In this episode of Field Service Stories, Charles Scully, Managing Director of Cornwall Waste Care, shares how he became the managing director of a multi-million-pound waste collection business. In this fascinating interview, Charles shares how he built his foundations as a young man and reinvented himself at 49 to build a business from the ground up.
Discover:
- Business Lessons on market research
- Creating recurring revenue streams
- Maintaining professional standards
- Building trust through transparency
- Focusing on customer retention
This episode offers practical advice and inspiration for business owners, field service professionals, and those simply curious about how resilient leadership shapes thriving businesses.
Key topics include:
- Early lessons about discipline, cleanliness, and systematic operations
- How corporate sales experience shape a professional approach
- The importance of trust and service quality in building customer loyalty
- How finding an underserved market niche led to rapid growth
- Why age is just a number when starting a business
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Intentionally Disturbing
Join me on this podcast as I navigate the murky waters of human behavior, current events, and personal anecdotes through in-depth interviews with incredible people—all served with a generous helping of sarcasm and satire. After years as a forensic and clinical psychologist, I offer a unique interview style and a low tolerance for bullshit, quickly steering conversations toward depth and darkness. I honor the seriousness while also appreciating wit. I’m your guide through the twisted labyrinth of the human psyche, armed with dark humor and biting wit.