going to be unique to you, your budget, what you're trying to accomplish, and how you're trying to get there.
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We have to know how often you're gonna work.
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So one of the first things I do is I help people to figure out how many weeks do you plan to work? This is important for figuring out your revenue goals and building your business around when you are actually working, but it's just essential for long-term planning.
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As a Proverbs 31 woman, you plan ahead.
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We wanna make sure that we hedge our.
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Ourselves,, in the best position possible for the upcoming seasons.
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We know it's gonna be cold winter, we know it's gonna be hot and summer.
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If you've been in practice for more than a few years, you may have noticed that there are slow seasons and busy seasons.
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There are things that we know to be true that we can set ourselves up for success in.
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So it's not a theoretical schedule.
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We're trying to create where everything goes perfectly, but we are being realistic.
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Okay? So most doctors look at their numbers and they start.
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Basing their, their revenue goals or percentages off of 52 weeks outta the year.
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But the reality is between holiday school breaks, sickness and family life, that's not happening.
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So for most people, I recommend planning 44 to 48 weeks in practice.
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That gives you, you know, I start with four weeks of vacation.
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Planned rest I know is going to happen.
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I'm gonna go on vacation, we're gonna do the things.
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Okay.
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I also, I, there's certain months, weeks during the year that are just slow and me and my husband have personally decided we don't really enjoy fighting it and trying to, to work against the slow weeks and building up.
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We'd rather just go with the flow and take vacation when it's easy.
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Why not? It always seems to line up with when we need a break anyways.
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Okay, so how many vacation weeks are you gonna take? But then you also need to consider if you were going to work in a job somewhere.
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They're gonna give you likely vacation time, but they're also gonna give you sick time.
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Okay? So how much sick time are you going to allow for yourself and your business? This allows for you to do the math properly so that way if you do take time off, you are not gonna be stressed and frustrated because you can't go to work or you need to take the time off.
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You wanna be able to take time off.
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To heal if you're sick or to take care of your kiddos without guilt or stress, or wondering how you're gonna make ends meet.
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Okay? So you want to plan against this or plan knowing that this is going to happen.
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So how many weeks are you going to work? That's the first thing you need to determine.
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Again, like I said, I typically recommend, you know, 44 to 48 weeks.
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For most people.
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You might do more, you might do less, but you need to really.
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Be realistic.
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Okay? Step two is you need to choose hours that work for your life.
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Next, we need to decide when you're going to see patients.
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I build my schedule for my practice around my life when my husband is at home.
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Right now, I work about six to eight hours a week right now, and I still generate almost a full-time income because my pricing and my structure is intentional.
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Okay? I am literally making as much as some people right now.
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And there are associate jobs working 40 hours a week because I know what I have to give, and I also know what has to come out.
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And if that means that I have to turn people away because they're not a good fit and they don't wanna pay, then they're just not the right fit for my practice.
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And by the way, I only have six to eight hours a week available, so I can't take everybody anyways.
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So my pricing and my structure is very intentional.
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My hours work for my schedule, my target audience that I work with.
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It also works for them.
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I line it up with what works for me, but I am considerate of what works for them.
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But here's the thing, sometimes even people in my target audience, my schedule doesn't work for their lifestyle and tough.
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That's just, it is what it is.
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I am not going to completely bend over backwards and move my schedule around for every single person I practice because then every single person expects that, and that's when you start to lose your boundaries.
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Okay? So if you're a mom, you need to consider when are the times of the day that you are completely irreplaceable, that it would make your life so much smoother if you were not working.
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Okay? What hours are sacred to your lifestyle, to the other mantles in your life? That you are not willing to give up, okay? Stop trying to squeeze your business into everybody else's schedule.
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Your hours are your hours and the right patients will fit into them.
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That's one of the perks of having a boutique practice.
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Your patients value you not convenience.
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That's also one of the reasons most people open a business in the first place because they want freedom and flexibility in their schedule.
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So accept the freedom and the flexibility.
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Okay, this fourth step is to, again, expect real life.
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Sick days are gonna happen.
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Babysitters are gonna quit.
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When I, during COVID schools closed every other week.
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Now we live in a much better situation right now, and I hope that never happens again.
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But the reality is, is stuff comes up and that's okay, and your patients will understand, especially when you're in a boutique model where your relationship with your patients is personal.
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They're gonna understand.
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Even medical doctors reschedule patients all the time for emergencies.
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You are human and your clients will respect that.
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So if you plan ahead for the things that you can anticipate, it makes it a lot easier when things come up that you don't expect.
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When you know your weeks, your hours, your priorities.
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It's easy for you to reschedule people without guilt when things come up and if it's not working out.
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It's always okay to change your hours.
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I revisit my hours every single quarter.
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Sometimes the hours that I think are gonna work great don't work at all.
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Either they don't work for my family or they just don't work for the, the overall schedule of my practice.
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Meaning if I'm gonna see people a few times a week, I don't necessarily wanna have two days back to back because it doesn't make sense clinically.
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But I also wanna make sure.
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That the schedule is working for my family.
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There have been times where, you know, when I have toddlers and they're just starting school, they're gonna get sick.
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They get sick all of the time.
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And so this year one of the things that I decided to do was, even though all three of my kids are in school two days out of the week for, for, um, 10 hours total, it would be easy for me to think, okay, I'll just work when they're at school, but.
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I remembered after having this, now I'm a third kid, that whenever kids go to school for the very first time, they get exposed to all the things and they end up missing a lot of days.
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And I want to be the mom that is going to help them and be there with them when they're sick, when they're dealing with sniffles and coughs.
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And as a chiropractor, you know, I think sometimes.
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When I know a lot of chiropractors are listening to this, you feel like, oh my gosh, like I must be doing something wrong because my kid is getting sick all the time.
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I just wanna release you from the pressure and the guilt for your kids to always be completely healthy.
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Um, I think that's unrealistic.
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That's how they built their immune system in the first place.
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And since COVID, a lot of places, like the school that my kiddo goes to, the Mother's Day out has a zero illness policy.
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So like literally snee teething, sniffles.
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We don't, we don't get to go to school for those.
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And so, you know, just a little itty bitty runny nose, a little bit of like some hum something, nothing like you can completely asymptomatic if you are have any symptoms, you cannot come to school.
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And I, I can respect that because they, they want to keep.
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From spreading illnesses, which is it.
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I think it's a part of life, but I also understand, you know, there's weeks when I'm like, man, I really don't want my kid to be around somebody that's sick because I have things to do and I just don't have bandwidth right now.
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So I'm going to hedge against or protect my kiddos and not necessarily take them out to the places where all the other little ones are running around.
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For my toddler to get exposed to something.
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'cause I've got a big week next week and I need you to be healthy.
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Okay.
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That's just smart planning and parenting.
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That's just something to consider.
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So what I'm doing in this season is I'm actually not working when they're at school.
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I'm working when my husband can be home because I know no matter what happens, if my little one, 'cause he is like, she's 14 months right now.
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She's been exposed to like all the things at this point, I think not all of them, but most of them.
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So we haven't, oh man.
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For, we've been so blessed that after, you know, the, the first wi.
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First year of life, we've kind of gotten most of the things that she's doing pretty well, but I know that it's very possible that she's gonna start teething at any point and she's gonna have a runny nose, and then we can't go to school.
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And so I've decided I don't wanna have to reschedule people all of the time for little things.
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I wanna be there when she's available or when, when I need to be there.
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And so my hours.
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Are actually not when my kids are at school, they're when my husband's at home.
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So you wanna think about the different priorities you have at hand.
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And remember, friend, a wait list is your best friend.
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It's important to start with a few hours and then fill them up and expand them as your plate and your schedule allows.
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Okay? So one of the things, this is really part, part four, one of the things I want everyone to keep in mind when you're scheduling.
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If you are looking at your schedule and you have 12 hours on your schedule and it's half full and consistently week after week after week, it's 50% full.
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How do you think that's gonna make you feel as compared to looking at a schedule that is booked out overbook, or you have a wait list that is six hours a week, y'all? Psychologically it is so much easier for you to plan your life around a completely full schedule than it is.
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To have a schedule with a bunch of empty gaps in it.
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When you have a schedule with a bunch of empty gaps during that time, your mind, your brain is going to need a lot of discipline to be productive because you're constantly going to be thinking, I should be doing something for the business 'cause I scheduled this time for the business.
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But also, what do I do right now? There can be a lot of guilt and frustration wrapped up into those empty six hours.
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And when it happens consistently, you can find it very easily.
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Find yourself stuck in a rut.
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And I see that happen a lot with people.
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And we tell them, cut your hours down.
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Cut your hours down.
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If that means you're working six hours a week, slowly, that six hours gonna get full.
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Because there's gonna be demand there.
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People are gonna realize they don't have access to you.
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And then now you, you will have leverage to be able to schedule people and you'll have people saying, oh wait, I gotta get on your schedule now, because there's not a whole lot of options.
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There's not a whole lot of availability.
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Slowly that turns into a wait list and slowly you start to recognize, hey, like I'm consistently adding an hour here, or adding an hour there.
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Why don't I make this a new shift or add this to my shift, and now all of a sudden, after a month, month and a half, you're at eight hours.
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And then the same thing happens a couple months later and you're at 10 completely booked hours with a wait list.
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And then a couple of months later, the same thing happens and you're at a completely booked out schedule at 12 hours a week, y'all, that is so much easier to build up than staring at a consistently half empty schedule.
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Or have full schedule, however you wanna look at it.
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I know for me, when I see appointments, spots on my schedule, I start to do anxious work, busy work.
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I'm like, I gotta do something.
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Like for whatever reason this, this spot wasn't open, I have a tendency to wanna fill it with something productive.
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I feel like if I'm not being productive, I'm wasting time.
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And then ultimately most of the time I am really just wasting time on busy work.
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Um, and so that's just something I personally struggle with, but I see so many other people struggle with it, that it is just something that I consider to just not even deal with.
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Okay.
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The.
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Sixth step is protect your margin.
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Scheduling isn't about cramming it in.
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It's about protecting what matters most.
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Margin is the oxygen of a stable business.
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So you build it by setting hours that, like I said, fit for your family.
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Pricing accordingly to your own capacity, taking actual time off and staying rooted in your why behind your work.
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Because the goal isn't to prove that you can do it all.
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It's to build a business that lets you live while serving as.
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Well, okay, so if you want help building that kind of practice, one that's profitable, peaceful, part-time and personal, that's what I do.
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Join me inside the The Boutique Practices School Group.
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If you haven't yet, it's literally go to the download the school app, type in boutique practices.
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You'll find it if you're on my email list.
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You've gotten the link a couple of times.
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It's also gonna be in the show notes here.
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And stay tuned because in the school group, not only are we doing coaching and we're gonna be talking about some more stuff, you're gonna get exclusive content and you won't get anywhere else in that group, including coaching.
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But you're also gonna get first access to the Boutique Practices 2.0
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Blueprint program that is launching this fall, y'all.
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It's a full.
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Blueprint to start up or glow up a Proverbs 31 style boutique practice to create something that is completely customized.
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Y'all, it's not cookie cutter 'cause your practice isn't cookie cutter.
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If that's what you're looking for, for me to say, step one, do this, step two, do this.
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Paint your walls this color, do this this way.
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This is exactly how you have to do it.
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Say exactly this, exactly this time.
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That is not what that's all about.
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That's not what my coaching is about.
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My coaching is about helping you to get clear on what God called you to do, not what he called me to do.
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And so what I want to do is help guide you on that journey and get clear, teach you systems, teach you procedures, teach you how to take the God idea and grow it into something beautiful.
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So if that sounds like you join me.
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In the group and stay tuned for this new program, the Boutique Practice Blueprint 2.0,
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y'all.
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It's the completely revised version of the blueprint that I have been teaching for the last four years.
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It is updated for 2025 when it comes to logistics, statistics, all the good stuff, systems that are working right now, but it also has a breath, a fresh wind from God on it, and it is built on Proverbs 31 Wisdom, which is.
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The female blueprint for entrepreneurship.
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So y'all stay tuned.
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Join the school group and I'll see y'all in the next episode.
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Bye.
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Hey girl.
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Before you go, I've got two big invitations for you.
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First, if this podcast blessed you and you know other women in healthcare need to hear it, would you take just a moment to pay it forward and leave a review? It costs you nothing but a few seconds of your time, and your words might just be the reason another doctor hears encouragement at exactly the right moment.
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Second, I'd love to invite you to join our Boutique Practices School community.
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Just go to your app.
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Store.
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Download the school app.
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That's school spelled with a K and search boutique practices, and hit join.
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Inside.
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You'll find community camaraderie and maybe even your biz bestie, as well as free monthly coaching coffee hours with me and exclusive content you won't get anywhere else.
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It's the place to be poured into, encouraged and surrounded by other faith led women building their dream practices, and in case you didn't know it or someone hasn't said it yet today.
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You are beautiful.
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You are loved, you are seen, and you are believed in.
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Until next time, bye.