God, it's brutal out here

All the time they tried their best, is this the kind of thanks they get?

Veteran journalists Chuck Campbell and Wayne Bledsoe have made careers of keeping up with and analyzing music, and in this episode of "How We Heard It," they unload on the pitfalls - like slogging through terrible albums, dealing with pushback from disgruntled fans and shaking their heads at undeserving bands and singers who became improbably famous.

Joined by their engineer/musician friend John Baker, the guys talk about the value, or lack of value, of negative reviews, the impact of technology like Auto-Tune on music, the celebrity deaths that hit the hardest and that godawful Kars4Kids jingle.

But at the end of the day, they still love music, and they explain how nothing hits like hearing a great song for the first time.