Episode 40: Building a Business Together: A Conversation with Faithann and Dave

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In this special episode, Faithann invites her husband and business partner, Dave, to the mic for a behind-the-scenes look at what it’s like to grow a business through networking—together.

Dave shares his candid thoughts about the early days of Window Cleaning Plus, how he felt about Faithann joining BNI back in 2018, and the pressure of showing up to those first jobs that came from networking referrals. From tackling large residential jobs to learning how to stay professional even when a hose gets stuck, Dave offers real-world advice for anyone in the trades trying to grow their business with integrity and excellence.

You’ll hear how networking relationships formed by Faithann translate into customer loyalty, trust, and glowing testimonials—and how Dave and their team uphold that trust every time they step foot into a client’s home.

What You’ll Learn in This Episode:

• 💡 Why networking paid for itself before they even joined

• 🧼 What it’s like to walk into a client’s home as “the husband of Faithann”

• 💬 How one referral changed the trajectory of their business

• 📹 Why service professionals should always assume there are cameras (and microphones)

• 🧠 The mental shift from frustration to gratitude in the field

• 👥 How teamwork between the networker and the technician makes the whole operation stronger

• 🛠️ Practical advice for new tradespeople who want to build rapport and confidence

Memorable Quotes:

“If you’re in the trades and one of you networks while the other delivers the service—realize both roles affect the outcome. You’re building something together.”

“Just because you’re not the one networking doesn’t mean the relationship building stops when you get to the job.”

“They talk about Faithann like they’ve known her forever—and that trust gets extended to me when I show up.”

For Service-Based Business Owners: If you’ve ever wondered how networking could actually grow your business—and what happens after the referral—this episode is your roadmap. It’s honest, practical, and proof that showing up with professionalism, consistency, and care pays off in ways that go far beyond clean windows.

Resources & Links: 🪟 Learn more about Window Cleaning Plus 🤝 Discover more networking tips and tricks at the Networker's Tour Guide blog. 🎧 Catch past episodes of the Networker’s Tour Guide Podcast here

Thanks for listening! Be sure to subscribe, leave a review, and share this episode with another business owner who’s in the trenches building something great.