Protect the King: Navigating Family, Business & Hard Decisions with Mark McKenzie

How do you run a thriving business with your siblings—without losing your sanity or your bottom line? In this episode of CEOs Unscripted, Mark McKenzie, CEO of DocQmax, shares the gritty, inspiring story behind his family’s 50-year journey in the printing industry. From navigating family dynamics and hard conversations to staying innovative through digital disruption, Mark brings honest insight on how to lead with integrity and pivot with confidence. He and host Jane Gentry dive deep into why CEOs must protect the business like a king on a chessboard, how automation and AI are reshaping legacy industries, and the uncomfortable—but necessary—truth about letting go of people who no longer fit. Whether you’re leading a family business or scaling through industry shifts, this conversation will leave you with real-world tactics and refreshing perspective.