In this episode of Field Service Stories, Gary Specter, CEO of Simpro Group, shares his journey from scaling startups to leading a $1.7 billion global success story. With decades of leadership experience at SAP, NetSuite, IBM, and Adobe, Gary offers insights into the transformative power of resilience and innovation in field service management.
Discover:
- The key traits of resilient leaders and how they drive change
- Insights into Simpro’s foundation story and its synergy with BigChange
- The role of technology in shaping the future of field service management
- How AI and automation are revolutionising field service operations
- Strategies for customer-centric growth in challenging economic climates
- The impact of cultural differences on global business strategies
- Lessons from private equity investments in service companies
Gary also discusses the recent acquisition of BigChange by Simpro Group, outlining the opportunities this creates for innovation and growth across Simpro, BigChange, Airflow, and ClockShark.
This episode offers practical advice and inspiration for business owners, field service professionals, and those simply curious about how resilient leadership shapes thriving businesses.
Key topics include:
- Resilience in leadership
- Driving innovation in field service
- Building customer-centric businesses
- Integrating AI and automation into operations
- Navigating cultural dynamics in global teams
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