Quality Control in Business Central: The Power of Insight Works' Quality Inspector App

In this episode, Ryan and Emma dive into the transformative impact of the Quality Inspector app by Insight Works, designed specifically for Microsoft Dynamics 365 Business Central. They explore how this app simplifies quality management through customizable test plans, automated event-driven inspections, and real-time data capture via mobile devices. Seamless integration with Business Central, Microsoft Teams, and Power BI turns inspection data into actionable insights, empowering businesses to enhance efficiency, ensure compliance, and improve customer satisfaction.

Whether you're managing inspections on the factory floor or analyzing trends in the boardroom, this discussion will show you how the Quality Inspector app can redefine your approach to quality control within Business Central. Tune in to learn how to streamline workflows, reduce defects, and make quality a seamless part of your operations!

Quality Inspector: https://QCforDynamics.com

 

Episode Transcript

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You're listening to Inside Insight, the podcast

(50:07):
that dives into the latest innovations and

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strategies in manufacturing, Distribution and

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Dynamics 365 Business Central. Brought to you

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by Insight Works. This show features our hosts,

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Ryan and Emma, as they bring you expert conversations,

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industry insights, and practical advice to

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help you stay ahead in this constantly evolving

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world.

Ryan (06:12:00):
Welcome back. Everyone ready to dive into something

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pretty crucial for any business out there?

Emma (07:44:40):
Definitely crucial, and maybe not the most

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exciting topic at first glance, but.

Ryan (08:49:34):
Oh, I think we can make it exciting. We're

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talking quality control and more specifically,

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how it's getting a tech makeover.

Emma (10:31:34):
Yeah, a pretty major tech makeover, actually.

Ryan (11:10:22):
Taking a close look at an app specifically

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designed for businesses already using Microsoft

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Dynamics 365 Business Central.

Emma (13:10:06):
Right, so these are companies that are, you

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know, already pretty tech savvy.

Ryan (14:14:46):
Absolutely. And this app is called Quality

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inspector, developed by InsightWorks. So get

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ready to have some of those aha moments. We're

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going to uncover how this app helps streamline

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everything from inspections happening right

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there on the factory floor to making sure you're

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ticking all the boxes when it comes to compliance

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and regulations, because.

Emma (19:26:26):
That'S a big one. Staying compliant.

Ryan (20:03:54):
Huge. So to kick things off, what's the big

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idea behind Quality Inspector? What's its core

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function?

Emma (21:52:42):
Well, at its heart, it's all about helping

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businesses, especially in manufacturing, distribution,

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you name it, streamline their entire quality

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assurance process.

Ryan (24:26:06):
Right. So it's not just about like checking

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things off a list. It's about making quality

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control a core part of how the business operates

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within disessential.

Emma (27:16:54):
Exactly. It's about weaving it into the very

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fabric of the system.

Ryan (28:15:42):
Okay, I like that. Weaving it in. Now let's

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get into the nitty gritty. What kind of features

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does this app offer? Let's start with customization.

Emma (30:36:54):
So customization is king here. Think about

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having templates and test plans that you can

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tailor specifically to your products.

Ryan (32:30:54):
Okay, that makes sense.

Emma (32:52:54):
Specific work centers within your facility.

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You're not stuck with a one size fits all approach.

Ryan (34:24:26):
That's great for businesses with a lot of variety

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in their products.

Emma (35:13:46):
And it gets even better. The app can automatically

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generate those tests based on events happening

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within Business Central.

Ryan (37:09:46):
Events like what?

Emma (37:32:42):
Well, let's say you receive a shipment of goods.

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Boom. The app automatically triggers the relevant

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tests based on the products in that shipment.

Ryan (39:37:06):
Ah, so we're talking about those inbound inspections

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here.

Emma (40:23:22):
You got it. Making sure those incoming goods

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meet your standards right off the bat.

Ryan (41:38:58):
So, to be clear for our listeners, these are

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the checks done when goods first arrive at

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the warehouse.

Emma (43:05:06):
Precisely. And that automatic test generation

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is a game changer. It makes sure you have a

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consistent, standardized approach to quality

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right from the get go.

Ryan (45:46:50):
I bet that saves a lot of manual work and prevents

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errors.

Emma (46:34:10):
Yeah.

Ryan (46:41:06):
Okay, before we move on, you mentioned something

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about mobile capabilities earlier. How does

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that work?

Emma (47:48:58):
This is where things get really cool. Imagine

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your quality inspector out on the shop floor,

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armed with a tablet or even just their phone.

Ryan (50:19:10):
Okay, I'm picturing it.

Emma (50:41:58):
They can input all the inspection data in real

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time, right there on the spot. No more scribbling

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notes on paper and then transferring them later.

Ryan (52:55:18):
That sounds incredibly efficient. But hold

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on. Doesn't real time data capture mean a ton

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of data to manage?

Emma (54:24:22):
Absolutely. But that's where the beauty of

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the business central integration comes in.

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All that data flows directly into the system.

Ryan (56:08:54):
So you have a centralized record of everything.

Emma (56:41:54):
Exactly. It's all readily available, easy to

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access, and no more messy paper trails or spreadsheets.

Ryan (58:21:30):
Now you've got all this data at your fingertips,

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what can you actually do with it?

Emma (59:29:06):
Well, first off, think about historical analysis.

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You can spot trends, recurring issues, maybe

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even predict potential problems before they

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happen.

Ryan (62:08:50):
That's powerful stuff.

Emma (62:30:50):
It integrates seamlessly with Microsoft Teams

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and Power BI as well. Imagine being able to

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collaborate with your team, share insights,

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and visualize that data in a way that's easy

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to understand.

Ryan (65:50:48):
So it's not just about collecting data. It's

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about turning that data into actionable insights.

Emma (67:10:08):
Absolutely. You can identify bottlenecks in

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production, track the effectiveness of your

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quality control measures. The possibilities

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are endless.

Ryan (69:17:20):
I could see how this would be a game changer

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for businesses. More efficiency, better insights,

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and I'm assuming, a much smoother path to regulatory

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compliance.

Emma (71:30:34):
You nailed it. Meeting industry and government

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standards becomes much less of a headache because

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the system's built to support it.

Ryan (73:10:42):
Okay, so we've talked a lot about those inbound

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inspections. What about quality control further

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down the line? You know, during the actual

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production process itself.

Emma (76:01:30):
It handles that beautifully, too. You can set

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up validation points at various stages of production.

Ryan (77:22:50):
I see. So you're proactively checking quality

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as you go.

Emma (78:17:38):
Exactly. And that proactive approach prevents

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those costly problems down the line.

Ryan (79:38:42):
So let's say you discover a recurring defect

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in a particular product line.

Emma (80:55:26):
With this system, you can catch that early,

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adjust your processes, and avoid a much bigger

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issue.

Ryan (82:34:22):
Makes sense. So it's not just about catching

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defects. It's about using the data to understand

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why they happen and prevent them in the future.

Emma (84:39:26):
Exactly. It's a whole new level of quality

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control. Now, who exactly benefits from all

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of this? While honestly everyone involved in

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quality management.

Ryan (86:34:38):
I was just going to ask that, who are the target

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users here?

Emma (87:12:46):
Well, of course you have your quality control

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inspectors. They can do their jobs more efficiently

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and accurately. Then you have managers who

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get that real time visibility into what's happening.

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And then you have your data analysts who can

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use that information to make those strategic

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decisions.

Ryan (91:25:54):
So it's a win win across the board pretty much.

Emma (92:07:22):
And you know there are a ton of quality control

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apps out there.

Ryan (93:09:46):
So what sets this one apart? Why should someone

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choose quality inspector?

Emma (94:12:18):
The key is its configurability and how seamlessly

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it integrates with Business Central. It adapts

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to your existing workflows, making that transition

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to digital quality management much smoother.

Ryan (97:17:34):
Right. No need to rip and replace your entire

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system.

Emma (98:05:10):
Exactly. And as we mentioned, the integration

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with tools like Teams and Power bi, that's 165 99:36:10,000 --> 100:18:38,000 Emma