Critical Thinking, AI & Clinic Growth with Dr. DeMeo

Episode Summary:

In this episode of The Super Clinic Project, host Jennifer Gligoric welcomes Dr. Stephen DeMeo, Vice President of Medical Education at Online MedEd, neonatologist, and innovator in healthcare education. Dr. DeMeo shares his journey from ICU physician to ed-tech leader, revealing how personalized learning, AI, and a renewed focus on human connection are transforming both medical education and the future of healthcare. Whether you’re a clinic owner scaling your team or just starting out, this episode is packed with actionable insights on leveraging technology, building trust, and developing critical thinkers—both in your clinic and in your community.

Key Topics Discussed: From ICU to Ed-Tech: Adapting as a Clinician & Entrepreneur

• Dr. DeMeo’s transition from neonatologist to VP at Online MedEd.
• Why clinical expertise doesn’t always translate to business success.
• The importance of humility, a learning mindset, and making decisions with imperfect data—skills that benefit both doctors and clinic owners.

Personalized Learning: Bringing the One-Room Schoolhouse to Healthcare

• How AI and adaptive platforms now make individualized education possible at scale.
• Parallels between personalized student learning and onboarding/training staff in clinics.
• Why personalized, just-in-time learning is the future of both medical education and business growth.

Technology as a Tool for Humanism

• Tech should restore, not replace, personal connection—freeing up time for mentorship, patient care, and real conversations.
• Using social learning tools to combat isolation in medical training and foster community—key lessons for clinics with multiple locations or remote teams.

Building Trust in a Digital World

• Younger generations expect digital-first communication—meet patients where they are with authentic video, testimonials, and behind-the-scenes content.
• Consistency between your online presence and in-clinic experience is critical for building trust and patient loyalty.

The Role of AI in Clinical Practice

• AI’s true promise: helping clinicians focus on critical thinking and patient connection by automating routine tasks and synthesizing data.
• The future: AI-powered assistants for both clinicians and patients, with real-time data and actionable insights.

Dr. DeMeo’s “Moonshot” for Healthcare

• Moving beyond test-takers—nurturing critical thinkers and compassionate, well-rounded physicians.
• Supporting the mental and physical well-being of healthcare professionals as a core priority.

Memorable Quotes:

“AI isn’t here to replace us; it’s here to amplify our impact as healers.” — Dr. DeMeo

 

“Tech should free us to focus on what matters most: human connection.” — Dr. DeMeo

 

“Healthcare is about people, not just protocols and procedures.” — Dr. DeMeo

 

“Act, measure, iterate—just like in medicine, business growth is about making the best decision with the data you have.” — Jennifer Gligoric

Exclusive Resources for Listeners:

• Free Training & Community: Visit superclinicproject.com and access the Free Skool section for downloadable resources, workshops, and exclusive podcast extras.

Listener Engagement:

• Like, share, and review the podcast to help us reach more clinic owners like you.
• Have a question for Dr. DeMeo? Visit our homepage to record a message—your question might be featured in a future episode!

About Our Guest:

Dr. Stephen DeMeo is Vice President of Medical Education at Online MedEd and a practicing neonatologist. He’s passionate about using technology to create more personalized, human-centered healthcare education. Dr. DeMeo’s work focuses on developing critical thinkers, supporting clinician well-being, and preparing healthcare professionals—and clinics—for the future.