What drives someone to leave a decade in retail and H.R. to pursue franchise ownership? In this episode, host Lori May sits down with Jeremy Riess, VP of Operations at Chick-fil-A Murfreesboro, to talk about his journey from corporate life to entrepreneurship and how he’s using his leadership to build people, not just business.
Jeremy shares how his childhood side hustle and passion for impact evolved into a long-term goal of becoming a Chick-fil-A owner-operator. With refreshing honesty, he discusses what it’s really like to start over, learn from 15-year-old team members, and build a culture where every “little thing” makes a big difference.
What You'll Learn:
✅ Why grit, humility, and long-term vision matter in leadership
✅ How Chick-fil-A’s culture reshaped Jeremy’s understanding of impact
✅ The “balloon moment” that reminded him why small acts of care go far
🎙 Podcast Quote: “Your growth is in your hands. You have the opportunity to step into this role and really own it.” – Jeremy Riess
Want to hear more from future business leaders? Have a question for Lori and Beau? Submit your letter at advice@launchpointleader.com or LaunchPointLeader.com/podcast and follow us on social media!
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On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
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