The Gratitude Advantage: How One CEO Built a Thriving Culture Through Authentic Leadership

What happens when a 39-year-old takes over a family business and inherits employees who are decades older? In this powerful episode of CEOs Unscripted, Jane Gentry sits down with Jim Nooney, who transformed Nooney Controls through the revolutionary power of gratitude and authentic leadership.

Jim shares his raw journey from feeling "unsuited" to run his father's business to building a culture where employees genuinely looked forward to coming to work. You'll discover why he believes gratitude is a "superpower" in business, how being debt-free enabled strategic risk-taking, and why asking for forgiveness can actually deepen business relationships.

Key Takeaways:

• Why sincere gratitude (not gifts) transforms workplace dynamics
• How to establish authority when leading people older than you
• The hidden costs of employee turnover and how to prevent it
• Why "no one cares what you know until they know you care"
• The business case for putting employee wellbeing first

Here's a timestamp outline for the episode:  [00:00:00] - Introduction to CEOs Unscripted and guest Jim Nooney. [00:05:00] - Jim's backstory and the founding of Nooney Controls. [00:15:00] - Challenges of taking over a family business. [00:25:00] - The role of gratitude in leadership and business success. [00:35:00] - Building sincere relationships with employees and vendors. [00:45:00] - Key insights on gratitude as a leadership tool. [00:55:00] - The impact of gratitude on company culture and employee engagement. [01:05:00] - Jim's advice for young leaders and aspiring CEOs. [01:15:00] - Closing thoughts and takeaways from the conversation.