In this interview, David Hornak, a partner at two restaurant concepts in Oxford, Ohio, The Pickle & Pig and Gaslight Brewhouse, discusses his experience managing a total of 175 employees across both locations. Hornak explains the integration and benefits of using the Shifty training application, emphasizing its role in improving employee engagement, upselling, and operational efficiencies through features like flashcards, checklists, and anonymous feedback. Hornak shares insights on implementation challenges, the use of technology in training, and the positive outcomes observed, such as enhanced food knowledge and better restroom cleanliness. He also touches on modernizing training routines to accommodate current generational learning styles and stresses the importance of utilizing technology to streamline operations and improve performance. This episode is sponsored by Shifty.
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