Episode Transcript
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(00:00):
Hi, this is Dr.
(00:01):
Soma.
Just a disclaimer, this podcast is for informational purposes only and isn't intended as medical advice.
Always consult with your doctor before making any changes to your diet, exercise, or health regimen.
Let's go to the show.
(00:41):
Ladies and gentlemen, today we have the honor of hosting Shermin Kruse, an award-winning writer, idea curator, global change-maker, complex-system negotiator, speaker, and storyteller.
Born in Tehran during a time of significant upheaval, Shermin began writing poetry in Farsi at the tender age of 10, channeling her experiences under war and oppression.
(01:03):
Her family's immigration to Canada marked the start of an inspiring journey from young immigrant to influential global voice.
With degrees in philosophy, neuropsychology, and law, Shermin has represented Fortune 500 clients, authored the acclaimed novel "Butterfly Stitching," and produced over 60 TEDx talks.
(01:24):
Her upcoming book, "Stoic Empathy," explores balancing resilience with compassion to navigate today's complex world.
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Even if they're 1000% over entitled to it, they still feel less entitled than a man would.
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And so as a result, they don't feel like they should risk it.
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one of the things I talk about in one of my TEDx talks is an example of managing your emotions to serve yourself.
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this is a story of me and my mom on the streets of Tehran.
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I was caught without my headscarf.
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There was a morality, police car guard.
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There was a really big gun.
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There was threats, there was hostility.
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It was a challenging situation and extremely difficult.
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My mom was not interested in serving the morality police guard.
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My mom was interested in helping me.
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And so her ability to connect with that guard, to use empathy, to connect with that guard on a cognitive level while maintaining emotional distance that was in, in some ways obviously intended to I to in imper her influence in a forward fashion that assisted her and her own family.
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Welcome to my podcast.
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I do feel like I'm in the presence of a superstar, only because you are a woman, you are a mom, you are a lawyer, you are a collaborator, you are producer you are a negotiator, a consultant, and I'm sure, so I chew two thirds of Like I feel like this is a reverse compliment.
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I tend to take on a lot of roles, I think women, we don't really ask for what we deserve.
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I agree.
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And I would also say it's hard to blame the women.
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I had a friend this year ask, and very politely, very respectfully, and they withdrew the offer.
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Oh, wow.
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And that's like our nightmare, right? It's always a possibility in a negotiation.
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Yeah.
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And whether it's a marketplace or a higher level corporate negotiation, that the other person will leave.
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And you have to be willing to face that responsibility.
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And as long as you conduct yourself in a manner that you're proud of, you have to be willing to take that risk.
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But that's why women don't do it, because they're less willing to take that risk than men are, because I think as a general matter, they feel less entitled to whatever it is they're asking for.
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Even if they're 1000% over entitled to it, they still feel less entitled than a man would.
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And so as a result, they don't feel like they should risk it.
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You know what I mean? I wish I could I booked this podcast for two hours instead of one hour because I feel like I could learn so much from you.
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As a kid, I did grow up with a lot of Persians and during that time a lot of Persians came over and my exposure was actually to realize the persecution that they faced and I got to learn about that and how much they sacrificed right.
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Yeah.
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can you share with us your experience with that and how your family immigrated to Canada and how that inspired you to write the books that you do and do what you're doing now? Yeah, it's, and it's not just Iranians, right? It's people all of all over the world.
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But there is something to be said about living in, under an oppressive regime and an oppressive regime that has just undergone a revolution and an oppressive regime that has just undergone a revolution that also finds itself in the midst of a bloody war.
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So I was born in 77.
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The revolution occurred in 79, and obviously the two years leading up to the revolution were extremely volatile and bloody as well.
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And then the first 10 years following the revolution were in extremely unstable time for the regime as it was trying to strengthen its hold on the people.
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So it was also a very aggressive time to be living under that regime.
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It still is, and I certainly don't deny that.
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But it was a particularly difficult situation at that time, and the laws were far more strict in a lot of ways than they are now.
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And then there was the Iran Iraq War, which about a million people died.
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There was about 40 million people in Iran at the time.
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So that's about one out of every 40 people died and a lot of heavy rocket attacks into Tehran.
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By the time I left in 88, there was up to six missile attacks a day.
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So it wasn't just the oppressive government, it was also the breadlines and the electricity cutoffs and the rations and the lack of fruit and things like that.
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But as a general matter, I was actually just talking about this with someone today.
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I feel when I reflect on my childhood, my overwhelming sense is not suffering.
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My overwhelming memory and feeling even the smells and the touches and the sights.
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I remember.
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It is mostly this idea of being cocooned in almost a shelter that existed in my mind, but a sh a shelter that was missile proof.
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And I went through my childhood in this shelter a lot, in this mental shelter.
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And a lot of the reason, and I'm aware, it's fully clear so I can see exactly what's happening all around me.
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I can smell it, I can see it, I can touch it, I can taste it I can feel it.
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And yet, by the time mourning rolls around, my sphere is back.
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And this protective layer that I had around me was largely because of my parents and the way they were.
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Protecting me, not from the truth.
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And this is really important.
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They weren't protecting me from the truth, but they were protecting me from trauma.
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And that is when I learned really at that age, the lesson that became my life's work, which is now this new book, stoic Empathy, which is how do you utilize your empathic awareness of the people around you in order to find sufficient self-control? Not so you can hide the truth, but so that you can expose it in a manner that would be appropriate for the people around you, especially if they're more vulnerable than you For them as appropriate as exposing children to war And oppression can be right.
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Obviously these are things we don't want kids to have firsthand experience with, but if they're having the firsthand experience, how do we act as that buffer? And they did such a great job of this and I don't, I don't think they knew they were doing, you're just good at it naturally.
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And I ended up being very driven by their protection of me.
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And then we had the gift of immigration, which tons of warts on the side of the world, man.
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Boy, especially when I entered the corporate world.
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There's so much, so many external power dynamics, so much inequality.
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It doesn't compare.
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I would much rather be here than be back home.
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And it's not because of the food, which is amazing, or the people who are incredible or the archeology or the landscape.
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It's because of the regime.
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And a lot of Iranians feel this way.
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And so the reality is that I became like this driven person, driven to succeed, driven to prove my parents' sacrifice was worth it, right? Not anything they imposed on me, but something I imposed on myself.
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And it really changed the way I actually approach the world so that I became intrigued by this idea of power dynamics and how much of our power is within us, and how much of our power is not within us, right? And finding my way through that labyrinth essentially.
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How did you formulate these ideas? Was it as a child or was it when you formally entered law school where you realized that you had this ability to use, your background, your experiences as an immigrant to this country to create these ideas, and then ultimately to write the books that you've written? So partly I realized it through error, right? And through failure.
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And it was this, when we first immigrated, for example.
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I was suddenly exposed not only to a new language, but a new room, right? That I had to read a new way of existing, a new form of dress, a new way of being.
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And I did not know how to maneuver my way through it.
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And it was disastrous.
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My first two years after immigration, I was just a middle school kid, but I was eating lunch alone every day.
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And I have middle school students right now, and I can't imagine if they had to eat lunch alone every day.
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That's a kind of a trauma of its own right? That is an experience for a child that is extremely difficult, but it's because I didn't know how to maneuver my way through it.
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So I learned from my loneliness, I learned from my failure.
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And at the same time, every day I went home to a family who embraced me to a belly that was full.
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We never had a lot growing up.
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My mom made sure we never went hungry and we always had books in the house.
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And those two things together were my comfort.
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So I was one of those teenagers who looked forward to going home because home was my safe space.
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And then as I got older, I realized not everybody has that.
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Home is not their safe space.
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And so I started to imagine what it must be like for them to be in that fight, flight, or freeze response, or to be in that kind of disassociated state of loneliness when they're home with their family, when they're supposed to be in the comfort of people who love them.
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And my family, we're Persian.
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We yell, we shout, we get into fights.
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I'm not saying it's like this perfect little Eden, but we love the heck out of each other.
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And that was when I started to appreciate the impact of the gifts that my family had given me.
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And then as I got older, I began advocacy.
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So I started debating in high school, in university, I studied neuropsychology and philosophy.
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So essentially the study of human nature, the study of argument, the study of logic.
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How do you convince someone.
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To come around to your way of thinking.
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And because of the combination of the neuropsych and the philosophy, which is logic argument, I knew that logic argument wasn't enough.
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There needs to be this real human connection.
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And so I became really interested in this idea of, okay, now I'm in this world.
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I wanna prove my parents right.
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I wanna succeed.
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And I don't come with the things, I don't come with the power I had when I went to law school.
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I had never been inside a boardroom.
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I had never been inside a courtroom.
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I had never even been inside an office building.
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I had never been inside an office building.
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I'd certainly never been inside the offices of lawyers or anything like that.
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I had no familiarity or experience with it, and I recognized that and I didn't wanna fall flat on my face like I did in middle school.
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And obviously I'm a different person then.
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I have language, I have power, I have education.
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I've been in this country for a long time, but it's not that different.
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You come out, you're a female minority, you're younger than everyone else, and you don't come with any of the power connections, so you don't really have an understanding of this the way the heart of this world beats.
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And I knew that I had to understand it.
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and I also had to understand my juries.
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I had to understand my judges.
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I had to understand my opposing counsel, my client my research vendor, my document copy guy.
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I had an experience one time where early on in my career where I behaved towards a paralegal as if I was superior to them.
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Big mistake.
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Huge mistake.
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Huge fallout.
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This paralegal was not my fan for the longest period of time, and eventually I came to see not only how highly skilled she is and irreplaceable certainly can't be replaced by me, but also man, that's just bad strategy.
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That is not how you get things done.
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Of course, you need to be authoritative if you're leading a team and tell people what to do, but you need to direct them in a manner that is respectful of their role in the team.
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And since that time, I have never ever partnered with anyone who's been disrespectful to anyone based on their profession on the corporate ladder, So it's, so that was how it transformed.
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So it built on itself like everything else does, right? Brick by brick.
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I ended up practicing for 17 years and with time, with mentorship, with experience became quite adept and scaled.
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In the meantime, I'm able to reflect back, think back, how was it when I was a child? What was I learning in university? What were these stoics talking about? Is this the same thing? I began an exposure and a training in Buddhism, and then I started to compare and contrast Buddhism, Sufi, Islam, and stoicism, The Japanese Samurai warriors, and it's just seeing this compare and contrast between these various ways of being, these various philosophies, all of which focus on the ability to exercise emotive control over ourselves.
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In the meantime, I'm under intense pressure and I'm leading teams right, and I'm trying to have kids and I'm trying to write my books and again, falling down and getting up, falling down and getting up until I can get as close to nailing this kind of skillset as I can and essentially earning my freedom from the corporate world.
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Gave me a clue there as to why your and is your book out Stoic Empathy Out, or is it is it still due to be released? It's being released April 8th.
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April 8th.
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So it gave me, what you just said, gave me a little clue as to why you named your, titled your book Stoic Empathy.
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But tell us, tell the listeners about what your book is about and how do you think that your book can help women professionals? Okay.
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One of the things that always fascinated me as I was getting ahead in the corporate world was I was using my awareness of the people around me, my essential empathic awareness of the people around me in order to succeed.
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I wasn't using force.
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I wasn't yelling, shouting, screaming, slamming the table.
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Plenty of people do.
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it wouldn't have been authentic to me if I did get away with it.
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I don't think I would've been able to go to sleep at night.
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I just wouldn't have felt good about that type of power grab.
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I don't feel comfortable with that, but I feel comfortable influencing people through a servant leadership that's mutually benefiting for everyone once I understand them.
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And then, let's be honest, it's the corporate world.
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I also feel comfortable pinpointing who I don't trust and making sure that I maintain my emotional distance from those individuals while still understanding them.
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So I began to develop this idea of empathy, which is not really mine actually.
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It's the neuropsychology idea of empathy, which divides it into two sections.
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The first section is what we'll call cognitive empathy, and the second section is what we'll call emotive empathy or emotional empathy.
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Emotional empathy is what we typically associate with empathy, especially as we feminize the concept, right? Your pain in my heart, right? I am watching my favorite TV show.
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My favorite character is finally in a good and happy place, and they get in a car and a text message comes through and they look down and they swerve and they're t-boned, and I recoil even though the glass of the window isn't shattering my skin, but their pain.
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Translates into pain in me, and then of course, that's a fictional character on a screen in my television.
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Imagine if it's your child or your mother or your brother, right? That's emotional empathy.
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Your pain in my heart, this cognitive empathy is, listen, I'm not gonna walk a mile in your shoes for a variety of reasons, but I am gonna sink my steps to yours and I'm gonna see what and I'm gonna hear what you hear because I need to understand the way you experience the world around you, because I can use that not just to serve me, but to serve you.
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An example of cognitive empathy I like to use is my sister, she works in a refugee camp.
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She works for U-N-H-C-R and actually they lost 60% of their staff yesterday.
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If she were to allow the trauma that surrounds her on a daily basis to traumatize her, she would be disabled from doing her job.
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She would no longer be able to effectively serve the population, and it's her job to serve them, right? She's somebody that they have, and they don't have a lot, and then she also has to lead that team, right? So she has to manage her own emotions in order to serve this population.
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Now, one of the things I talk about in one of my TEDx talks is an example of managing your emotions to serve yourself.
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this is a story of me and my mom on the streets of Tehran.
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I was caught without my headscarf.
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There was a morality, police car guard.
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There was a really big gun.
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There was threats, there was hostility.
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It was a challenging situation and extremely difficult.
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My mom was not interested in serving the morality police guard.
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My mom was interested in helping me.
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And so her ability to connect with that guard, to use empathy, to connect with that guard on a cognitive level while maintaining emotional distance that was in, in some ways obviously intended to I to in imper her influence in a forward fashion that assisted her and her own family.
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And there's nothing wrong with that, right? She's fully entitled to use whatever defenses she has as a, essentially a powerless gunless weapon list, unarmed woman right in the streets of Iran when faced in that situation.
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And here we have this cognitive empathy.
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Emotional empathy.
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It's not really binary, right? It's actually a spectrum.
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There's a million different in-betweens, right? And what I try to teach people is how can you be intentional? How can you be strategic about the type of empathy you employ? If it's a long-term relationship, someone very close to you, somebody with whom you wanna find vulnerability, versus it's you are a surgeon in an ER, or you're in a hostile takeover situation of your corporation, right? This skill can translate into this skill that so many women have that is so often marked as weak or lesser than, or something that allows you to give something up.
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As long as you can be strategic about where you are on the spectrum, that's the missing element.
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This strategy and then the ability to actually effectuate the strategy, right? How do you maintain empathy while maintaining emotional regulation and distance to the extent that's appropriate? And maybe you're not all the way here, in fact, probably nobody ever is, unless they're a psychopath.
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but you're, maybe somewhere along here or somewhere along here, or somewhere along here very different.
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Sometimes in a conversation, you start out here and you realize, uhoh, this has happened before, and sometimes in a relationship you start out here and over time, you're able to get here, right? So this is a fluid thing.
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It's moving.
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The thing that allows you to control this spectrum is stoicism.
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It is essentially the ancient version of modern emotional regulation.
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The idea that.
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There are external power dynamics.
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They are impacting my ability to exercise my rights, and yet there is always a space between stimuli and response.
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And I am that space.
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The external power dynamics exist as do I, and my power might fluctuate from situation to situation, but there are certain components of power that are 100% in my control.
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What I think about things, how I judge things, right? To a large extent how I feel things, not instinctual feelings, but how we cognitively evaluate and feel things, right? These things are in my control.
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So you could be in a concentration camp and it's not because you didn't manifest a better destiny for yourself, right? It's not because you could have done things differently or exercise greater willpower, it's because there are external power dynamics that are outside of your control.
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But if you're Viktor Frankl in that camp.
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You keep a free mind and there's, it's an extraordinary thing to be able to do that nobody can ever take from you.
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POWs talk about this.
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trauma victims who have healed and regained their sense of self, talk about this power, and sometimes it's very difficult.
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Sometimes it's darn near impossible, but at the end of the day.
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This is your humanity.
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This is what you have.
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And it's really incredible.
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And so I feel incredibly passionate about teaching people the tools that they need to regulate themselves, but also teaching them about this strategy of how do I come in here? How do I come in there? How do I know which is which? What are the signs? If I'm all the way here, what type of empathy tools do I utilize? Because, listen, especially as a woman, I'm already pretty darn good at this part.
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I'm pretty darn good at the emotional empathy part.
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I need to get better at this part, but I'm already way ahead of people who don't come into a room and read it because coming into a room and reading it is power.
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And all I'm doing is I'm helping you strategize through the use of that power and control it a little bit more.
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It's almost like women are going around being these superheroes with powers that they can't control.
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I don't know if you're a fan of the Marvel films or not, but my favorite superhero movies are always like the coming of age superhero movie where you know, they're discovering their powers, but they don't know how to control them.
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And I feel like a lot of the people I work with are like that.
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They're discovering their powers and they just need some coaching on how to control them.
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And that's my job, and that's what I hope the book will do.
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So if you feel comfortable during your time at Barack Ferno.
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Yeah.
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You represented a lot of major Fortune 500 companies.
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Give us, give my listeners some examples, whatever you feel comfortable with as to how, in what kind of situations you apply tactical, empathy and how it served you as well as your clients.
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Sure.
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How about I give you two? A small one and a big one.
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for the longest time I had a colleague with whom I had to work and we were roughly equal on the corporate rung.
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Okay.
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But this colleague who, whom I will not name, was extremely difficult to deal with because he believed.
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Listen I'm a smart ass too, so I totally get it, but he believed that it was, IM really important to take every opportunity to make himself appear to be the most valuable member of the team, which we've all happened.
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We, we've all had, had it happen to us in the corporate world before and took every opportunity to either belittle someone else's idea or take credit for the idea they just expressed a minute ago, or one up them somehow, or just be disrespectful or whatever it is.
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He wasn't.
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He wasn't unethical, right? He wasn't like slitting throats and burning documents at night.
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So it wasn't anything that was highly morally objectionable.
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It was just that sort of typical cutthroat, corporate combative competitiveness that, that you see happening around you no matter what field you're in.
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So I had to deal with this individual on a daily basis.
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We were on the same team, okay? It's literally like being two pro sports players on the same team.
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We had to effectuate a result jointly, and yet I also wanted to be recognized for my work.
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And there's nothing wrong with that, right? It doesn't make me arrogant despite what this colleague might have said.
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it doesn't make me self-obsessed.
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I just wanna get.
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My recognition for the work that I'm doing.
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So what I came to understand about this individual was first that he was extremely religious.
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Once I understood his faith, I could converse with him about things in a very different way than I could before I understood his faith.
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And I don't mean that I went to him and said what would Jesus say? I would never do that.
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But rather in a respectful and appropriate way, I was able to shape and direct my conversations around faith.
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I could sprinkle in the language, I could talk about.
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An instance of religious freedom that I observed in this country that I treasured.
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I could talk about a service I attended that I thought was really interesting.
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I could ask a question about the Bible.
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It's not my faith.
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But at the same time, I could show genuine interest in something that was so important to this person's moral worth.
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And it created, it, made it more difficult for them to now one up meet in a meeting because now they're connected to me.
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So even though I'm maintaining my distance, my emotional distance here, because I don't trust this person yet for really good reason, right? I'm maintaining my emotional distance.
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They're connecting with me.
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And they're feeling emotional empathy toward me.
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And that change, that shift, although very slight, did improve our working relationship substantially.
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This person would never be my first choice.
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And no, we didn't become best friends and braid each other's hair and watch American Idol together, but we were able to get through this case and I was able to get through this case and survive it and actually end up being.
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Making a sort of a colleague friend, I understood him and what makes him tick and what was justice to him and what was appropriate to him.
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I also understood whether I agree with it or not, the pressures of being the breadwinner that were on him and placed upon him by his family, by his community, by his church, whatever it might be, right? And that understanding, even if it just leads to a joke or two in the break room that we could both laugh at, is a point of connection.
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So I was able to utilize my knowledge of this individual.
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In order to understand them better while maintaining my emotional distance, yet building a relationship.
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And I'll tell you, Soma I swear by the time we finished that case, listen again, I wasn't all the way here in terms of being emotionally connected, but I wasn't all the way here either.
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I was coming along, I was starting to appreciate and see things about this person on an emotional level that there's no way I could have a few months ago and maybe even learn a thing or two from him.
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Hopefully he learned as much from me.
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But again I was too smart to jump in, right? It I'm comfortable with this.
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We're gonna keep it at this instead of this, right? So this is, it was a good spot for a work colleague who started out as a hostile factor in my work and my so that's my small example.
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My big example is one time I was in the middle of a negotiation with a mediator, and it turns out the mediator.
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Is doing all kind of work, paid work in other matters for the opposing side, which is something he should have disclosed, right? Hey, I make what, 50, 60, $70,000 a year from your opponent, giving me other work.
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So I feel like that's something we should have been told.
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We weren't, and my partner just exploded in the middle.
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It was a multi-day negotiation.
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I think we were on day three He just started accusing the mediator of being unethical and of being biased.
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And the mediator immediately got extremely defensive because he had somehow justified it in his own brain.
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he wasn't trying to one up us.
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He was just perfectly fine being rationally objective in this situation, although we might have felt otherwise.
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So he gets really upset.
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He starts to storm out.
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We're D three in a five day negotiation.
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If we have any hope of this thing resolving, we need to get that mediator to come back in the room.
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And we also need to get my partner to calm down.
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this is really interesting.
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in a war context.
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You never touch people, right? It's a little strange except for a handshake.
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I actually went up to the mediator.
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I physically stood, not in a threatening way, but I physically stood between him and the door.
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And I very gently just touched his upper arm and I said, please stay.
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Let's discuss.
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And then I looked him in the eyes and I said, imagine if we could get this resolved now.
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And so what I'm trying to do is I'm trying to trigger for him the difference between explosive mediation.
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When everyone found out about a potential conflict, he left the room.
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His reputation is impacted versus.
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Taking an explosive mediation and converting it into a successful one.
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So I'm trying to get him to go through that mental analysis and then meanwhile go and grab my partner and come back.
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I will tell you, he may have been biased before, but he wasn't after.
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If anything, he was bending over backwards to accommodate us, and the matter settled very favorably after, not entirely after the fifth day.
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We ended up having a couple follow up calls, but by the next week the matter was settled and.
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That I thought was a really great example of using an wanted touch.
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There's big difference between unwanted touch and want to touch.
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And just because you wanna touch someone, it doesn't make it want to touch.
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Okay? Want to touch means it has to be welcomed by the person receiving it.
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But I feel if you are an empath, empathetic person, you can tell when a touch can be comforting and you can tell when it will be threatening or harassing, or at least as you go toward them, if they go back, you can also pull back, right? You can respond to their response because you're reading not just their words, but also their body language and their tone and the way they respond.
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And if as I go toward him, I calm my tone and mirror a tone.
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I'm just helping him reduce his heart rate.
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I'm helping him reduce the activity in his amygdala, all of which he's doing right.
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I'm not reducing his heart rate and I'm helping him take the edge off a little bit so that he can hi.
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The cognitive aspects of his brain can focus better on what rationally makes sense in this situation because it is not rational at this point for him to walk out.
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And by the way, if it's ever rational for somebody to walk out, they should walk out.
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I'm not against walking out in a negotiation, right? All I'm saying is you need to be able to judge the situation for what it is.
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In those kind of situations.
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And I think we, across all walks of life, conflict happens and we need to resolve those kind of situations.
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Yeah.
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instead of going from zero to 60 and joining in on the drama, how did you keep calm? What techniques do you use for yourself or that you advise others so that you can stay calm and focused and try to basically look at the whole picture and fix it? So the first thing I'll say is I'm not always successful.
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One of the ways in which I learned to do this is through failure, through being overwhelmed and calm isn't just necessary when we're faced with drama or aggression or hostility.
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It's also necessary when we're faced with unnerving anxiety or fear or sorrow, right? I know people who can be so overwhelmed by their sorrow.
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It's not that they're not entitled to being sad, it's that they're so overwhelmed by their sorrow that the emotion is no longer serving them.
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It is harming them and the people they're responsible for, right? And so what you learn is you learn about, remember that space we talked about between stimuli and response, that space you can find ways of objectively extending the space.
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By taking a breath, we have, we give little children a timeout, and yet we forget to give ourselves a single beat, a single breath before we respond.
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When you sense your blood pressure rising, your muscles tensing up, the anger coming up, that's it.
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One beat, you're entitled to that beat.
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But here's the really incredible thing in that moment where everything slows down and you're able to be rational in this situation, in that moment of objective time that you created, so much is happening.
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So much is happening.
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You're reducing your heart rate.
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You're bringing down your sweat levels, you are relaxing the tense tension of your muscles, and the more practiced you are at yoga or at meditation or at these types of skill sets, the better you are at controlling your heart rate and controlling your blood pressure, and controlling your breathing, and controlling your anger so that you are not explosive.
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And this really cool thing happens.
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The more you do this, the less you need the objective.
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the more you do this, the more instinctual it really becomes.
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And I'll give you an example.
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I was a few years ago in the middle of mothering my young children.
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My kids were really young, the oldest were three, they were twins.
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And I received some very traumatic news, and I knew that if I behaved tally in response to this horrible news.
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I also knew that my children had to be told the truth.
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I had learned this jui as a child in Iran from my own parents, and immediately within a split second I could react calmly because there was so much pressure on me to protect my little ones.
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So it is that thing that we can all do.
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We've all done it.
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We've all been there.
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We all have a story like that, right where we.
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Found something out.
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But we were responsible for a team, for a group of people.
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And in a work context, maybe I lost a major client, maybe whatever it is right now, there's people whose jobs depend on me, whose insurance depends on me, whose child's insurance depends on me, right? And how I behave and how I react in this moment.
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That's a lot of pressure.
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It can destroy me and rip me up, or I can allow it to give me the strength I need to be able to control and regulate myself at that moment.
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And we have all done it.
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And we have all done it in a split second.
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Not every time, obviously not every time we've been triggered, but we have an example or two that we can think of.
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We've been there.
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So all I'm talking about is taking that skillset, which most people already have.
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Being intentional about it, understanding it, and then starting to apply it in these other circumstances where maybe it's not automatic yet, Maybe it's not instinctual yet, but you'll get yourself there because you know you're capable, because you've done it before.
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That is excellent.
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And it's a topic that I frequently talk about and I have discussed it in other podcast episodes where it's those very same things, whether it's you get bad news or you are in a heated argument, or you are in a moment of having a panic attack.
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It's that moment where you have to what I call it is tap your own shoulder.
342
00:38:39,778.027 --> 00:38:49,48.027
And stop yourself not from doing something or saying something, but basically taking that moment, taking advantage of that one second.
343
00:38:49,48.027 --> 00:39:01,948.027
Sometimes it's just one second to stop and basically calm yourself so that you can make the next hopefully logical decision.
344
00:39:02,278.027 --> 00:39:02,548.027
Yeah.
345
00:39:03,118.027 --> 00:39:17,183.027
Are these some of the things that you teach your students, or what other topics do you talk about that help them in terms of negotiation and leadership? By the way, I love the tap your shoulder reference, like pattern interruption.
346
00:39:17,183.027 --> 00:39:17,753.027
I love that.
347
00:39:18,293.027 --> 00:39:26,483.027
So I teach, I do teach a negotiating with tactical empathy class that involves a substantial aspect of stoicism as well.
348
00:39:26,813.027 --> 00:39:28,133.027
And it's actually a workshop.
349
00:39:28,133.027 --> 00:39:32,183.027
So it's I get the kids, they're not kids, they're in their twenties and thirties, sometimes even older.
350
00:39:32,483.027 --> 00:39:41,213.027
I get them for a weekend and we get to have a, what's called a power workshop at the law school where it's, I get them for three hours on a Friday and then five hours on a Sunday.
351
00:39:41,213.027 --> 00:39:45,653.027
And by the end of it, you think they're gonna hate you, but actually you've bonded and you're so close to each other.
352
00:39:45,653.027 --> 00:39:48,983.027
I actually really love those intensive periods of time with the students.
353
00:39:48,983.027 --> 00:39:55,523.027
And you get to practice the skills, the negotiation skills, and then you get to actually practice the tools of empathy.
354
00:39:55,883.027 --> 00:40:12,713.027
Okay, now I'm gonna retry this negotiation mindful of these three tools Now that I'm mindful of them and I'm utilizing them, how much has my negotiation skill improved? But I also teach a global transactions class, global transactions and regulation, and I actually wrote a textbook in that area as well.
355
00:40:12,923.027 --> 00:40:29,783.027
It was a large component of my practice was a global practice, and especially because of the global nature of my practice, the global nature of my upbringing, I am very fascinated by the corporate and the business world in the global context.
356
00:40:30,263.027 --> 00:40:45,773.027
Also, I very much enjoy knowing about macro global economics and the ways in which say, trade influence, say national security or the ways in which aid say influences.
357
00:40:46,163.027 --> 00:41:02,183.027
Corporate investments in agriculture, right? So these things are very fascinating to me because they allow me to see the world on a slightly bigger scale, which allows me to better advise my clients as they make these big decisions in foreign markets because I have this sort of bigger understanding.
358
00:41:02,513.027 --> 00:41:09,963.027
So this class, I actually think it's a super fun class, but it is, it's not an intensive class on any particular subject.
359
00:41:09,963.027 --> 00:41:18,63.027
So I don't do a whole class on employment law or a whole class on intellectual property law or a whole class on tax law.
360
00:41:18,363.027 --> 00:41:29,373.027
But it's rather one session on tax law, one session on intellectual property law, and international, right? Like here's the main difference between Europe, states and Canada, and here's what it's like to work.
361
00:41:30,348.027 --> 00:41:31,278.027
Cross Atlantic.
362
00:41:31,308.027 --> 00:41:34,758.027
Right? And it, it's really enjoyable.
363
00:41:34,758.027 --> 00:41:37,788.027
And for that class, my students are MSL students.
364
00:41:37,788.027 --> 00:41:39,588.027
They're masters of science and law students.
365
00:41:39,948.027 --> 00:41:42,228.027
So a lot of them are already working professionals.
366
00:41:42,288.027 --> 00:41:44,478.027
And it is an online class.
367
00:41:44,538.027 --> 00:41:48,38.027
So I've got students calling it, I had one time somebody from Azerbaijan.
368
00:41:48,338.027 --> 00:41:50,738.027
I've had people from Asia at three o'clock in the morning.
369
00:41:50,738.027 --> 00:41:51,518.027
Their time.
370
00:41:51,848.027 --> 00:41:52,868.027
Tuning into the class.
371
00:41:52,868.027 --> 00:42:01,358.027
And so we get to have their global perspective, which is such a gift to the classroom and I genuinely love teaching it.
372
00:42:01,358.027 --> 00:42:05,378.027
I also teach just a couple of litigation type typical law school courses.
373
00:42:05,378.027 --> 00:42:12,898.027
I help judge Harjani, a local judge here, teach his federal civil procedure class, but I always bring stoic empathy into it.
374
00:42:12,898.027 --> 00:42:16,828.027
So if I'm teaching a class on how to take a deposition, I'm teaching stoic empathy.
375
00:42:16,828.027 --> 00:42:20,278.027
If I teach a class on how to negotiate, I'm teaching stoic empathy.
376
00:42:20,278.027 --> 00:42:27,448.027
So it's like this sort of universal, if I'm teaching global transactions, I'm teaching cross-cultural stoic empathy.
377
00:42:29,308.027 --> 00:42:31,468.027
So that is it.
378
00:42:31,538.027 --> 00:42:36,698.027
It's a little bit more challenging 'cause it requires you to have a different level of awareness of the people around you.
379
00:42:37,208.027 --> 00:42:38,238.027
But I love it.
380
00:42:39,228.027 --> 00:42:41,748.027
I'm so overwhelmed with all that you do.
381
00:42:41,798.027 --> 00:42:45,158.027
You're an author, as I was saying earlier in the podcast.
382
00:42:45,158.027 --> 00:42:51,198.027
You're an author, you are a TEDx producer, you are a professor.
383
00:42:51,198.027 --> 00:42:52,818.027
you're so many things.
384
00:42:53,298.027 --> 00:43:08,538.027
And how do you juggle a successful career with your family life? It's always challenging between the boundaries of taking care of patients and then taking care of my own family.
385
00:43:08,748.027 --> 00:43:25,998.027
What does that look like for you and what would you advise women to? there, was a previous podcast that I did where we decided balance was not the right word, but more like equilibrating.
386
00:43:25,998.027 --> 00:43:37,188.027
How do you equilibrate your personal and professional life so that you can spend equal amounts of time for both because you're only one person, but you do so much.
387
00:43:41,98.027 --> 00:43:49,78.027
So I took my kids to Columbia for winter break this year so we could paraglide off the Andes and we went paragliding off the Andes.
388
00:43:49,258.027 --> 00:43:54,388.027
My daughter landed in a field of daffodils and it's so zebo.
389
00:43:54,388.027 --> 00:43:56,518.027
she lands in this field of daffodils.
390
00:43:57,508.027 --> 00:44:03,848.027
I landed in a field of rocks and cow poop, so I landed in okay.
391
00:44:03,898.027 --> 00:44:07,528.027
I got to jump off the with my kids.
392
00:44:07,558.027 --> 00:44:14,968.027
How weird and cool and exciting is that, and the view is extraordinary and the fear and the overcoming it.
393
00:44:15,358.027 --> 00:44:19,233.027
But sometimes you gotta, I dunno what to tell you.
394
00:44:19,618.027 --> 00:44:31,573.027
And it's not in your control where you land, and so I think for me a lot of it is those times when I fall flat on my face is first remembering there's only so much I can control.
395
00:44:32,143.027 --> 00:44:38,463.027
And those things that are out of my control, I need to start to release and try to exercise the control that I do have.
396
00:44:38,793.027 --> 00:44:48,843.027
So for instance, let's say I'm in a moment where I am promoting my book, like right now, and I'm on a press tour like right now and I'm doing three, four podcasts or interviews a day.
397
00:44:48,933.027 --> 00:44:53,673.027
And it's extremely intellectually and emotionally demanding.
398
00:44:54,573.027 --> 00:44:54,663.027
Yes.
399
00:44:55,243.027 --> 00:44:56,773.027
I might see my kids a little bit less.
400
00:44:56,773.027 --> 00:45:02,983.027
I might not be able to make pickup every day, but when I do see them, I can try to be extremely present for them.
401
00:45:03,643.027 --> 00:45:08,83.027
I can try to create what I call resting, smiling mom face for them.
402
00:45:08,773.027 --> 00:45:10,543.027
And that's not to say I ever hide the truth.
403
00:45:10,573.027 --> 00:45:12,763.027
If I'm stressed, I discuss it with them.
404
00:45:13,33.027 --> 00:45:15,13.027
If I'm sad, I discuss it with them.
405
00:45:15,43.027 --> 00:45:22,993.027
I also discuss with them how I'm coping with my stress or how I'm coping with my sorrow, or how their embrace is helping with my sorrow.
406
00:45:23,63.027 --> 00:45:35,973.027
the reality is that quality of that interaction can be so much more impactful than me just being in the same house as the kids while I watch tv and they watch TV or play video games in a different room.
407
00:45:36,343.027 --> 00:45:40,993.027
So I and I, but I don't wanna, I don't wanna say quantity doesn't matter 'cause it does.
408
00:45:41,173.027 --> 00:45:46,693.027
I think especially with teenagers, they really need you to just be around.
409
00:45:46,723.027 --> 00:45:52,813.027
They need you to just be around so that the minute they decide they do want you, you're available.
410
00:45:52,843.027 --> 00:45:55,843.027
That's the thing with teens, because little kids, they want you all the time.
411
00:45:55,873.027 --> 00:45:57,373.027
So whatever you can give 'em, they'll take.
412
00:45:57,643.027 --> 00:45:57,703.027
Yeah.
413
00:45:57,703.027 --> 00:46:03,3.027
But the older ones like about, a 15th of the time they want you, the rest of the time they don't.
414
00:46:03,153.027 --> 00:46:08,283.027
But that 15th of the time, they don't just want you, they need you and they don't need a babysitter.
415
00:46:08,403.027 --> 00:46:09,63.027
They need you.
416
00:46:09,563.027 --> 00:46:12,743.027
And there's actually something really cool and extraordinary about that.
417
00:46:12,773.027 --> 00:46:17,63.027
And so I tried to shift my work as the kids got older, to be more remote.
418
00:46:17,453.027 --> 00:46:22,463.027
And that is a freedom of flexibility that I had that a lot of other people do not have.
419
00:46:22,943.027 --> 00:46:31,283.027
So what can they do? They can just, when they are home, be more present, try to be in the physical space with them as much as possible.
420
00:46:31,413.027 --> 00:46:34,983.027
And then also incorporate your kids into your activities.
421
00:46:35,493.027 --> 00:46:36,993.027
I incorporate my kids into everything.
422
00:46:36,993.027 --> 00:46:40,23.027
My kids are with me on set when I'm producing TED Talks.
423
00:46:40,23.027 --> 00:46:42,813.027
My kids are with me backstage, my kids are with me.
424
00:46:43,213.027 --> 00:46:49,363.027
As much as we can do it without it interfering with their education because their education is primary.
425
00:46:49,843.027 --> 00:46:52,3.027
But my kids are with me when I protest.
426
00:46:52,483.027 --> 00:46:55,633.027
When I write something, I'll have my eldest daughter proofread it.
427
00:46:56,313.027 --> 00:47:02,283.027
Infusing them into my life so that it's not mom life, work life, friend life.
428
00:47:02,383.027 --> 00:47:04,3.027
But rather trying.
429
00:47:04,3.027 --> 00:47:05,653.027
I like your word equilibrium.
430
00:47:06,133.027 --> 00:47:13,363.027
I also like the word infusion, right? This kind of infusion of things because this is the world we live in now.
431
00:47:13,363.027 --> 00:47:17,83.027
Your child can call you from school on FaceTime if they really need to talk to you.
432
00:47:17,83.027 --> 00:47:20,173.027
It's a different world that didn't exist not too long ago.
433
00:47:20,173.027 --> 00:47:27,223.027
Not only did we not have FaceTime, but it also was not permissible for your child to call you while you were at work without you suffering some sort of penalty.
434
00:47:27,673.027 --> 00:47:33,103.027
Nowadays, unless it's extreme and you're not able to get your work done, it's perfectly acceptable for something like that to happen.
435
00:47:33,103.027 --> 00:47:38,253.027
It's also perfectly acceptable for you to step out for a doctor's appointment and come back if you really need to.
436
00:47:38,363.027 --> 00:47:39,923.027
So there's this infusion.
437
00:47:39,923.027 --> 00:47:42,233.027
And then also we answer emails when we're with our kids.
438
00:47:42,283.027 --> 00:47:44,233.027
Which bad in some ways.
439
00:47:44,233.027 --> 00:47:45,553.027
'cause you need to be focused on them.
440
00:47:45,733.027 --> 00:47:45,913.027
Good.
441
00:47:45,913.027 --> 00:47:46,393.027
In another ways.
442
00:47:46,393.027 --> 00:47:47,923.027
'cause you don't have to be at the office today.
443
00:47:48,73.027 --> 00:47:50,293.027
'cause when that email comes in, you can respond to it.
444
00:47:50,623.027 --> 00:47:53,233.027
As long as you're present, when you're supposed to be present.
445
00:47:53,563.027 --> 00:47:59,883.027
So I think this sort of intermingling of the different lives together, especially with today's youth.
446
00:48:00,463.027 --> 00:48:36,393.027
I always say about teenagers actually learn from my other sister, not the one who works in refugee camps, but the one who's a teacher, she's a high school teacher, and she says, man, teenagers are jerks, but you know what? They read poetry and they understand politics and they have ideas that no one has thought of yet So intellectually fascinated by the kids she teaches, not because they're perfect little angels, but because they're fascinating creatures that contribute to the world in their own way and have a different kind of sophistication.
447
00:48:36,978.027 --> 00:48:41,588.027
They understand digital interaction, they understand ai, they understand things that we don't understand.
448
00:48:41,738.027 --> 00:48:57,258.027
And so allowing their understanding and not snickering at it but allowing their understanding to enrich us, I really think goes a long way toward them, allowing our understanding to enrich them and helping to find that balance, especially as teens.
449
00:48:57,258.027 --> 00:49:05,658.027
But I think that overall you can actually maintain a peaceful home that is, that space of healing that I had when I came home when I was younger.
450
00:49:06,348.027 --> 00:49:10,398.027
And it doesn't mean it's always perfect, doesn't mean there's never a fight or an argument.
451
00:49:10,398.027 --> 00:49:13,758.027
It doesn't mean you never lose your cool, doesn't mean any of those things.
452
00:49:13,838.027 --> 00:49:28,578.027
I actually think the right standard is how do I make sure my child feels valued? When they're with me, the best way to do that is to actually value them when they're with me, like actively value them.
453
00:49:28,818.027 --> 00:49:38,808.027
The way, if you're practicing mindfulness, you might actually think about the cereal as you're pouring it from the box, or you might actually think about the water hitting your skin in the shower as it's hitting your skin.
454
00:49:39,108.027 --> 00:49:49,578.027
I can actually think about my child's value as I'm speaking with them, or the ideas that they have or the cool things that they say, or the weird things that they do.
455
00:49:49,628.027 --> 00:49:57,448.027
Or the gross things that they, any of it, right? Even if it's just not my style and not my taste, or not my cup of tea.
456
00:49:57,498.027 --> 00:50:01,623.027
There's a kind of a charm and a magic about getting to be a part of that.
457
00:50:02,73.027 --> 00:50:10,333.027
And I really think they sense it and then when you do get exhausted and need a break, I think they can be more empathetic as well.
458
00:50:10,403.027 --> 00:50:12,563.027
When you're like, okay, I need to just leave the house tonight.
459
00:50:12,563.027 --> 00:50:14,783.027
I'm sorry, I am, I can't anymore.
460
00:50:15,783.027 --> 00:50:20,843.027
I think if we try our best not to snicker at their language, oh my God.
461
00:50:20,843.027 --> 00:50:33,753.027
My kid, I had my kids gave me a quiz, my, me and my husband to see who knew the most amount of alpha Gen and Gen Z language words and the winner of the quiz got a shoulder up from the kids.
462
00:50:34,323.027 --> 00:50:36,723.027
But I also, I am a writer, so I am.
463
00:50:37,398.027 --> 00:50:40,428.027
I always talk to my kids about precision with language.
464
00:50:40,428.027 --> 00:50:45,228.027
Precision is extremely important to me, so I'm also an extremely annoying mom.
465
00:50:45,468.027 --> 00:50:47,748.027
So it's no, you don't hate this.
466
00:50:47,898.027 --> 00:50:51,288.027
How do you actually feel about it? No, I really hate it.
467
00:50:51,618.027 --> 00:50:53,448.027
No, you don't really hate it.
468
00:50:53,628.027 --> 00:50:54,918.027
That's not what hate is.
469
00:50:55,188.027 --> 00:50:58,198.027
How do you actually I strongly dislike it.
470
00:50:58,258.027 --> 00:51:02,38.027
Okay, why? It's pungent, and I said, okay.
471
00:51:02,158.027 --> 00:51:04,468.027
Then you say, this is pungent.
472
00:51:04,618.027 --> 00:51:06,178.027
You don't say I hate it.
473
00:51:06,238.027 --> 00:51:11,128.027
And so we have these discussions all the time, and I'm sure I drive them cuckoo bananas with.
474
00:51:12,128.027 --> 00:51:20,958.027
Cher, I think all moms that try their best are super moms, but you are definitely a superstar.
475
00:51:21,8.027 --> 00:51:21,188.027
thank you.
476
00:51:21,188.027 --> 00:51:21,578.027
the best.
477
00:51:21,628.027 --> 00:51:26,338.027
You only have to Google your name and all sorts of stuff comes up.
478
00:51:26,398.027 --> 00:51:31,748.027
So my listeners can easily find you in all the fascinating stuff that you do.
479
00:51:31,748.027 --> 00:51:40,128.027
But for the purposes of the show, where can my listeners find you and learn more about you? Thank you so much for asking that.
480
00:51:40,128.027 --> 00:51:46,8.027
So I have this really impossible to pronounce and impossible to spell name, and I decided to make that my website.
481
00:51:46,243.027 --> 00:51:48,283.027
Because that was a good marketing tool on my end.
482
00:51:48,613.027 --> 00:51:56,833.027
Hey, how about you make your website an impossible to pronounce and to spell website, but it is www do chairman cruise.com.
483
00:51:56,953.027 --> 00:51:59,83.027
Www char cruise.com.
484
00:51:59,83.027 --> 00:52:05,163.027
My name, you guys, if you're listening to this or if you're watching this on Somos show, it's spelled out for you at the bottom there.
485
00:52:05,193.027 --> 00:52:07,263.027
The other thing you can do is just go on Google.
486
00:52:07,263.027 --> 00:52:08,703.027
Don't even Google me Google.
487
00:52:08,753.027 --> 00:52:09,683.027
Stoic empathy.
488
00:52:09,683.027 --> 00:52:11,33.027
First of all, I promise I'll pop up.
489
00:52:11,363.027 --> 00:52:12,833.027
Second of all, buy the book.
490
00:52:12,863.027 --> 00:52:13,493.027
It's everywhere.
491
00:52:13,493.027 --> 00:52:15,233.027
You can get it at Amazon.
492
00:52:15,263.027 --> 00:52:20,633.027
Target thrift books your, if you have a local bookstore that you love, please ask your bookstore for it.
493
00:52:20,663.027 --> 00:52:42,143.027
They'll order it for you, and they'll get it in, and it would be an absolute honor and pleasure to join you guys in your living rooms, in your cars, in your bathrooms, wherever it is you consume audio books or books with you and your kids, and be able to contribute even just a little bit to helping you advance and increase your power in this ever changing.
494
00:52:42,493.027 --> 00:52:47,713.027
Crazy world where a Soma says, we just need to tap ourselves out every once in a while.
495
00:52:47,713.027 --> 00:52:51,813.027
And don't forget to like, share and review my podcast.
496
00:52:52,363.027 --> 00:52:56,153.027
Remember, it's always ladies first on Soma Says.
497
00:52:56,453.027 --> 00:53:00,113.027
Let's make a difference one conversation at a time.