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March 4, 2025 28 mins

This week on The Minds of Mortgage Podcast, host Kelly Yale engages with Ashley Yarbinec, the Director of Member Relations for the Mortgage Bankers Association. Drawing from her extensive experience—starting as a loan processor and advancing to managing operations teams—Ashley provides valuable insights into the mortgage industry from both operational and leadership perspectives.

Their conversation delves into Ashley's journey in the mortgage sector, beginning with her work on niche VA loans in Guam and culminating in her current role, where she leads initiatives on the residential side of MBA's impact on young professionals. As a mentor and advocate for newcomers in the industry, Ashley shares her passion for fostering opportunities for the next generation of mortgage leaders through professional development, networking, and meaningful industry connections.

Kelly and Ashley discuss the significance of mentorship within the mortgage industry. Ashley reflects on the extraordinary female mentors who have influenced her career and emphasizes the importance of established professionals guiding newcomers. She also offers practical advice on structuring mentor-mentee relationships to accommodate various needs and schedules.

The podcast takes an insightful turn as they explore succession planning in the mortgage industry—a timely topic as many seasoned professionals approach retirement. Ashley outlines different approaches to succession planning and underscores the importance of preparing internal talent for leadership roles, ensuring continuity, and preserving institutional knowledge.

Much of the discussion focuses on change management within the traditionally resistant mortgage sector. Ashley shares her experience leading a major Loan Origination System implementation and guides how companies can successfully navigate technological and operational transitions by engaging stakeholders at all levels.

Throughout the episode, Kelly and Ashley's authentic exchange highlights their commitment to enhancing the mortgage industry through mentorship, innovative leadership, and embracing necessary change. Their conversation offers actionable insights for industry newcomers seeking guidance and veterans planning their legacy and the future of their businesses.

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