In this episode of Field Service Stories, we follow Matthew Powell's remarkable transformation from plumber to tech innovator. Alongside his brother, Matthew is revolutionising the UK home services industry with WarmZilla, a company that’s redefining how boilers are bought and installed.
With a lean team of just 10, WarmZilla has grown into a multi-million-pound business by offering fast, smart service powered by innovative field service management software. Matthew shares insights into:
- Building a distinctive and memorable brand
- How to connect with Gen Z in an old-school industry
- The power of technology in improving efficiency
- How field service management software is key to scaling a business
- What customers expect in 2024 and beyond
- What’s next for the home services sector
Whether you're in plumbing, heating, or any field service business, this episode is packed with insights on building a modern brand, leveraging technology, and meeting ever-changing customer expectations.
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