IT Ops Query
This podcast distills the signal from the noise about enterprise IT digital transformation and operations in the era of Agile, DevOps and distributed applications. Interviews feature expert guests in conversation with IT journalism veteran Beth Pariseau, Senior News Writer at Informa TechTarget.
Episodes
Enterprise service management platform vendor ServiceNow has been one of the most assertive in the industry in developing its AI agent products over the past 14 months. Our guest, Dorit Zilbershot, has been with ServiceNow for six years, serving in various product management leadership roles focused on AI. In this interview, she shares recent ServiceNow AI model development news with Nvidia, how enterprise AI agent adoption has dev...
The director of engineering for a Fortune 20 automotive company shares his thoughts on the latest in cloud-native technologies for platform engineers during KubeCon + CloudNativeCon North America 2025. He also discusses ways platform engineering can address common cybersecurity risks, including software supply chain security. Finally, Saxena gives his insights on the opportunities and challenges AI presents for platform engineering...
Bob Killen, senior technical program manager at the Cloud Native Computing Foundation (CNCF), shares highlights from two survey reports released this week during KubeCon + CloudNativeCon North America 2025: The 2025 State of Cloud Native Development report and AI Tech Radar Report. According to Killen, the results show that cloud-native technology has become more accessible to back-end developers, and that AI development is closely...
Oracle senior vice president Sudha Raghavan manages all expansions and new buildouts for some of the world's largest infrastructure platforms supporting GPU clusters, including network design. As the company prepares to build new gigawatt data centers worldwide, she explains how its database heritage helps in operating increasingly demanding data center networks with high performance and efficiency.
Featuring: Sudha Raghavan, senio...
It's our first on-location episode! At GitHub Universe, Katie Norton, Research Manager for IDC's DevSecOps and software supply chain security practice, explains how a new extension to GitHub's CodeQL reflects increased awareness of security as a dimension of code quality. She also discusses the shifting strategic partnerships and competition that come with increased convergence between AppSec and QA workflows, along with the AI sec...
Patrick Lin from Splunk discusses how observability extends beyond IT, highlighting its importance in improving business decisions, customer support, and revenue. The interview also covers challenges in enterprise observability, like standardization and teamwork, along with the changing role of AI in observability methods. AI automation can help observability practitioners keep up with increasingly complex infrastructure, but custo...
Observability and security company Cribl has had a front-row seat to the rise of generative AI, AI agents, and their impact on data management in IT. The company, which grew from log management into federated search, a data pipeline, a data lake, and a cloud-based managed service, also expanded its product offerings this week with notebooks for observability experts, a Model Context Protocol server, and support for bring-your-own-A...
What a difference six months makes: after adjusting its product pricing and bundling in April during its Team 25 US conference, Atlassian now says adoption for its Rovo AI products has taken off. The company's head of AI product talks about what changed, what's new at the Team 25 Europe conference this week, and what's ahead for Atlassian AI.
Featuring: Jamil Valliani, vice president and head of AI product at Atlassian
In today’s e...
The leader of search, observability, and cloud operations at Amazon Web Services outlines her strategic perspective on monitoring AI agent systems such as Amazon Bedrock Agents. Ultimately, she envisions unified visibility, including security, across AI workflows, from silicon to application, both inside and outside AWS.
Featuring: Nandini Ramani, Vice President at Amazon Web Services
In today’s episode, we’ll cover…
- Generativ...
Experienced IT practitioners offer their predictions for how AI will change observability, the role of the site reliability engineer and incident management within enterprise organizations, from best-case scenarios to pitfalls and risks. Come for the 40 combined years of IT ops expertise, stay for the "Highlander" references and football analogies.
Featuring: Jonathan Moore, domain architect, Progressive Insurance and Laura Vetter,...
Ameet Talwalkar joined observability vendor Datadog in February to lead a new AI research lab at the company. He is also an Associate Professor at Carnegie Mellon University. One of the first projects from the lab was released to open source in May – Toto, a foundation model trained on real-world observability data. Talwalkar discusses how Toto could improve observability forecasting tools such as Datadog's Watchdog, and does some ...
Steve Koelpin is a seasoned engineer and award-winning data strategist who specializes in observability, logging, and data pipelines at high scale. In his experience, generative AI in observability tools can help reduce the time it takes to resolve IT incidents, but can also foment dependence on a 'black box' tool. There's also the matter of feeding AI the large amounts of data it requires without breaking the bank, where Koelpin s...
Nancy Gohring is a senior research director at IDC, focused on big picture trends related to enterprise AI adoption, including business, organizational and technology architecture transformation in the context of AI and GenAI. In this wide-ranging interview, Gohring gives the big-picture view of the challenges and changes GenAI represents for enterprise IT operations teams, from roles to teams to tools.
Enterprise Strategy Group analyst Torsten Volk says he spends so much time playing with generative AI tools that "if I used fewer, I'd get a lot more done." But judiciously used -- and with plenty of human oversight -- LLMs and AI agents can be catalysts for fundamentally changing businesses, from application modernization to massive data processing, including the growing volume of telemetry gathered by observability tools.
One of the enterprise tech industry's most influential voices on all things AI, independent analyst Andy Thurai, says in a wide-ranging discussion that IT pros should prepare to work with AI agents in the very near future, despite unanswered questions about their orchestration and the reliability of their decision-making.
"AI is not just another technology layer; it's a distinct stack with its own complexities and risks," according to Coralogix CEO Ariel Assaraf. In this episode, Assaraf details those unique issues and how his company plans to address them using its recent acquisition, Aporia.
Kishore Gopalakrishna says that the observability market is ripe for disruption in the AI age, particularly at the storage and query layer. The former LinkedIn architect is now co-founder and CEO of StarTree, which offers a real time analytics platform based on Apache Pinot. The company has a preview version of its StarTree Cloud service for observability that supports metrics, logs and traces, and shipped StarTree ThirdEye last ye...
Gartner analyst Gregg Siegfried reflects on the previous generation of AIOps tools that never quite lived up to their "NoOps" promise, looks at how generative AI tools have already affected IT ops pros' day to day work, and predicts the ways AI agents are poised to even more dramatically alter the observability and IT automation landscape.
Mark Tomlinson is senior director of performance and observability for digital payments provider FreedomPay. He previously worked for PayPal and also served as Chief Performacologist, founder and host of the PerfBytes podcast from 2012 to 2023. He talks about how his company uses generative AI tools in its observability practices, imagines the future possibilities for agentic AI ... and just as importantly, explains what a "Perform...
Alois Reitbauer is chief technology strategist, head of open source and the leader of research at observability vendor Dynatrace. He is a contributor to CNCF open source standards such as the Keptn event-driven orchestration project and OpenFeature for feature flag management. His Dynatrace bio also describes him as "a regular conference speaker, blogger, book author and sushi maniac." He reflects on the evolution of AIOps before a...
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