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July 2, 2025 48 mins

Growing an agency to nine figures takes more than talent. It takes clarity, systems, and the ability to scale without losing your edge. From defining a clear value proposition to building a global team, success comes from doing the hard things right.

In this episode, Alex Melen shares how he and his brother built SmartSites into one of the top-rated digital marketing agencies in the US. He talks about early decisions that shaped the business, the mindset shifts that made growth possible, and how to maintain culture and accountability across six offices worldwide. He also shares his views on how AI is changing the agency landscape.

Alex Melen is an award-winning entrepreneur and co-founder of SmartSites, with over 400 employees worldwide. He’s been a leader in digital marketing for over two decades, spoken at nearly 100 conferences, and featured in top outlets like Forbes and NPR. His approach is practical, proven, and focused on long-term growth.

Timestamp:

00:00 Intro

00:25 Background of Alex Melen

01:17 Early Days of SmartSites

04:08 How to Figure Out the Unique Value Proposition

12:32 Deciding to Grow the Business

17:36 Keys to Success in Growing the Business

22:13 Marketing Tactics with Only 10% of the Budget

24:53 Scaling Challenges and Operational Keys to Success

30:43 How to Standardize Culture Across 6 Offices Worldwide

34:46 Percentage of American vs. International Employees

37:27 Creating Accountability Across a Diverse Team

39:34 Thoughts on How AI Is Changing the Business World

47:34 Connect with Alex Melen

 

Connect with Alex Melen to learn more about growing an agency

🔗 LinkedIn: https://www.linkedin.com/in/alexmelen/  

🔗 Website: https://www.alexmelen.com/ 

🔗 Company website: https://www.smartsites.com/ 

 

#businessgrowth #entrepreneurship #scalingbusiness #marketingagency #businessowner

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🔔 Do you want to learn more about different growth marketing strategies? 

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Subscribe to Gerrid Smith’s channel: https://www.youtube.com/@iamgerrid/    

 

Stay connected.

🔗 Instagram: https://www.instagram.com/iamgerrid 

🔗 LinkedIn: https://www.linkedin.com/in/gerrid-smith/ 

🔗 Website: https://gerrid.com/ 

🔗 Podcast Website: https://growthboss.tv/ 

🔗 Digital Marketing Website: https://fortressgrowth.com/ 

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