In this episode of Field Service Stories, we sit down with Peter Holmwood, Managing Director of SES Home Services, to explore the ambitious goal of installing 600,000 heat pumps annually by 2028 and the monumental challenges that lie ahead for the utilities and plumbing and heating sectors.
Peter offers key insights on:
- The technological advancements revolutionising field operations
- Innovative strategies to tackle the industry-wide skills shortage
- How to build customer trust when introducing new climate technologies
- The role of real-time stock management in enhancing efficiency and first-time fix rates
Beyond the technical aspects, we also discuss the human side of this green transformation. Peter reveals how SES Home Services empowers its workforce and improves customer experiences while navigating the path to sustainability.
We also tackle important questions, including:
- Is the 600,000 heat pump target achievable, or just a pipe dream?
- How is field service adapting to meet these growing demands?
- What impact is cutting-edge technology having on this journey?
Whether you're in the utilities sector, involved in field service operations, or simply interested in the future of sustainable energy solutions, this episode offers a compelling look at the challenges and opportunities on the road to net zero.
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Intentionally Disturbing
Join me on this podcast as I navigate the murky waters of human behavior, current events, and personal anecdotes through in-depth interviews with incredible people—all served with a generous helping of sarcasm and satire. After years as a forensic and clinical psychologist, I offer a unique interview style and a low tolerance for bullshit, quickly steering conversations toward depth and darkness. I honor the seriousness while also appreciating wit. I’m your guide through the twisted labyrinth of the human psyche, armed with dark humor and biting wit.