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October 16, 2025 • 16 mins

Get an exclusive 30% OFF Omnisend for 3 MONTHS: https://shopify1percent.com/omnisend What if I told you your customers are better copywriters than you are? In this episode, I dig into how using the voice of your customer can increase Shopify conversions by up to 47% (according to MECLABS research). Most brands write copy that talks at customers instead of for them. I’ll show you how to flip that script and turn your homepage into a mirror that instantly builds trust and sells more. If you want to increase sales without spending another dollar on ads, this one’s for you.

Key Take-aways:

🧠 Stop writing like a brand. Customers don’t care what you want to say; they care what they get. šŸŖž Your homepage isn’t a brochure—it’s a mirror. Show your customers themselves in your copy. šŸ“ˆ Using customer language can increase conversions by up to 47%. šŸ—£ļø Harvest real customer words from reviews, support tickets, and social comments. šŸ¤– Use AI tools like ChatGPT to summarize review patterns and uncover your customers’ true value themes. šŸ’” Write copy like your best customer just explained your product to a friend—that’s the real secret.

🫶 Support the amazing sponsors that make this show possible 🫶

Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌

(plus most report paying about half the price of Klaviyo 🤫)

🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend

Ā 

Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue!

Try Bold apps for free here: shopify1percent.com/bold

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