Episode Transcript
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(00:00):
So let me tell you what I want to talk about.
(00:02):
The theme is about my access to work application to get some help with my ADHD for my business.
And I just thought I'd share with you the experience that I've had, uh, by no means.
an expert on the Access to Work process.
In fact, if anything, I'm the exact opposite.
(00:23):
I, I found the whole process quite challenging.
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And, uh, if you've got any help or support to offer, do let me know in the comments, because actually I, I found this process quite difficult.
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So before I get going, I thought for anybody who doesn't know who I am, I'll give you a little bit of context.
(00:47):
It's not, well, I guess it is the Bev show.
.999I was going to say it's not the Bev show, but I guess it probably is, but just, it's not going to be a deep dive into my, you know, long life history, but just a bit of an overview really.
So I am now a business coach and a mentor, and I work specifically with, um, um, um, Women in wellness or wellbeing who have got a coaching business or want to have a coaching business or a training business around wellbeing, and they want to take it into the corporate market.
(01:18):
And I got into this about a year and a bit ago after spending the five and a bit years before that running my own business as a corporate trainer, training people about menopause in the workplace.
And the reason I got into that, which I didn't do until I was 52, so I didn't start my own business until I was 52, I'm now 58, going on 59, was because Having spent a very long time working for UK, the Ministry of Defence, predominantly working for the Royal Air Force as a civilian, 32 years I worked there, and I struggled so much with my own menopause for two years, really, really struggled.
(02:00):
And I ended up resigning from my job in 2018 and found myself unemployed, um, with some skills around teaching, training, obviously 32 years of experience just of working.
And long story short, I ended up starting to do some training initially for the Royal Air Force.
(02:22):
And since then with lots and lots of other companies, um, around menopause and the impact it can have on working people.
So I was going into corporate and basically delivering training and workshops and programs.
But I switched a year and a bit ago.
And where it's what the reason I'm telling you this is because I didn't find out I had ADHD until I had my formal diagnosis in January, 2023.
(02:51):
So what's that about 18 months ago coming up, maybe I had no idea I had ADHD.
I knew there was lots of things that I always struggled with like time management and planning and organization and staying tidy and start and stuff, but not finishing it.
I had all of the struggles, but didn't know, didn't have a name for them.
Didn't know it was ADHD.
(03:11):
Then I had my diagnosis as I say, 18 months ago, and I was told when I got my diagnosis that I could apply for some help from the UK government through a scheme called access to work, which I was familiar with because when I was working for the MOD, I had a couple of my team members, um, had asked if I could help them go through the access to work process.
(03:38):
So I was familiar with what it was, I kind of was familiar with Um, how you applied, but not as an individual with a business.
it was quite easy, the process, if I remember rightly, when we did it through the MOD, but to be honest, I'd never actually, I'm not, I'm not great at asking for help.
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I don't know about anybody else.
(04:00):
I find it really difficult to ask for help and asking for help from the government just feels, I don't know, it sounds really silly, but.
I know ADHD is classed as a disability, um, but I don't feel disabled I definitely find some things hard, but I don't feel disabled.
(04:23):
.999And it felt like I was taking it by applying for the support.
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It felt like I was taking stuff that I didn't.
.999Really have a right or an entitlement to, and it wasn't until probably a year and a, maybe a year ago that I was having a conversation with somebody else who had gone down the access to work route.
(04:45):
She was a middle aged woman, just like me, late diagnosis, uh, ADHD starting her own business.
She was actually quite at the early stages of starting her business.
And she said something that made.
made me think about it differently.
Um, she said, you know, what access to work does and the support that they give you is about leveling the playing field.
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So the things that I struggle with because of my ADHD, there's a, there's a cost.
(05:19):
cost to managing those things in my business because I have to bring in external support.
.998Uh, and I know everybody kind of, it's advisable if you've got your own business to bring on other people to help you with the tasks, but I kind of struggle with some of the basic stuff that most.
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people who are neurotypical probably wouldn't struggle with.
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Um, and it's really, I'm still finding it quite hard to express what those challenges are without feeling like they sound a bit pathetic because the whole thing with ADHD is we find some of the basic stuff that neurotypical people wouldn't even, you know, question.
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We can find it really quite challenging.
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Um, but the, the underlying message behind that is.
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God, I sound so pathetic by saying that I struggle to, um, plan my week, that I struggle to organize tasks that I have a problem with forward planning, that I, you know, will miss really important tasks.
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Um, appointments and deadlines and it's just, there's a lot of things that are really challenging.
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Even just things like getting my accounts done, bringing my accounts up to date.
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It's such a challenge to do that, even knowing that the consequences of not doing it are high from a financial point of view.
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So getting things ready for my tax return and that sort of thing is quite challenging.
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So long story short, this, this lady that I was chatting to said, you know, all it does is level the playing field.
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You're not getting something that is kind of, More than somebody else would get.
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It just means that you're, you're running your business from like a, a level, you know, you're on a level with other people at the start that haven't got ADHD.
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I'm not articulating this very well.
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So.
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I, I am denied and then realized that actually I, I do pay somebody quite a big chunk every month to keep me accountable.
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You know, really that's, that's her main role is just to manage me.
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And that on itself is a challenge.
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I pay an awful lot of money for, um, software and things to help me manage my time.
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What I really probably need are good strategies.
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From a coach that could help me anyway.
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So let, let's talk about the access to work process because that's what I wanted this live to be about.
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So let's accept that I've kind of got over myself and decided actually some help would make a big difference.
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I'm fairly certain my business would be further on.
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I've been relatively successful without any support, but I think I could be much more successful with support.
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So I applied actually for access to work, uh, just before Christmas, literally about the 23rd of.
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December, and I'm not great at form filling anything that I think is going to need a lot of detail or a lot of coordination, lots of kind of bringing bits of information together, especially if part of that is numerical data.
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I really panic and I struggle, but I kind of forced myself to, to open up the access to work application form and work through it online.
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I gave myself a good couple of hours to do it.
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And I, basically went through the process.
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It was just an online form.
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Um, I can't even remember what sort of things I had to put in there.
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What I had been told was ask for the moon and you know, you might get You might reach the sky.
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So I did ask for an awful lot.
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I didn't expect to get any of it, to be honest.
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I think I asked for virtual assistant support to help with admin.
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I asked for coaching to help me with, um, my ADHD.
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Symptoms, I don't even like using the word symptoms, my ADHD traits.
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So things like helping to teach me strategies to, to manage my time better.
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Um, I asked for some hardware to speed up the process of things like editing, because I, part of the problem with something taking a long time is I can get.
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Very distracted, lose focus, think I've done something and then realise I haven't and then get incredibly stressed when I realise that I've got to catch up and play catch up last minute, so I ask for quite a lot of stuff if I'm honest.
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As I say, not expecting to get anywhere near that much, but everybody I spoke to said, look, ask for it.
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Don't expect to get it.
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But if you ask for hardly anything, you probably won't get that either.
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So I got the confirmation back from Access to Work that the application had gone through and that they'd received it and that somebody would be in touch to do a workplace assessment for me within 12 weeks.
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So, 12 weeks really took me into March, and March came and went, no assessment date, no contact whatsoever.
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I had a very initial email almost.
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minutes after I hit submit on the application.
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Bear with me, I need a slurp.
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So, March came and went, nothing.
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April came and went, nothing.
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May came and went, still nothing.
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June arrived, and I was at the point of should I give them a call? The problem is I wasn't sure quite who to call.
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It wasn't very clear who, who I needed to contact to sort of chase things up.
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And then again, I think, I don't know if it's an authority thing or just the fear that they're going to ask me things I don't know, but I find it really difficult to pick up the phone and have those sorts of conversations.
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I'm not shy.
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I don't have.
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any trouble talking to people.
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I don't have any trouble picking up the phone and having, you know, sales calls now.
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I haven't always been like that, but I don't now.
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But the idea of ringing up, um, I think it's the bureaucracy that, that Challenges me a bit.
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But anyway, I was at the point of trying to figure out who it is I needed to talk to.
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So in June, I was still waiting.
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to get some sort of, um, response from Access to Work.
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And I was at the point of trying to find out who to contact.
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And I got, just as I was going on holiday, about two days before I was due to go on holiday, I got an email from Access to Work, um, asking me to call them.
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With a telephone number.
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So I gave them a ring and, um, a very nice man said, yes, we've had your application, sorry for the delay.
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We're very, very busy.
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What I need to do now is arrange a workplace assessment.
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I think that's, um, like a third party organization that does the assessment.
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Um, but I needed to, they, they wanted quite a bit of information from me before they could do that.
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They wanted my corporation, um, Tax return.
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So my business tax return, they wanted my self assessment tax return.
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Uh, Chantelle, obviously you're across there in, uh, Australia.
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That basically means my business tax details and my personal tax details.
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So I had to gather all of that together, um, and send it through.
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And they, they arranged the assessment for just when I got back from holiday.
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So I had the assessment probably A week and a half ago, it was just on teams, Microsoft team.
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So nobody actually came and assessed my workstation, you know, in person, but we had about 45 minutes where I talked to the assessor and I kind of lost it a little bit.
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Um, I had a bit of a meltdown and I think it was because actually talking about the challenges that I have, I got really emotional about it.
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Um, But she was, she was very kind, she was very understanding, and we kind of talked about some of the challenges I had.
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Um, it did feel a little bit strange though at times, because she, she was asking me questions, and I get that they have to kind of look at the disability as a whole, or the condition as a whole.
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But she seemed to be fixated on the fact that I had dyslexia.
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And I don't have dyslexia.
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I was actually part of my job in the M.
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O.
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D.
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for a long time was as their dyslexia tester.
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So, I was their dyslexia specialist doing adult screening tests for, for military and civilian personnel.
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And I know very well that I don't have dyslexia, although ADHD and dyslexia are quite often comorbid, but I don't have dyslexia.
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And she was asking me, do I struggle when I'm reading? Do I struggle to comprehend what I'm reading? And most of the time I don't, but if it's particularly boring or particularly complex, then sometimes I have to read a paragraph maybe three or four times to kind of understand that paragraph.
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Um, but I, I don't know, isn't that just something that most people have an issue with? If something's really, really complicated or complex, then sometimes you have to read it a few times to, to fully understand it.
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So to me that, that's not in, in itself an indicator of dyslexia.
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She also asked me what my spelling was like, what my sentence structure was like, was I, did I find it difficult to write? But actually, I've written a book, self published and self edited a book.
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Um, I would say probably one of my strengths is the written word.
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So, my spelling is very good and yeah, if it's complicated, you've got, you know, you're going to have to read it a few times, but she seemed to fixate on this because I'd said, yes, I had to reread things sometimes, uh, a number of times.
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But she seemed to disregard completely the fact that I said, but I know I don't have dyslexia.
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I was a specialist in this area.
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tested.
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other people for a long time and then know that I don't have any other signs of dyslexia.
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The reason I'm hammering on about this will become apparent when I tell you about what they've actually offered me in terms of support.
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So we also talked about other things that would help, for example, an accountability partner.
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Because one of the biggest challenges that I have as an ADHD er is following through on tasks, uh, remembering to do the thing, um, and also planning it out.
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So, I currently have Claire, who works with me, and her sole role really is to keep me on track.
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I always joke that she has three tasks and that's it.
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On a Monday, I tell her what I'm gonna do on a Wednesday, she checks up to see if I've done it, and on a Friday she bollocks me if I haven't.
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And I sort of joke about the fact that, you know, that's her job.
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Uh, she does a hell of a lot more than that in the business, to be fair.
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But I need that accountability.
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I also have, um, a va, a beautiful lady of the Philippines who.
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does a lot of the routine stuff because one of the biggest problems with ADHD is we have very much an interest driven brain.
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So in order to really get things done, we have to have interest there or a very high, uh, tight deadline.
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and very high consequences.
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So she does an awful lot of the kind of the routine stuff that, that I would probably let slip.
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So I asked about the possibility of having either an accountability partner or somebody who I, who I could get funding for to do what Claire does.
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So it would free up Claire to do other things.
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Um, I think what I gathered from Access to Work is they won't give you any support for things that are normal, everyday routine business functions.
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So they won't pay for a VA to do your admin because admin is a normal business function and that's absolutely fine.
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Although I think as a one person business, it's probably, it is one of the areas that I struggle with.
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So without getting that support means I don't have a level playing field.
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I don't know.
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So, I asked about coaching, I asked about an accountability partner, I asked for some software and some hardware, um, I asked for a Remarkable, um, which, uh, if you're not aware, a Remarkable is a bit like a tablet, it's like a Kindle for writing, and apparently they're very, very good, because one of the benefits of a Remarkable for somebody with an ADHD brain is, um, All they do is note taking.
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It's not like a full blown iPad where you've got notifications and shiny objects going off all the time where you'd get distracted.
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It's purely a note taker.
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I, one area that I really do struggle with is I cannot listen to somebody and take notes at the same time.
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Can you be, be listening to somebody and making notes and be able to do both? I can't do it.
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My colleague Claire is brilliant.
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She, she'll be listening and she'll be writing loads of notes and they'll be dead clear and easy to understand.
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I just can't do it.
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Um.
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So with the idea with the Remarkable, um, is that, well there's a number of reasons really.
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I have about 48 different notebooks.
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Most of them I've only got half a dozen pages or so written on.
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And I have them all over the place and I never know what's in any of them.
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So the idea with the Remarkable was that maybe I could just, um, have this one place.
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where I keep all of my notes, and it wouldn't have the distractions that my iPad has, because I have got an iPad.
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I don't find it particularly nice to write on with the, the Apple Pen, uh, so I tend not to use it for notes.
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So that's what I asked for, and About a week after I had my assessment, I got notification from my case worker, who was the guy who originally, uh, called me.
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And he said, um, well, in, in the email, he said, we've had your assessment back and we're happy to fund some, um, support for you.
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So I thought, well, that's great.
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So I had to look at the, the support that they were agreeing to.
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And they've, it's just bizarre.
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They've, they've agreed to fund some software that's like an auto captioning software.
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So if you're on a meeting on teams or on zoom or anything like that, it automatically, like, Captions the meeting and takes notes for you and it, this bit of software, I can't remember what it's called.
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I should probably have it in front of me.
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It's something like 2, 400 pounds.
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I don't know what that is in Australian dollars, but to just under two and a half grand for this software for note taking, but actually most software does that anyway.
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If you go on to zoom, you've got note taking apps that will, you know, transcribe the note meetings.
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Whilst I kind of did say I struggle to take notes, I certainly don't need two and a half thousand pounds worth of software, um, there are other things out there that are a hell of a lot cheaper that I can use and I do use, So, I think it would be a brilliant bit of software if you were a student and you were in lectures and you were wanting to, you know, have that, those notes taken.
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But it's, it just doesn't seem to.
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fit in any way with the challenges that I was, um, sharing.
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They've also offered to pay for Grammarly for me.
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Um, Grammarly, you know, it's a great tool.
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Um, I don't use it because actually, as I said earlier, I don't feel I have a need really with, with my written work to need Grammarly running in the background.
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Nice to have.
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but I don't need it funding.
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Um, they also offered text to speech software for me, so that I could, didn't have to read things that were complicated.
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Now, I get that these are all helpful, um, but it's almost like she picked up on this, it's like she didn't, it's almost like she had a, Um, a list of, um, support that she was able to give and she was fitting that into me as opposed to listening to what I needed.
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So the very thing that I really did need was the accountability and the coaching.
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So they've given me, they won't pay for an accountability partner, even though the amount that they gave or that they sort of set aside for an accountability partner is.
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With four hundred and eighty pounds.
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They'll pay for software for two and a half thousand that I don't need, and then add on, I think Grammarly is something like 180 or something, and then this text to speech is about another 400 a year.
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But they won't give me an accountability partner for 480 pounds.
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It just doesn't make sense to me.
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Um, and they, they've offered me.
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18 hours of ADHD coaching, but they will only give me 1, 400 pounds for those 18 hours.
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And I think I worked out that that's something like 70 pounds, 70, 75 pounds an hour for a coach.
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Now, I am a coach and I've paid for coaching before.
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And I have to be honest, 75 pounds an hour doesn't buy you a particularly Great coach in my experience.
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So 75 an hour is quite low.
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Um, And they gave three quotes.
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So they gave a low, a medium and a higher one.
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And even the high one was only about 2, 400 for these 18 sessions, but they've given me the lowest amount of money for coaching.
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So I feel maybe I'm wrong, um, but I feel that.
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I'm going to have to go with a coach who doesn't value their own worth.
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Um, maybe that's, maybe that's me being a bit disingenuous, but my experience of coaching and working with coaches is that if you don't value yourself, you don't tend to charge much for what you do.
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And if you don't value yourself, is it because you have a lack of confidence in your ability to just help and support.
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So I don't know, maybe I, what I need to do now is go back to my caseworker and say to him, look, I don't feel like the support being offered fully meets the needs that I have.
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I feel like I'm being offered.
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quite high value support that I don't need and the support I do need either hasn't been approved or it's, they've given me such a small amount that actually it's probably not going to help that much.
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Whether I'm able to, instead of having 18 one hour sessions, at 75 pounds, I have nine sessions at 150 pounds with a, with a coach that is, you know, charging what coaching should be charged at.
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I don't know that maybe that sounds a bit churlish.
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So that was it really.
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I would really love.
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Some, um, some support and some help on this really, because if you've gone through the access to work process and you have ADHD, I'd love to know how you found the process.
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Did you find it frustrating? I found it Very frustrating, most of which because it took so long to get any support, uh, or even to just get any confirmation and, and kind of anything happening, but I definitely found the whole sort of assessment and feedback from that really frustrating because I feel like I wasn't listened to, and now I feel like I've got to, you know, justify myself or challenge that assessment.
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And it doesn't help that the lady was really lovely and I don't want her to get into trouble.
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Um, but I do feel like I don't feel much like I'm very much further forward coupled with the fact that in order to claim for any of the, the, um, support that they've given me, they did offer to fund a remarkable, I'm very happy to say, and three years of the software that goes with the remarkable.
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So I'm very pleased with that.
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But actually the process like any government process.
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I know because I worked for the civil service.
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I worked for the government for a very long time.
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So I know that there's always hoops to jump through, but the process for claiming looks really complicated.
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Again, a whole load of forms and My ADHD does mean that I find it really difficult to, to, to do those forms.
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I have to get, I have to almost like, Oh, I don't know, like build myself up to it.
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So I'm going to get Claire, the lady that I was talking about before, my accountability buddy, my business guru that works with me, um, I'm going to get her to go through the forms with me and, and get the support.
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It's the weirdest thing because.
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You'd think having the challenges that I've had, that I have, you'd think, how the hell does that woman run a business? The flip side of all the challenges that come with ADHD are actually some real strengths.
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Um, and, I feel as if with the right support in place, um, to, to manage the weak areas, the strengths that I have in my business will flourish.
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So fingers crossed, we'll watch this space.
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Um, so I'm going to leave it there.
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there are some superpowers that go with it.
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I always worry about calling them superpowers to be honest, know that some people with ADHD struggle way, way, way, way more than I do.
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And, um, they'd probably, you know, they, they wouldn't recognize them as super powers.
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Um, and it's easy really to focus on all of the bits that we find challenging and not, not really recognize the bits that make life, you know, yeah, just make business and life easier.
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Like for example, some of the strengths are I'm very good at, um, managing lots of things.
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I have a chaotic brain.
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So when ever there's chaos, I'm quite comfortable in chaos.
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Love change.
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You know, some people really don't like change.
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I'm very comfortable with change.
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I'm very comfortable with learning new stuff because I find that novelty is really helpful.
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It kind of triggers my interest.
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I have to manage it a little bit, but, um, I'm very happy to go and try things that, Um, other people might be afraid to try.
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I'm not particularly risk averse in that, in that respect.
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And so we have this impulsive, um, we, we, we, we have, we're happy with risk.
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I shouldn't say weak.
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It's like, we're all the same, but the way my ADHD shows up, it means that that impulsivity means I get stuff started and done.
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I take an idea.
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From idea to actual action very, very quickly.
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So there are lots and lots of benefits.
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It's just some of the, the stress that comes with the weaker areas.
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And that was what I was hoping access to work might, might have been able to help me with, um, we'll say I will maybe come back on and do another live when I've gone through the process of actually, um, applying for some of the support that they've given me.
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And it could be, to be honest, that I haven't read it well enough and detail isn't one of my strong points.
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Maybe I need to go back with Claire with me, go through the detail and maybe it isn't quite as off the mark as I think it is.
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We will have to see.
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So, there you go guys.
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I'm gonna love you and leave you.
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Take care.
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Bye.